Workday

SAP SuccessFactors

PeopleStrategy

Dayforce HCM

Darwinbox

Eddy is a simple yet comprehensive HR suite featuring candidate tracking, document management, employee management, time off management, payroll management, and sick leave tracking. 

Eddy is an all-in-one HR Suite designed to hire reliable professionals, retain existing workers, and minimize legal risk. Featuring a perfect combination of hiring, onboarding, payroll, time tracking and people management tools, Eddy features drag-and-drop candidate pipeline, automated messaging to streamline hiring, secure environment to store sensitive employee information, and detailed analytics tool.

Designed for local businesses with deskless workforces, Eddy is a simple, powerful, and highly rated HR platform. It integrates with popular job posting websites like Indeed and Glassdoor, and even allows companies to build their own customizable careers page.

Benefits of Eddy 

<ul>
	<li>Eddy HR Suite allows you to manage your candidate database and track progress of interviews, hiring, and promotions.</li>
	<li>Makes it easy to manage documents such as resumes, cover letters, and job applications. This way, employers can be sure that all relevant information is easily accessible and organized.</li>
	<li>You can easily manage your employee database and track their employment history. You can also view their salaries, benefits, and other important information.</li>
	<li>Provides comprehensive performance management tools that help managers track employee productivity and assess their overall effectiveness.</li>
	<li>Eddy provides comprehensive reporting that enables businesses to track employee data including pay, hours worked, and other information. This can help to identify issues and make necessary adjustments as needed.</li>
	<li>Offers an easy way to schedule interviews with employees and manage the process from start to finish. This can help to minimize the time spent on interviewing and maximize the chances of finding the best candidate for the position.</li>
</ul>

 

Eddy&rsquo;s pricing starts at a nominal fee of just $8 per employee per month. Add-Ons like Payroll, Applicant Tracking, and HR Advisor need to be bought extra, but Eddy hasn&rsquo;t made these modules pricing public.

Allows quickly discovering and hiring professionals, all while leveraging automated communications. 

Applicant Tracking System (ATS) 

Makes it easy to communicate, assign tasks, and get documents digitally signed from new joiners. 

Onboarding 

Allows directors to store all employee-related data in customizable employee profiles.

People Management 

Makes it easy to create accrual policies, and deny or approve time off requests. 

Paid Time Off (PTO) 

Features geo-locating enabled mobile-supported clock in and out functionality. 

Time Tracking 

Provides guaranteed on-time payments with annual tax returns, and W-2 filing and distribution. 

Payroll 

organizationtypes

Large Enterprises

platforms

Linux

monetization

Paid

Small Businesses

Windows

Eddy

<ul>
	<li>Onboarding</li>
	<li>Document Storage and Electronic Signatures</li>
	<li>Employee Directory and Employee Profiles</li>
	<li>Training Tracking</li>
	<li>PTO Tracking</li>
	<li>Time Tracking</li>
</ul>

EDDY PLATFORM

Base Fee

Includes:&nbsp;

<ul>
	<li>Payroll</li>
	<li>Applicant Tracking&nbsp;</li>
	<li>HR Advisor&nbsp;</li>
</ul>

Add-Ons

Sage People seamlessly integrates HR functionalities and people management capabilities in a single platform, enabling multinational companies to acquire, engage, manage and develop their employees.

Sage People is an award-winning end-to-end global cloud HR and people management system built on the Salesforce platform. Extensive, highly configurable, and featuring smart automation and actionable insights, Sage People cuts down HR admin numbers by 40%, and reduces hiring costs by 50%, while increasing productivity by a whopping 50%.

Sage People works best for mid-size, multinational companies having anywhere from 150 to 5000 employees. Reputed brands from Skyscanner to Trustpilot rely on Sage People platform to transform how they acquire, engage, manage and develop their employees.

Benefits of Sage People 

<ul>
	<li>Offers powerful reporting tools that allow you to track and analyze data in order to make better decisions when it comes to employee management.</li>
	<li>Makes it easy to find and hire the best people, thanks to its robust online job search and applicant tracking system.</li>
	<li>Integrates seamlessly with multiple payrolls, benefit carriers, and other third-party applications to help you plan, monitor, and review employee objectives and overall compliance.</li>
	<li>Helps organizations to keep their workforce connected, engaged, and informed by providing access to critical employee data, critical messaging, and powerful workflow automation.</li>
	<li>Sage People allows you to track attendance and leave for your entire global workforce, and it provides a clear overview of the performance of your employees.</li>
	<li>Offers you a comprehensive view of your recruitment processes and provides you with insights into your employee retention rates.</li>
	<li>Built and hosted on the Salesforce App Cloud, it offers fast deployment and easy updates. Plus, it supports the latest versions of Salesforce so you can streamline your workflows and exploit the full potential of the software.</li>
</ul>

 

Sage People integrates with a number of platforms including PlanSource, Soveren, Sage Intacct, DocuSign, Symmetry Payroll Tax Engine, activpayroll, and HireTech. Sage HR hasn&rsquo;t made its software pricing public. On the plus side, however, Sage HR does offer a free trial.​​

Centralizes employee records with digital communications, reporting, org charts, and more.

Core HR 

Allows tracking schedules, holidays, sick leaves, and leave requests. 

Leave Management 

Allows sharing goals, tracking progress, and provides actionable performance insights. 

Performance Management 

Auto converts receipts into expense entries, and allows sharing them via permissions. 

Expenses 

Provides shift-related information, and shifts’ editing provision at the click of a button.

Shift Scheduling

Supports anywhere logins, pre-filled hours data, and approved timesheets merging. 

Timesheets 

Sage People

SuccessFactors is a comprehensive HCM solution that helps businesses manage their human capital. It provides users with a wealth of options and features to help them effectively manage their workforce.


SAP SuccessFactors offers cloud-based HCM software applications that support core HR and payroll, HR analytics, and workforce planning. talent management, employee experience management, and much more. The applications are designed to make it easy for organizations to manage their HR functions from a centralized location, and they offer a variety of features that make it easy to integrate HR into other business functions.

The platform is easy to use and can be integrated with various e-mail and communication platforms, so employees can keep up with their work and personal lives at the same time. Additionally, SuccessFactors offers a variety of reporting features that allow managers to track progress and performance across the entire HR system. Their software is also compliant with various global standards, so it can be used by organizations around the world to manage their employee data and performance in a secure and compliant manner. Furthermore, they offer the ability to identify and assess opportunities for improvement in employee engagement.

Benefits of SuccessFactors

Some of the benefits of using SuccessFactors include:

<ul>
	<li>Improved employee retention and motivation.</li>
	<li>Increased efficiency and productivity in the workplace.</li>
	<li>More accurate performance reviews and compensation.</li>
	<li>Improved visibility into employee data to make better decisions.</li>
	<li>Improved workflows that make it easy for you to enter and track data.</li>
	<li>It is scalable and can be customized as per the needs of the organization.</li>
	<li>Improved communication and collaboration between employees and management.</li>
	<li>Reduced costs associated with employee management, such as salaries, benefits, and training.</li>
</ul>

 

SuccessFactors cloud-based HCM software is easy to use and can be accessed from any device or computer. It is also secure, so you can confidentially store your data. In addition, it is HIPAA compliant, so you can confidentially access and use your data to manage employee records. Finally, it offers a variety of communication tools to help you to connect with your employees and keep them informed of changes that impact them.​​​​​​

Manage and track your employee benefits enrollment and claims processes

Benefits Management

Allows you to process payroll and track employee earnings and deductions. 

Payroll Management 

Helps identify areas of improvement and ensures that employees are rewarded for their efforts

Performance Review Management 

Helps you to identify and attract the best talent for your organization.

Recruitment Management 

Track employee progress and identify areas of improvement.

Performance Metrics 

Helps you plan for the future needs of your company.

Succession Planning 

Provide a flexible and reliable core HR system for managing the total workforce across the globe

Benefits

<ul>
	<li>Increase productivity with automated processes and self-service tools</li>
	<li>Enable employees to easily record attendance and view their balances, overtime, and premiums</li>
	<li>Streamline global employee benefits management</li>
	<li>Automate compliance with global and local regulations</li>
	<li>Manage processes with automation and HR workflows across business systems and functions</li>
</ul>

SAP SuccessFactors Employee Central

Rippling is the best rated app for simplifying Payroll, Benefits, HR, and IT. It’s easy to use, affordable, works for businesses of all scales, and integrates with as many as 500 apps. 

