Meta4 PeopleNet

Paychex Flex

HROne

Zimyo

ZingHR

Personio human resource (HR) software is a specialized tool that can be used by businesses of all sizes to manage their personnel efficiently and effectively.


Personio is a holistic human resource (HR) software that was designed from the ground up to support companies of all sizes and stages. It offers support from 10 to 2000 employees that include top-notch solutions like recruiting, payroll, and more. It streamlines processes and makes it easier for managers to manage their HR teams effectively. Personio offers a user-friendly platform that provides real-time insights into employee performance, including salary trends, absenteeism, and mandatory sick leave usage.

The company has rolled out a new category, called People Workflow Automation that ensures cross-departmental processes that are automated and offer seamless integrations. Additionally, it offers advanced search capabilities that allow you to quickly find relevant information about your employees. In addition to this, Personio allows you to manage your applicant tracking system (ATS) in a centralized location. This makes it easy to keep track of applications and interview sessions. As of the latest figures, Personio has 5,000 plus customers in more than 100 countries. It is also considered to be the most valuable HR tech company in Europe. Personio helps organizations identify potential threats to their HR status quo and ensures compliance with both local and global regulations. By automating worker onboarding procedures, improving communication channels between management and employees, as well as tracking training needs across the organization, Personio helps businesses achieve successful workforce transformations.

Benefits of Personio:

<ul>
	<li>Offers integrations with DATEV&rsquo;s payroll software for data security and greater efficiency.</li>
	<li>Offers collaboration on people-related tasks using employee self-service support.</li>
	<li>Allows users to post job advertisements to over 500 job portals in a single click.</li>
	<li>Allows storing of vital data in compliance with legal requirements.</li>
	<li>Create employment certificates and calculate vacation entitlements using workflow automation and templates.</li>
	<li>Comes with task management and reminder features to help teams stay ahead of their tasks to avoid bottlenecks.</li>
	<li>Provides a comprehensive and dependable picture of your company&#39;s key employee data through actionable insights.</li>
</ul>

 

 

With Personio, you can create custom reports that can be exported to various formats, view onboarding tasks, and also get provide access to employees and managers to access key information, independently. Other than that, you can integrate Personio with a wide range of platforms like Slack, Google Workspace, Linkedin Jobs, Google Calendar, and more with ease.

Allows managers to search for new employees based on skills and qualifications required by the company.


Recruitment

Monitor applicants' progress by tracking interviews, reference checks, and surveys.


Applicant Tracking

Provides information about employee rights and responsibilities while they are working at the company.


Onboarding

Allows managers to identify talent shortages or strengths within their workforce.


Talent Management

Track all the benefits being offered to employees and ensure receival of coverage. 


Benefits Management

Helps employers manage leave requests and track employee absences, etc. 


Time Off Management

platforms

Linux

monetization

Paid

Windows

Personio

Core Functions:
<ul>
	<li>Digital personnel file</li>
	<li>Absence management</li>
	<li>Attendance tracking</li>
	<li>Employee calendar</li>
	<li>Wages &amp; salaries</li>
	<li>Custom reports</li>
</ul>

Essential 

All Functions of Essential and:

<ul>
	<li>Advanced extended reports</li>
	<li>Advanced document management</li>
	<li>Onboarding &amp; offboarding</li>
	<li>Google Single Sign-on</li>
	<li>Free Telephone Support</li>
	<li>Personio Marketplace</li>
	<li>Optional: Customer Success Manager</li>
</ul>

Professional 

All Functions of Professional and:

<ul>
	<li>Login via oAuth</li>
	<li>Integration to Okta and Azure AD</li>
	<li>Access to the personal data API</li>
	<li>Unlimited document storage</li>
	<li>Management of sub-companies</li>
</ul>

Enterprise

Toast HR is a powerful payroll and team management solution that helps businesses manage employee data, rewards programs, and payroll processing efficiently.

Toast HR is a popular HR, Payroll &amp; Team Management solution that helps restaurants manage employee lifecycle, calculate payroll, conduct onboarding, track applicants, and more on a single platform. This apart, the company also offers a Toast restaurant point of sale (POS) system that helps businesses grow and increase their customer base. In regards to HR management, this solution offers several advantages over traditional hiring methods including the ability to quickly assess applicant skills and match them with the right job role. Additionally, Toast HR provides real-time updates on employee productivity and staffing levels which minimizes errors and enhances transparency throughout the entire process.

Toast allows supervisors or managers to store important information about employees in a database and records check-in and check-out details of staff members automatically in a timesheet. Apart, businesses can view the credit card and cash tips of employees and calculate their payments accordingly. In compliance with minimum wage rules and state/federal labor and tax regulations, it enables employers to streamline payroll processes. All these Payroll processes can be automated so that you don&#39;t have to worry about errors or delays. In addition to all of this automation functionality, Toast also offers Reporting capabilities that allow you to track key performance indicators (KPIs) for each section of your business. With Toast, you can maximize profits and decrease administrative costs while maintaining high levels of satisfaction among your employees.

Benefits of Toast:

<ul>
	<li>Keeps track of your employee&#39;s hours and earnings and ensures accurate payroll processing.</li>
	<li>Can help reduce staff turnover by providing a clear overview of salaries, bonuses, vacation days, etc.</li>
	<li>Having accurate employee records will help to reduce turnover rates and ensure that you&#39;re able to maintain a stable workforce.</li>
	<li>By automating your payroll processing, you&#39;ll be able to save on administrative costs while also increasing profit margins.</li>
	<li>Ensuring accurate employee tracking will result in better customer service experiences as employees are more likely to know what is expected of them and adhere to the guidelines set by their employers.</li>
	<li>If there are any discrepancies with your employee&#39;s wages or hours, Toast can usually resolve these issues quickly and efficiently for you &ndash; saving time.</li>
</ul>

 

Toast, a cloud-based HR solution is best for small to medium restaurants to manage their payroll and attendance better. This apart, you can access the Toast HR Toolkit helps with restaurant-specialized HR Content that includes new regulation content, employee handbook templates, FAQs, alerts, and more.

Helps you to keep track of your employee's productivity and attendance data.


Labor-Management

Generate payrolls quickly and easily using predefined templates or custom calculations.


Payroll Generation

Allows employees to track their hours accurately for improved efficiency.


Time Tracking

Makes it easy to monitor employee productivity and progress.

Robust Reporting

Lets you track and manage employee benefits, including health insurance, retirement plans, etc. 


Keep track of all the employees with easy-to-access info like name, email address, job title, etc.


Employee Database

Toast

Ease is a perfect Benefits Administration and HR solution for businesses that need to manage employee benefits administratively and electronically.

Ease, formerly EaseCentral is a Benefits Administration and HR software that helps businesses streamline the benefits process, create accurate HR records, and manage employee benefits information on a single platform. The platform is widely used by insurance brokers to serve their SMB clients by offering simple technology. Currently, over 70,000 SMBs use Ease to manage their HR and Benefits requirements. It can also be used for tracking attendance, issuing time off requests, and more. By automating these processes, businesses can save time and money while maintaining a high level of compliance with regulations.

