- Client Portal : Helps you to connect with and interact directly with your customers.
- Customer Experience Management : Lets you track the progress of your interactions and collect feedback.
- Feedback Management : Lets you respond in a timely manner to positive or negative incidents.
- Reporting Function : Makes it easy to identify problem areas and make necessary changes.
- Template Management : Create customized user-profiles/guides for new customers for an efficient onboarding process.
- Role-Based Permissions : Assign specific users or groups rights and access to different parts of the system.
- Corey F.Mid-Market(51-1000 emp.)
Rocketlane makes it easy to build out templatized implementation processes to be utilized across all customer implementations. The interface and user experience provide for an easy-to-use space to collaborate with customers and internal teams and guide a productive and enjoyable onboarding process. The support team is eager to help and very accessible. I'm so happy to use Rocketlane to support our customer engagements. Review collected by and hosted on G2.com.
- Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)
Nothing that comes to my mind immediately Review collected by and hosted on G2.com.