Rippling is the #1 rated HR &amp; IT software that provides a single place to manage payroll, benefits, employee devices, company apps, and more. With Rippling, you can easily manage your employees&#39; records, files, and devices from one convenient location. You can also manage your payroll and benefits with Rippling, and get alerts when there are any changes or issues. Rippling also offers secure cloud-based storage for your files and records, so you can always access them from anywhere.

This platform offers mobile apps for iOS and Android that make it easy to view pay stubs, manage time-off requests, and more. What&rsquo;s amazing about Rippling is how it can integrate with over 500 apps, with the list including tons of popular platforms including Google Workspace, Microsoft 365, Slack, GitHub, Box, Basecamp, Expensify, Asana, Amazon Web Services, Carta, Salesforce, Mailchimp, PayPal, Trello, Canva, WordPress, DocuSign, QuickBooks Time, Indeed, and Shopify.

Benefits of Rippling 

<ul>
	<li>Automates time and attendance tracking from check-in to paycheck with integrated payroll, overtime and break policies, approval chains, mobile clock-in, and customizable workflows.</li>
	<li>Allows providing FSA, HSA &amp; Commuter benefits to employees with just a single pre-tax debit card.</li>
	<li>Features device management capabilities, which allows it to remotely store, ship, set up, and manage employees&#39; devices while providing security &amp; compliance reporting.</li>
	<li>Rippling offers a seamless onboarding experience that ensures your employees are up and running quickly and efficiently.</li>
	<li>Automates your ACA reporting and COBRA compliance so you can focus on running your business.</li>
	<li>Finding important information and other important documents with Rippling is easy and straightforward: With Rippling&#39;s powerful search capabilities, you can easily find the employees you are looking for. You can also filter by position, ID number, or even email address.</li>
	<li>Features an HR help desk, which is a dedicated team of employees who are available to offer assistance with any HR related questions or issues.</li>
</ul>

 

Rippling can be used by all sorts of businesses, from small ones to big corporations, across all sectors like Technology, Healthcare, Retail, Manufacturing, Marketing, Non-Profits, Professional Services, Financial Services, Restaurants, etc. Rippling hasn&rsquo;t made its platform&rsquo;s pricing public. The platform does offer a free demo, however.​​​​​

Offers powerful and reliable payroll with everything from tax filing to new hire filings.

Full Service Payroll 

Allows managing small & large benefits including medical, dental, vision, and 401K at one place.

Benefits Administration 

Job board integrations, message templates, and screening questions allow for easy hiring talents. 

Applicants Tracking 

Allows setting up and managing employees’ apps, right from GSuite to Slack, in one unified place. 

Learning Management 

Tracks and measures employees' performance and goals, and sets objectives and goals for your organization.

App Management 

Manages storage, shipment, and returns for the logistics of your devices. 

Inventory Management 

Rippling

Ascentis is the leading HR software for automating your HR processes and boosting productivity. With Ascentis, you can improve compliance by tracking employee data and performance metrics, managing leave requests and approvals, organizing job vacancies, and more

Ascentis is a leading cloud-based human resources software capable of automating all labor-related complexity. It&rsquo;s easy to use, easy for your workforce to access, seamlessly integrates with existing software and processes, and comes with industry-leading customer service.

With Ascentis, employees can punch in/out, view accruals, access their schedule and pick up open shifts, request time off, view available time off balances, and view paychecks, tax and deduction details. Employees can also receive messages and push notifications, view benefits summary information, manage personal information, access online learning content, recognize peers with kudos, manage expenses, and can even find co-workers in company directory and initiate contact with them with a click.

On the managerial front, managers can use Ascentis to find team members contact information, approve time off, create customizable punch in/out surveys, manage direct reports information, and view and manage schedules. That&rsquo;s not all though. Managers can even use Ascentis to send targeted employee push notifications, review punch statuses, receive notifications about employee requests, approve expenses, and even create company news feeds.

Ascentis provides a range of integration solutions and technologies, including pre-built connectors to major payroll vendors, a robust web services API to access data, and complete integration project outsourcing.

Benefits of Ascentis 

<ul>
	<li>Features automated solutions like an accurate time-tracking touch-free time clock and many others for simplifying the most complex HR needs.</li>
	<li>Ascentis not only allows for 100% accurate payroll management but also does it 30% faster compared to similar HR software, leading to improved employee retention.</li>
	<li>Its secure portal allows for quickly pushing out relevant content, customizing reports, and managing benefits, thus eliminating the need for tedious paperwork.</li>
	<li>Its talent management features including real-time feedback, on-demand training, and merit-based raises, help employees to reach their maximum potential and makes it super easy for companies to reward their best-performing candidates.</li>
	<li>Makes recruiting super easy by driving applicant flow with its online pre-screening capability.</li>
	<li>Provides a built-in ROI calculator that shows one&rsquo;s investment impacts, and promotes buy-in from your executive team.</li>
</ul>

 

The software is designed for midsize companies in categories like construction, healthcare, manufacturing, and warehouse &amp; logistics. Similar to many HRMS software, Ascentis hasn&rsquo;t made its plans or its pricing information public.​​​

Allows employees to enter and leave the workplace without disrupting their workflows. 

Punch In/Out Mode  

Geofencing Helps restrict access to certain areas of the office, based on specific parameters.

GPS Enabled 

Supports Biometrics verification with both fingerprints or face recognition algorithms.

Biometric Enabled Logins

Supports numerous popular languages like French, Dutch, German, Spanish, etc. 

Multi-Lingual 

Allows supervisors to toggle between employee profiles for assessing performance.

Supervisor/Employee Toggle 

Allows you to access the system from anywhere, making it easy to manage your team remotely.

Mobile Apps  

Ascentis

Viventium allows you to manage your HR and payroll in a convenient, cloud-based platform. The software offers a range of built-in tools that help you to manage employee profiles, benefits, performance reviews, and more.

Viventium is a revolutionary SaaS-based human capital management solution that provides an amazing user experience and award-winning software. Viventium was created with the needs of home care agencies and skilled nursing facilities in mind, and it has revolutionized the way these organizations manage their employee populations .One of the most impressive features of Viventium is its ability to optimize workflows based on individual needs, which allows employees to more effectively fulfill their roles with minimal interruption in workflow.

Viventium HR Software helps you analyze your workforce, pulls XML-formatted payroll-based journal (PBJ) files, tracks employees&#39; skills and licensing, generates graphs that show overtime by departments and positions, and even customizes reports. This software is flexible enough for anyone to use, and it is also compatible with Mac and PC. In addition, its client service representatives are knowledgeable about the product, so they can offer helpful suggestions or answer any questions you may have.

Since its launch, Viventium has enjoyed a consistently high client retention rate of 93%, which speaks volumes about the quality and functionality of this HCM solution. Viventium integrates with tons of vendors including dailypay, SkylightONE, OnShift, MayaCare, Optum, smartlinx, TapCheck, and ZayZoon.

Benefits of Viventium Software

<ul>
	<li>Viventium&rsquo;s drag-and-drop 15 visualization options allows businesses to create all sorts of reports they can imagine to generate business intelligence, like discovering employee turnover by job function or analyzing payroll by department.</li>
	<li>Offers a superb Learning Management System to skill, train, educate, and certify employees according to the precise requirements of the state they operate in.</li>
	<li>Helps HR professionals manage the entire employee lifecycle, from onboarding to performance reviews and everything in between, allowing for a streamlined process that is less time-consuming and reduces errors.</li>
	<li>Automates the payroll process, helping reduce costs associated with processing payments, benefits, and other related paperwork. It also eliminates the need for expensive or time-consuming data entry processes.</li>
	<li>Offers a built-in report writer that allows users to easily create and share reports on employee performance. This can be used to monitor the progress of individual employees, identify areas of improvement, and track quarterly or annual goals.</li>
	<li>Matches employee&rsquo;s Form I-9 information details with their U.S. Department of Homeland Security records and the Social Security Administration, which allows for easy details verification.</li>
</ul>

 

While Viventium is best for Home Care &amp; Home Health, and Senior Care &amp; Skilled Nursing industries, it can also be used by other small to midsize businesses in categories like Real Estate, Financial Services, Restaurant, and Skilled Labor. Viventium hasn&rsquo;t made its plans or pricing information public. However, Viventium HCM software does offer a free demo.​​​

Provides everything from easy access to job boards to scheduling interviews with candidates.

