IBM Cognos AnalyticsUsed by 74% Professionals

IBM Cognos Analytics Reviews

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IBM Cognos Analytics is a comprehensive business solution that covers the entire analytics life cycle. This enterprise analytics tool, also known as the next-generation reporting platform, has a number of powerful features that help connect your data, clean it, and create visually appealing data visualizations, in addition to providing business predictions.

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G2
3.9
Top Comments by G2
Positive Comments
  • Verified User in Real EstateMid-Market(51-1000 emp.)
    Review
    4.5

    The software is very intuitive as in, it understands the needs of the company and increases work efficiency. It can handle a lot of data and makes it very easy for all departments to create reports in order to view data. You can easily combine multiple queries or sort your data very easily while making reports. No need of a technical background or knowledge to generate reports. Its definitely not easy to set up, it actually took a lot of time to install it and so. Definitely need formal training and people who are not well versed with SQL will find it difficult to set it up. Price is also a con especially for small startups. The software is very intuitive as in, it understands the needs of the company and increases work efficiency. It can handle a lot of data and makes it very easy for all departments to create reports in order to view data. You can easily combine multiple queries or sort your data very easily while making reports. No need of a technical background or knowledge to generate reports.

  • Nick S.Strategy and Management Consulting Senior Analyst
    Review
    4.5

    It is easy to use. Cognos Analytics additionally provides an enterprise-wide perspective of all the data it keeps and adds value to existing data as it accumulates vital information. The initial complexity of Cognos Analytics seems to be something I dislike. Not all customers will receive the product promptly. It is possible to create reports without technology expertise or understanding. The program is highly user-friendly since it comprehends the company's demands and expedites work. It can manage a large amount of data, making it more straightforward for various departments to generate data-based reports. You may quickly combine numerous inquiries or arrange your data while creating accounts.

  • Rohith S.Data Analyst
    Review
    5.0

    IBM cognos is the best tool that all organization use. It helped me pull the reports on day-to-day basics and analyze the data. It helps in finding the team where it lacks and strive hard to achieve the goals There are only a few issues I encounter. Firstly, the Server crashes when I work simultaneously on multiple data sources. Secondly, It is hard to work if the report gets an error. The data analytics part got hanged sometimes. Firstly, it takes very less time to extract and generate the data compared to other BI tools. It smoothly handles large volumes of data. Moreover, Artificial Intelligence and automation is a very cool features it comes that I require.

Negative Comments
  • Stephen P.Engineering Program Manager
    Review
    1.0

    It is possible to make decent looking dashboards for data visualization. The software has a fair amount of power to post-process data, for example, a reasonably efficient join. Despite being a bolt-on acquisition, it integrates nicely into the IBM tool ecosystem. Insanely steep learning curve. This is not a software package you can hand to a business analyst without a ton of training. There are so many ways to shoot yourself in the foot, yielding a report that completely fails but without a clue what to do next. Also, a lot of the data modeling must be done upfront by the report creator, not a lot of dynamic discovery is possible. Really look at who your likely user base is and their likely adoption level. If you just need a couple people who are pros, this package might be fine. But if you want people to be able to just pick it up and dabble occasionally, look elsewhere. I used this software to crunch & report on a variety of structured healthcare data related to workflow steps and clinical information. The report was distributed to customers in PDF form for maximum portability, losing a lot of the power along the way because there was no other simple way to distribute it in compiled form outside our corporate walls.

  • Verified User in RetailEnterprise(> 1000 emp.)
    Review
    2.0

    easy to use, drag and drop, report studio. Report scheduler. easy to navigate charts have very little customization, reports run slow. weak self service BI I was disappointed from the upgrade from Cognos 10 to Cognos Analytics. Perhaps I was just used to the old layout, but I find the new layout hard to use and has a lot of bugs. Everything takes longer to do in the new GUI and I find myself preferring the old Cognos pages that the admin left up. We were really hoping the dashboards would help with self service BI, but it was a little disappointing. Honestly my company is tranisitioning away from Cognos since the upgrade to Analytics. Cognos has a lot of great features but it's not in the direction that we are going. I like the versatility of data sources. We use everything from Live API calls to informix, sql server and oracle databases. We use cognos to deliver operational reports to the warehouse and brick and mortar store, productivity reports to upper managers, and burst individual reports to several hundreds of users per day. Primarily we use Cognos to schedule reports, but have built some dashboards and some users have ad-hoc reports.

