Meta4 PeopleNet

Paychex Flex

Odoo

UKG Dimensions

HROne

Personio human resource (HR) software is a specialized tool that can be used by businesses of all sizes to manage their personnel efficiently and effectively.


Personio is a holistic human resource (HR) software that was designed from the ground up to support companies of all sizes and stages. It offers support from 10 to 2000 employees that include top-notch solutions like recruiting, payroll, and more. It streamlines processes and makes it easier for managers to manage their HR teams effectively. Personio offers a user-friendly platform that provides real-time insights into employee performance, including salary trends, absenteeism, and mandatory sick leave usage.

The company has rolled out a new category, called People Workflow Automation that ensures cross-departmental processes that are automated and offer seamless integrations. Additionally, it offers advanced search capabilities that allow you to quickly find relevant information about your employees. In addition to this, Personio allows you to manage your applicant tracking system (ATS) in a centralized location. This makes it easy to keep track of applications and interview sessions. As of the latest figures, Personio has 5,000 plus customers in more than 100 countries. It is also considered to be the most valuable HR tech company in Europe. Personio helps organizations identify potential threats to their HR status quo and ensures compliance with both local and global regulations. By automating worker onboarding procedures, improving communication channels between management and employees, as well as tracking training needs across the organization, Personio helps businesses achieve successful workforce transformations.

Benefits of Personio:

<ul>
	<li>Offers integrations with DATEV&rsquo;s payroll software for data security and greater efficiency.</li>
	<li>Offers collaboration on people-related tasks using employee self-service support.</li>
	<li>Allows users to post job advertisements to over 500 job portals in a single click.</li>
	<li>Allows storing of vital data in compliance with legal requirements.</li>
	<li>Create employment certificates and calculate vacation entitlements using workflow automation and templates.</li>
	<li>Comes with task management and reminder features to help teams stay ahead of their tasks to avoid bottlenecks.</li>
	<li>Provides a comprehensive and dependable picture of your company&#39;s key employee data through actionable insights.</li>
</ul>

 

 

With Personio, you can create custom reports that can be exported to various formats, view onboarding tasks, and also get provide access to employees and managers to access key information, independently. Other than that, you can integrate Personio with a wide range of platforms like Slack, Google Workspace, Linkedin Jobs, Google Calendar, and more with ease.

Allows managers to search for new employees based on skills and qualifications required by the company.


Recruitment

Monitor applicants' progress by tracking interviews, reference checks, and surveys.


Applicant Tracking

Provides information about employee rights and responsibilities while they are working at the company.


Onboarding

Allows managers to identify talent shortages or strengths within their workforce.


Talent Management

Track all the benefits being offered to employees and ensure receival of coverage. 


Benefits Management

Helps employers manage leave requests and track employee absences, etc. 


Time Off Management

platforms

Linux

monetization

Paid

Windows

Personio

Core Functions:
<ul>
	<li>Digital personnel file</li>
	<li>Absence management</li>
	<li>Attendance tracking</li>
	<li>Employee calendar</li>
	<li>Wages &amp; salaries</li>
	<li>Custom reports</li>
</ul>

Essential 

All Functions of Essential and:

<ul>
	<li>Advanced extended reports</li>
	<li>Advanced document management</li>
	<li>Onboarding &amp; offboarding</li>
	<li>Google Single Sign-on</li>
	<li>Free Telephone Support</li>
	<li>Personio Marketplace</li>
	<li>Optional: Customer Success Manager</li>
</ul>

Professional 

All Functions of Professional and:

<ul>
	<li>Login via oAuth</li>
	<li>Integration to Okta and Azure AD</li>
	<li>Access to the personal data API</li>
	<li>Unlimited document storage</li>
	<li>Management of sub-companies</li>
</ul>

Enterprise

Toast HR is a powerful payroll and team management solution that helps businesses manage employee data, rewards programs, and payroll processing efficiently.

Toast HR is a popular HR, Payroll &amp; Team Management solution that helps restaurants manage employee lifecycle, calculate payroll, conduct onboarding, track applicants, and more on a single platform. This apart, the company also offers a Toast restaurant point of sale (POS) system that helps businesses grow and increase their customer base. In regards to HR management, this solution offers several advantages over traditional hiring methods including the ability to quickly assess applicant skills and match them with the right job role. Additionally, Toast HR provides real-time updates on employee productivity and staffing levels which minimizes errors and enhances transparency throughout the entire process.

Toast allows supervisors or managers to store important information about employees in a database and records check-in and check-out details of staff members automatically in a timesheet. Apart, businesses can view the credit card and cash tips of employees and calculate their payments accordingly. In compliance with minimum wage rules and state/federal labor and tax regulations, it enables employers to streamline payroll processes. All these Payroll processes can be automated so that you don&#39;t have to worry about errors or delays. In addition to all of this automation functionality, Toast also offers Reporting capabilities that allow you to track key performance indicators (KPIs) for each section of your business. With Toast, you can maximize profits and decrease administrative costs while maintaining high levels of satisfaction among your employees.

Benefits of Toast:

<ul>
	<li>Keeps track of your employee&#39;s hours and earnings and ensures accurate payroll processing.</li>
	<li>Can help reduce staff turnover by providing a clear overview of salaries, bonuses, vacation days, etc.</li>
	<li>Having accurate employee records will help to reduce turnover rates and ensure that you&#39;re able to maintain a stable workforce.</li>
	<li>By automating your payroll processing, you&#39;ll be able to save on administrative costs while also increasing profit margins.</li>
	<li>Ensuring accurate employee tracking will result in better customer service experiences as employees are more likely to know what is expected of them and adhere to the guidelines set by their employers.</li>
	<li>If there are any discrepancies with your employee&#39;s wages or hours, Toast can usually resolve these issues quickly and efficiently for you &ndash; saving time.</li>
</ul>

 

Toast, a cloud-based HR solution is best for small to medium restaurants to manage their payroll and attendance better. This apart, you can access the Toast HR Toolkit helps with restaurant-specialized HR Content that includes new regulation content, employee handbook templates, FAQs, alerts, and more.

Helps you to keep track of your employee's productivity and attendance data.


Labor-Management

Generate payrolls quickly and easily using predefined templates or custom calculations.


Payroll Generation

Allows employees to track their hours accurately for improved efficiency.


Time Tracking

Makes it easy to monitor employee productivity and progress.

Robust Reporting

Lets you track and manage employee benefits, including health insurance, retirement plans, etc. 


Keep track of all the employees with easy-to-access info like name, email address, job title, etc.


Employee Database

Toast

Paychex Flex is an all-in-one HR and Payroll solution that streamlines the process of paying employees, tracking employee hours, and managing taxes.

Paychex Flex is an all-in-one Payroll and HR solution that streamlines the payroll process for your business. With this software, you can manage employee attendance, timekeeping, leave tracking, and more. It also offers built-in HR features like onboarding processes, social media integration, and compensation analyses. Plus, it&#39;s easy to use with a user-friendly interface that makes managing your workers simple and straightforward. You can also create reports to monitor employee performance and track changes over time.

With Paychex Flex, you can easily create payroll accounts and process timetables in addition to tracking employee hours and attendance. You even have the ability to calculate tax withholdings and generate payslips automatically. And if that&#39;s not enough, you can also use this tool to find qualified candidates for your open positions or conduct performance reviews. The latest version of this software has been designed specifically for small businesses and is packed full of features that make it easier than ever to navigate the complexities associated with HR management. In addition, Paychex Flex supports remote hiring which makes it possible for employers to find qualified talent from anywhere in the world. And if you&#39;ve ever had trouble getting your staff on board with company policies or procedures, then this software can provide solutions to those challenges as well.

Benefits of Paychex Flex:

<ul>
	<li>Quick and accurate processing, including direct deposit.</li>
	<li>Automated leave management for your company.</li>
	<li>Timely automatic payments to employees and vendors.</li>
	<li>You can receive alerts and updates on your payroll status.</li>
	<li>You can track employee performance and assignments.</li>
	<li>Automatic matching of employee deductions from paychecks.</li>
	<li>You can automate your payroll processes to save even more time.</li>
	<li>Multiple payment options, such as direct debit or external bank transfer.</li>
	<li>You can access and manage your payroll data from anywhere in the world.</li>
	<li>And last but not the least, you get 24/7 customer support to help you out in any way possible!</li>
</ul>

 

 

Paychex Flex is considered to be one of the best software for its efficient features. Employees can punch in and punch out to record their attendance time, view benefits information, check retirement balances, health insurance details, and more. It offers over 160 standard reports and dashboards that are fully configurable and customizable, helping make better and more informed decisions.

Administer and collect employee feedback on performance assessments, job reviews, or other surveys. 

Assessment Management

Manage your company's health insurance, retirement plans, and other benefit programs. 


View employees' profiles, salaries, hours worked, paid days off, medical information, and more. 


Employee Tracking & Managing

Manage vacation time accurately with our flexible leave options as well as sick leave bank accounting. 


Time Off Systems

Employees can save for retirement and have less taxable income as a result.


401(k) & Retirement

Recruit and retain employees by offering health, dental, vision, and more.


Health Benefits

Meta4 PeopleNet is a comprehensive human resources management solution that helps businesses manage their employee data and records.

Meta4 PeopleNet HR Software is a comprehensive, cloud-based human resources software that enables organizations to track and manage employee nominations, evaluations, performance reviews, training modules, leave requests, and more. It also allows for the tracking of attendance and feedback from supervisors. Additionally, it provides employees with an online interface that allows them to submit complaints or suggestions relating to their working environment.