Recruiting & Applicant Tracking 

Offers online payroll services that handle everything from the simple to the most complex.

Payroll Management  

Allows employees to make informed decisions by comparing benefit packages. 

Performs HR paperwork, expectations settings, and getting new hires into the payroll system.

Seamless Onboarding 

Provides access to updated HR forms documents, compliant job descriptions, handbook policies, and more. 

Human Resources 

Offers attendance software that fully integrates with your payroll software for easily calculating payroll. 

Time & Attendance  

Viventium Software

Award-winning cloud-based human capital management (HCM) software which provides all modules from hiring, engagement, performance, employee experience to exit. 

peopleHum is a cloud-based human capital management (HCM) solution which provides all the modules for employee engagement, applicant tracking, onboarding and more. The platform provides a unified experience for automating your hiring process and managing your employees through its end-to-end people management capability. With peopeHum, you can engage with your employees, discover their strengths and weaknesses, and develop carrables for optimum performance. Additionally, PeopleHum provides features such as employee scheduling, time tracking, payroll processing, leave management, and more.

PeopleHum also offers features such as eSignatures, performance/appraisal cycles, learning management, and hybrid-work. Designed to streamline the process of human resources (HR) administration by integrating all your HR processes into one place, it provides a single view of employee data so you can track productivity and performance across departments more comprehensively. The software won in the category of &ldquo;The Best Human Capital Management Software&rdquo; held by Global CODiE in 2019.

peopleHum integrates with numerous payroll vendors including ConqHR, PaySpace, greytHR, Paybooks, PayGlobal, and Paysquare. Also integrates with chat channels like Slack &amp; Microsoft Teams, SSO &amp; Calendars like Outlook, &amp; GSuite, and even Biometric Systems.

Benefits of peopleHum

<ul>
	<li>Makes the onboarding process quick, efficient,and error-free. Your staff will receive login details and instructions quickly and effortlessly so that they&#39;re ready to start working right away without any headaches or hustles involved!</li>
	<li>Comes with an integrated leave and attendance tracking system which allows you to keep track of employee absences and illnesses easily and accurately.</li>
	<li>Insights from the AI-driven analytics module provide you with valuable data about your workforce demographics, hours worked per week/month/year, skill sets required by your current or future roles and more.</li>
	<li>Helps you manage your workforce remotely, making it easier for employees to get their jobs done and stay productive.</li>
	<li>Easily handles the transitions of employees in a timely and orderly manner. You will know who is leaving when they are leaving, and what tasks need to be completed on their way out.</li>
	<li>peopleHum&rsquo;s mobile apps make managing your company&#39;s HR processes easy from anywhere that has internet access!</li>
</ul>

 

peopleHum is typically used by medium and large-scale businesses to automate their people management tasks. peopleHum&rsquo;s plans and pricing isn&rsquo;t public, however, it does offer both a free trial and a free demo.

Tracks employee satisfaction and engagement levels, as well as identifies any trends or patterns. 

Employee Engagement 

Keeps track of files related to employee records, including W-2s, social media posts, and more.

Data & Document Management 

Helps managers to track individual success in meeting organizational goals.

Objectives & Key Results (OKRs) 

Dynamic dashboards provide you a quick overview of important aspects of your workforce. 

Dashboards 

Automates tedious tasks such as employee onboarding or background checks.

AI & Automation 

Allows using the same login credentials for multiple online platforms. 

Single Sign-On (SSO) 

peopleHum

PeopleStrategy is a new-age hire-to-exit SaaS-based HR platform that aims to simplify work life and help you create a future-ready talent workforce.

PeopleStrong is an HR tech platform that includes Human Capital Management, Payroll, Talent Acquisition &amp; Management, and Collaboration.

PeopleStrategy&rsquo;s human capital management features help managers to track and manage employee data. This includes managing hiring processes, tracking employee performance, and automatically assessing potential risks and rewards associated with employees. The software also helps organizations to manage payroll and employee records, including everything from tracking hours worked to managing pay, benefits, and leave balances.

With its Talent Acquisition &amp; Management features, you can search through thousands of job postings quickly and easily, manage your recruitment strategies via email templates and job ads, track the progress of your candidates throughout the hiring process, and connect with ranking agencies to find talented candidates more easily, as well as analyze detailed career histories. It also features powerful collaboration tools that make it easy for employees and managers to share information, plan meetings, and track progress. This makes it easier for companies to identify issues early on so they can be resolved quickly and smoothly.

Benefits of PeopleStrategy

<ul>
	<li>The platform offers enterprise-grade security with layered encryption and access restrictions, which keeps your data safe no matter where it&#39;s stored or who has access to it.</li>
	<li>Its mobile app allows you to easily view employee profiles and make changes related to their work status or compensation.</li>
	<li>Offers a comprehensive learning module that helps employees learn about all the technologies available in our platform, including things like eDiscovery, coaching, performance management, and more.</li>
	<li>Provides data as a service, which allows you to create interactive dashboards that allow you to better understand your employees&#39; performance.</li>
	<li>It is designed to help you manage your performance in a better way, giving you the ability to track and analyze key employee behaviors, including engagement, motivation, and productivity.</li>
	<li>The conversational interface makes it easy for managers to connect with employees and provide timely feedback.</li>
</ul>

 

PeopleStrategy HR software is most suitable for enterprises having anywhere from 50 to 500 employees. However, the software can scale up or down to meet business&rsquo;s specific needs. PeopleStrategy offers a free demo, but its pricing isn&rsquo;t available.

Makes it easy to add new functionality as your company grows

Recruitment & Onboarding 

Allows you to find the best candidates for your open positions quickly and efficiently. 

Scalable & Agile Architecture  

Tracks the number of days absent, total time away, and average hours worked for each employee.

Leave & Attendance

Enables you to access your data and files from anywhere.

Mobile-First Experience 

Tracks your progress, find new opportunities, and learn about upcoming trends in the industry.

Career & Skills 

Allows planning for both short-term as well as long-term transitions.

Succession Planning  

Epicor HCM is a full suite of HR management features that covers the entire employee lifecycle management from onboarding to retirement. This includes everything from performance reviews and compensation plan design, to recruiting and retention strategies. Additionally, Epicor HCM has extensive functionality for human resources (HR) operations such as payroll processing, Human Capital Management (HCM), Employee Self Service (ESS), and much more.

The software also comes with capabilities such as job placement tracking, applicant tracking, reviews/feedback capture, screening assessments, and social networking recruitment tools. In addition to all this functionality, Epicor HCM also offers superior performance thanks to its innovative architecture and intuitive user interface.

Epicor ECM integrates with other Epicor softwares including its ERP and Retail Management Software. Also integrates with other softwares like Boomi, Avatier Identity Anywhere, SAP Fieldglass &amp; Salesboom CRM Suite.

Benefits of Epicor HCM

<ul>
	<li>Offers comprehensive reporting and analytics on employee data and regulatory compliance, allowing you to identify potential issues early, so that they can be corrected before they become problems.</li>
	<li>Its talent management features allow you to track the progress of your employees in relation to their goals and objectives. This ensures that everyone is working towards the same goal, and that each individual is maximizing his or her potential.</li>
	<li>Offers the ability to create and publish open positions on various job portals, including indeed.com, LinkedIn, Monster Jobs, and Glassdoor. This allows you to reach a wider audience of potential candidates who might be interested in your current or upcoming vacancies.</li>
	<li>Epicor HCM is available in three deployment options (Software as a Service (SaaS), hosted, or on-premise license), which makes it flexible to adapt to your needs.</li>
	<li>The benefits administration module makes it easy to manage all of your benefits programs with one centralized system.</li>
</ul>

 

Epicor ECM is best suited for mid to large-size enterprises. Like many other HCM softwares in the list, its official pricing isn&rsquo;t available online. Reach out to their sales team via call or email to know more.​​

Manage all of your company's assets including employees, wages, and benefits. 

Asset Management 

Search for and quickly apply online for your desired position without any hassle or waiting time.

Candidate Self-Service 

Lets you manage your employees' profiles and records from a single location.

Employee Self-Service 

Manage all aspects of the recruitment process, from sourcing and screening candidates to onboarding. 

Recruitment & Talent Management  

Allows managers to keep track of hours worked, hour break times, overtime rates, etc., 

Easily assess who is the best candidate for certain positions based on experience and qualifications.