  • Verified User in Hospital & Health CareEnterprise(> 1000 emp.)
    Review
    1.5

    Support is generally good, the OLAP product (analysis studio) was once best in class and still very good. OLAP SDK automation support, though now unsupported, used to be great. IBM has effectively stopped working on new Cognos products, and it shows. Newer web browsers have major compatibility issues with the various Cognos "studios" that are difficult if not impossible to work around. SDK support used to be excellent, but have since been discontinued with no real replacement. The very many competitors in this space have now made IBM Cognos nearly obsolete, and IBM seems to know it. Tableu, Qlik, etc are probably better solutions at this point. About 10 years ago we deployed a analysis solution for our customers that was very well received. It leveraged several IBM Cognos studio, allowing them to explore their data in a variety of ways.

GetApp
4.1
Top Comments by GetApp
Positive Comments
  • Anonymous ReviewerElectrical/Electronic Manufacturing
    Review
    5.0

    Great tool for Sales & Marketing Function

  • Anonymous ReviewerMedical Devices
    Review
    5.0

    It has been good, but I am still looking for the best to match my business practices

  • Federico A.Banking
    Review
    5.0

    It was the greatest experience we have with a BI tool. We really loved it.

Negative Comments
  • jakob A.Computer Software
    Review
    1.0

    Cognos is years behind the modern BI tools like Qlikview/Sense, Power BI and Tableau. I will hopefully never again have to work with Cognos products in the future.

  • Bret W.Electrical/Electronic Manufacturing
    Review
    1.0

    No Comments

  • Kathy J.Mining & Metals
    Review
    2.0

    This is the reporting system our payroll company provides us with for weekly reports, its not easy to use and is frustrating. They do have a lot of options for running the report but its difficult to get the report to run.

Trustradius
4.0
Top Comments by Trustradius
Positive Comments
  • Gerrit GoeweySenior Analytics Consultant
    Review
    5.0