The software is easy to use and provides comprehensive reports that allow managers to make informed decisions about personnel policies. In addition to benefits administration, the software can be used for human resources management purposes such as recruiting new employees or increasing retention rates among current staff members. It offers a wide range of features that make it easy to create, update, and publish employee profiles, administer payroll, track employee absences and hours worked, issue compensation awards, send out benefit letters or emails, and keep track of company holidays, and special events, and more. It offers features that make it easier for managers to understand their staff dynamics and provide feedback or coaching when necessary. By taking advantage of this technology, you can reduce the time spent on administrative tasks by up to 80%, which will enable you to focus on other important aspects of your business operations.

Benefits of Ease:

<ul>
	<li>Facilitates compliance with government regulations.</li>
	<li>Reduces time wasted on paperwork by automating many common tasks.</li>
	<li>Boosts morale by giving employees easy access to their own records and file uploads.</li>
	<li>Helps in automating HR processes and reducing the time that is spent on administrative tasks.</li>
	<li>Enhances safety in the workplace by helping managers monitor breaks, absences, and hours worked properly.</li>
	<li>Simplifies the process of tracking employee wellness, absenteeism, and other performance data for payroll purposes.</li>
	<li>Employees may sign papers after they have enrolled and provided demographic information with the e-Signature capture functionality.</li>
	<li>Improves communication between employers and employees by allowing for anonymous or secure messaging capabilities.</li>
</ul>

Ease supports health insurance brokers in completing custom reports to reconcile billing and payroll deduction records, as well as speeding up the underwriting methods. It allows users to share the platform with available and future clients in regard to campaigns, education, and other materials. The basic pricing starts at $379/month (billed annually).

Offers features such as benefit calculation, retroactive changes, eligibility assessment, etc.

Helps you to administer your employee's payrolls accurately and securely online.

Employee Management

Offers walkthrough videos, print, and digital brochures, and dynamic PowerPoint presentations. 


Marketing Collateral 

Offers features for General Agents, TPAs, Clients, etc to help digitize and grow business. 


Partner Support

Allows you to set custom time-off policies that allow employees to request time off, etc. 


EaseHR

Offers two-factor authentication, SOC2 Type 2 compliance, vulnerability and penetrating testing, etc. 


Security 

Ease

Pro Features:

<ul>
	<li>Online enrollment</li>
	<li>Excel census download</li>
	<li>Rate quoting</li>
	<li>Onboarding</li>
	<li>Marketing tools</li>
	<li>Clone companies</li>
	<li>EaseConnect</li>
	<li>EaseConnect+</li>
	<li>Renewal assist</li>
</ul>

3 agency users and 
up to 1,000 employees



Everything Pro has plus:

<ul>
	<li>Plan libraries</li>
	<li>Compensation statements</li>
	<li>Client management reports</li>
	<li>EOI management</li>
	<li>3rd-party EDI apps</li>
	<li>EaseConnect 834&nbsp;&nbsp;&nbsp;</li>
</ul>

Agency

6 agency users and 
up to 5,000 employees



Everything Agency has plus:

<ul>
	<li>Custom reports</li>
	<li>Single sign-on</li>
	<li>Carrier-specific census</li>
	<li>Point-in-time reporting</li>
</ul>

Custom Pricing, 10 agency users, and 
unlimited employees



Paychex Flex is an all-in-one HR and Payroll solution that streamlines the process of paying employees, tracking employee hours, and managing taxes.

Paychex Flex is an all-in-one Payroll and HR solution that streamlines the payroll process for your business. With this software, you can manage employee attendance, timekeeping, leave tracking, and more. It also offers built-in HR features like onboarding processes, social media integration, and compensation analyses. Plus, it&#39;s easy to use with a user-friendly interface that makes managing your workers simple and straightforward. You can also create reports to monitor employee performance and track changes over time.

With Paychex Flex, you can easily create payroll accounts and process timetables in addition to tracking employee hours and attendance. You even have the ability to calculate tax withholdings and generate payslips automatically. And if that&#39;s not enough, you can also use this tool to find qualified candidates for your open positions or conduct performance reviews. The latest version of this software has been designed specifically for small businesses and is packed full of features that make it easier than ever to navigate the complexities associated with HR management. In addition, Paychex Flex supports remote hiring which makes it possible for employers to find qualified talent from anywhere in the world. And if you&#39;ve ever had trouble getting your staff on board with company policies or procedures, then this software can provide solutions to those challenges as well.

Benefits of Paychex Flex:

<ul>
	<li>Quick and accurate processing, including direct deposit.</li>
	<li>Automated leave management for your company.</li>
	<li>Timely automatic payments to employees and vendors.</li>
	<li>You can receive alerts and updates on your payroll status.</li>
	<li>You can track employee performance and assignments.</li>
	<li>Automatic matching of employee deductions from paychecks.</li>
	<li>You can automate your payroll processes to save even more time.</li>
	<li>Multiple payment options, such as direct debit or external bank transfer.</li>
	<li>You can access and manage your payroll data from anywhere in the world.</li>
	<li>And last but not the least, you get 24/7 customer support to help you out in any way possible!</li>
</ul>

 

 

Paychex Flex is considered to be one of the best software for its efficient features. Employees can punch in and punch out to record their attendance time, view benefits information, check retirement balances, health insurance details, and more. It offers over 160 standard reports and dashboards that are fully configurable and customizable, helping make better and more informed decisions.

Administer and collect employee feedback on performance assessments, job reviews, or other surveys. 

Assessment Management

Manage your company's health insurance, retirement plans, and other benefit programs. 


View employees' profiles, salaries, hours worked, paid days off, medical information, and more. 


Employee Tracking & Managing

Manage vacation time accurately with our flexible leave options as well as sick leave bank accounting. 


Time Off Systems

Employees can save for retirement and have less taxable income as a result.


401(k) & Retirement

Recruit and retain employees by offering health, dental, vision, and more.


Health Benefits

Meta4 PeopleNet is a comprehensive human resources management solution that helps businesses manage their employee data and records.

Meta4 PeopleNet HR Software is a comprehensive, cloud-based human resources software that enables organizations to track and manage employee nominations, evaluations, performance reviews, training modules, leave requests, and more. It also allows for the tracking of attendance and feedback from supervisors. Additionally, it provides employees with an online interface that allows them to submit complaints or suggestions relating to their working environment.