Epicor HCM

Very positive experience for a novice self teaching navigation through the system. I have not had to spend a lot of time figuring out where to get the data I am looking for or learning how to report on this. I am a newbie with the Epicor HCM system. As a payroll finance employee, I was given access to areas of Epicor HCM for reporting and verification of data received in an integration between HCM and ADP payroll software. I find this system very user friendly and easy to figure navigation on my own without annoying others. The data is presented clearly and is easy to locate. I have not found anything as of yet, I am using this system for data verification and reporting only.

Epicor's HCM offering is solid when you have fewer than 1000 applicants. As your applicant pool and employees grow, you start to notice significant slow downs. Somewhere between 10,000 and 15,000 applicants and 100-200 employees, the software starts experiencing crashes and is constantly overwhelming the IIS pools on the server. The Epicor support staff try to push you to install the next set of patches, but the patches almost always make the problem worse, not better A lot of admin options. Can grant permissions by role level security. Does not scale well. The IIS pools on the server constantly swell to over 3GB. Frequent freezing and crashing.

Centralized employee files across multiple sites, training records, SOP readings documentation, electronic paystubs and more. A lot of features, there is also the possibility of customizations, but out-of-the-box it offers a lot and you should not need to change much. Stay away from customized code - It will easily take twice as much time as was planned and buggy deliveries are common. Also keep in mind that in a multi-language environment some architectural choices made in the application's design will bog down performance to the point of crashing nightly jobs. In an english-only setup this is a non-issue though.

I have used the Epicor HCM solution at a couple of different companies.  If you are looking for a complete "end to end" HRIS that includes applicant tracking, pre-boarding, on-boarding, tracking of the entire life cycle through off-boarding and termination then this software is for you.  What really separates it from other HRIS software I've seen is the ease and completeness of its report writing capabilities

Epicor allows scheduling to be super easy. I use it as an employee and viewing my schedule and time sheet are very intuitive and simple to use. When the epicor servers go down our store loses most functionality and having to call to get some things authorized is a big hurdle especially with how many stores use epicor

The cute tips and jokes! The tabs are nicely labeled, so you know where you're going. However, once you get there, the data entry is not user friendly. Navigating is not friendly. I don't like that lines have to be created individually--it makes data entry too cumbersome.

Epicor Overview Function availability. Excellent interface with like products. Modifying output both soft and hard to share data with CRM products.


Has all the essential HR features required by a mid to large sized firm including Recruiting, Performance Management, Onboarding and Employee Training.

The Performance Management module is excellent - and provides a lot of value to our company. It helps the managers keep good track of employee progress towards goals, and suggests how to coach employees to get to their goals. It also ensures that the goals are supporting the organization's overall goals.

Having a lot of piecemeal employees, the Timesheets feature is excellent as it brings the entire time mangement and approval process into the HRM tool, and connects easily with our Payroll provider (ADP) to ensure all payments are done effectively. 
The employee portal is not great - its not very customizable and makes for a very difficult user experience. Has some issues with the Job Positing section which we don't like. Having used Oracle CRM in the past, i can see how this software is more suitable for enterprise companies, but not as much for smaller to mid sized firms. This could have been a great tool to improve employee engagement with each other, but that s not something that is addressed. 
Do a 3 month trial to really see if this works for you before jumping in. 
Wanted to move to a cloud-based solution since the company has many regional offices, and a lot of employees work from remote areas. This suite provided the broadest flexibility, enabling us to implement the solution effectively and saving a lot of costs. 


The system has the capability to do many different processes and house lots of different types of information. Our team has been able to successfully integrate several of our processes into one system with the assistance of Epicor.  
The interface for potential employees is very difficult to navigate. We constantly have individuals reach out to us to reset a password for an account that doesn't exist, because the system is giving them an incorrect message. Its a big turn off and not a great first impression for our company. The system also has some lags at a specific time of day that are very frustrating. It happens at the same time everyday, the system slows to almost a complete stand still for until it can catch itself up.  
Be sure to customize the product to the best of its ability, because the ability is there, but it has to be explored and utilized.   
It is beneficial because it does house all of our current employees, as well as non-employees and candidates all in the same place. It is beneficial to us that we do not have to deploy several systems to maintain all the different type of individuals that we encounter. It is especially helpful in that respect.  


Epicor HCM is a great way to group all of our companies HR benefits and documents available, links to forms,, as well as snapshots of benefits, time off, pay, etc.  The system makes it easy to make many changes as a user -- not everything has to be done by your HR team and reduces their workload. I use the employee self-service portal and I find the interface very easy to navigate.  
As an employee using the self-service portal, I see nothing lacking here except my desire for my company to better utilize the employee documents section (ie uploading our job description when hired, our employee reviews, etc.).  
As a user focused on the self-service portal, I find this great from an employee standpoint.  
This is great for our non-profit of 500 when we have a lot of changeover, makes it easy for the employee to navigate anything HR related without constantly relying on the HR team. Anything you could waht to see about the company is posted/can be posted.  


I like that Epicor HCM (for the most part) is easy to use. Everything is clearly labelled and organized, and the navigation is not very difficult. 
I dislike that there are days when Epicor HCM does not want to load information. Sometimes, you are able to log in, but you cannot review any information because it either will not load or it will say that there is no information to review (which is more often than not a lie). On other days, you cannot log in at all, and the screen continues to say that it is loading. 
Be very patient with it, as it can sometimes drag when a lot of people are using it at once. 
It allows me to see different candidates who are being considered for employment, and when it is working well, I can flip between different pipelines and see all of the candidates and what their statuses are. It groups the candidates neatly, and that helps me to stay organized. 


As a company, we have the love for our employees, and this means, we would do anything to make them happy and comfortable. Epicor HCM is there for this purpose, and any time of the day, we value their performance using Epicor HCM and we award them accordingly. 
The using of Epicor HCM can be tough to those people who don't fully have the basics of the Human Resource, but some training can do something. 
Epicor HCM is helping us stand longer in the line of the human resource, and we all have many features to emulate from Epicor HCM. 
The perfection of Epicor HCM has been designed by Epicor HCM and there is so many things that comes along with Epicor HCM anytime of the day. We see the developer trying to include more things in our package. 


Our company is currently switching over to HCM right now, not quite fully implemented. On boarding seems to be going well, not 100% sold on product yet, but so far so good. 
On site traning and implementation was good, but support after consultant left is lacking. Make sure you pay for block of consulting hours upfront, the regular "Epicare" support is a mess of tiered support before you actually get someone who knows anything about your question/concern. 
I would implement if you have other Epicor Products, but may look elsewhere if you don't. 
We were just using office / manual tracking before, first time with a management system. Like the idea a lot, but there may be better options out there than HCM. 


When it comes to simplifying the workplace, Epicor HCM makes it possible. The cloud functionality also makes it easy to sync the software with other computers within the network. 
The software sometimes lags. This could be due to the hardware in which the software is operating on, however, the lagging is fairly intermittent. It will come and go, especially when trying to quickly shift from one function to another. 
When using this software, it's common to notice some minor lagging. With this being said, be sure to close other unnecessary programs that may be running in the background. 
Low productivity. 


There is not much to like with this system. I do appreciate the fact that it updates the job board immediately. I also like that it was free with the other product we purchased from Epicor.  
It is not user friendly. Very hard to navigate and the data is not easily visible. The company informed us they will not be continuing to do improvements in anyway so we will be switching.  
I would not reccomend this product for an applicant tracking system. It is lacking in many ways.  
We are using it to track applicants right now. We have realized that it is a below average system to track applicants.  


Epicor HCM its a part of Epicor HCM is great software in this we can perform multiple operation for employee.I can say this is complete detail of  employee.we can see employees benefit details,performance,Attendances time sheet and even we can run absence accurals.    
very costly software.if you have big organization then only use this software. 
best software for big company's,you can maintain your employees data in one module only.   
the best part is i can see employee reports,like  absence reports and so on.and one more problem solving part is i can use this in VM(virtual Machine) also. 


As an employee I am able to use self-service to transfer to any open position and register for training classes as needed. 
The benefits statements arent accurate. 
I would recommend this software for HR needs. 
Employees are able to check their pay rate, salary, benefits statements, tax information, emergency contact and other profile information on file. Employees can register for training classes as needed and view open positions within the company and apply to transfer at any time. 


I like that you can customize your layout and pages to suit which areas of the program you use the most. I use different areas than other people in my office and it helps make it easier to navigate through all of the data.  
I use Epicor on a Mac computer through a remote desktop program and it's a bit clunky.  
I am a packaging designer and I mostly use Epicor to get product callouts and information, along with country of origin and upc details.  