    SpagoBIQlikviewTableauAs a company with a strong emphasis on making complete, end-to-end solutions for clients whenever possible, we look for a few important things when deciding on a new tool to sell and service, such as: Completeness of tool's capabilities End-user ease of useDevelopment ease across a wide variety of scenariosQuality of support for both us and clientCost effectiveness for its capabilities Cognos has a robust set of capabilities out of the box with a wide array of add-ons and interoperability with other IBM analytics and data suites. IBM provides plentiful whitepapers, redbooks, and other information resources for clients and developers, as well as excellent technical support. Combined with a proper balance between ease of use and customization when developing and an affordable licensing model, Cognos was a superb choice.
    If your company has a steady stream of data and aspires to have a sophisticated analytics infrastructure, the Cognos suite provides an excellent set of tools for handling any amount of data or scenarios at a competitive price. Of course, smaller companies that don't have heavy reporting needs will probably find the suite to be beyond their current needs, so something more lightweight like Cognos Express might be a better choice, or even the stand-alone Cognos Insight if their needs don't currently go beyond a few users manipulating their spreadsheets.
    Dynamic Query Mode with a large number of Relational and OLAP database compatibility such as Oracle and Essbase, Microsoft SQL Server and Analysis Services, SAP BW, IBM DB2, Teradata, etc. makes for efficient backend queries no matter if the front end metadata is relational or multidimensional. Compatibility mode queries allow for custom ODBC and JDBC connection to made, so even if there is no native compatibility other databases can still be used as a source if needed. Dynamic Cubes are capable of querying against millions of rows in seconds when properly set up with sufficient hardware resources. Standard Reports are snappy, returning data and rendering quickly, as long as the pagination is kept to reasonable quantities. Active reports can be run offline and incorporate animation and dynamic filters. Keep in mind that the data doesn't refresh until the report is retrieved from the server again. Great interoperability between the different studios in the suite. Something made in Analysis or Query Studio can be converted to Report Studio easily. Workspace Advanced natively creates and opens Report Studio reports as well. Report Studio can convert a regular report into an active report. The reverse is not possible though. Workspace can take in individual charts or whole reports from other tools as widgets and even customize them for the specific dashboard being built. End users can make their own copies of a pre-built dashboard and adjust things such as changing conditional color labels or adding new calculated members. Interoperability with other IBM Cognos tools allows TM1 and SPSS to be used as data sources for reports, as well as directly used as widgets in Workspace dashboards. Centralized content store allows the different desktop tools to use the same logins and access the same shared resources as the server, such as data sources. Framework Manager is a very powerful tool that can create both dimensional and relational models simultaneously from the same underlying database. Framework Manager can work on any database design, it does not have to be a Kimball star schema. Framework Manager has built in tools for validating a model without having to do a complete publish Security for roles, users, etc. can be built directly into the model without any need for extra programming Framework Manager is a visual tool, and only requires rudimentary SQL knowledge to use effectively. Localization is supported natively and can be added to any model. Dynamic Query Manager can automatically create aggregation for Dynamic Cubes to optimize runtime. Reporting Bursting can be set up to send prefiltered reports via mail or some other means on regular intervals or when triggered by certain events, such as a particular number being too low. Administration for Multi-tenanted environments is built directly into Cognos Connecting multiple LDAP and AD systems simultaneously is supported, allowing users to use their normal company usernames and passwords Mobile support add on allows standard and Active reports to be displayed with a mobile device friendly interface automatically without requiring creating a separate version. Cognos Mashup Service can be used to embed reports in outside applications or provide data for external visualizations and tools. All tool interfaces are designed with the standard IBM patterns, so users already familiar with other IBM tools should be able to pick it up quickly.. The server can run in most typical server environments such as Windows, Linux, Solaris, etc. Clustering across multiple machines is supported. Real Time Monitoring add on allows for visualization of up to the second data feeds. Drill down/up can be automatically implemented on reports using a Dimensional data model Drill through definitions can be set up to allow users to find related reports and automatically open them on the highlighted data. Reports and models made for the more lightweight Cognos Express can be fully utilized by the full Cognos server if upgraded later. Cognos Insight can be deployed via the server and individual Insight dashboards can be stored on the server. Insight may even be included as part of the particular licenses purchased.
    Initial setup isn't as simple as running the installer and turning it on. Adjustments to the server setup may be necessary before it is up and running. Browser support can be touchy. Compatibility is best with Internet Explorer, but certain browser setting changes can cause issues. Other browsers' compatibility can be questionable due to their significantly more regular updates. The technology that allows active reports to be packaged into .mht files is a proprietary Microsoft format, so other browsers cannot natively open them. There are 3rd party extensions for firefox and chrome. Standard reports are rather flat and bland to look at to keep them efficient and clear. It makes it hard to really "Wow" someone when presenting it compared to other products. Due to Active Reports packaging all of the data in the file and prerendering charts, file size can get quite large (easily several megabytes) and the initial load time can be quite long when opening it. It is best used for basic overviews and other times when some "flash" is needed, but not a large amount of data. Configuring the interoperability with TM1 and SPSS is a little more on the technical side than most other tasks. You could call the development process "Front heavy" meaning most of the development will be modeling. This means that it will take longer to end up with visualized data than other tools. It works best with actual databases, and not so well with csv or other file formats. Using an ODBC or JDBC driver can be used to treat files like databases, but native support is rather limited. The desktop tools such as Framework Manager that are part of the suite are all built for 32-bit windows only, despite the availability of 64-bit and other operating systems for the actual server. Using external ODBC drivers can be done with 32-bit drivers only. Because of the way Cognos installs on a system, trying to keep a sandbox environment on a developer's personal machine isn't feasible. Dynamic Cubes are very hardware intensive, so when dealing with large data sets (millions of rows and up) the amount of memory and resources that need to be dedicated to a single cube to keep the query time within seconds can get high (possibly hundreds of GB of memory).

