Ytel Alternatives & ReviewsUsed by 80% Professionals

Ytel Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Ytel is a reliable cloud-based communication platform offering a suite of tools including trusted calling, webphone functionality, and sales dialer capabilities. It enables businesses to streamline their calling operations, engage with customers through web-based calls, and enhance sales productivity with efficient dialing features. With its secure and scalable architecture, Ytel empowers organizations to effectively manage their communication needs and optimize customer interactions.

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About Ytel

Ytel Features

  • Ytel FeaturesCall Recording : Allows businesses to record and monitor both inbound and outbound call activity for future evaluation.
  • Ytel FeaturesRemote Agents : With this feature businesses can ensure seamless communication and collaboration from any location.
  • Ytel FeaturesVoicemail : Effortless voicemail access with transcribing, downloading, or emailing options for improved customer follow-up.
  • Ytel FeaturesClick 2 Call : Facilitates quick outbound calls logged in CRM for streamlined call initiation and tracking.
  • Ytel FeaturesList Calling : Allows users to push or upload contacts to the webphone for live list Click-2-Call.
  • Ytel FeaturesStatus and Presence : Keeps users updated on co-workers' availability, ensuring smooth communication and avoiding disruptions in meetings or transfers.

Ytel Ratings and ReviewsYtel Ratings and Reviews

Alternatives.Co has rated
Ytel as 4.1



  • G2
  • Capterra
Top Reviews
  • Derrel R.Mid-Market(51-1000 emp.)



    I love the new updates that Ytel implemented on 1/9/23! I love the features that Ytel provides for agents who are taking calls. It helps agents be much better at their jobs with the ability to track their call history, time their calls, analyze data on their own, etc... This makes them feel much more than just a "call center agent', and makes them feel more involved. Especially the feature that allows them to see other agent's activity on the dialer. Review collected by and hosted on

  • Verified User in InsuranceEnterprise(> 1000 emp.)



    Text and email are not available as of yet. That would make this a multi purpose tool for any call center floor. Review collected by and hosted on