A lot of information housed on one platform and the potential to gather information via reports. 
System can get slow easily with users on at one time and it requires meticulous upkeeping. 
We streamline applications and are able to monitor staffing. Benefits include transparency among a team with streamlined information and up to date information across departments. 


Increase HR's return on investment by gaining actionable insight regarding the capabilities our company requires. 
Requires insight of technical skills to enjoy all its features. 
For alignment, recruitment, onboarding, training, planning, goal-setting, and performance measurement. 


Navigation is logical and the look and feel of screens is natural. 
Cannot easily modify software to match the way we do business. 
If you want to do human resource MGMT without having to modify software then this is a good fit 
Employee visibility of benefits 


Everything from payroll and accounting to packing slips and inventory.  
Takes a good bit of time to fully learn. 
For me the best benefit is being able to put in an order number and with one click my invoice is generated.  


Great access to employee information at your fingertips 
Sometimes cumbersome to navigate

Through 
Make sure it integrates with other software 
Gathering employee information to share with different departments 


The platform overall. It helps that it is easy to navigate. 
It does take a while to load sometimes but overall it seems fine. 
It is a great product. 
Its impacted my work in the way that I need it to. 


I like how user friendly it is. It only takes a few days to catch on. 
So far I have not found anything about it that I dont like. 
Payroll issues have become quite easier. 


The response time when placing a claim is prompt 
Representative was hard to understand.  Sounded as though he was from another country 
No problems at this time. 


Easy to Use and Implement understandably reusable  
Very high cost and rare support not much popular  
Easy to use for all employees  


Its a fantastic product with lots of CRM capabilities  
Is a bit slow and can at times shut down  
Churn 

***BEWARE OF EPICOR*** You have officially been warned! As my coworkers and I like to call it, Epic-mess, as the possible becomes seemingly impossible. If you are even remotely considering Epicor as your companys HRIS, please look elsewhere, as Epicor will only cause your HR team massive problems and irritation. Save your company the time, and more importantly the money. Epicor is extremely costly and every small customization has a price including speaking with service representatives. At this point, after dealing with Epicor for over a year and a half, I truly believe Epicor is a legitimate grift. Why do you ask? For one, nothing with Epicor is easy. Efficiency is thrown out the window which is ironic since HRIS systems are designed with efficiency in mind. However, this is surely not the case with Epicor. You will spend an inordinate amount of time trying to demystify the system. Would you like to run a report? Simple right? How about being directed by Epicors software programmers to utilize Microsoft Report Builder to execute this task. Pardon me? Are you telling me this system doesnt allow for embedded report creation? Why yes, that is virtually the case. While you are able to run very standard reports in Epicor, if you need to run an ad hoc report or build a complex report, you will be directed to utilize Microsoft Report Builder, which is consequently, pretty complicated and honestly, unnecessary considering your company purchased an HRIS. In addition, once you are finally able to run the report in Report Builder after it freezes a couple of times (cross your fingers), you can rest assure that your report is inaccurate. Not only does building a report require a ridiculous amount of time, but the report lacks integrity as Epicor will drop employees from your report without your knowledge. From my teams understanding, we were told by Epicor that names are dropped because those particular employees are missing information in the requested data fields. Now, logic would tell anyone that a report should still pull the employee in spite of the empty data field, but of course, that would be too logical for Epicor. Instead of pulling the employee and including them in the requested report with the missing information, they completely drop off. Logic would beg one to think, How would I know the employee was missing information if they are not pulled and I am not given the opportunity to see the missing data field(s) so I can correct them? This is only the beginning of your problems. After dealing with trying to run an accurate report and losing your mind, you will now be inclined to contact Epicor directly. You will find this feat to be daunting if not absurd given you have to call to run a fairly simple report. Epicor offers a free customer service line that will immediately instruct you to contact the program developer who handles your account. That sound you just heardwas money flying out the window. Of course Epicor would have you contact your account manager as this means more money for them. So, after you finally call and leave a message, because you must leave a message (which is a joke), someone from Epicor will return your call the following day (emergencywhat emergency?) and assist you as best as they can with your problem, but oftentimes, they cannot help because even they do not know. And if they do, they are recommending a solution that willwait for itcost more money.Should you need a basic feature in your HRIS it is considered a customization. Would you like a point in time report? This is considered a special report that must be created. Yes, you read that correctly. A simple point in time report, which is standard in ADP Reports and most reputable HRIS systems, will cost you a pretty penny. But dont fret, they will try to placate your anger by informing you that they are offering you a discount  for something a standard HRIS can do in five minutes. And to add to your mounting costs, your company is still being billed for the phone call(s) which is almost $100 per call, and mind you, because Epicor is extremely convoluted, you will spend a significant amount of time on those phone calls. Maybe even six months because that is how long it took for our organizations PIT report with minimal parameters to be built. Who doesnt have money and time to spare in an evolving and fast-paced organization? Would you simply like to have your HRIS system interface with your companys payroll system? Again, the possible becomes impossible. For every single payroll cycle that my organization has to transmit, we have to run an import via Epicor that creates error reports that we have to review to ensure that Epicor made the correct changes, which often, we find information is not correctly transmitted over to ADP. Then, we are forced to manually enter the information in our payroll system and complete double data entry. Again, where is the efficiency if you have to manually enter the employee data in both systems? My organization does this multiple times throughout the month. You can only imagine how inefficient and time consuming this task is. Would you like to complete a mass import? Sorry. Thats not going to happen without another  you guessed it  phone call. And get this, after spending money on the call, you might possibly be met with, Thats not possible. Wow. Whos asking for the world? You only want to complete a pretty simple task, or seemingly simple task. Are there other problems? Of course! However, I dont have the stamina to list all of them. Without a doubt, if my organization could do it over again when selecting an HRIS, we would have never selected Epicor. It has not met our growing organizations needs and it simply is not a robust and sustainable system. And there is no way Epicor will meet our needs in the future as it currently fails them now after three years of trying to get this HRIS running properly. Should your company be in the market for an HRIS system, bypass Epicor at all costs, as you can find another system that will meet your needs more efficiently with less cost. Save yourselves the time, energy, and money -- and the headache.