  • Paul MendelsonProduct Manager
    Review
    5.0

    As an IBM business partner, I implement IBM Cognos Analytics with Watson for various IBM customers. These customers span almost every industry, from manufacturing to government, research to finance, and everything in between. My current client is a large pharmaceutical company who uses IBM Cognos Analytics with Watson across multiple divisions. I've been brought in to help with the finance team. IBM Cognos Analytics with Watson is flexible enough to make their reporting do everything they want. A major focus was ensuring high visibility reports work on mobile devices. Because IBM Cognos Analytics with Watson allows JavaScript and lets authors directly define HTML, I can make responsive reports that behave perfectly for any sized screen. Another focus was expanding the default functionality in IBM Cognos Analytics with Watson through a series of JavaScript controls. Writing back directly to TM1, sending users emails from a button inside the report, or exporting reports to PowerPoint, the API available in IBM Cognos Analytics with Watson makes writing these controls quick and easy.
    IBM Cognos Analytics with Watson is especially good with any type of pixel-perfect reporting. While it's most commonly used for financial reports, I've used it for building models for plenty of other purposes. The one that sticks out was a road safety organization that used IBM Cognos Analytics with Watson to research road accidents. The ETL process merged data from police, hospitals, insurance companies, high management, and several other sources. The combination of canned reporting and ad-hoc querying tools allowed researchers to find insights and possible causes of accidents that weren't previously considered. On the flip side, IBM Cognos Analytics with Watson is often used for things it's not really perfectly suited for. Data entry is a big one. You can write back to a database through it, but it's always a bit hacky. In the latest version, Query Studio is being deprecated. The dashboarding tool is significantly more complex. Sometimes you just want a quick and dirty query, and QS was perfect for it. Finally, there is a learning curve. You absolutely must learn how to use the tool, or you will have a miserable time. Once you get past that curve, you'll find it powerful and capable of meeting almost any need (even the hacky write-back requirements that people love to throw at me).
    Pixel perfect reports. If a client can provide a pixel-perfect mockup, I can make the report indistinguishable from the mockup. Data security. It doesn't matter who the user is; when they log in and run a report, they will only see the data they are permitted to see. Performant reports on large data. Many tools have issues running on tables containing only a few million rows. Cognos can consistently run reports on multi-billion row tables without issue. Embedding reports in third-party tools. With Cognos Mashup Services, it is possible to build a report in IBM Cognos Analytics with Watson and call it programmatically. Need straight HTML? No problem. JSON? Atom? All good.
    Data modules still can't match the flexibility of the framework manager. When dealing with large data models, or multi-grain, FM still wins. The new native graphs, while pretty, still can't match the version 10 graphs in terms of flexibility or options. It is possible to import third-party graphs, but it's a pain. Some functionality, like version control, is only available through third parties. Motio or BSP.

  • Verified User
    Review
    5.0

    MS BI: A lot of times we meet customers who are dealing with an MS BI maintenance nightmare and we try to ease their pain by implementing Cognos BI and their reporting and analysis system. Cognos BI is better than MS BI from ease of implementation to production support and maintenance. The only advantage of MS BI is I think it's little cheaper to begin with but at the end your maintenance overhead and time to implement a change is longer and larger. Tableau: has a better/fancy visualization but it lacks a lot of enterprise level capabilities which Cognos BI comes with and supports extremely well.
    IBM Cognos BI is an enterprise level BI/reporting tool. it lacks the fancy visualizations which other tools are better at but at the same time those tools are not well suited for anenterprise reporting application. If any organization has a large volume of data analysis/reports then you have to consider maintenance costs and overhead. With IBM Cognos BI maintenance is easy as compared to other tools on large set of reports.
    It's very easy to implement Cognos BI in an organization, easy to learn and maintain the system. Framework Manager packages provide central metadata management of underlying database or data warehouse to be used in reports. Unlike SSRS or other reporting tools where updating a single column in 1000 reports means 1000 manual changes, in Cognos you just update the framework model and it's done. Cognos Workspace is amazing at giving consumer level users the power to manage the presentation of a dashboard from colors to layout format to what data they want to see. They have the power and capability to customize any dashboard to their needs. Ad hoc Analysis capability of Cognos for enterprise level application is very easy to use, user friendly, and easy to maintain. Power users can get help from professional developers where needed and still can go back to using the ad hoc studio without any issues. This means the ad hoc analysis tools give you the power of professional reporting/analysis tools when needed and still be simple in interface and easy to use.
    Charting and visualization in Cognos 10 version was not best of the best available. But with the new release of Cognos Analytics (Cognos 11) IBM have improved it quite a bit. Map Analysis/Reporting and geospatial capabilities needs to be improved.