Meta4 PeopleNet HR Software has several other features that are useful for businesses including employee scheduling capabilities and global payroll processing. This platform can help you reduce ineptitude and workload at your organization by automating various human resource processes. In addition, it provides valuable insights into how your employees are performing so that you can make better decisions based on data rather than assumptions or intuitions. The software can help businesses to identify potential legal risks associated with their HR practices. It is designed for both small and large companies and can be used in conjunction with other online tools. This apart, the platform offers an HR ticketing solution that helps increase productivity by offering an integrated tracking and monitoring service. Users can manage data in a secure workflow-based or also assign supportive representatives to resolve tickets immediately. This comprehensive HR software can help your organization save time and money by taking care of all of the related tasks associated with employee onboarding &amp; administration; Human Resources Management; Payroll Processing; Labour Disputes Resolution; Employee Records Management; Marketing Data Capture and much more!

Benefits of Meta4 PeopleNet:

<ul>
	<li>Allows you to create jobs, positions, and much more automatically.</li>
	<li>It offers a host of reports that help you make informed decisions.</li>
	<li>Improved employee productivity, satisfaction, and accuracy of employee records.</li>
	<li>It provides a secure and easy way to communicate with your employees.</li>
	<li>You can change the geographical and functional structure of the organization swiftly.</li>
	<li>With Meta4 PeopleNet, you can manage budget allocations, evolutions, comparisons, etc with ease.</li>
</ul>

Meta4PeopleNet allows managers to allocate holidays, and follow up on different performance appraisals, career plans, and more. You can also access employee information, and their contract tenure, and also manage multiple collectives or groups in a single place.

Adapts to local available legislations as per global information. 

Individuals Global Management

Allows managers to manage the internal mobility of employees, position change, role, etc. 

Internal Mobility

View current and past compensation information, HR status updates, company notifications, etc. 

Employee Portal

View employee performance data in real-time, assign tasks, review completed jobs, etc. 

Manager Portal

Manage the organization's structure, policies, and procedures or track employee performance metrics.


Organizational Management 

Identifies best performing employees and acknowledges them for key attributes. 


Personnel Administration

Ease is a perfect Benefits Administration and HR solution for businesses that need to manage employee benefits administratively and electronically.

Ease, formerly EaseCentral is a Benefits Administration and HR software that helps businesses streamline the benefits process, create accurate HR records, and manage employee benefits information on a single platform. The platform is widely used by insurance brokers to serve their SMB clients by offering simple technology. Currently, over 70,000 SMBs use Ease to manage their HR and Benefits requirements. It can also be used for tracking attendance, issuing time off requests, and more. By automating these processes, businesses can save time and money while maintaining a high level of compliance with regulations.

The software is easy to use and provides comprehensive reports that allow managers to make informed decisions about personnel policies. In addition to benefits administration, the software can be used for human resources management purposes such as recruiting new employees or increasing retention rates among current staff members. It offers a wide range of features that make it easy to create, update, and publish employee profiles, administer payroll, track employee absences and hours worked, issue compensation awards, send out benefit letters or emails, and keep track of company holidays, and special events, and more. It offers features that make it easier for managers to understand their staff dynamics and provide feedback or coaching when necessary. By taking advantage of this technology, you can reduce the time spent on administrative tasks by up to 80%, which will enable you to focus on other important aspects of your business operations.

Benefits of Ease:

<ul>
	<li>Facilitates compliance with government regulations.</li>
	<li>Reduces time wasted on paperwork by automating many common tasks.</li>
	<li>Boosts morale by giving employees easy access to their own records and file uploads.</li>
	<li>Helps in automating HR processes and reducing the time that is spent on administrative tasks.</li>
	<li>Enhances safety in the workplace by helping managers monitor breaks, absences, and hours worked properly.</li>
	<li>Simplifies the process of tracking employee wellness, absenteeism, and other performance data for payroll purposes.</li>
	<li>Employees may sign papers after they have enrolled and provided demographic information with the e-Signature capture functionality.</li>
	<li>Improves communication between employers and employees by allowing for anonymous or secure messaging capabilities.</li>
</ul>

Ease supports health insurance brokers in completing custom reports to reconcile billing and payroll deduction records, as well as speeding up the underwriting methods. It allows users to share the platform with available and future clients in regard to campaigns, education, and other materials. The basic pricing starts at $379/month (billed annually).

Offers features such as benefit calculation, retroactive changes, eligibility assessment, etc.

Helps you to administer your employee's payrolls accurately and securely online.

Employee Management

Offers walkthrough videos, print, and digital brochures, and dynamic PowerPoint presentations. 


Marketing Collateral 

Offers features for General Agents, TPAs, Clients, etc to help digitize and grow business. 


Partner Support

Allows you to set custom time-off policies that allow employees to request time off, etc. 


EaseHR

Offers two-factor authentication, SOC2 Type 2 compliance, vulnerability and penetrating testing, etc. 


Security 

Ease

Pro Features:

<ul>
	<li>Online enrollment</li>
	<li>Excel census download</li>
	<li>Rate quoting</li>
	<li>Onboarding</li>
	<li>Marketing tools</li>
	<li>Clone companies</li>
	<li>EaseConnect</li>
	<li>EaseConnect+</li>
	<li>Renewal assist</li>
</ul>

3 agency users and 
up to 1,000 employees



Everything Pro has plus:

<ul>
	<li>Plan libraries</li>
	<li>Compensation statements</li>
	<li>Client management reports</li>
	<li>EOI management</li>
	<li>3rd-party EDI apps</li>
	<li>EaseConnect 834&nbsp;&nbsp;&nbsp;</li>
</ul>

Agency

6 agency users and 
up to 5,000 employees



Everything Agency has plus:

<ul>
	<li>Custom reports</li>
	<li>Single sign-on</li>
	<li>Carrier-specific census</li>
	<li>Point-in-time reporting</li>
</ul>

Custom Pricing, 10 agency users, and 
unlimited employees



APS Payroll, also known as Automatic Payroll Systems is a powerful payroll and human resources software that can help you manage your employee costs, HR tasks, and records easily. It offers a variety of features that include time tracking, pay stub generation, automated billing, job security alerts, and more. With APS Payroll software, you can optimize your workforce to improve productivity while reducing costs. You will also be able to track performance data so that you can make timely decisions based on the results of your employees. APS Payroll software is affordable and easy to use with an intuitive user interface that makes navigating through its various functions straightforward.

APS Payroll is widely used in industries such as accounting, chemicals, education, communications and media, engineering, financial services, government, healthcare, legal, construction, restaurants, real estate, and others. Users can connect their existing account, POS, and 401(k) system with APS Payroll as a cost-saving solution and also integrate the platform with a wide range of third-party applications, with ease. It also offers features such as timekeeping tasks and global deployment options. APS Payroll has a wide variety of user profiles that can be tailored to meet the specific needs of your business. When it comes to human resources management, APS Payroll offers comprehensive solutions that include hiring, onboarding, compensation planning &amp; administration, leave management, and reporting. With its powerful workflow automation capabilities and reports, it makes managing your HR processes easy and efficient. Moreover, you can export your data in various formats for further asset analysis or compliance purposes.

Benefits of APS Payroll:​​​​​​​

<ul>
	<li>Automated overtime pay implementation and errorless records of all payments.</li>
	<li>Allows you to track salaries accurately with accurate deductions.</li>
	<li>Immediate feedback on employee performance through automated dashboards.</li>
	<li>Multiple modules allow you to manage different aspects of your organization efficiently and effectively.</li>
	<li>You can also automate various HR processes to make work easier for you and your team.</li>
	<li>You can also schedule pay, make changes in employees&#39; wages and benefits, communicate with employees securely, etc.</li>
	<li>With its automated workflow features and robust reporting capabilities, it makes compliance with government regulations easy.</li>
</ul>

 

 

APS Payroll offers a complete suite of solutions for small businesses, Payroll + Attendance for mid-size companies, and Payroll + Attendance + HR for large companies. You can request custom pricing by contacting APS Payroll Sales/Support team.

Keep track of employee performance data, including wages, hours worked, etc.


Offer incentives and rewards based on employee goals and targets.


Performance Management

Track the progress of job applications, review resumes, and make selections.


Recruitment Management

Keep track of employee hours worked and accrued leave entitlements.


Time Off Requests

Simplifies the process of managing paychecks and employee records.


Workflow Management

Allows you to automate withholding, payments, and tax filing processes.


Payroll Management

APS Payroll

I started up a PEO/ASO/HRO company in Hawaii in 2009 and grew it to the 2nd largest in the HR/Payroll firm in the state. I sold this company to the largest competitor in 2016 when we were running $200 million of payroll and managed over 10,000 employees in multiple states. I can honestly say that I wish I discovered APS Payroll Software when I started my HR company, as this software truly blows away our PEO/HR/Payroll system we used.

When I sold my HR/Payroll company, I was looking at finding a new payroll software that could also handle all of our HR administration. I attended a Sage Intacct (accounting software) conference and met APS in the Exhibit Hall with numerous vendors. The final selling point is APS directly integrates into Sage Intacct. Finally, we have one login in which we can access all of our internal companies and external clients we process payroll for. There are so many bell and whistles available and it is very easy to learn and use. I highly recommend APS to everyone looking for an affordable payroll software, with an even more impressive and responsive team.
 APS is very thorough with all of its various solutions: payroll, human resources, benefits administration, document storage, Time & Attendance, PTO, APS Hire (recruiting/job boards), Applicant Tracking, Online On-Boarding, Asset Management, etc, etc. I cannot think of anything that I do not like about APS. Their technical team is very flexible with custom solutions, APS Customer Service team is responsive (even with our 5-6 hour time difference between Louisiana and Hawaii). We have a dedicated "Partner Support" team member over at APS, as well as a "Training Support Partner".