Epicor pales in comparison to the HRIS and report building systems listed above. Unfortunately, Epicor was implemented prior to my joining the organization. From what I was told, Epicor was chosen because of its ability to be customizable to any industry. However, what we have learned is that this isn't the whole truth. While Epicor might be able to customize to your specific industry with creating certain data fields, it still cannot function properly to meet the needs of your respective industry. For example, my industry is education. There are numerous grant propasals that we send that require specific demographic information. Consequently, when we try to run a report in Epicor, that information is never captured with accuracy which makes sending these reports for grants a herculean task, especially when these donors question our data. ***BEWARE OF EPICOR*** You have officially been warned! As my coworkers and I like to call it, Epic-mess, as the possible becomes seemingly impossible. If you are even remotely considering Epicor as your companys HRIS, please look elsewhere, as Epicor will only cause your HR team massive problems and irritation. Save your company the time, and more importantly the money. Epicor is extremely costly and every small customization has a price including speaking with service representatives. At this point, after dealing with Epicor for over a year and a half, I truly believe Epicor is a legitimate grift. Why do you ask? For one, nothing with Epicor is easy. Efficiency is thrown out the window which is ironic since HRIS systems are designed with efficiency in mind. However, this is surely not the case with Epicor. You will spend an inordinate amount of time trying to demystify the system. Would you like to run a report? Simple right? How about being directed by Epicors software programmers to utilize Microsoft Report Builder to execute this task. Pardon me? Are you telling me this system doesnt allow for embedded report creation? Why yes, that is virtually the case. While you are able to run very standard reports in Epicor, if you need to run an ad hoc report or build a complex report, you will be directed to utilize Microsoft Report Builder, which is consequently, pretty complicated and honestly, unnecessary considering your company purchased an HRIS. In addition, once you are finally able to run the report in Report Builder after it freezes a couple of times (cross your fingers), you can rest assure that your report is inaccurate. Not only does building a report require a ridiculous amount of time, but the report lacks integrity as Epicor will drop employees from your report without your knowledge. From my teams understanding, we were told by Epicor that names are dropped because those particular employees are missing information in the requested data fields. Now, logic would tell anyone that a report should still pull the employee in spite of the empty data field, but of course, that would be too logical for Epicor. Instead of pulling the employee and including them in the requested report with the missing information, they completely drop off. Logic would beg one to think, How would I know the employee was missing information if they are not pulled and I am not given the opportunity to see the missing data field(s) so I can correct them? This is only the beginning of your problems. After dealing with trying to run an accurate report and losing your mind, you will now be inclined to contact Epicor directly. You will find this feat to be daunting if not absurd given you have to call to run a fairly simple report. Epicor offers a free customer service line that will immediately instruct you to contact the program developer who handles your account. That sound you just heardwas money flying out the window. Of course Epicor would have you contact your account manager as this means more money for them. So, after you finally call and leave a message, because you must leave a message (which is a joke), someone from Epicor will return your call the following day (emergencywhat emergency?) and assist you as best as they can with your problem, but oftentimes, they cannot help because even they do not know. And if they do, they are recommending a solution that willwait for itcost more money.Should you need a basic feature in your HRIS it is considered a customization. Would you like a point in time report? This is considered a special report that must be created. Yes, you read that correctly. A simple point in time report, which is standard in ADP Reports and most reputable HRIS systems, will cost you a pretty penny. But dont fret, they will try to placate your anger by informing you that they are offering you a discount for something a standard HRIS can do in five minutes. And to add to your mounting costs, your company is still being billed for the phone call(s) which is almost $100 per call, and mind you, because Epicor is extremely convoluted, you will spend a significant amount of time on those phone calls. Maybe even six months because that is how long it took for our organizations PIT report with minimal parameters to be built. Who doesnt have money and time to spare in an evolving and fast-paced organization? Would you simply like to have your HRIS system interface with your companys payroll system? Again, the possible becomes impossible. For every single payroll cycle that my organization has to transmit, we have to run an import via Epicor that creates error reports that we have to review to ensure that Epicor made the correct changes, which often, we find information is not correctly transmitted over to ADP. Then, we are forced to manually enter the information in our payroll system and complete double data entry. Again, where is the efficiency if you have to manually enter the employee data in both systems? My organization does this multiple times throughout the month. You can only imagine how inefficient and time consuming this task is. Would you like to complete a mass import? Sorry. Thats not going to happen without another you guessed it phone call. And get this, after spending money on the call, you might possibly be met with, Thats not possible. Wow. Whos asking for the world? You only want to complete a pretty simple task, or seemingly simple task. Are there other problems? Of course! However, I dont have the stamina to list all of them. Without a doubt, if my organization could do it over again when selecting an HRIS, we would have never selected Epicor. It has not met our growing organizations needs and it simply is not a robust and sustainable system. And there is no way Epicor will meet our needs in the future as it currently fails them now after three years of trying to get this HRIS running properly. Should your company be in the market for an HRIS system, bypass Epicor at all costs, as you can find another system that will meet your needs more efficiently with less cost. Save yourselves the time, energy, and money -- and the headache. There are absolutely no advantages to selecting Epicor as your primary HRIS.
In my personal opinion, avoid Epicor. Simple tasks become impossible.
The HRIS is inefficient and replete with major issues. Embedded report building: when it comes to my organization's reporting needs, we are instructed by Epicor to utilize Microsoft Report Builder instead of the Epicor reporting function.
Payroll interfacing: Monthly my organization transmits several payroll cycles. Often this carries great risks as Epicor and our ADP Payroll system do not communicate seamlessly. There tends to be errors with Epicor not transmitting data accurately to ADP.
Integrity of reports: Epicor is notorious for dropping employees from reports. Unfortunately, because of this issue, you have to comb through every single report which negates any efficiency whatsoever.

While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.
The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate.

After a failed implementation with Open4, we needed a solution that was more usable with our end-users. The outdated system provided by one of ADP's products needed to be replaced. We chose Epicor HCM because we were enticed by the functionality it provided and ease of use, as well as its ability to be integrated with Epicor ERP, a product which we had owned and used for several years. While Epicor HCM is functional for enterprises with many branch locations, I feel that is best suited out of the box for locations with corporately centralized HR. This overcomes some of the shortcomings of security capability and the need to spend a lot of time in configuring routing.
The CSS portion of Epicor HCM is not as robust as competing systems and should not be used if corporations are actively looking to onboard at a high rate. The database relational structure and schema. Spending several years as a database engineer, I appreciate the normalized design of the underlying database structure. I feel that when compared with many other information systems, Epicor HCM is a model that I frequently reference to other people as an example of a "properly built" database schema.
The out of the box customization tools. Although they do not always work as well as intended, HCM is a product that understands that every business runs a little differently. The ability to rename fields and manipulate variables using tasks in the front-end interface does allow for some easier tailoring of the out of the box processes to terms that our business users were familiar with (resource editor, global variable editor). The task editor also provides good promise to be a tool to customize the interface to see what you want to see on the form. However, this is somewhat limited in potential and is subject to frequent bugs as of 5.8. Customization of menu items and menu tabs on the main menu is possible, which is a perk, but can be a bit confusing when compared to other systems. Some bugs required manipulation through the database in order to get them to fall into place properly.
The ease of use. Once properly oriented with the product, adept computer users should have no problem navigating through the main page and flowing through the steps to complete maintenance on records or enter personnel actions, etc.
Configurability. Because of the database structure, code tables and data tables allowed us to enter data that matches our business model and properly maintain the personnel information in the way we found suited us best. Limitations of ad hoc query potential. The visual builder should have an option to "go advanced" and allow more complex queries to be written. The SQL-entry does not allow more than basic subqueries and joins. Compound queries, which are used by salary grade information, are not supported through this interface. All reports are run through SSRS, which is fine to be embedded on the screen, but I felt that the transition from query information from user's superview to some viewable information has some room for improvement.
End-user experience with record manipulation user interface flow / structure. I understand what developers were going from with the one screen record selection on the left navigation panel with record data on the right side. This sounds good in theory and works well with technically-savvy users. However, I found that with less technically oriented users, the visual flow of this was not as intuitive and accepted by the users (including candidates of the company), frequently making mistakes and being unable to complete required tasks. Because this interface is prevalent throughout the system, I would recommend focus-group testing redesigned versions of the interface with general information to see which redesign potential, or even just visual styling to the existing interface, could be cascaded through the software.
Out of the box reporting and configuration. This is something that is difficult to nail down in a software because every customer is different and will use the system a bit differently. However, I felt that the standard product comes with tons of reports enabled on the menu, but most are of little value if not first edited. This needs to be done by exporting, manipulating using report developer tools, and re-imported. This is not unexpected, but I think that it would add value for HCM to provide a tool which assists in the configuration of the reports.
Security flaws or limitations of functionality. In an organization where some HR users should have access to see some or most users' information, there is not this security also embedded on important features like "routing history" or "audit" tasks. For example, if the enterprise president receives a bonus, an HR manager who must field weekly audits in a branch location will have access to see that bonus if they are granted access to the routing history or audit tasks.

I could not recommend this system to anyone.

If you do decide to go with this system, depending on organization size, you'll need at least one dedicated IT person with SQL/Report-builder experience to manage the system and reporting, as well as another full-time HR member to manage other administrative set-up and deal with the many, many, user support issues that will crop up. 

I'm shocked at the number of positive reviews for this product. A couple of them reiterate the same thing such as each of use (which is completely untrue) and many fields/tables for data storage, which leads me to believe that they're from Epicor or Epicor consultants.

We thought Epicor HCM could offer us more functionality. Which they in theory they can, but the administration and maintenance has been more trouble than it's worth. I could not recommend this system to anyone.

If you do decide to go with this system, depending on organization size, you'll need at least one dedicated IT person with SQL/Report-builder experience to manage the system and reporting, as well as another full-time HR member to manage other administrative set-up and deal with the many, many, user support issues that will crop up. 