Meta4 PeopleNet HR Software has several other features that are useful for businesses including employee scheduling capabilities and global payroll processing. This platform can help you reduce ineptitude and workload at your organization by automating various human resource processes. In addition, it provides valuable insights into how your employees are performing so that you can make better decisions based on data rather than assumptions or intuitions. The software can help businesses to identify potential legal risks associated with their HR practices. It is designed for both small and large companies and can be used in conjunction with other online tools. This apart, the platform offers an HR ticketing solution that helps increase productivity by offering an integrated tracking and monitoring service. Users can manage data in a secure workflow-based or also assign supportive representatives to resolve tickets immediately. This comprehensive HR software can help your organization save time and money by taking care of all of the related tasks associated with employee onboarding &amp; administration; Human Resources Management; Payroll Processing; Labour Disputes Resolution; Employee Records Management; Marketing Data Capture and much more!

Benefits of Meta4 PeopleNet:

<ul>
	<li>Allows you to create jobs, positions, and much more automatically.</li>
	<li>It offers a host of reports that help you make informed decisions.</li>
	<li>Improved employee productivity, satisfaction, and accuracy of employee records.</li>
	<li>It provides a secure and easy way to communicate with your employees.</li>
	<li>You can change the geographical and functional structure of the organization swiftly.</li>
	<li>With Meta4 PeopleNet, you can manage budget allocations, evolutions, comparisons, etc with ease.</li>
</ul>

Meta4PeopleNet allows managers to allocate holidays, and follow up on different performance appraisals, career plans, and more. You can also access employee information, and their contract tenure, and also manage multiple collectives or groups in a single place.

Adapts to local available legislations as per global information. 

Individuals Global Management

Allows managers to manage the internal mobility of employees, position change, role, etc. 

Internal Mobility

View current and past compensation information, HR status updates, company notifications, etc. 

Employee Portal

View employee performance data in real-time, assign tasks, review completed jobs, etc. 

Manager Portal

Manage the organization's structure, policies, and procedures or track employee performance metrics.


Organizational Management 

Identifies best performing employees and acknowledges them for key attributes. 


Personnel Administration

UltiPro is the industry-leading HCM solution that helps organizations identify, assess, and develop the skills and talent needed to succeed. 


Ultimate Kronos Group&rsquo;s UltiPro, now UKG Pro HRIS software is a cloud-based solution that brings together core HR, payroll and talent management into a unified HCM suite. This helps organizations to better manage their employee relationships, identify and track performance, and manage payroll processes. Additionally, UKG Pro is designed to support the growth of your business by automating HR processes and the hiring process.

The UltiPro software can be accessed from any device or computer, making it easy for employees to access their records and files. It also has automated job evaluation and performance management features that help managers to better assess employee performance. Furthermore, it has a flexible reporting interface that makes it easy to generate detailed reports. The platform offers a range of workforce management tools to businesses of all sizes. Using these features, you can understand the current compensation statistics, predict top performers, and also know how your teams are performing on a daily or project basis. Using this platform, you can initiate background screenings, manage candidate information and also track status updates with ease. The platform comes with a connector hub that is designed to build complex integrations for UltiPro (now UKG Pro) and other systems.

Benefits of UltiPro

UltiPro, now UKG Pro solution offers valuable benefits such as:

<ul>
	<li>It helps in identifying and tracking the skills of employees, managing recruitment, and improving onboarding processes.</li>
	<li>It also helps to connect employees with the right resources and monitor their progress.</li>
	<li>Helps you identify gaps in your employee skills, and then provides you with the training and tools you need to fill those gaps.</li>
	<li>Provides insights into talent acquisition, placement, development, and retention. Also helps in managing the performance and development objectives of employees.</li>
	<li>Finally, it helps in aligning the organization&#39;s strategy with its people capabilities.</li>
</ul>

 

With UltiPro it is now easy to manage the global workforce seamlessly. It supports more than 35 countries&rsquo; local requirements and ensures that your businesses meet the desired privacy regulations. Currently, the platform is offering a global payroll feature that comes with a secure integration as per the choice of your provider.​​

Enables you to automate payroll processes and reduce administrative costs.

Payroll Management 

Offers you easy-to-use tools to manage your employees' leave and attendance records. 

Leave & Attendance Management  

Offers employees the ability to access their key information, review their pay history, and more.

Employee Self Service 

Track/manage your company's assets, including cash, accounts receivable, inventory, and fixed assets.

Asset Management 

Helps you to identify and track employee performance and identify areas of improvement.

Performance Management

Plan for the future by identifying who will take over the responsibilities of current employees.

Succession Planning 

organizationtypes

Large Enterprises

Small Businesses

UltiPro

UKG Dimensions is a workforce management software that enables businesses to better manage their employee productivity and performance. It offers features such as time tracking, attendance tracking, email notifications, payroll collection, data collection, timekeeping, scheduling, and task assignment. Additionally, it provides insights into employee behavior so that managers can better understand workers&#39; motivations andKegroup&#39;s UKG Dimensions helps organizations manage their entire workforce by streamlining processes such as timesheets, payroll processing, HR data entry/management, leave administration, etc., across multiple locations or departments quickly &amp; easily from one central location- No Matter What Platform You Operate On !!

The platform is widely used by businesses in logistics, financial services, manufacturing, the educational section, and others. Using this platform, managers can create job tasks with ease or plan work schedules as per employees&#39; shift preferences. For HR professionals, UKG Dimensions offers support to build personalized career websites, and extract the required information for work-related history and qualifications via LinkedIn accounts of the candidates. The use case for UKG Dimensions is manifold; it can be used by small businesses to manage their entire payroll process from start to finish or by large companies that want an integrated solution for managing employee leave policies and wage adjustments. Its simple yet comprehensive user interface makes it easy for managers of all levels to access relevant information at any moment. With UKGDimensions managing your employees has never been easier!

Benefits of UKG Dimensions:

<ul>
	<li>Helps to manage the workforce in a coordinated and efficient manner</li>
	<li>You can track your team&#39;s progress towards certain business goals easily.</li>
	<li>Offers flexible payroll processing options that can cater to your business needs.</li>
	<li>Supports various communication tools such as mail merge, chat room integration, etc.</li>
	<li>Provides real-time reports on the performance of employees, including key statistics like hours worked, productivity data, etc.</li>
	<li>You can track shift changes/rotations etc., create custom alerts for absent staff members, reduce litigation by recording evidence of irregular hours worked, etc.</li>
</ul>

 

 

The software integrates with Google Sheets, JRNI, Microsoft Outlook, and more. As a business owner or manager, having access to all the data in one place is invaluable. Some of the most notable traits of UKG Dimensions include its simple user interface, ability to handle large volumes of data, integrative functionality with other business systems, and compatibility with various devices.

Track/manage employee benefits - medical, dental, life insurance coverage, sick leave accrual, etc.


Helps you track attendance, plan leave, and generate reports on employee performance.


Attendance Management

Manage all aspects of your employees, including details about employment history, skillset, etc.


Allocate specific days off for employees, as well as track attendance and progress reports.


TimeOff Management

Allows managers to see how individual employees are performing against specific goals.


Performance Tracking

Keep accurate records of hours worked, overtime wages, and other related information.