I've been working with APS for almost two years and being my very first experience with a payroll software I found it very easy to learn. The way this software is built and organized makes it very easy to use it. This is particularly true when you are in need to create a report. In this case you can choose one of the several ready-to-use reports from the "Report Manager" option, or you can build your own customized report that best meets your needs. Additionally, to save time and efforts the report you created can be shared among several users in different departments.
Another thing I liked about APS is the excellent customer service I received in all of the inquires and issues I encountered during my job. What I liked least about this software is the fact that when you enter or modify any type of information there is no "safety net", meaning the system does not ask you to confirm your changes before leaving the tab you are in. By adding this extra step you will be "forced" to double check your entries and this can be very helpful in avoiding mistakes especially on sensitive information like bank account numbers, pay rates, or addresses. 
Another feature that could be implemented is to allow users to download raw data or .csv file directly from the "Analytics" tiles. Right now you can only display, look, and print the information but you cannot download the data in on Excel format. From an Human Resources standpoint it would very helpful to be able to download data such as Employee Turnover, New Hires by department, and Employee Count by month.

Quickbooks was unable to handle our payroll taxes and also the payroll reporting options were horrible. 

Being able to combine payroll AND HR online is amazing. I love the reporting options I have and that I can still run payroll in house but have APS handle the taxes so they are done correctly. Quickbooks was unable to handle our payroll taxes and also the payroll reporting options were horrible. I love the reporting options! There are so many great reporting options as well as the option to put together your own! I also like that you don't have to sign up for each module if you don't need it. If you are using the payroll module but don't want/need the HR or attendance module than you don't have to sign up for those. I also like that you have your own (small) dedicated support team instead of just calling in or doing an online chat with a random person. We have only been using APS for a short time but so far I love it much more than our previous providers which included Quickbooks and Sage. You do several training calls and those can be a bit hard to schedule depending on scheduling conflicts on both sides but that would be expected anywhere..... There really isn't anything I can say I don't really like so far? Maybe the price? It is a tiny bit pricey... Especially for smaller companies....

The only other thing I would like to see would be a quicker processing time for direct deposit. Our previous payroll company was able to process same day which comes in very handy for us (especially during holidays) since we run payroll the following day after the end of our pay period.

We wanted greater product functionality without adding significant cost, and had a desire to be a more valued customer.

I am beyond satisfied with our move to APS. The overall payroll processing system is easier to use than our previous system and has significantly more functionality by enabling employees to enter their hours directly via website or app and then enabling managers to approve automatically. The transition took about two months and throughout the experience, APS made it their priority to communicate clearly and effectively with me. Customer service is clearly a top value, and I am pleased with my assigned team's quick and consistent availability either via email or phone. Our service, functionality, efficiency, comprehension, and overall satisfaction have increased dramatically with APS, while our monthly payments have decreased. That makes us one very happy customer! We wanted greater product functionality without adding significant cost, and had a desire to be a more valued customer. I appreciate the ease of use and logical flow of the payroll process. The system is intuitive and not at all intimidating to administrators, managers, or employees using eSelfService. We have had some trouble with the eSign feature, where hourly employees are required to verify their payroll hour submissions and everyone must verify leave times. This does not always work consistently for us. Thankfully, as the administrator, I am able to override an unsigned time card.

We cut our costs in half and doubled our functionality. The implementation team spent more time on training than all of our previous payroll vendors combined. Answers to questions are a click away from within the system or a quick phone call to a dedicated team member. I highly recommend this product to companies of all sizes or to companies with multiple divisions to manage. What's not to like? From implementation to use, the team at APS managed our conversion smoothly. Their dedicated tax team is always one step ahead of me and does regular audits to make sure we are compliant in all areas. I work with a specific payroll team so I know when I call or send in a support request through the online system, I will always be talking to the same people who know my account. Everything is contained within one module so you don't have to wonder if the information you enter in one part of the program is going to sync properly with other areas. Real-time updates keep all my reporting accurate. We have had some occasional minor issues with our field techs being able to enter information to their timecards through the mobile app which is actually just a mobile friendly version of the online system. A true app is being released soon and I expect it will eliminate any small issues we've had in the past.

Even though there are some cons with APS, the customer service truly can't be beat! APS customer support is absolutely wonderful. We have a team of dedicated support staff who have been with us since before implementation and are always available to answer questions and provide site assistance. We are a growing company with multiple entities, so we are actively working with our APS team to improve functionality of the site to fit our needs best. The site is also very user friendly within companies. I have used other "bigger" payroll systems and this is a much more simplified site. Some of the features are not yet as developed as some of the other "big name" companies, but their dev team seems to be constantly working to make themselves better for their clients. At this time, APS (Payroll, eSelfServe and Hire sites) does not work well on handheld devices (even tablets), so you almost always have to have a computer available to do the work you need; i.e. if we are out of office and a team member needs something, we can't use our smart phones to find that answer, we have to wait to get back to our computers. The system seems to work better in browsers such as Google Chrome vs. Safari, and can be very slow at times.

There were any number of reasons, but the previous vendor was expensive, the software lagged behind many in its capabilities, and there were issues that simply were not being addressed that consumed far too much of my time as administrator to be considered effective or satisfactory.

As having transitioned to APS at the beginning of this year, we are still rolling out new functions within the APS product, but have had an AMAZING group of assigned (dedicated) representatives from the Project Manager and Sales Account Representative to our Help Desk team and the Benefits, HR, and APS Hire experts to help us through the transition, implementation, and 'de-bugging' journey! There were any number of reasons, but the previous vendor was expensive, the software lagged behind many in its capabilities, and there were issues that simply were not being addressed that consumed far too much of my time as administrator to be considered effective or satisfactory. Cost savings as compared to Kronos/Ultimate Software, ability to set up multiple EINs in payroll, and the development of the software from one inclusive database. I would love to see that some of the reporting could be customized more easily to include all individual EINs/payrolls in a single report and would also like the benefits and PTO plans to be transferrable between locations when employees move and the record requires transferring.

We are generally impressed but it's seems like a newer software that needs to do some updating and more frequent updating at that. February 2019 Benefit management and carrier connection. 
Ease of use for employees and administrators. 
Accuracy of timekeeping and payroll. 
Leave of Absence event tracking. Performance Reviews. The templates are just too difficult to load as we use forms specific to each position. Editing of individual questions is not possible so we are not using this feature. 
Customization is lacking in benefit set-up. We are not able to create custom messages during open enrollment, add specific attachments, or select PCP for our HMO plans which is pretty standard. 
Notifications for Non-Banking Days. They pop up every time you go back to the dashboard. There should be a button to click I don't want to see this message anymore. 
Customer Service is great and responsive but sometimes you get different answers from different reps.

Initially it was because of cost, but as I started to review different programs I realized I could get a lot more functionality out of something for about the same or a little less cost.  When I added in the time savings for me and our mangers, the savings were even more.

I really enjoy having one program that does almost everything I need. Being a department of one for 3 small companies with about 120 total employees, I need something that helps to keep my organized and on task. APS helps me do that. Initially it was because of cost, but as I started to review different programs I realized I could get a lot more functionality out of something for about the same or a little less cost. When I added in the time savings for me and our mangers, the savings were even more. I liked that I had Payroll, benefits, reviews etc. all in one place and accessible to multiple people for ease of completion and reduced time and paperwork. I am in the state of WA and there are somethings that are fairly new that We are having to have work arounds because APS does not provide that service as of yet. Also the set up and style of performance management tools are a bit outdated. we have made a work around for that as well.

Having all employee information available quickly both to employee and manager. Everything is in once place. Payroll, reviews, goals, employee events, employee documentation. It's all in one place and available for the employee, manager, and HR to review when needed. Auditing vacation or personal time is not easy. The audit requires multiple reports and those reports do not download using same format for easy combining of info. For instance, one report may show employee name as Doe, Jane (####). The next report may show the employee name as Doe Jane. When using formulas in Excel, your common denominator is your name. But if the name does not report in the same format on both reports, you cannot combine. The reports I am speaking of are already setup reports. I did also setup my own reports, but they reported the same way. This is one example of several that the formatting doesn't report the same.

The customer service has really been over the top. Some of the best I've ever received. Thank you APS! APS Payroll provides an easy to navigate visual space coupled with step-by-step instruction and processing. The functions are intuitive and time saving, with simple graphic design and flow. Training and set up was a breeze, and the customer service support we've received has always been top notch. They seem to intuit our needs before we even realize they exist. Staff are always friendly, knowledgeable and available. The reporting function is well thought out and provides a multitude of options for every scenario. Payroll processing is easy and they handle all of the taxes and deductions for us! Record keeping within this module can be difficult to track, specifically when changes to employee wage, details, etc. are made. Other than that, I have found very few flaws to exist in this program!

A BREATHE OF FRESH AIR. Really good, honest people from sales through support. I had a few unique things I needed and they got me accurate answers and worked with me. The software is very proven and reliable which is their reputation and what got me interested in making the switch. The implementation was flawless. The sales team (unlike others we looked at) took extra effort to NOT over promise what they couldn't deliver. I felt like they were really there to help me. I never felt pressured for a decision. Onboarding was straight-forward and I self-guided myself through most of it. However, anytime I needed help personal customer service was right there to help. NOT COMMON WITH OTHER SOFTWARE IN THIS SPACE. APS focuses on clean functionality, which I appreciate. The UI is basic and could be improved, but it does everything I need which is what I really care about.

APS makes payroll / hr work easy. They handle everything from cutting the checks to payroll tax deposits to the quarterly payroll returns and w2s. I don't worry about completing timely reports or being late on a tax deposits because APS handles it all for me. The account managers are extremely polite and helpful and always resolve my issues quickly. I love having APS handle all my payroll needs because it takes the work out of payroll. I have had up to 3 businesses using their software at one time and it was one of the best decisions Ive ever made while owning small businesses. Plus, the production manager The support staff always goes the extra mile to help me!! There seems to be a "glitch" in the Creating Payroll section that doesn't save the entered hours under time entry the first time you enter it, causing me to have to enter the hours more than once.