I'm shocked at the number of positive reviews for this product. A couple of them reiterate the same thing such as each of use (which is completely untrue) and many fields/tables for data storage, which leads me to believe that they're from Epicor or Epicor consultants. Lots of room for configuration such as routing, auto-alerts, training competencies, FMLA tracking, security rights, etc... But good luck getting those set-up. Administrative set-up is a nightmare --&gt; Set-up such as e-mail templates (routing, candidate communication, alerts) and configuring security rights for users, includes looking at list of approximately 100 fields some of which seem like duplicates. Interestingly, you may find that the field you need is missing. You'll need to create a work-around or pay Professional Services to get it set-up correctly, even though they should logically be available. Another alternative is that you need to go to an obscure task under Utilities that you've never used before so you can uncheck a box.
Auto alerts seem like a great idea, but the set-up is limited in such a way that you will probably need a Filter SQL statement to get it the way you want. (Ex: No way on the birthday alert to simply filter to active employees. Get ready to send out over 500 alerts for ALL employees and dependents.) You can either ask someone in your IT department or again, go to Professional Services ($$$).
Routing also seems like a great idea but if you make too many changes in the routing set-up, it errors out and doesn't allow you to submit changes. Instead you must make only a few changes, submit, then go to the task again. Efficiency is not a concern for HCM. If you have more than 5-10 routes in the system for certain tasks, this can slow down the entire routing page, making you wait between 20-40 seconds to approve and go to the next route. This will make for a fun time during your annual review process when you've got 100+ reviews routed to you.
Epicor staff (except for customer support) are salespeople--first and foremost --&gt; Glassdoor reviews show that Epicor "emphasizes billable hours above all else" -- we've experienced this firsthand. Most account managers, implementation and interface consultants will try get you on the phone (at a whopping $100-$300/hr) to talk about nothing and avoid delivering what you've paid them for. If they're not doing that, they may just ignore your e-mails and never get back to you.
Unreliable customer support --&gt; Customer support staff seems understaffed and sometimes lack technical knowledge. Not surprising considering that HCM is so convoluted and frustrating. Even the most expert support reps are stumped by questions--the system is just that confusing. Sometimes there is no resolution at all so your call is turned into a service change request. Then you cross your fingers and hope it gets addressed in the next upgrade. I submitted one support call over two months ago. It is still open. Sadly that is not out of the norm.
Unexplainable errors in interfaces --&gt; Payroll and benefits interfaces have been unreliable. Employee data changes are dropped with no explanation; ergo, there is no possible solution. Unless of course you want your benefits consultant to spend several hours ($$$) researching it or very, very slowly talking you through it over the phone.
Customizations that keep on breaking and breaking and breaking --&gt; HCM releases updates almost twice a year, with "new and improved" features. Sometimes the features don't work, as if the software was updated without any testing or foresight. You'll find that customizations you've paid for have broken inexplicably and need to be re-done. Of course you will be charged for the extra hours needed to fix the customizations.

Because the system is very flexible, there are numerous options for building workflows that match your own internal processes. However, this flexibility, means additional complexity that has to be managed and it can take time and budget dollars. Epicor HCM is well suited for organizations that can invest in the people and budget required to keep the system relevant to its users or for organizations that do not need a high degree of customization.

iVantage/Epicor HCM (at the time of our purchase Epicor was in the process of acquiring iVantage from Spectrum HR ) met most of our expectations in term of system functionality, user experience, ability to customize the application, integration with other systems and allowed us to stay within the implementation budget.We reviewed a number of other applications. All functionality being equal, we looked at the end-user experience and the long term cost of maintaining the application (annual maintenance cost, professional services, license cost etc). Because the system is very flexible, there are numerous options for building workflows that match your own internal processes. However, this flexibility, means additional complexity that has to be managed and it can take time and budget dollars. Epicor HCM is well suited for organizations that can invest in the people and budget required to keep the system relevant to its users or for organizations that do not need a high degree of customization. Epicor HCM is a solid integrated system. One of our major benefits was the single sign-on. It reduced the amount of time the HR team spent on reminding people what system they had to use for different things and because of the integration with Active Directory everyone knows their username and password, so we rarely, if ever have to answer questions about the login.
The system has great flexibility and can be customized to a large extent, from setting up routes and notifications to customizing what employees and managers see, sharing reports with certain roles, or specific users. Great flexibility means lots of options and require an admin to be intimately familiar with the system in order to customize it.
The routing and notifications are very good and easy to set-up. You can route any task in the system to either be approved or reviewed. If an approval process is not needed, then an alert can notify specific roles or users of specific changes. For example: when an employee's status is changed to "Terminated" the system automatically sends a notification to IT, security, compliance, corporate admin to make all the necessary updates in their specific areas.
Integration with other systems. Epicor HCM can send information to other systems either by API or by setting up file exports.We're using the Link Export function to export time and demographic data for payroll processing and updating our learning management system. Compliance is one area that needs further attention. For example in candidate self-service, the admin and managers can see the candidate's demographic information as part of their application, which shouldn't happen. If an internal candidate applies for a job, the hiring manager automatically gets access to that employee's record just like their regular manager.
On the timesheets module, there are issues with CA specific OT calculation rules on a bi-weekly payroll, where it does not calculate OT for time worked in excess of 5 consecutive days. Also, the application has random (but rare) occurrences where it resets the time zone to the server time zone for users that clock-in/ out.
Customizations that require professional services contracts can be somewhat difficult in terms of getting resources assigned. When upgrading the system to a new version, the admin has to conduct its own testing, including all and any customizations made to the system and then work with Epicor on resolving any issues.
Customer Support structure could be better. Currently there is no official filtering of issues and expected response time for different kinds of issues, except for system access. When offering payroll and time keeping, the customer support should reflect reduced time for resolution of issues in these time sensitive areas.
User training. Epicor HCM offers no free training, aside from webinars on new version releases. While they do offer training sessions, users have to pay for it. From a customer perspective this is difficult to accept. You pay to purchase the system/ module, but if you want to learn how to use it, you have to pay again.

The single most important factor in our selection was that the software would integrate into our shop floor data collection so we would not have to maintain two employee databases. We are able to set up new employees in Open4 and the shop employee record in Vantage is then populated during that process. There is no duplicate entry to be done.It is important that the system be used properly and the user interface is an important part of that. Because this system allows the menu to be configured by user it greatly reduces the time it takes to train users in the system. There is no need to skip over menu items that are not used by the particular employee being trained. Their menu only displays the menu items they are required to use.Tax tables updates are provided timely and can be downloaded and applied without the need for assistance from tech support. An email notification is sent out from Epicor support when an update is available and I can download and apply them at my convenience.

We purchased our Epicor software in fall 2008 and went live with the financials and PR/HR 1/1/2009. When we made our purchase choice the product had not been rebranded at the time so please excuse any reference to Open4 in my review - it is the same software. We run a weekly payroll for the manufacturing facility and a monthly payroll for management. The monthly payroll is confidential but with Epicor HCM that is not an issue. Employees can be marked as confidential in the software and only users with the proper security can access those employee records. To other users it is as if the confidential records do not exist in the database. We later added the training piece as well as FMLA tracking. The FMLA tracking works very well and allowed us to do away with spreadsheets kept outside the system. The single most important factor in our selection was that the software would integrate into our shop floor data collection so we would not have to maintain two employee databases. We are able to set up new employees in Open4 and the shop employee record in Vantage is then populated during that process. There is no duplicate entry to be done.It is important that the system be used properly and the user interface is an important part of that. Because this system allows the menu to be configured by user it greatly reduces the time it takes to train users in the system. There is no need to skip over menu items that are not used by the particular employee being trained. Their menu only displays the menu items they are required to use.Tax tables updates are provided timely and can be downloaded and applied without the need for assistance from tech support. An email notification is sent out from Epicor support when an update is available and I can download and apply them at my convenience. Security is always an issue with payroll/HR software. Security in Epicor HCM is very robust. In our manufacturing facility it is important that supervisors have access to their employee's information and the software allows me to limit access to only the correct department. There is also menu security that will allow me to remove access to features by user and grant access only to what they require to do the job.
This software is the repository for many different types of employee information. For example in the past we have tracked skills training by employee in either an Access database or an Excel spreadsheet. We are currently in the process of loading individual employee skill information which will allow us to query the database to pull any information that is not already a canned report in the system.
Payroll tax reports are handled by the system seamlessly. In our old system I had to keep confidential employees in a different "company" which meant I had to combine the two companies and do quarterly and year end tax reporting manually. The confidential flag in Epicor HCM allows me to utilize reports directly from the system and also creates the files needed to file online for both my quarterly SUI and W-2 reporting to SSA at year end. Epicor HCM has both query and report writing functionality. The quantity of information contained in the database is enormous and can sometimes make it difficult to locate the correct fields for writing custom reports. Within the Vantage product there is a data dictionary which displays each table and the information contained therein. It would be very helpful if it also covered the fields within the tables in Open4.