Timekeeping

UKG Dimensions

I like the Home page with access to whatever you need
It's helpful to have the option of using the app for mobile devices
Very helpful that staff now have the option of fixing errors on their own time cards -Staff cannot see completed schedule with all staff
-print outs of schedule have multiple duplicates of staff d/t overlap in shift times
-My biggest complaint is for example going from a schedule in a specific department to someone's timecard, when you try and go back it takes you to all staff and you have to start over with selecting the department you had been working in. The previous version you could click on the tabs you had open to go back and forth. Very clunky and time consuming
-when working on a schedule, you can only see one week at a time where as the previous version you could view a whole month if needed
-Only one person can receive alerts or notifications per department
-while staff has been trained it is very common that they enter multiple edits, time off requests etc. Duplicate Time off requests cant be removed from the schedule. you can cancel them but then you have an approved time off and a canceled on the same time frame. messy and confusing.
-I guess over all the upgrade feels like we went backwards as it takes way more time that it used to navigating through.

The sales team did a great job at selling the product as the new and improved system.

To resolve the issue with long-running imports, Kronos wants me to write new extract query (one that worked fine for WFC). So instead of resolving their performance issues, they are asking the customer to solve the problem. The sales team did a great job at selling the product as the new and improved system. At the moment - not much. The new GUI is nice in that it is Java and Flash Free. Integrations take hours - versus the minutes they took in Workforce Central. How do you move a system to a new database (Apache Cassandra) and use a new Integration tool (Dell Boomi) and sell this as a new and improved system.

Features available in WFC are not available in WFD - can't sign off on all timecards in one action.

When you view a timecard, it shows you the current day. Not many managers or editors are looking to just edit a single day. This default shows the developers don't know their customers

SQL free DB means we cannot query our data. Have to develop dataviews or use provided APIs in their Data Extract tool. I seriously doubt all custom queries I wrote for WFC can be reproduced.

The project manager was great, keep us on target. We should have asked for a different rep for the time keeping piece. It felt like he was learning the product too. Also, he didn't understand the activies/work piece so we felt like we went in circles. Once it was setup it had to be re-worked because it didn't go to the activities piece. I believe had we know that the charging time to projects had changed we probably would not have selected UKG. Huge shoot to Chanelle Birch, she help setup our activities/work. I really enjoyed working with her. It does capture time very well. We are multi-state and it knows the rules of each state. The new activities/work feature. It's disconnected with the timecard. Hours should match and they don't if someone isn't paying attention. In California someone can use makeup time, move OT to regular in the same work week. The activities/work doesn't capture the change, the time stays as OT.

We didn't have an option - WFC was being eliminated.

We didn't have an option - WFC was being eliminated. Cloud based, typically user friendly. Well known name and for the most part, the employee experience is good. Managers love the access to dataviews and the options they can customize. Integrations have been an issue. Getting support from UKG is an issue. We pay a UKG consultant month since before we transitions to Dimensions and we always have some issue that we need help with. This consultant ensures we have a dedicated person to speak with regarding issues as opposed to being passed from one person to another when contacting KGS.

Behind the scenes could be more consolidated. It doesn't make since to have multiple related functions in 5 different places. 

Dimensions did away with lots of helpful functionality from Workforce Central. Your set up will have to be redone completely - your system does not just transition from WFC to Dimensions.

Better tracking of absences. Our company has adoption issues of using Scheduler in the past. But the new WFD was better than the old WFC, so we can use the scheduler better and be able to report off absences and lates for our Hourly employees. Then managers and HR can take corrective actions for employees that are often late or absent. Cloud based, so no need to have internal IT to support the hardware. Patching boxes, and security updates on our own servers. The product came with Analytics inside the basic time keeping, but we didn't want to pay for it. But it still was available. Very confusing for customers. Why do we get something we didn't pay for? Also the rep gave us a migration cost. We wanted accrual licenses removed when we migrated from Workforce Central, but the rep didn't allow us due to a migration contract. So we had to pay for stuff we didn't want to use.

We are utilizing Workforce Ready and chose to make the switch for a more streamlined experience for our uses as well as the ability for the two systems to talk more frequently to one another. 

The team assigned to us for implementation was fantastic to work with! They were great at answering questions, keeping up on track and helping us successfully implement this software in our organization. We are utilizing Workforce Ready and chose to make the switch for a more streamlined experience for our uses as well as the ability for the two systems to talk more frequently to one another. This product has allowed us to connect more directly to the WFReady module we utilize. We did not have the ease of this when previously utilizing WFCentral. The reporting is a little difficult to work with. The more we have become acclimated, it has become easier. It would be nice to have the ability to select more areas to add as columns in the reports rather than being limited to the list generated for the report that is already created in UKG Dimensions.

The team that assisted us during our migration were very helpful and engaging during the whole process. They helped ensure that our system was set up and functioning exactly as we needed it to. They even added features for our person import that we previously didn't have, thereby removing quite a bit of manual data entry. The software is easy to use as the functionality from Kronos WFC to Dimensions has not changed. I had 40 payroll users to train on editing timecards and running reports. My training sessions only lasted about 10 minutes and many of the users preferred the new system layout and reporting. Migrating from the current system to Dimensions is not an apples to apples move. The layout of the system was different than our current set up so we had to build what I felt was a more complex structure.

Implementing this product has been exciting with each of the clients I have worked with! The product is easy to use. The product provide an immense amount of reports that are all customizable. As a payroll manager in my prior life, I find the Gross Up pay statement type so easy to use and avoids mistakes in calculating. And I know I already said reporting but I have to say something about the specific report the Recap and Funding Report. Every client I work with is always excited about this feature. This report is every payroll manager and CFO's dream. It provides current and past payroll information to help you audit and be informed about the biggest expense a company has....their payroll. Clients find it challenging to determine which reports to use when due to the large library of standard reports.

I feel like someone has to be a web developer to claim that this app is "easy" to use. IT IS FAR FROM EASY. Very complicated. Overwhelming fields. Your employee and users will easily get lost in this tool. We've only rolled this out for 3 days and heard TONS of complains, questions, and negative feedback! Company-mandated Nothing positive to say about this app. Totally inconvenient to use. It is very complicated even for a millennial and tech savvy like me. You have to download 2 apps instead of using just one which A LOT of other software has. You have to download UKG Pro first and then this app in order to simply log your time. Totally inconvenient!

The software has the potential to be everything that I could want in a workforce management system. However, there are still some adjustments that need to happen before that potential is reached. Kronos has been very responsive in addressing these needs and are actively working to improve the system. Workforce time management tools for scheduling and data review.
Customer service and tech support.
The Kronos WF Dimensions phone app
 Load time, input lag, and accruals accuracy are still major issues holding this software back from reaching its full potential. 
There is not a lot of training material / how to videos out there for this product.