Love having an assigned Customer Rep to work with. And our customer rep is supported with other customer reps if they aren't available when we call. It is straight forward payroll processing. It has been well thought out by the software designers who strive to understand the client's needs for special reporting. We are a Farm Equipment Dealership with multiple locations. From our first day with APS they have worked to learn our business needs. We have also provided "tips" on how to make the products more user friendly and they listen and implement. If they could streamline the HRIS module to interface with the Payroll module so employee information for some things such as deductions would not have to be entered twice that would save much time from the user standpoint.

The system was totally manual and basically only processed what was manually entered fro all of our other processes.  Nothing was electronic.  Everything was on paper.

Before APS our payroll process was a multiple day process. It was a compilation of paper a third party time clock system that was very limited and our vacation policy was maintained by a spreadsheet and emails. The system was totally manual and basically only processed what was manually entered fro all of our other processes. Nothing was electronic. Everything was on paper. This software completely transformed our Payroll and HR processes. Completely integrated all aspects together into one place. Have not really had any cons with the software if we run into something that we need it is either available or the customer support will give us ideas for a work around if not currently available.

We use to manage our payroll in house which took a significant amount of time, even with a small number of employees. Switching to APS helped save time and allowed for a easier and more efficient way of tracking payroll. There are tons of different reports you can run and everything is very user friendly. If there is ever a question on anything our customer service agent is quick to respond and help. It's been great having all our employee information in one place! A few instances of frustration where some of our benefits have not calculated correctly. I'm not sure if there was lack of communication upon setup or what happened. Anytime we have ran into this APS saw that a solution was made.

Bamboo lost important documentation and couldn't get it back.  I am however, finding out that this not unusual with HR software companies.

I love the customer service. They are extremely knowledgeable, friendly, quick to respond, and always trying to make the experience easier for you. Sometimes I think their hands are tied though. Bamboo lost important documentation and couldn't get it back. I am however, finding out that this not unusual with HR software companies. I am able to run payroll faster. Love APS Hire and the onboarding of new employees. I find that it is behind the norm for this type of service. Help center needs revamped for looking up (not the employees), and need to allow video uploads for new hires. Think outside the box on processing payroll, not everyone does it the same.

Quickbooks didn't have the HRIS options that we needed, such as electronic onboarding.

Onboarding, when we went remote during the pandemic we desperately needed to onboard remotely and this was the perfect solution. Quickbooks didn't have the HRIS options that we needed, such as electronic onboarding. This is a total HRIS solution that is inexpensive and easy to use. You can choose what services to add and use and they all work together. There are 3 different websites for different tasks, one for payroll, benefits, etc., another for recruiting and onboarding which imports into the payroll website, and a third for management and employee info. Wish it was all on one site and a separate website for employees, otherwise, no complaints.

APS makes it so easy for us to process payroll. We have employees with split departments and payroll codes and APS handles it all! APS is a terrific tool and the best part for us is the ease of operation. The menus and drop down boxes are logical and not complicated. Maneuvering through each screen, tab, and function is simple and intuitive. We just don't use enough of the system - there are so many additional capabilities and functions that we are not utilizing at the present time. For example, we do not use the timekeeping function. Right now our organization still utilizes a paper time card instead of the timekeeping module in APS!

APS is constantly making improvements within all areas. It's great to see the added functions and hear from our employees how easy it is to use this system. Customer service is exceptional! Our account manager responses to questions and issues very quickly and keeps you informed and updated to the status of the ticket. Everyone that you work with is very knowledge and willing to help in anyway they can. Only thing lacking would be allowing the system to capture potential applicants. Would love to use this system as an all inclusive HRIS system. I think that's a future possibility which would be great! Otherwise, no other complaints.

It has bee great compared to our old platform Paylocity Cost and old platform over complicated. Being a one person HR department, APS makes everything I need accessible. It is simple, intuitive, and easy to use. I particularly like the applicant tracking system, which also automates the onboarding process. APS Hire Sometimes the custom reporting has some glitches, but our dedicated client service team rectifies the issue pretty fast.

APS's customer service is exceptional. They are always quick to respond when I have something come up that I haven't seen before or something strange happens that I need help with. They have always been able to resolve the issue, and are very pleasant to deal with either by phone or electronically. The interface is intuitive and easy to use. It's too easy for employees to miss punches by logging in/out instead of clocking in/out

merger with 8 other firms and had to consolidate payroll systems

I switched from ADP and the transition was easy and the customer service can't be beaten! merger with 8 other firms and had to consolidate payroll systems Simple and well organized for use. Lots of features, but not complexity. Customer service is the BEST ... real people available to talk to you right away ... and they know their stuff! no issues that haven't been addressed to full satisfaction

The APS payroll system was very easy to transition from our previous program. It transitioned perfectly without any problems. It has given us a better way to track our employees and their information. Very easy to move from one area of the system into another without issue. The attendance module: tracking time off requests

New company took over Easy to use for payroll and benefits. Some of the reports are hard to create.


*Updated - APS did not uphold the terms of our agreement and we got out of the contract and moved to a different payroll system. They fired the only person who was helpful during the implementation, and things went downhill from there. We started shopping almost as soon as we started the implementation. Don't waste your time.

All in one system, our previous setup had three different systems managing performance reviews, recruiting, and payroll. We also didn't have centralized benefits administration, which we're hoping makes for an easier open enrollment this year. We also hope the reporting capabilities will reduce the need for manual tracking via Google sheets. The training was done well, just not as quickly as we had hoped. 
UI/UX is not very intuitive, some tabs seem redundant, I typically have to look several places for information before finding the correct spot. The same is true of eselfserve - for example, employees don't update their direct deposit info in the "Pay" tab, they update it in the "Info" tab. There are several missing features, like having employee managers as a built-in field (you can create a custom field to track this, but it adds unnecessary administrative burden). Implementation has also been much longer than we were promised (4-6 weeks, and it's taken 3 months and still isn't complete). 
Be very thorough with discovery before signing a sales order. Make sure it covers all your needs. 
Centralized, all in one HRIS. Reducing the use of multiple systems. Hopefully streamlined hiring to onboarding to starting. Checklists for onboarding that allow us to keep track of tasks and ensure everything is completed before an employee's first day and nothing is missed. Hopefully easier open enrollment, prior year's open enrollment was a lot of manual data entry by both the employee and the administrator, it added administrative burden, hopefully APS syncing with our providers streamlines the process and reduces errors. 
We appreciate you updating your review. We are sorry to hear that you are not satisfied with your APS experience. Our goal during the sales process is to ensure that our system is a good fit for potential clients. We are currently working on several product enhancements to improve the user experience for all of our clients, based on their feedback. 



Since you feel that your needs are not being met, we would like the opportunity to speak with you further about how we can make things better. We cannot reach out to you since you reviewed us anonymously, so I am providing the contact information for our Vice President of Client Success, April Remedies, so you can schedule a time to talk about what we can do to make your experience better: aremedies@apspayroll.com. We appreciate your constructive feedback about our system and will pass it along to our development team. Thank you for your time in updating your review, and we hope you have a great day!


APS offers a set up in processing payroll compared to other payroll solutions I've used before, such as Paychex. One feature we utilize every payroll is the easy upload of files into payroll. APS offers the ability to upload multiple files without over-riding data already entered. This has been extremely helpful for us due to half our employees using a separate time tracking system. We also upload additional files for commission and expense reimbursements. Overall, things run pretty smooth.  
APS isn't very moldable to our needs, and we find ourselves trying to change the way to do things to fit them. I feel this should be the other way around. We've encountered many payroll specific struggles that seem to be pretty basic things. One frustration we often have is not being able to view a gross to net check for an employee on the spot. We have to pre-submit the payroll batch and then view it as a whole to get that view. This takes up a lot of time and doesn't help with our payroll efficiency. Another area that has caused a big headache is that the time and attendance module. This module doesn't currently offer an auto clock-out feature. If an employee forgets to clock out the "flag" is only visible until the employee clocks back in for their next shift leaving a short window for the manager to catch it. Our payroll specialist has been forced to run an hours exception report to look for single shifts in excess of 12 hours before processing payroll to verify managers caught and corrected these mistakes. Having an auto clock-out feature seems like a pretty basic thing.   
We have grown significantly in the past year and are realizing our needs are no longer being met by using APS. Before our growth, APS offered a pretty good tool for payroll processing and maintaining basic employee information. For a small company APS could be a cost effective solution. I wouldn't suggest them for a company larger than 300 people or for those that have complicated payroll needs. APS, as its name illustrates, is an automated payroll system. It isn't a robust HR solution.  
Thank you so much for your honest and enlightening review, we really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact Josh Johnson, Client Services Manager, at jjohnson@apspayroll.com or 318-213-3266, he would be happy to talk further.



The simplicity of the website. How easy it is to navigate around and complete your payroll run. 
I do not like how hard it is to submit a bath for a multi-unit company. I have to call in my batch every pay period and cannot just click batch on the web page itself. 



I also do not like how there isn't a "save" button on the website to lock in everyone's hours, deductions, etc that we just plugged in. There are sometimes when I double check that everything is entered correctly and call in the batch, only to find out that one or two of my units did not receive any hours! And when I call to find out why, the people I talk to have no idea why the stores were left out. And to avoid this from happening in the future, I was told to take a screen shot of the batch page after each unit has entered their info and email the screen shots to someone at the company! That is outrageous! JUST CREATE SAVE BUTTON!



And then if I ever do not remember to call in my batch, let's say if it just slipped my mind or if I have other things going on demanding my attention that week, no one is there to catch my back and ask if we are submitting a batch that week. Each company should have an account rep that looks to see when they are scheduled to do payrolls that can call and remind you when your deadline is coming up. 
Make sure not to forget to submit your batch! They'll never call to remind you and you'll have to wait a couple of days to still do direct deposit either that or you'll have to hand write checks again.