The most important thing to ask during the selection process is that if the program you are seeing is everything that is included in the product that you're going to purchase. As with most ERP systems, there are a lot of add-on modules that can be purchased, and you want to make sure that everything that you need and expect to be ready at go-live is going to be A) included and B) functional in the final product. Epicor can, at times, be not well suited to in-house rework, but is very user friendly when it comes to job creation and management.

We evaluated five total systems, and decided on Epicor because of the user interface, deep data tracking, and overall fit for our company. The vetting process took several months, and everyone who would have a stake in the new system was involved and had input. The most important thing to ask during the selection process is that if the program you are seeing is everything that is included in the product that you're going to purchase. As with most ERP systems, there are a lot of add-on modules that can be purchased, and you want to make sure that everything that you need and expect to be ready at go-live is going to be A) included and B) functional in the final product. Epicor can, at times, be not well suited to in-house rework, but is very user friendly when it comes to job creation and management. Timesheets show everything that time has been charged to in a quick glance. There is a lot of information displayed onscreen and is very easy to decipher.
Employees charge their time on a well-designed front end program, and data is gleaned from that and dispersed into the various timekeeping and expense tracking modules.
The abilities to charge time to direct, indirect and downtime are all valuable- see where time is being spent and use it as a coaching tool. Graphical representations of data would be appreciated, as it would make analysis more streamlined
Not sure that this would be a useful program for a company with all exempt employees
Personalization of screen layouts should not cause issues with the database, but they have been seen to cause that

We utilize Epicor for all of our HR needs, and we also use some other software under the brand's umbrella for back-end customer DB. The HCM is used internally to track employee skills, goals, and performance, time off, reporting, and self-service administration. Epicor HCM is supporting the business's overall growth and profitability. The interface is outdated and not intuitive at times; As a customer, I would love to see them investing in development and upgrades in their system.

I did not participate in business decision-making, but there were lots of positive factors that determined going with this solution. One of our company's factors was the price, which was reasonable for the umbrella of services. It was also easy to integrate with our software stack; it is a scalable and reliable solution. We utilize Epicor for all of our HR needs, and we also use some other software under the brand's umbrella for back-end customer DB. The HCM is used internally to track employee skills, goals, and performance, time off, reporting, and self-service administration. Epicor HCM is supporting the business's overall growth and profitability. The interface is outdated and not intuitive at times; As a customer, I would love to see them investing in development and upgrades in their system. Allows our users to set and manage personal & career goals, and track their progress.
It improves efficiencies, productivity, and overall satisfaction of our employees, which ultimately drives better quality work.
This tool helped improve our ROI by utilizing best-practice programs to identify and match qualified talent with the company's ultimate goals. Their support team can be challenging with delayed response time.
The front-end user presentation could use some updates; The visuals seem old and outdated.
The reporting doesn't cover some of the OOB requirements, so most of the time, the team members will need to be pulled in and develop custom queries to fit our needs.

Epicor HCM is a great software package but it is most useful when the company has a technical resource that can 'look under the hood' if needed. Without a technical resource available, the company must rely on Epicor support which can be inconsistent quality. 

Technical skills for advanced report development are especially good to have because while the HCM package does have pre-built reports, reporting data models, and metrics, every company has different needs and to fully mine the data, SQL Reporting Services skills are required.

Epicor is more focused as a full HRIS suite and has a broader range of functionality than we found in ADP. Epicor HCM is a great software package but it is most useful when the company has a technical resource that can 'look under the hood' if needed. Without a technical resource available, the company must rely on Epicor support which can be inconsistent quality. 

Technical skills for advanced report development are especially good to have because while the HCM package does have pre-built reports, reporting data models, and metrics, every company has different needs and to fully mine the data, SQL Reporting Services skills are required. Highly configurable to meet needs of nearly any company
Easy to use interface, with alerts and approval routing for common tasks
Comes with pre-built reporting model which facilitates generation of custom reports
Ability to interface with 3rd party software, such as organization charting and payroll
Web-based so no client side software to install
Has pre-built Employee and Manager self-service features I would like to see better quality of first line support staff. Many times they are not able to answer questions about the product and escallation is required to find a person with knowledge to resolve problems.
Upgrades rarely go smoothly. Usually we find bugs and have to get patched versions before we can upgrade our live system.
Standard reports do not cover most requirements so custom report development is usually needed.

Key questions: What is the future of this product? What is the roadmap going forward and what is currently in development?

Epicor HCM is being used across the entire organization, both domestic and internationally. We utilize core Human Resources, [for] time-off tracking, reporting, employee and manager self-service. Epicor HCM is our system of record so it addresses the business problem of ensuring we have accurate data across all business functions. Key questions: What is the future of this product? What is the roadmap going forward and what is currently in development? Reporting capability is robust if you know SQL.
Client relationship manager is involved and knowledgeable. There has been little or no investment in development/upgrades in this product for 4 years.
The overall interface is very dated, not user friendly and clunky. The time-off interface is so confusing that employees have a difficult time just trying to figure out what their time-off balance is. We typically field 5 questions a week about time-off. This is frustrating to both employees and HR staff.
The open enrollment module is out dated to say the least. We have a 5 page document and instructional video on submitting elections for open enrollment but we still have a 50% rate of employees who "think" they completed the process, but did not. It takes about 40 hours of follow-up (emails and phone calls) to ensure elections have been submitted correctly.
In general, Epicor HCM is grossly understaffed. It takes at least 3-weeks to get on a calendar for an interface developer.

Well Suited - It's an end-to-end HR automation solution that will help reduce cycle time and make HR processes efficient. Automates recruitment, performance management, onboarding, leave approvals, and employee training.   Less Appropriate - The reporting module can be strengthened. The UI/server gets slow, and pages take time to load.

I automated our HR processes with Epicor HCM. It allowed us to monitor, control, and analyze all employee data from hiring to relieving. We now have more visibility on staffing, paid time off, and benefits administration. All thanks to the powerful recruitment management, benefits, and absence tracking tools integrated into this HRIS application. These tools also feature paperless workflows that guide managers and staff members through the frequent setup and administration tasks for increased efficiency. Well Suited - It's an end-to-end HR automation solution that will help reduce cycle time and make HR processes efficient. Automates recruitment, performance management, onboarding, leave approvals, and employee training. Less Appropriate - The reporting module can be strengthened. The UI/server gets slow, and pages take time to load. Tracking of employees' benefit details, onboarding, attendance time sheet, and absence accruals.
Their performance management module is excellent.
Out-of-the-box reporting capabilities. Job posting portal needs significant improvement.
The UI lags a bit.
They charge extra fee for consulting services post implementation.

If a company does not have a lot of IT resources and no SQL expert on staff, I recommend being hosted. But, if a company does have IT resources and an HR member with strong SQL skills, then being self hosted is the only way to go - the limits are endless with what you can do with the system.

I have use Epicor HCM since 1997, and do not recall the products I used prior to that. If a company does not have a lot of IT resources and no SQL expert on staff, I recommend being hosted. But, if a company does have IT resources and an HR member with strong SQL skills, then being self hosted is the only way to go - the limits are endless with what you can do with the system. Epicor adds many enhancement requests made by its user base, and involves users in beta testing to ensure users get what they need
The system is customizable by the Administrator, and those customizations carry forward to future versions without needing to be re-written, saving time and money
The SQL database is easy to integrate with other internal systems
The user interface is simple and easy to use
Users can use an integrated ad-hoc query tool, which is very easy to use I wish the system recognized holidays when employees enter time off requests
I wish that Open Enrollment did not require a two step process to submit choices to HR

This is a good system for Large organizations, organizations of over 1000 employees; it is often a choice when a company needs a robust system that is all inclusive - HRIS, ATS, training, etc...

Reports are tough to navigate. Interface is ok. Ease of use good.

I help implement Epicor HCM for companies that have purchased it. It is a good all inclusive system that helps HR organize and retrieve their HR demographic data. This is a good system for Large organizations, organizations of over 1000 employees; it is often a choice when a company needs a robust system that is all inclusive - HRIS, ATS, training, etc...

Reports are tough to navigate. Interface is ok. Ease of use good. Good, solid HCM system
Easy to use and navigate
All in one system Reports, the built in reports are useful but creating new reports is a bit more challenging. You have to either use an outside system like Crystal Reporting to get detailed reports that are not part of the package. If you have someone that knows Crystal it is easy if you do not then you have to take a class to learn it.

Epicor HCM is a HR, HCM platform designed to help businesses grow. Know the Epicor HCM features and it’s benefits. 

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About Epicor HCM

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