I wouldn't say we've taken care of any business problems as of yet. I'm hoping the launch of advanced scheduling and analytics will help. I like what we've seen so far about Analytics. We are almost done with the setup. This is the product I'm most excited about. The timekeeping solution. There are several additional steps our managers and employees have to perform to update timecards. Granted, it's not a big deal as it's just extra clicks, but they're not pleased. We've also had issues with punches showing up in the wrong timezone somehow.

To go to a more modern day cloud solution. 

To go to a more modern day cloud solution. Coming from iSeries Central, it was a big step going from old school on premise to new school cloud. Way easier to configure and to use. Also, the universal device manager makes it easy to manage the clocks. There are many out of the box data views and reports. The biggest con is the business structure. It is the new backbone to the product. It replaces labor level. It is not as flexible as it should be, especially if you company is always changing or realigning.

We needed one HRIS We previously used 5 databases to track employee information. Having UKG Dimensions with everything in one place has been a dream come true! Integration was a challenge but we expected that. All modules were not available at the same time so we were still hopping between our old systems and UKG Dimensions. We have come a long way though and we are thrilled that things are finally moving in the right direction and streamlining all of our HR and payroll processes.

We wanted a updated HRIS system but instead it took us backwards.  

Not good. It has been extremely difficult and we were promised many things that never happened. The system took us backwards instead of forward. No one on one training. It is not a streamlined system and very confusing to function within system. We wanted a updated HRIS system but instead it took us backwards. There is nothing I like about the software It is a cumbersome system, very difficult to work in and there is no support to learn the system.

has it good and bad features and implementation experience like all software products. 

Kronos changing names in the middle of our implementation wasn't desirable, but we got through it :) spin off cloud based software and a product that has name brand recognition. did not have comparable functionality to WIM from WFC - and getting to the data that is available requires Google accounts and we are not a Google shop.

Dell Boomi is a pain

I am loving the product so far. We have implemented a lot of countries and many more to go. Love the granularity workforce dimension offers. Also love the new dashboard features on the home page makes it more visually nice and easy to understand. Need database access which we don't have for cloud product. This makes it easy to access using queries instead of always calling API and fetch the information.

Dimensions is more robust than API. Need better accuracy and Dimensions provides this.

It is great product, still needs some tweaks. We are going to put the "asks" out on the community page. Dimensions is more robust than API. Need better accuracy and Dimensions provides this. Adv. Scheduling for our Nurses and Hospital. There are alot of little things that it does not do that API did do that we transitioned from. But we will manage. I still love this product better.

The timekeeping aspects of it. The timecards are easy to read and flow alot nicer. Sometimes their are screens that are more busier than others but other than that it is not a bad system. The reporting aspect of it. A lot of the reports we do not use or are very hard to understand. I really liked the reports that we had central and I wish they still brought them all over to Dimensions.

Nice user interface. Timekeeping works well. Customizable. The implementation was rough - it took months before we had a smooth payroll run. Perhaps this was because the software was in it's early stages? We no longer have frequent issues and the system works fairly well now. Accrual tracking can be confusing for employees because of different displays.

Timekeeping and payroll accuracy issues and employee timecard visibility.

The company's payroll and timekeeping accuracy has significantly increased since we started UKG Dimensions Timekeeping and payroll accuracy issues and employee timecard visibility. The product is easy to use on a user standpoint The reporting side could be more user friendly as not all have the time to attend trainings.

Great support from the project team, the team is very knowledgeable and experienced which has been invaluable in our implementation Kronos offered more options flexibility of the system to allow our supervisors to better manage their work groups how you set up an initial leave case calendar for rotating schedules

UKG Dimensions increases the efficiency of our use of workforce in our projects no matter how complicated the project is. At the support aspect of UKG Dimensions, I am not able to say that we had the best experience so far.

Reporting was not good. The ease of switching from one employee to another, and being able to easily enter multiple days off The FMLA documents are not intuitive yet in our system.

Great Ease of use for Admin and Employees for my organization. Online training. I am more of a classroom setting person.

Ease of use and reliability of the system Not sure since it has been less than a year since we have been using it.


I like the use of the dashboards to access personal data, such as accruals very quickly, As well as a means to request time off.   
The product was not ready to be used with the same functions that we used WFC timekeeping.  We started the conversion process in January of 2019 and discovered that the move hours function was not available.  We had to postpone conversion until it was ready.  In WFC we use Crystal Reports to produce several reports after payroll processing.  I have not been able to replicate these reports with DImensions. 
Make sure the product can provide the functionality, and reporting ability that you are needing.  From the start, we were ensured that we could produce the reporting that we currently create using Crystal Reports. I have not been able to do this with the DataViews and Reporting functions currently built-in to the product.  Wait for the product to mature. 
We had hoped to utilize certain components of Dimensions, but have discovered that they do not fit in our operations.  A couple of these components are application tracking and analytics.  We are probably (providing we do not run into other roadblocks) still a few months before going live with Dimensions. Perhaps, opinions will change with familiarity. 
Hi there, 



Thank you for taking the time to review your Workforce Dimensions solution. I was delighted to hear that you are enjoying the use of the dashboards, we do find this feature to be very popular. As for the issues you are experiencing, I would suggest heading to the Kronos Community. There you can interact with Kronos experts or other peers, who may have a solution to your reporting issue. I would also suggest checking out KnowledgeMap or KnowledgeMap live under the "Learn" tab within the Kronos Community. If you have any other comments or concerns, please feel free to reach out to me directly at Samantha.conway@kronos.com. 



Best,

Samantha Conway 

Customer Marketing Specialist 



Having Timekeeping, HR and Payroll in a combined system with a single log in for end users has been great. The full suite makes processing payroll easy, and information more complete and accessible. The system has made cooperation and information between HR and payroll much better. 
There is very little information out there regarding the full suite and how the modules all work together. We have had a difficult time finding instruction on how the information flows back and forth and how to address issues we have with those processes. After a year we have still not had an opportunity to "get the most out of Kronos". Hoping this next year we will have more opportunity to build onto our current product and not spend so much time troubleshooting and learning. Waiting for fixes to come every  months or so is frustrating as well, because many things that become a PAR issue are usually holding up progress on our end. 
We currently have some issues out regarding Business Structure updates in the full suite. There are also a couple of PAR issues that are being worked out by engineering ( schedule reporting, Org set access issues) but overall we are doing better than we have as we approach the end of our first year in the full suite. 
Having one place for employees to access All of their information has been a huge benefit. The reporting abilities are also a huge benefit because they are so customizable. 


I really like all the reports you can run, they provide an abundance of data that make my job so much easier.
I'm also impressed with the Kronos Community training sessions, the trainers are always great!  I've even done many trainings twice to be refreshed and the second go rounds have been just as interesting and useful as the first. 
We have had Dimensions for about 3 years now and still don't have full functionality of all features which is the main reason for the score given.  Not sure if things are being held up on our end, or if things have slowed to the pandemic though.  Once we have full access to all the cool features we've been shown I would easily bump up the rating!
Don't enjoy having to go through Kronos Community message boards to get answers to questions, there should be a dedicated group of people that you can easily contact for help. 
It can be rather difficult getting answers to questions as there isn't a specialized tech rep to reach out to; you have to search "UKG Kronos Community" which doesn't always have the answer you're looking for. 
It has been great for helping us lower OT within the company, which has been a big issue.  Being able to easily compile and review employee data has been great! 