Double and triple check that you have all your information entered before submitting your batch. The website does not always save what you enter! 
Using this payroll company, usually, simplifies our payroll. It allows us to have control over everyone's information, set their pay, deductions, etc ourselves. We can decide when to run a payroll and even run a random payroll for just a few employees if we forgot about them. It also allows us to easily plug in people's direct deposit info ourselves instead of sending that sensitive information off via email. Employees can also receive emails letting them know when they got paid and can even get online to find and view pay stubs. 


I like that APS and eselfserve are both simple and easy to navigate. I think that's important with an automatic system, especially when a customer is switching from a manual process. I think my favorite feature would be the option to pull reports through eselfserve. It's great that we can have all our supervisors using the reporting feature.  
Some of the reporting in APSonline ends up not being accurate. This is frustrating when you are processing payroll for 550+ students and then 50+ faculty/staff. We switched to APS in hopes that payroll and time and attendance would be a lot more efficient and easier, but so far it hasn't been that way. We did complicate things due to our Tuition Credit situation with our Work Program, but this was made aware way before we even decided to officially go with APS.  
Make sure you think of all the tiny details before the implementation process begins! It's easier to make changes before, than during the implementation process.  
We switched from paper time cards (out of date, I know!) to this new electronic automatic system. We've been solving a lot of problems we used to have with late or lost time cards. It's pushed our students to be more proactive with their time keeping and that's great. Just a few of the benefits include all employees having access to their own hours and pay stubs, easy time approval, and access to see who is working currently. APS has better helped us give the responsibility to the correct people instead of having one office in charge of everything.  
We appreciate you taking the time to review the APS system.  We see that you are experiencing issues with the performance and reliability of our system.  We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service.  



If you have any other comments or questions, please do not hesitate to call, message, or email your account manager.



Thank you for being an APS customer!


We really like the amount of reports that are available to run, and that they are extremely customizable. The staff is also extremely helpful, they know who we are when we call in for something ( even remember our site numbers) and are always able to immediately answer questions, or help guide us through the steps to complete something.  It is really great that their staff knows the ins and outs of their system so well. 
When going through the steps to batch out payroll, or create reports you just click on a different tab, instead of a 'continue' (or the likes) button. It is a bit strange and feels like you are a missing a step, its not really an inconvenience by any means, juts feels a bit weird and causes us to go back and check all the tabs a few times to make sure everything is entered. 
Besides the payroll features, we utilize the reports in APS, it helps us when responding to unemployment claims, tracking employees actual hours worked ( and using it to justify hiring new staff members when we are showing a lot of overtime), and gathering payroll cost information to send to corporate. We recently started using it to keep track of when to do employees reviews/pay raises and documents/write ups. It is much easier for us than trying to keep everything in paper files. 
We appreciate your positive review! We're glad to hear that you're enjoying our reporting solution and that our support staff is there for you. Thank you for being a valued customer and we hope you continue to have a great experience with APS.


Parts of the system are very easy to use.  Processing payroll is quite simple. 
Benefits does not allow for different waiting periods based on employee classification.
Data can be changed far too easily; there is no "save" button or confirmation after a change is made in many fields.
Scheduling is far too basic and does not allow labeling of different positions.
The ATS and onboarding do not work well, and they don't communicate with the HRIS effectively.
The integration with GP is awful, and the accounting process is limited.
Their default answer to any request is "No, that can't be done" or "We don't do that," even though throughout the sales process we were told they could and would make our requests priority since we were one of their biggest clients.
I could go on and on with more details about the problems, but suffice it to say that even though the price is good, you get what you pay for. 
Payroll is faster to process than it was with our prior system. 
Thank you for your honest review. We are sorry to hear that you're not satisfied with our software and service. Our customer success team would love the opportunity to discuss these concerns with you further. Since you reviewed us anonymously, I'll provide the contact information for our VP of Client Services:



April Remedies

aremedies@apspayroll.com



I will also pass your feedback along to April. Thank you for your time and for being a valued APS customer.


Some of its features are helpful, especially for really small companies. 
So far it is not a good solution for our mid-sized company. They overpromised throughout the sales process but have not delivered on much. Every time we ask for something that we were told during the sales process would be easy to do, the implementation team pushes back and says they don't do that. The functionality is not designed for multi-unit locations.  The onboarding process is clunky and has no supporting documentation. The implementation has been extremely painful and no one at APS seems to have any urgency to get things done.  The employee upload was incorrectly done multiple times and is still not right.  I could go on and on, but you get the point. 
Keep looking. Don't take "yes, we can do that" at face value. 
I don't know that we are solving any problems.  We seem to have jumped from the frying pan into the fire. The only plus is that the fire is cheaper. 
We would love to work together with you to help resolve these issues. Our Success Coordinator, Amanda, is happy to assist you in this matter. Please contact her by phone at 318-222-9774 / 318-213-3289 or by email at arichards@apspayroll.com.



Affordable, extensive reporting features and dashboards, scalable and buildable allowing multi-departmental setup functions for employees, geo-fencing capabilities. 
The user interface is outdated and the app features such as the allowance of timecard approvals are not an option in the app which is a must for supervisors on the go and/or remote employees, amazing sales associates however implementation process and the dedicated team fell short of expections. 
Reporting on demand with scalable and buildable reports
Ability to allocate employees between multiple jobs/departments allowing time entries with pay variance based on the position 
Thank you for taking the time to leave us a review. We are happy to hear that our solution has been so affordable and helpful across departments. We have passed along your feedback about the app features, and implementation to our success coordinator, Amanda. Please reach out to her at 318-213-3289 and she will be happy to walk you through some of our new updates and features. We also have new mobile app features and updates that will be going live any week now so stay tuned for those as well. Thank you for being a valued customer.


I think Customer service is amazing.  I like having a team to reach out to.  I know that there is always someone available to answer questions and concerns.  The team is very knowledgeable of the system and if they need they will research and not provide an incorrect answer.  The system is pretty user friendly and pretty easy to run and create reports. 
There are a few items that I have to manually calculate since APS does not have the ability to calculate it for me.  Group Term Life has to be added in manually.  I also have to manually track the HSA and FSA limits for those that contribute under the annual maximum.  We experience issues with transferring employees between companies.   
I'm not aware of any solutions APD is solving other than we are not forced to complete the full cycle payroll ourselves in house. 
We appreciate your positive review! We're glad to hear our top-rated support team is providing the timely and responsive attention you deserve. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!


APS Payroll helps us automatically track hours, vacation accruals, and pay details. Our employees now have a tool to view their online employee files and all things related to them as an employee. 
There are many quirks that we must work around and be aware of. This translates to alot of manual review for each payroll cycle. 
Have dedicated internal resources for managing this product. 
Our employees now have access to easily track their time worked and time off. We can easily track our overtime hours per month and year.  We can easily review our compliance each year. 
Kim,

Thank you so much for taking the time to leave us a review. We are happy to hear our platform has automated processes for both you and your employees; however, we are sorry to hear of the quirks you are dealing with. We have passed along your feedback to Amanda, who is a member of our success team. She will reach out to help you optimize your experience. We apologize you are having difficulties and look forward to you meeting with our success team! Thank you for being a valued APS client.


We are a relatively small organization but bring on about 500 seasonal staff members each year. APS Payroll makes it easy to pay our seasonal staff members. 

It is also cheaper to use than the previous platform we used to pay and onboard our seasonal staff. 
The APS platform is not the most userfriendly or intuitive. 
Integrate APS Payroll and APS HR into one platform! 
I wish APS Payroll and APS HR were integrated into one platform instead of two separate systems. 
We appreciate your honest review. We would love to put you in contact with our Success team: success@apspayroll.com to see if there are ways to optimize your use of the APS system. Our payroll and HR solutions are on a unified platform, so we would like to better understand your use case. Thank you for being a valued customer and we hope you continue to have a great experience with APS.


The customer service.  They are quick to respond and always have a great attitude. 
The system is way behind the eight ball in what it can offer and do.  Suggestions and request take forever to be reviewed and then you are usually told it is a no go. 
We have simplified the process to just payroll and APS Hire (we love that) so I can usually get payroll done in about 15 minutes. 
Thank you for your honest review. We are glad to hear that customer service has been responsive to your needs and that your payroll processing time is more efficient. We would like the opportunity to discuss ways that we can make your experience with the APS system better. If you could please reach out to April Remedies, Vice President of Client Services, she would be happy to start a discussion: aremedies@apspayroll.com. Thank you for being a valued APS customer.


Single point of contact, single sign on system, new features being added frequently, easy payroll process, employee outlook alerts, custom fields and employee e self-serve  just to name a few. 
On occasion upgrades and or glitches cause certain features not to work.  APS normally resolves pretty quick though.  Turn around time on setting up some custom features.     
Our company demoed multiple payroll companies over a 2 years in a row before making a switch.  The first year I picked APS but we didn't make a move.  The 2nd year after demoing multiple payroll companies again APS was still my choice and that's when we decided to make a move. 
This year we used the benefit administration feature.  It made open enrollment for 200 employees go a lot faster.  Savings we have experienced with switching from our old payroll company.   


I like all the list views and filtering functionality. This makes organizing easier to manage. 
The user interface. The fonts are incredibly small and the colors drab. The splash home page could be organized better with the most popular functionality aspects instead of needing to sift through each dropdown at the top of the page. 
I'm able to onboard many temp/seasonal employees all at once. 
We appreciate your honest review, and are happy to hear the list views and filters have streamlined organization for your business. We're sorry to hear about the functional issues. If you could please reach out to Amanda Richards in Customer Success: arichards@apspayroll.com, we'll make sure to get this resolved for you. We appreciate your time and thank you for being an APS customer.