Negative Comments
  • Verified User
    Review
    3.5

    We considered several major commercial visualization and dashboarding tools and decided to adopt Tableau and Cognos. We're a healthcare delivery organization and security and privacy of patient data are a critical feature. For that reason, we preferred a well recognized and already proven products rather than a non-guaranteed brand/new product. Congos is not the richest functioned tool but provided stable performance with great business support.
    We adopted Tableau and Cognos for different purposes to report management for clinicians and researchers. Congos is good for a scheduled reporting distribution at an enterprise level. For example, we could create customized reports by care units, facilities, regions and distribute them for targeted user groups. But Cognos is not a good tool for dashboard development, which provides a centralized and summarized view for multiple users. And other competitors like Tableau started adopting distribution or subscription functions which will infringe the traditional strength of Cognos.
    It provides a graphic user interface for report authoring, which is easy to learn and straightforward to understand. It is easy to develop a report if authors have good understanding of data. The data pipelining framework is stable. It didn't crash by connection failure, etc. Cognos is designed for a report distribution to multiple analytics consumers. Report authors can set up distribution configurations with detailed conditions. Authoring environment is designed to well adopt complicated formats of data sources.
    Web-based authoring environment is slow, compared to Desktop based environment. It gets slower if the size of data gets bigger. Congas is best when we create reports using coded data based on relational databases. Since a lot of clinical data are unstructured formatted, it may be required of good data wrangling function to include them into the reports. Chart types and look and feel configuration flexibility are limited, especially compared to competitors such as Tableau. They are not terribly ugly, but not faulty looking with the default setting.

  • Jonathan KyrlachBusiness Intelligence Architect
    Review
    2.0

    I didn't select IBM Cognos, I only used it in situations where it had already been selected. Cognos was better for a long time than most of the traditional BI vendors. And their modeling is still second to none.
    When money is no object, vendor lock-in isn't a problem, and users don't care how good the reports look -- IBM Cognos is a good fit for that.
    The strength of Cognos has always been their data modeling layer. Both in Framework Manager and in Transformer, very sophisticated data models could be applied to any database-housed source data. Very easy to implement security on data access. The ability to control what queries/operations were handled by Cognos, versus those that would be passed off to the database. Having both the Framework models and the report studio specs be xml documents made third-party integration quite nice. Printing reports is very easy. Drilling up/down/through very easy to do.
    The data models aren't available to anything besides Cognos Reports. So if a custom application or an analysis tool from another vendor wants to access the data, they can't take advantage of any of the modeling work done in Framework Manager, they have to do it all over again. This is a travesty. The modeling should be presented as a federated database layer that any application can take advantage of. The data modeling environment doesn't lend itself to good development practices: You can't tell easily what the impact will be to making a change (Will this break report? cubes?), there's no built-in version control, only one person can work on a model at a single time, large files become unwieldy. The general level of graphics is behind other vendors. The maps in particular are terrible. The tool is expensive, and locks you in. Working with a performant, dimensional source like a cube requires learning and using archaic mdx, and is very difficult to do in Report Studio.

  • Verified User
    Review
    1.0

    I did not select IBM Cognos by choice. It was the report designer that was integrated into our Enterprise Asset Management system. In order to create custom reports for our users, this was they system we needed to use. If I were to have the option of using Crystal Reports instead, I would definitely choose CR.
    IBM Cognos is a decent system if it is integrated with one of your other systems already, but if this was not the case, I would lean more towards Crystal Reports, as it is more user-friendly. Trying to accomplish simple tasks in Cognos is very difficult and very time consuming and making updates is never simple.
    It integrates very well with our Enterprise Asset Management (EAM) System Making the reports accessible via the system itself is pretty seamless Ability to add numerous objects to a report gives you many options for developing your report and getting the most data out of your systems
    In my opinion, it is very difficult to use and it is more geared towards developers that are used to products like Visual Studio I do not like the use of the hierarchical layout under the Properties. It is not easy to determine where data objects will be placed and how they will interact with the system. For example, you can have numerous List Columns in the tree, yet it is hard to determine which is the correct on to place data objects. It may be that we are a hosted environment, but the system is not very flexible with what you can do with it from my standpoint