Nothing.  There truly is nothing to like about this system.  Once you have incorrect data being pulled on your reports, the system is no good to me.  the Support team could not explain most of our issues. 
Everything.  They sell it as one system but it is three different systems.  The data can be different in each system so when you run a report you have no clue what you will get. 
Do not purchase.  I have been in the IT field for over 30 years and this has been the worse system and technical support I have seen.  Do not believe much of what is being sold to you. 
We have put in over 200 tickets.  We never get a straight answer.  The support technicians do NOT know the system and will admit that the system has major problems. 
Hello, 



I am sorry to hear about your experience regarding your UKG Dimensions solution. I am sorry to hear about your experience regarding your solution. I would suggest reaching out to your dedicated sales rep. or Customer Success Manager to see if there is anything that can be done to improve your experience. If you would like me to connect you to your UKG account team, or have anything additional to share, please reach out to me directly at Samantha.conway@UKG.com



Thanks,

Samantha 


Nothing.  The experience has been horrible.  Not sure if we will ever go live and not sure that we will have any additional functionality as promised. 
Nothing promised so far has been delivered and Kronos missed the original go live date.  Horrible experience all around. 
Don't go to WFD if you are currently in WFC.  They oversold WFD and it's been a disappointing transition that still isn't complete. 
We are currently working through one of the issues and the only people offering solutions are us.  Kronos will hit a wall and just say we can't do this.  We offer work arounds and solutions to try to move the project forward. 
Hello, 



I am sorry to hear about your experience and implementation issues regarding your UKG Dimensions solution. I would suggest reaching out to your dedicated Sales Rep. or Customer Success Manager to see if there is anything that can be done to improve your experience. If you would like me to connect you to your UKG account team, or have anything additional to share, please reach out to me directly at Samantha.conway@UKG.com



Thanks,

Samantha Conway



Cosmetically, HCM in Dimensions is a nice change from the former Central System that we had. It feels more modern and its functionality has great potential. I also like how much capability to make changes that I have as an Administrator. The Real-Time Analytics that can be added to Dashboards helps with our goals as a Company. 
At times, it seems like the way Dimensions was engineered didn't involve HR, PR or TK experts. There are things in the system that just don't make sense. Things that are missing or items that don't feel as well thought out as a SME would have done. Because of this, there are many workarounds that we have had to do as Administrators and as a Company to make it more successful for us. 
Do your research. Understand your Business needs and bring that to the table. 
With Dimensions, we have been able to decentralize our HR duties a little more. We have also introduced ESS to our Employee Owners which is a brand new experience for them. Once we are able to completely utilize all of ESS, it will be powerful. 


Tough to say as we have not gone live as of yet, we're hoping the scheduling, accruals and self service are huge improvements moving forward. 
Not enough Kronos implementation staff to achieve go live in the original timetable. Also they've been unable to deliver on items we asked about in the sales process or took for granted because our current antiquated system can handle. 
Hopefully solving our scheduling issues in a hospital setting and replacing an antiquated timekeeping/payroll/hr solution. Streamlining multiple systems and increasing employee engagement. 
Hello, 



Thank you for taking the time to share your review. I am sorry to hear about the challenges you have faced during your implementation. We are working to resolve this issue in hopes that we can deliver a positive Workforce Dimensions experience for all. If you have any additional feedback to share, please feel free to reach out to me directly at Samantha.conway@kronos.com, I am happy to help.



Thank you, 

Samantha Conway 

Customer Marketing Specialist 


It has a nice layout, potential to be a good product. 
Very unstable - we went live in Sept 2019, migrated from WFC. WFC was a stable product that met our needs. WFD has a lot of issues - The first 6 months after go live, we had constant issues. We did not have a smooth payroll for months. Updates broke previously working features. We still have frequent issues, although I would say it's more like once a month as opposed to daily. 
Dimensions has really created more problems than it has solved. 
Hello, 



I am sorry to hear about your experience regarding your UKG Dimensions solution. I would suggest reaching out to your dedicated sales rep. or Customer Success Manager to see if there is anything that can be done to improve your experience. If you would like me to connect you to your UKG account team, or have anything additional to share, please reach out to me directly at Samantha.conway@UKG.com



Thanks,

Samantha Conway



Nothing that is worth the trouble of maintaining the system. 
The implementation was horrible one of the worst our organization has experienced. Continued experience with update issues. Kronos does not test these on live environments until they push out the update. It is on the end user to report problems to get solutions. 
Person import issues and secure file transfers 
Hi there, 



I am sorry to hear about the issues you have been experiencing with your UKG Dimensions solution, as well as the troubles you experienced with your implementation. I suggest reaching out to your Sales rep, or Customer Success Manager to see if there is anything that can be done to improve your experience. If you have anything additional to share or would like me to connect you with your UKG Account team please feel free to reach out to me directly at Samantha.conway@kronos.com.



Best,

Samantha Conway 

Customer Marketing Specialist 



Decent timekeeping system, poorly integrated with UKG Pro. 
Poor training plan and basically the customer has to learn the system themselves, little consulting or best practices shared. 
We took a step back in moving from our previous eTime solution, which is Workforce Central.  We upgraded and lost functionality. 
Hello,



I am sorry to hear about the issues you have been having while using your UKG Dimensions solution. I would suggest reaching out to your Sales rep, or Custome Success Manager to see if there is anything we can do to improve your experience. As far as a training plan, have you leveraged KnowledgeMap? You can find this under the Learn tab in the UKG Kronos Community. If you have anything additional to share or would like me to connect you with your UKG Account team please feel free to reach out to me directly at Samantha.Conway@UKG.com.



Best,

Samantha Conway 

Customer Marketing Specialist 


We have appreciated the support in the implementation but really we are not seeing the product we thought we purchased. This is better for people that don't want the full suite that wouldn't be expecting a smooth unified solution.  
That the system has to many segmented parts and to many required timing variables for it to work accross its own platform 
We seem to be solving more of the issues that Dimensions has as a product. 
Hello, 

We appreciate you taking the time to review your Workforce Dimensions solution. I am sorry to hear about the struggles you have been experiencing. I have taken note of your comments and will be sure to pass them along to the appropriate party. If you have any additional feedback to share, please reach out to me directly at Samantha.conway@kronos.com, I am happy to help. 