Quick user interface, easy to navigate.  Clock-in function works well, the remote clock-in is a great feature. 
We had trouble getting some of the tax options automated for our employees.  When creating a new employee there are some boxes we have to uncheck each time. 
APS provides an easy to use system, they have good customer support with prompt answers. 
We have saved time processing payroll. 
We appreciate your positive review, Jason! We're glad to hear that you like our platform's interface and your dedicated support team. We'll make sure to pass along your constructive feedback on the tax options for employees. Thank you for being a valued customer and we hope you continue to have a great experience with APS.


The ease of obtaining information within the employee's file. 
Some areas of the benefits section.  It is not capable of computing our LTD, STD and Life plans automatically, therefore we have to manually figure and enter within the system. 
Know what your specific needs are and ask questions to be sure it meets your needs. 
With the APS system we are now conducting on-line health benefit enrollments. 
We appreciate your positive review Donna! We're glad to hear our system has simplified personnel tracking and benefits administration for your company. We'll make sure to pass along your constructive feedback. Thank you for being a valued customer and we hope you continue to have a great experience with APS!


I have used numerous different payroll platforms and found this one very easy to navigate and manage. 
My client managed their own payroll but I would need to find reports to verify info and sometimes found their placement of reports confusing. 
As a bookkeeper, it's great when my clients have a payroll system they are comfortable working with to support their payroll needs. 
We appreciate your positive review Melissa! We're glad to hear our platform has helped your clients' payroll processing needs. We'll make sure to pass along your constructive feedback regarding reporting. Thank you for being a valued customer and we hope you continue to have a great experience with APS!


customer service, typically respond quickly 
reports are not user friendly, often have to combine several to get what you need.  
payroll processing 
We appreciate you taking the time to review the APS system. We see that you are experiencing issues with the performance and reliability of our system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service.



If you have any other comments or questions, please do not hesitate to call, message, or email your account manager.



Thank you for being an APS customer!



Ease of submitting a payroll.  I like that their support are located in US. 
Difficulty creating and running custom reports.  Sometimes support does not appear to be subject manner experts as you would expect. 
They are more inexpensive than some of the larger payroll companies we have used.  We only use them for payroll currently.  Our benefit has been strictly a cost savings. 
We appreciate you taking the time to review the APS system. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service.


Automation of Payroll process and benefit solution 
No emails to managers to advise them of awaiting approvals 
Manual paper process and automated feeding of general ledger.  Online benefit enrollment 
We appreciate your positive review, Ardie! We're glad to hear that our platform has helped automate your payroll processing and online benefits enrollment. We'll make sure to pass along your constructive feedback regarding the approvals emails. Thank you for being a valued customer and we hope you continue to have a great experience with APS.


ease of setting up new employees in system 
not fully functional for our grant expenditures 
Payroll provider 
Thank you so much for your honest and enlightening review, we really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns with functionality. If you could please contact Josh Johnson, Client Services Manager, at jjohnson@apspayroll.com or 318-213-3266, he would be happy to talk further.


Employee portal option for our employees 
Difficult reporting functionality and over all navigation is difficult 
NA 
N/A 
Thank you so much for your honest review, we really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further.


Easy to find employee list.  Check register/prepay checks 
Searching for voided payments/specific check amount 
Not too many problems 
Thank you so much for your honest and enlightening review, we really appreciate your feedback. We would like you to know that we have passed your feedback on to our development team as it is our goal to provide excellent service.


Thank you so much for your honest and enlightening review, Steven. We really appreciate your feedback. We would love the opportunity to speak with you one on one and discuss your concerns. If you could please contact April Remedies, Success Manager, at aremedies@apspayroll.com or 318-213-3263, she would be happy to talk further.


Not Sure, just started using the product. 
Not Sure, just started using the product 
Our first need with APS Core HR Solution would be with help updating our employee handbook. 
Thank you for your feedback. We look forward to working with you in the years to come and hope to hear more about your experience with the product. 


We use APS Payroll and APS Hire. This is a powerful combination of tools. It is intuitive for most day-to-day tasks , has a massive collection of articles and videos in the Help library, AND an extremely responsive service team that can answer any question or situation we have thrown their way. I in no way have ever felt I was alone and unsupported. 
I must be very careful when choosing my words when asking for help! I have to be more specific. The program does not read my mind! The upside is that, in sifting thru the suggested Help articles, I also learned more about the program! 
Our GL is Great Plains. We have always had to make time-consuming accommodations to get payroll information into Great Plains. With the reporting in APS, we can create Excel files that can be copied and pasted into GP without error! We are saving time with how APS is organized. Previously we have had to enter payroll details Employee by Employee. Each pay period, we were re-entering the same information for each employee. We require less time to complete payroll, which allows us to move on to other accounting functions. We actually have eliminated one staff position. 
Karen, thank you for taking the time to write a review! We are happy to hear that our platform has saved you time. We're pleased that you're using the Help center and your dedicated support team. We look forward to working with you in the future. Thank you for being a valued APS customer.


Love that APS offers all aspects of an HRIS system at an AFFORDABLE price.  We are a small business and can't afford the big name payroll vendors, but get everything they offer at APS for a price we can afford as a small business.  I also like that APS owns its system.  Our past payroll provider used a platform they didn't own and thus couldn't make any changes for their customers.  APS has their own development team that we can give recommendations and suggestions for improving the system. 
Their reporting capabilities could be improved.  They are aware of this and it is my understanding their development team is working on enhancing their reporting functionality extensively. 
We were able to bring all of our companies together on ONE HRIS system and are utilizing their Benefits module and Carrier Connection to reduce and minimize the administrative tasks our HR team was having to do manually.  Our employees love the ease of the mobile app and its allowed both our managers and employees to become more self-sufficient in tasks they used to come to HR for regularly. 
Jackie, thank you for taking the time to write us an excellent review. We are happy to hear that you are pleased with our prices and you use everything our system offers. We will let the development team know your feedback about the reporting capabilities. We value you as a customer and look forward to working with you in the years to come!


I love that there are layers for checking the accuracy of payroll runs. With all of the variations we have with each payroll, it is essential that we have the opportunity to check our accuracy at multiple levels. Another definite upside is the help/assistance that is available if needed. They are quick and responsive! The reports are also fabulous and easy to find and work with! 
Tax account support. Though they're far more knowledgeable and helpful than our previous provider, the support for tax account and tax notice questions is slow and usually not as helpful as I would like. I do end up completing a lot of the state tax items on my own, including occasionally filing and paying for monthly or quarterly reports. 
Paying our 1099 independent contractors through direct deposit as well as completing and filing 1099s, W-2s, and various state tax reports and payments. Having APS complete those items takes a ton off of my plate and allows me to focus on our company's mission. 
Rebecca, thank you for taking the time to write a review! We are happy to hear that your dedicated support team has been fast to respond, and the reports have been easy to work with. We're sorry to hear that our tax account support has not been helpful. I will pass along the feedback. Thank you for being a valued APS customer, we look forward to working with you in the future!


There are two components that make APS stand out in a crowded online HR/Payroll services software field. First, their customer service is remarkable. You feel like you are dealing with a local payroll service right down the street, with their dedicated service team. The other is their security. Their proprietary software gives us great peace of mind. Hand in hand with their customer service, they are scrupulous with their onboarding and training. 
We love APS, and are very happy with our decision to use them. Their schedule program is not my favorite but we have gotten used to it. 
We went from processing our own payroll, to utilizing APS. Our finance manager is ecstatic with the amount of time saved, and the ease of use of their site, and accuracy. We have had zero issues since transferring to their service. Their time and attendance features are plentiful and easily customizable. We went from paper files to using their site for documentation and employee tracking(training, discipline, wages, etc)  We use their HR assistance as well, and have found it to be extremely helpful. 
Thank you for taking the time to update your review!  We're so glad to hear that the APS system has helped you save time and that it's been user-friendly for you. We are happy you are still satisfied with our customer service. Thank you for being a valued APS customer.


Anytime I have questions, their team is quick to respond, build new coding as needed, and offer an excellent tool for payroll processing. I have enjoyed the new tools provided and the continual motions to move forward with the software. 
The only complex item found in the APS software is the employee start date not actualizing anywhere in the system. It is explained as only in use as a place card rather than a starting point for new pay items or other identifiers. I have asked the team, but they have said nothing is in the process of change yet. 
Loving the app updates for employees to be mobile, and I am even more ecstatic that the supervisors can approve time cards on the mobile app! Also, enjoy using the scheduling module. It has become super helpful, and I cant wait to have all of our staff using it. 
The benefits I have realized are software efficiency, fast, secure processing, and storage. Its a user-friendly software that would be simple to train others without too much previous experience in payroll. 
Thank you for your positive review, Hope! We're glad to hear that your dedicated support team is responsive and that you love the updates to our mobile app. We will definitely pass along your feedback regarding payroll processing functionality. We appreciate your time and thank you for being an APS customer.


It's an all-in-one solution and it covers everything you need to run HR effectively.  Benefits, Payroll, Taxes, Attendance.   It's all at my fingertips. 
I would like to see a more advanced Leave Tracking dashboard for FMLA 
APS is a Great Solution for any HR professional.  APS customer service is top-notch and they are there when you need them; they help you navigate through onboarding but then they still check with you to ensure everything is going great.  Utilizing APS has transformed our HR department and we would recommend APS to anyone looking for an all-in-one solution for your Payroll and HR needs. 
APS does it all for me with carrier connections all my Benefit enrollments are done for me no more logging into separate sites.  Reporting is exceptional, I can get the information that I need when I need it. 
Melissa, so glad to hear you're enjoying the payroll and HR platforms. We are happy you are satisfied with our customer service and utilizing our system. We appreciate your feedback on the Leave Tracking dashboard, and I will pass it along. Thank you for leaving us a great review and being a valued APS customer!


