Used by 84% Professionals
Invoca Reviews
Free | Paid4.5
/5
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- Windows
- Large Enterprises
- Small Businesses
Invoca is an AI-powered conversational intelligence tool that empowers users to drive more conversions and boost returns. It is particularly beneficial for contact centers as it enhances agent performance and increases conversion rates. Users can leverage Invoca's multi-location reporting functionality to gain visibility and control over customer experiences across different locations, turning more callers into customers. The immediate data activation feature allows for quick data utilization. Additionally, Invoca provides valuable call fraud and robodialer protection. Overall, Invoca offers powerful tools and features that optimize user experiences and drive business growth.
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Invoca4.5(958 Ratings)
Invoca4.5(958 Ratings)
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4.5
5.0They are interested in product feedback and actually use it to make improvements to the product. Review collected by and hosted on G2.com.
4.5My account manager is fantastic, and the customer service really makes integrating the products into our business processes seamless. This was really a very high selling point for me when searching for a solution and helped guide our final decision versus other competitors. Review collected by and hosted on G2.com.
5.0Invoca has been a game-changer for our campaigns. Their call tracking is top-notch, and the support they offered during GA4 setup and conversion tracking was exceptional. The AI signals are a gem, giving us insights that truly shape our strategies. Seamless integration and customizable reporting add more value. If you want unmatched call tracking backed by stellar support, Invoca is the way to go. Review collected by and hosted on G2.com.
0.0The service is overpriced and it takes 2.5 months to even get out of a "month to month" contract. Their competitors are 75-90% cheaper and offer more reporting, data, functionality. There are better models with better customer support out there. Review collected by and hosted on G2.com.
0.0Reliability is a serious issue with me, sometimes I have a clear amazing connection and sometimes not so much. Review collected by and hosted on G2.com.
0.0They charge you to Port out numbers! If you cancel they bill you for 2 more months which is absurd. Their pricing keeps going up and up and then they corner you with their terms conditions. Review collected by and hosted on G2.com.
4.8
5.0It is truly simple to explore through the menus & filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software.
5.0Easy to use system that allows quick analysis of large and small sets of data. Insights from the data and signals have resulted in improvements across all call tracking KPIs.
5.0It is easy to use Provides insights to calls, not just call routings Platform insight dashboard Easy to scale solutions & changes Customer service Integration capabilities Constantly innovating
4.6
10.0We use Invoca across the whole organization. We use it to track and record calls. Helps us track calls from Google Ads and Bing ads down to the keyword level.
Easy to track calls Records all calls Helps us manage our marketing campaigns better Helps us track cost/revenue per call
10.0It is being used to generate straight calls and warm transfers. All of our internal teams use the software to generate and place phone numbers on our content.
9.0The organization uses Invoca. My team uses explicitly it to build out pay-per-call campaigns for our affiliate partners. It helps keep these campaigns organized, easily accessed, and it is easy for the partner to see the campaign data on their end. We can quickly update payouts or commissionable actions. It has streamlined our pay-per-call campaign management.
Reporting - The reporting in Invoca is visually pleasing and easy to understand. Campaign Creation - Campaigns are easy to build out in their platform. Commission Visibility - It's easy to see each partner's commission earnings.
4.8
5.0A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool.
4.0Been at RingPArtner for 5 years and we have always used invoca for tracking network calls. Support team and overall performance are consistent and awesome. There is a reason why we stay
5.0With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device.
5.0Great customer support, and cannot say enough about the positive impact this solution has had on our digital campaigns
4.0No Comments
5.0No Comments
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