Best,

Samantha Conway

Customer Marketing Specialist  


The time import into payroll works pretty well once it is set up correctly 
the app is terrible, we have constant login issues, there isn't a punch button on the app unless you add it, which confuses all of our employees, we have a ton of issues with PTO, issues with people erroring out on the transaction assistant, not user friendly 
none 
Hi There, 



I am sorry to hear that your UKG Dimensions Solution has not been meeting your needs. If you are interested in someone taking a look at some of the issues you have been having, I would suggest reaching out to your dedicated Sales Rep. or Customer Success Manager to see if there is anything that can be done to improve your experience. If you would like me to connect you to your UKG account team, or have anything additional to share, please reach out to me directly at Samantha.conway@UKG.com



Thanks,

Samantha


Dimensions has robust API's that allow for more fully developed integration with other software. 
A lot of the features are not ready for prime time,  too many work arounds to get things working.  
Time and payroll issues we have resolved, the issues is that we need to define more robust business processes.   
Hello, 



Thank you for sharing your Workforce Dimensions review. We take all the feedback we receive from G2 very seriously. I am sorry to hear about the challenges you have been experiencing, as far as available features. Our team is working very hard to ensure that Workforce Dimensions can provide the best experience possible. If you have any additional comments or concerns to share, please feel free to reach out to me directly at Samantha.conway@kronos.com. 



Best,

Samantha Conway

Customer Marketing Specialist 



I use to access files for work.  It is pretty easy to navigate, if labeled correctly.  I find it way easier to navigate than other work portals I have used.  There are many different options for links and files, which make it easy to find whatever you need.  
If it is not labeled properly, it can get confusing depending on the link and the places things are linked on the page.  Since there are so many opportunities for links and files, it can get confusing and overwhelming. 
It is very useful and saves a lot of time and paper because you can link files and important papers for everyone in the company to see. 
The paper problem and saving time searching for files then individually sending them to everyone. It saves time and its easier than calling support for all your needs. 


The user interface and dataview reporting options are great. 
The system is not stable enough to support multiple large complex organizations. Frequent errors and system outages. 
We have been able to improve auto generated schedule accuracy. 
Hi Victoria, 



Thank you for taking the time to review your UKG Dimensions solution. I am sorry to hear about the issues you have been having while using this solution. Please reach out to your Sales rep, or Custome Success Manager to see if there is anything we can do to improve your experience. If you have anything additional to share or would like me to connect you with your UKG Account team please feel free to reach out to me directly at Samantha.Conway@UKG.com.



Thanks, 

Samantha Conway

Customer Marketing Specialist 



Employee Self-Service is the main component that I like. 
There wasn't enough hand-holding training. We were made to go and learn for ourselves using videos or courses. This did not bring alot of clarity to our team. We also could not have customized training material for our organization. This caused us to have to spend more money to hire consultants to create our training material. UKG's team paid out 4.5 million dollars by mistake on the very first day of our go live - which was not a pay day. They also deducted benefits from our employees who did not have benefits a cost of $200k. Too many errors with their collaborative teams. 
The ability to be able to have paperless processes and become more of an electronic process based organization. 


I like the timekeeping solution for our non-union employees.   I like the visibility of pay stubs, W2s, etc for the employee. 
I wish the solution was more user friendly.  There are many too many ways to get to the same place in the solution and it is confusing for users.   I think the Performance module needs work.  Ability to report from the data in Performance needs to be improved. 
We are currently working on Recruit and Onboard to get the system to be more user friendly to a largely non-technical group of employees.  

We are enjoying the benefits of the timekeeping system. 


The support staff is so quick to respond, and will show you how to do something instead of just fixing your issue. 
The system itself is not very intuitive, and the search function in the Kronos Community is too broad and can never find a specific error message. 
I wasn't there for our rollout so I do not have any specific advice. This is also my first role in timekeeping so I do not have anything to compare to. 
We are just using Timekeeping so far. I was not in this role when we used WFC so I don't have anything to compare it to. 


The mobile app worked well and was easy to use for the most part. 
Compared to other payroll applications I have used, this one I dislike the most. Not as user friendly, lots of extra steps that I dont think are needed. I always had trouble with my time stamps and location stamps delaying or not being correct, which was crucial being in a position where I traveled a lot.  
Its ok for employees to use and manage their payroll if you dont have any other way.  


Dimensions has a very user-friendly interface with enough similarities to WFC that has made the transition to WFD easier for store management and employees.  
Some WFC functionality is not (or not yet) available, which makes adoption more difficult for users who have gotten accustomed to doing things a certain way in WFC. 
Real-time information and analytics will help managers take action on various different issues as they occur, or even before.  


The ideas on workflows and functionality available is helpful. 
The communication and planning from the implementation team is below par. It seems as though training is in a separate silo and is not in sync with design, build, validation, or testing. 
Ask a lot of questions and make sure to do your own follow up and testing. 
Being able to use Kronos now that flash player is no longer supported. 


The timekeeping and payroll systems work well.  Benefits enrollment works well. 
The learning curve for a new user is difficult. How and where to access information is not intuitive.  Some things that should be logically connected are not. The recruiting and talent management modules are clunky. 
Digitizing employee records has been helpful. 


The mobile application is very intuitive. The ability to customize is very helpful. 
Group edits on time cards are not easy. Scheduling or approving time in mass is very time consuming. Too many manual edits and not enough automation. 
We are much more compliant with CA labor law. 


Level of available detail
Ease of creating custom forms 
Limited connective functionality
Reporting parameters 
Work flows were streamlined and there was a significant reduction in the number of email requests. 


I like that it is now accessible from my home computer.  
The phone format could be more user friendly  
Being able to schedule and manipulate my schedule from my phone is very helpful.  


I love how simple and streamlined it is!  There are many 1 click tasks that utilize artificial intelligence.  This saves time for our employees and managers.  The Data Views are very helpful for organizing and managing the data.  I love the push notifications and ease of the product.  We have received positive feedback from our users regarding managing missed punches, viewing time off on a calendar, single sign-on and Microsoft Outlook integration. 
I wish the historical data would have transferred from our previous platform.  However, we have been able to access our old data and there have been no issues. 
I definitely recommend UKG Dimensions.  It has resolved many issues that we experienced with our previous platform.  The ease, streamlining of tasks and view of the data have had a tremendous impact on our organization.  The UKG team has been awesome--dedicated and knowledgeable experts with a tremendous customer service focus. 
It saves time for our employees and managers.  We have gained greater efficiencies and reporting capabilities.  The SSO, Outlook Integration and Time Off Calendar Synchronization have been a BIG hit with our employees and managers. 