We have about 60 employees and it was getting hard to manage payroll, HR, attendance and compliance trainings.  I love the ease and layout of the system and APS has followed thru with all implementation and training along the way! 
Honestly, I have not found anything I dislike! 
This software program is absolutely easy to use and you don't have to be an expert.  I am able to perform hiring, enter payroll, track compliance trainings, perform electronic performance reviews and run reports with ease!  You won't be disappointed, take the leap! 
In a nutshell, TIME!  This system allows me to post a job within seconds to multiple job sites, the entire hiring process is electronic and then it flows right into the payroll system with a click of the button.  I can process payroll in 30 minutes vs. 4 hours with the attendance time card. 
Lori, thank you so much for taking the time to write and leave us such a raving review. We are thrilled to hear that your payroll management has become easier. We are also happy to hear that the system structure has been helpful! We look forward to working with you for years to come!


The service and functionality allows me to track employee time worked, PTO, and paperwork!!  I have used Intuit and Paychex.  We switched after if a year because the previous functionality was not integrated or intuitive.  The APS Hire is a game changer for hiring and onboarding!!!  The wick response to my questions and requests is something I have never experience in a HRIS.  Patrol takes me an 1/8 of the time I used to spend.  I really can't say enough great things about APS! 
The only opportunity is to create a better scheduling service for healthcare. We still use NurseGrid for shift requests and scheduling employees. 
APS will make your lives so much better and give you back time to do other work! 
Thanks me spent on payroll, hiring, and onboarding.  It is a dream! 
Thank you for your great five-star review, Keli! We're glad to hear that your problems have been solved with APS' payroll, hiring, and onboarding. So happy that our customer service has been fast responding to any questions you've had. We appreciate your time and thank you for being a valued APS customer. 


Their hiring and recruiting platforms are easy for me to configure and change based on our needs.  If you get stuck, their team is available to help, but we can update quickly on our own as well. 
The employee integration to Intacct still needs a little work.  Payroll JE's integrate seamlessly, but we haven't quite figured out how to match up the employee records with the appropriate employee setup in Intacct... YET!  They're working on it :) 
APS helped us eliminate ALL physical paperwork when recruiting and on-boarding employees.  All NDA's, offer letters, and other forms were accommodated.  Also, my GL JE's are auto-created and sent to Intacct, eliminating time spent keying or uploading a payroll JE. 
Renee, thank you for taking the time to write a fantastic review. We're pleased to hear that our platform has been easy for you and that your support team has been available when needed. We're glad that your integration to Intacct is being worked on, and we hope it's fixed soon. Thank you for being a valued APS customer!


Customization is key for our business. We are able to customize reports based on employees and departments. It is also a great tool for keeping all employee information, documents, time keeping and payroll data in one easy-to-use dashboard. 
I really have not found anything that I do not like about the APS System. It works great for my small business and fees are based on the number of active employees instead of a flat fee. 
It allows me to keep all of my HR information (employee data, payroll information, time keeping information and business documents) in one easy-to-use dashboard. Customer support is also VERY helpful and quick 
Thank you for the 5-star review! We are so happy to hear that you are enjoying our system. We're glad you're utilizing the report customization based on your employees and departments. Thank you for being a valued APS customer. We look forward to working with you in the future.


The most helpful thing for APS is the integration. I am able to directly pull hours in APS from R365 which makes the "import" process much faster. 
We have a few different companies set up within APS. It is very annoying to have to "load" up each company when I am switching through. Especially when running a particular report, I can't run the same report for a different company until I switch companies. 
We use ADP for 401K management and they have developed automatic integration so we do not have to worry about creating files to upload to ADP for employee withholding. 
Michele, thank you for the review. We are sorry to hear that you aren't happy with not being about to run the same report for the different companies you have. I will pass along your constructive feedback. We are glad to hear that our integrations have been helpful for you. Thank you for being a valued APS customer!


I Like that I can use APS for all of my needs, from Applicant tracking, hiring, and then payroll purposes.  It's very multi-purposeful. I have used other programs before and have not been able just to use one software. 
The only thing missing is the re-hire options can be a bit tricky. Mostly everything else is great and has excellent help center options. I would like to see improvements in the re-hire portion. 
I am solving multiple problems with my staff only using one program instead of multiples. It's a lot easier to stay productive and on task with what we need to accomplish. 
Melody, thank you so much for taking the time to review us. We are happy to hear that you are satisfied with our system. We appreciate your feedback and we will pass it onto our development team. APS values our customers and look forward to working with you in the future!


Easier input of information which cuts down the time I spend on payroll.  Employees can also get their stubs and correspondence on the site. The more familiar I get with it, the easier it is to work with it. 
Changes to the initial setup might take a short time, but our customer rep is quick to respond. 
I highly suggest giving APS consideration.  We have been very satisfied with their payroll service and are pleased with our choice to go with APS. 
ACA reporting became a lot easier with APS Payroll.  Several departments can now be tracked in the HR portal. We can also customize reports and run them at any time. 
We appreciate your positive review Debbie! We're glad to hear you have been able to streamline your payroll and ACA reporting processes. Thank you for being a valued customer and we hope you continue to have a great experience with APS!


Wonderful team from sales to support.  also the ease of use.... Always willing to listen to a problem and solve it 
There are some bugs and a wish list, but they are working everyday to improve. 
Do your homework and watch the demos... you will be impressed from sales to going live. Their training is awesome. 
Streamlined time and attendance with payroll and a nice upgrade to our performance review process.  We are customizing the way our company needs to work within the system. 
Thank you for taking the time to update your review, Debbie! We are glad to hear that your experience from sales to support has been great. We hope we can continue to fix the issues you may be having. We look forward to working with you in the years to come, and thank you for being a valued APS customer.


The integration to Sage Intacct is fantastic.  The screens are easy to navigate.  The support is responsive and accurate. 
I think the reports UI could be better.. 
I would seriously consider this product.  Easy to use, easy to set up, the people care of the their customers and products. 
I have a company with 6 employees and i am on a cloud journey, meaning i have replaced all servers and legacy software with cloud solutions. 
Thank you for leaving us a 5-star review, Douglas. We are happy to hear that you're enjoying the integration with Sage and that you're satisfied with your support team. We will definitely pass along your feedback. We appreciate your time and thank you for being an APS customer.


User friendly and most everything you need to find is easily accessible. 
I would say the tax team could be a little more knowledgeable, but that is only because I had one tax issue and I did not thoroughly review the reports before telling them it was good. 
Less call ins due to the use of e-selfserve integration, better tracking of time off.  Less data entry due to importing of hours. 
Thank you for taking the time to write a great review! So glad to hear that the system is saving you time by not having to enter as much data, and you can track time off better! We appreciate the feedback about the tax department. I will pass along your experience with them. Thank you for being a valued APS customer!


APS customer service is impeccable.  No matter what help or advice I need, the support system is always willing and on point 
There isn't anything that I dislike about APS or its support team 
If you need a system that isn't hard to use, a support system who goes above and beyond and accurate payroll submissions, APS is what you should be using 
Being able to do financials, having the needed information at hand and the simplicity of its use is the ultimate benefit. 
Yvonne, thank you for taking the time to update your review. We are sp happy to hear your customer service team is there when you need them. Thank you for being a valued APS customer. We look forward to working with you in yours to come!


APS Payroll is not only a well-designed payroll system, they cover all your HR needs with incredible customer service. 
Nothing I dislike-except wishing we would have utilized their services years ago. 
APS Payroll saves us time and money.  Their highly skilled employees are available from setup to whenever you need them.  We no longer have to worry about IRS and Year-End documents because they complete them.  Our payroll is now correct--every payday. 
Patti, thank you for taking the time to write a great review. We are happy to hear that our platform has met your HR needs and saved you time and money. We look forward to continuing to work with you. Thank you for being a valued APS customer!


Fast service, diverse knowledge base over every topic 
Can't jump from Employee file directly to their attendance without having to filter for that same employee I was just looking at. 
Wonderful tech support and multitude of online videos covering hundreds of HR and payroll topics 
COVID19, HR SUPPORT has saved me.  Benefit enrollments, 401K requirement data searches. 
Tammie, thank you for updating your review. We are happy to hear you're pleased with our customer service. Thank you for the feedback about the employee file and I will pass it along. We are glad you are enjoying the videos! We look forward to working with you in the future. Thank you for being a valued APS customer!


APS is very cost-effective, very flexible and has VERY good support 
Would like special report writing training.  Not really a dislike but a preference. 
As a non- profit, it is very cost-effective for us. 
Nancy, thank you for writing an amazing 5-star review! We are pleased to hear you are satisfied with our support and costs. For report training, here is a link to the help center to a video for report builder, https://apspayroll.zendesk.com/hc/en-us/articles/209590646-Report-Builder. To access it, you'll need to be logged in.  If you still need more, contact our Success team at success@apspayroll, and they'll be more than happy to help. Thank you for being a valued APS customer.


How quickly I receive help when needed thru emailing. 
I need more help with reporting issues. Have been offered training but have not heard from anyone. 
I am able to make smooth Journal entries in my books based on the reports set up for me and I love the ability to review Payroll more than once to check for errors 
Deanna, thank you for taking the time to give us a great review. We are happy to hear our customer service has met your needs. Sorry to hear that no one has reached out to you for training, I will pass along the message, and someone will be in touch soon. We are glad to hear you're enjoying the APS platform. Thank you for being a valued APS customer!


I really enjoy working with the Honeybee support team. I appreciate how easy APS is to use for all our payroll needs. 
The reports are not historical.  Meaning, if you pull a  report from the past, the data will include current info such as rate of pay. 
I cannot think of anything at the moment. 
Thank you for taking the time to write us a review! We are glad to hear that you are satisfied with your support team and you're enjoying how easy our system is to use. We appreciate the feedback and will pass it along regarding the reports.



We look forward to working with you in the future. Thank you for being a valued APS customer!