Capterra
4.1
Top Comments by Capterra
Comments
  • Catarina A.SAP Business Analyst
    Review
    5.0

    I use IBM Cognos daily, as this is the tool made available by SAP Concur to work with Business Intelligence reports. I use it to provide the necessary information to those who require it, and it works more or less like a database, where you can apply SQL language - but in a slightly different format.
    I think this tool is quite good, since it allows the user several functionalities: create and adapt BI reports, automate the export of a report in a set period and for the necessary containers (they do not need a license to receive), etc. . I love working with this tool from IBM. It allows some SQL language, and some configuration features that are very good too.
    One thing I can point out as a cons of this tool, is the fact that it does not always return the correct information (because the user, without knowing it, can mix incompatible information) - and only at a more advanced stage do we notice that the information is not correct - because we have no error information. When we actually have information about the errors, this is also not very detailed, that is, we are left without knowing what the error is anyway. It is difficult to make correct associations in this tool, because it is very restricted in relation to the use of the database and the compatibility of the data between them.

  • Verified Reviewer
    Review
    4.0

    uses multidimensional and relational data source transforming data into metadata, Cognos is a complete platform for data experts
    It is a very complete software already from the basic version (it already offers the map graph). it allows real-time monitoring useful also for predictive analysis. It allows you to work anywhere even offline, producing interactive reports being able to consult them even without connection. It's easy to use even without having followed a specific training program. Charts that can be customized at the the maximum level (so complete from this point of view).
    Not captivating and innovative graphics with the times (it seems like an office pack years 2000). when the graphics are very complex they are difficult to display on web pages, they do not always fit. there isn't a feature where you can search where a particular data field is located/stored. The scheduler it's not easy to use and automating the sending of static reports to users is not easy

  • Leon P.SENIOR BI ARCHITECT AND ADMINISTRATION LEAD
    Review
    4.0

    Cognos is one of 2 major Business Intelligence tools on the market. If it is implemented correctly, it could provide complete web-based business solution based on the data analysis. It is a platform which allowing to deliver mission critical analytics to the business including but not limited to Enterprise reporting, Planning & Forecast, OLAP cubes technology, etc.
    - The application designed to enable business users with limited technical knowledge to extract data, analyze it and make business decision based on the analysis; - It could be used within relational or multidimensional data sources; - It is included a mobile version allowing users to access a complete version of Cognos from mobile devices;
    - very sensitive in implementation; - requiring significant resources in order to maintain and support; - too expensive for mid-size companies;

  • George H.Technical Data Analyst
    Review
    4.0

    I mainly use it to get data from the customer information system. Cognos allows me access to customer information without getting access to the other system.
    We use Cognos to access our customer info. The IT team set ups the report and we are able to export it for viewing and analysis. If built correctly, the reports can be easily run by the users. The users do need to know how to enter the parameters and known the data structure to fully utilitzed Cognos. We run Cognos through the browser. No need to install software.
    Users need to understand the data structure in order to enter parameters. If the parameters are not entered correct, there will be no data, exports, or graphs. You also need to make sure the back-end servers are fast if you have a lot of data.

  • Henri A.Analytics Market Manager
    Review
    4.0

    We have been using Cognos BI for many years for data reporting and performance analysis. Our business analysts were constantly complaining about the long delays to get data extracts. Withe Cognos Analytics we were in a position to give the BA access to pertinent data extracts in record time and with minimum hands-on training. This empowered them and allowed them to spend more time on building predictions and preparing recommendations for corrective actions.
    The quick learning curve which turns every intuition into a positive experience
    The story telling capabilities are not seamless enough and consume too much efforts to be reach the desired effect.

  • Federico A.CFO
    Review
    5.0

    It was the greatest experience we have with a BI tool. We really loved it.
    When we analyzed the ratio price benefit, we preferred Cognos.
    This solution has everything for Data Analysis, since ETL to Visualization. Great tool for Business Analytics. Supports a wide variety of data sources, great reporting features and capabilities, you can publish to PDF, predictive analytics, and easy to create Dashboards with multiple templates.
    They need to work on their compatibility with web browsers, it did not work with Opera. The price is a little high per user. You cannot share a Dashboard unless the other party has a license.