APS is the first payroll company that takes the full scope of payroll duties off you! Others say they do payroll but APS completes the entire process leaving you and your team free to tackle more important tasks. 
I love everything about APS.  They handle payroll, W-2 forms, 1099 forms, payroll tax, reports, clock in and out, and direct deposit easily and smoothly. 
I have no problems with APS Payroll Solution. 
Tina, thank you for taking the time to write this great review! We are so happy to hear you are satisfied with the platform. Thank you for being a valued APS customer! 


My account team, Team 8 (Saints) has done a great job with any help or advice I may need. 
Nothing, I love using APS. I wish we would have switched over sooner. 
APS Payroll Solution has helped a tremendous amount with the dimensions feature. With APS having this feature we are now able to job cost and have employees clock in/out and complete timesheets. 
Thank you for taking the time to write a great review! We are so happy you love your account team! We are glad APS has been able to help make dimensions easier for you. Thank you for being a valued APS customer!


Elizabeth Miller who is in my "Account Team is Team 8 (Saints) 
They are all ok.   Danita Savannah; Kay Simmons Latasha Terrell and Elizabeth Miller 
I often use the account team to support my issue because the company I work for has a different kind of payroll type with a different pay period as well as set up new employees constantly 
Heidie, thank you for the excellent 5-star review. We're so happy to hear that your support team has been spectacular. We appreciate you for being a valued APS customer.

DO NOT use APS payroll services. They lie and what they sale you is not right. They lock you in for a year and then do not let you out even though they do not provide you with the services promised. It sounds good on the sales side but do not believe a word that comes out of [SENSITIVE CONTENT HIDDEN] mouth. Their implementation is poor and no one is on the same page. it does not do what they say it will do. 

We switched our 80 employee weekly payroll to APS in January 2016. Out of 4 payrolls run they committed serious errors and omissions of details to us causing failed direct deposits, check numbers starting at 100 and uncashable at many paycheck cashing services, as well an a long list of more minor errors and overcharges. They refused to pay for the errors or refund the over $2000 we paid for implrmentation. This made January the highest cost payroll month in our 32 year history with more total errors in one month than in the prior ten years. 

We wanted a system that employees could use but it's not intuitive and not visually pleasing. The onboarding process was painful for system setup, so we never subjected our employees to it. 

The whole process goes very smoothly.  If we have something we want to change, the change gets made fairly quickly.  If we need to speak to a rep they are a phone call or email away.  

Make sure to review benefits before allowing employees to make their selections.

We currently use Employee Navigator - they have similar features to APS OnLine. Make sure to review benefits before allowing employees to make their selections. Very user friendly site
Detailed Reporting Features Beneficiary Information- APS OnLine should allow employees to select more than 1 primary and/or contingent beneficiary with a total of 100%.

I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them)

We had used ADP for years and had always struggled with their customer service. With over 20 locations (20+ W2s, quarterly filings, etc) we had a lot of questions. We would have to call and sit on hold for long periods of time to talk to someone who couldn't always answer our questions. Then we would get different answers from different people or have to re-explain our issue. It was a major time suck for my employees and they dreaded having to call all of the time. For us - the final straws for us to switch providers were: +Numerous year end filings with incorrect names and addresses (they couldn't keep our 20+ locations separate even though our paperwork was completed correctly)+Incorrect SUI rates for several locations that resulted in tens of thousands of dollars in overpayments which was a lot of money for small hotels. We had sent in numerous requests for them to fix this but it never happened+Lack of care - even though we were having all of these issues, nobody would work with us to get them all resolved and make sure to remedy the situation. We had to seek out a manager to get them resolved but even after this, we still had more issues.Overall - DON'T stick with ADP or even think about switching to them. They might be able to slash prices but their poor customer service and lack of care will cost you in the end. It's not worth it. APS does everything ADP had the capability of but we don't have the errors or headaches we did before. I am really looking forward to this year end! I think that APS Online is scalable to any organization. It's a wonderful product and I have had so many managers that work with me that feel the same way. We haven't been with them quite a year yet but since we've started it has made a world of difference for us. Things to ask about- 1- Do they specialize in or can they accommodate states that you are working in and their various rules?2- What type of customer service? Do they have a call center or do they have a designated person like APS?3- How long do your reports stay in the system? (ADP "archived" theirs after a year so we couldn't reach them) CUSTOMER SERVICE. They are so helpful and you get a really quick response. You don't ever sit on hold for hours on end and you get the RIGHT answer or resolution to your problem. We previously had ADP which was a nightmare so APS Online customer service has made our bi-weekly payroll runs a breeze.
Customizable - we were able to make any adjustments as needed to our different departments, types of rates, types of vacation accruals etc. With the great customer service we can explain exactly what needs to change and they take care of it right away.
Transition from your old provider - APS Online worked with us and pulled in all of our old information. It made our workload a lot easier. They even helped pull reports for us to use from our old system which has helped us complete various workers comp audits.
Reporting - through APS Online you can create SO many custom reports. Its easy to use and very intuitive. State by state rules - In a few states that we work in they have very strict rules on overtime, sick leave, etc and APS didn't have the time and attendance pre-configured correctly for these. Their development team has really worked with us to handle it but it just took a bit longer. Overall though they have been very upfront about it and have been able to make the necessary changes.
No scheduling - I think this is something in development right now but I know that other larger companies do have this capability. It would be great to have but it truly hasn't "hurt" our ability to do payroll.

For an organization like mine that is not terribly vertical in its management infrastructure, the APS system is just right because it is not as complex as an Ultimate Software/Kronos/PeopleSoft product.  So, there isn't a huge learning curve in bringing non-HR managers and end-users up to speed on the best practice use of the system.    However, there may be organizations with much thicker layers and internal specialization that may find this product to lack some of the sophistication required to really address some of the 'real time' concerns of a large and complex organization.

I have used ADP for many years and always found the system to be restrictive in ADP's resistance to building rules that matched the organization's needs rather than asking the organization to modify its policies to match 'canned' rules already built within ADP. Bamboo and several other newer systems really cannot support the many separate EINs under the corporate umbrella. And, finally, the other products are simply too costly for this organization. For an organization like mine that is not terribly vertical in its management infrastructure, the APS system is just right because it is not as complex as an Ultimate Software/Kronos/PeopleSoft product. So, there isn't a huge learning curve in bringing non-HR managers and end-users up to speed on the best practice use of the system. However, there may be organizations with much thicker layers and internal specialization that may find this product to lack some of the sophistication required to really address some of the 'real time' concerns of a large and complex organization. The integrated database for all aspects of the system helps to eliminate having to enter and exit multiple sites and keeps administrative efforts more streamlined.
The dedicated support help at both APS Online and also APS Hire is fantastic!
I appreciate having a dedicated project manager with all new locations added because that allows me to be sure that the creation and implementation of a new payroll [are] done consistently and also gave me a contact with questions/concerns outside of simply reaching out to the dedicated helpdesk support group with questions that are more specifically related to organizational growth.
My sales representative is always 'checking in' with me and that lets me know that our business is important to APS! I have had some issues with emails not populating on the user end for applicants which creates some 'glitches' in smooth applicant hire to onboarding to export.
It did not seem that in being introduced to the APS Hire product that enough was stated in clear enough terms to understand that unless my organization paid job boards outside of APS that our postings would not have [the] opportunity to 'headline' and our job openings were not always easily found by our prospective employees.
We've worked with part of the customer service and engineering group to help the system to support employees working at multiple locations (under separate EIN) than what the system was initially built to support. However, there are still some parts of the employee record that do not naturally transfer when a new record is built for the employee in a new payroll that could use some additional 'tweaking'.

Our goal was to simplify our payroll process and make it more user friendly. Very happy with final outcome.

APS Online is a much simpler system to use for end users and administrators, processing is quicker (immediate), and integration between the various modules is seamless. In the past, HRB talked to Payroll module, Payroll module talked to Etime, however HRB didn't talk to Etime resulting in duplicate entry of data. I have a designated representative that provides assistance without sitting on hold. Overall, I'm thrilled with our decision to switch and expect that the longer I use the system, the more benefit I will be able to get out of it. Our goal was to simplify our payroll process and make it more user friendly. Very happy with final outcome. APS OnLine is a great end user product and very easy for our employees. They have quick access to all their information, their accrual balances, hours worked, etc. They are able to enter their time off requests in the system. Although our prior system had these capabilities, employees had difficulty accessing system. If they couldn't get in, they couldn't use it. More employees logged on to APS in the first two weeks of use than in the prior three years with former system.
Integration - Data is real-time. When you enter information in one area of the software, it is immediately present in the rest of the system. No waiting for overnight interface. Change log provides backup for any changes that have been made as well as safeguards in the approval process.
Administrative ease - The system is very straight forward, logical, and easy to operate from the administrative end. [There is a] designated representative to address questions as they arise. No sitting on hold. Reporting - We have six different business units and the reporting is separate for all three. Most reporting I do requires information from all business units so am running six reports and then copying and pasting to get the report I need.
Multi-state taxes - We have a number of employees who live in New York and work in New Jersey. APS OnLine is designed to accommodate one state withholding so ability to have "worked in" state and "lived in" state taxes withheld went away. This was a shortfall.
The Carrier connection setup took much longer than expected. After a year, we are still having some issues with some items transferring over to the GL.
The CA overtime calculation does not calculate after 8 hours per day, only on the 40 per week so we override each week.
Reporting - when running Benefit reports, it recognizes employees who formerly carried the plan but may have dropped it. To get around this, we have to delete off the employee's record so the history is not readily available.

APS Payroll is a HR, HRMS platform designed to help businesses grow. Know the APS Payroll features and it’s benefits. 

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APS Payroll Overview

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About APS Payroll

APS Payroll Features

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APS Payroll Ratings and Reviews

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