The front end is very user-friendly and has a clean, modern feel to the UI. Like how the UI is device agnostic. Notifications and tiles are nice for end-users to know when they need to act on a time sheet. 
Operation management of integrations is very ardous. There is no ability to cancel jobs. Simple things take many clicks, and there is no flexibility when it comes to configuration. Batch processing of large data files, i.e. person import takes 6+ hours. 
At this point, if you are a large enterprise with 50K+ employees, you will find that trying to process large files takes a considerable amount of time. While the vendor is improving processing, it is not here; we are patiently waiting for these performance enhancements. If you have time to wait, I recommend waiting it out, for it looks like it will be better in the future. 
Have a scheduling and timekeeping solution in one product. UKG allows that benefit. Looking for a way to minimize our clock footprint across the enterprise. While there is wifi-geofencing that is a benefit to reduce clocking in unauthorized places, it has become troublesome to maintain an enterprise-scale amount of APs BSSIDs 


I like that everything is now all in one portal. The old Kronos system showed you time punches only. You had to go to a different place entirely to look up paychecks and other HR information such as hourly rate, PTO/EIB info, as well as accruals such as how much PTO you earned per pay period. There used to be multiple platforms that had different functions. You now have one login with one central location to find everything. 
I'm still not used to the way that PTO has to be requested. If you want to ask for time off six months from now, you must submit the request to have those dates saved. Once you submit the dates and it is approved, your PTO comes out for the time you've futuristically requested. But then you cant use PTO in your bank for current dates off because I'll need it for later, vs. not taking the PTO until the pay period that I need it. 
The PTO issue is the only problem I've had with the platform thus far. My manager and I realized that if I request future dates off, she can "acknowledge it" but wait to approve it until the pay period I am asking for so that my PTO is not taken prematurely, keeping me from using it now. 


I liked the usability.  It is very easy to navigate and to configure.  I like that since we have installed it, they have already made improvements through releases.  Also, the Universal Device Manager is great to use to change clocks or begin on new clocks. 
I do not like the Business Structure as it now stands.  It is not very flexible.  We have a very dynamic organization, that changes quite a bit.  Very hard to pass along those changes from our SAP HCM solution down to Dimensions, especially when they are back dated in SAP.  Dimensions Business Structures effective dates must be today + 1.  Also, there is no hierarchy between departments, which we have in SAP.  A very flat structure. 
With the dataviews, HR, Payroll, and Supervisors are getting real time data, that helps them in their day to day jobs.  Helping with timecard approvals, signoff, etc.  Seeing who is scheduled and here, and who is not.  I believe we a just touching the surface of how it can benefit in planning and scheduling and staffing. 


Dimensions has given our employees the ability to own their data! Employees are able to access their time cards, schedules, and paystubs from anywhere using their mobile devices and this frees up managers to be able to focus on management duties! 
Implementation was a little challenging as some of the bugs have not been worked out. I believe this is because we are fairly early adopters! 
The set up process was a little cumbersome but our implementation team was spot on.  I appreciated that the team had knowledge of both our legacy system as well as Dimensions.  The online training portal (Knowledgemap Live) was priceless as is the UKG customer portal. 
Employees being accountable for their own time has been a benefit. This allows managers to focus on other tasks. Attestation is another benefit weve realized as well.  Updated, accurate employee data has allowed us to be able to communicate with employees more frequently. 


I love the new broadcast functionality, the fact that Optilink is embedded in the app, and it looks like new functionality is available in the scheduling portion of the app. The way analytics is further a part of the app both in pc and the mobile app is nice. 
Not thrilled about having to move to Boomi, but in the end, it may be a better tool than WIM.  For sure not thrilled about losing direct database access and the ability to create custom views etc..  Still investigating the new Data Hub, which may be a good way to get what we want/need etc..  Also not thrilled about not having access to log files like we have with WFC.  Additionally found out that document attachment is not available in the GTOR functionality, while it is newly available in WFC. 
Not applicable since we have not yet decided to move to Dimensions and Pro or go in another direction. 


I love the ease of use for our front-end users and managers.  The ability to clock in/out via their personal phones while keeping a geolocation is awestome.  Our employees love that. 
The integration with UKG Pro is still a work in progress.  This will get better as they are still working on merging the companies together. 
There are several areas where we are solving some of our pain points.  First - we needed a way for employees to do attestation on their own time cards.  Secondly, we wanted to build an automated way to check to ensure an employee is clocked in before granting them access to some of our other software tools.  We accomplished this with an API call.  In addition - we wanted to give our employees more self-service options when determining their schedules, PTO, and even swapping shifts. 


It is cloud-based.  UKG is constantly improving the product through major and minor releases.  It is also the most robust timekeeping product on the market, allowing you to setup up complex pay rules.  Even SAP SuccessFactors has partnered with UKG to offer Dimensions as an option to those who have complex time needs that they can't handle. 
My only dislike is the limited flexibility in Business Structure.  I wished they offered back effective dating of relationships and more hierarchy. The one improvement would be that like Workforce Central, when you put your cursor on a labor level, you see the description 
One of the benefits we realized was in the automation of our attendance reward points.  Before, the whole process was manual and varied between locations.  Now it is automated and standardized. 


The look and feel of the UI is robust.  I like the tiles on the homepage and that you can move them around. We currently use Workforce Timekeeper and are moving onto Dimensions. 
The tiles are not very customizeable.  The custom tiles are very limited.  It would be nice to have some tiles where you can customize and put links to different areas of the system on one tile.  Also would like to see the time off tile to be configured in both full days and hours. 
Get a demo with your data first to get a good look and feel.  Look at all of your processes and policies and ensure that the system can cover all of them. 
Having all the actionable items that both employees and managers need to do daily at their fingertips.  Giving managers access to reports/graphs that will provide them with meaningful data. 


The AI that increased the ease of use for all individuals.  You can select your shifts, trade, cover and be as flexible as possible.  The integration between scheduling and timekeeping is the BEST. 
Losing control to the sql database.  You have to rely on the data hub and reports to give you the information where as in WFC we were able to query the data for all types of input. 
UKG are great partners ... we have worked with them for many years and are excited for what they will bring with Dimensions  The technology allows for users to easily see, identify and alter to meet work life balance 
A new approach to enhace our already utilized self service approach.  Continue to allow our employees the ability to determine when, where and how they want to work. 


Software is a time saver. it allows less human interaction and keeps things consitent on staffing. The software is always moving forward and staying current with the times. UKG strives to be very proactive with the softare 
At times there are certain bugs that can cause issues on version changes but they are usually resolved quickly. As a UKG admin there can be some difficult back end admin settings to get to work 
Id recommend any UKG product for their leading edge technology and proactive approach and their excellent support knowledge 
You are current solving staffing issues after the pandemic and UKG allows us the ability to set rules to keep staffing levels to the required min. by implementing some new rules and target hireback processes 


I find the configuratibility of the system to be it's best feature.  It's easy to make a single platform meet the needs of multiple industries under a local government umbrella. 
As a local government we do not have funds to replace our older 4500 terminals.  Even receiving "new" terminals from depot exchange they are going to a database error message or Device Has Reached Its Watermark.  This is causing issues in some areas. 
Remote workforce and social distancing.  The addition of Workforce Mobile just before COVID ensured our staff would be able to track time and attendance properly, resulting in accurate pay.  Employees didn't have to worry about THAT during the last 20 months. 


I like the ability to make alterations and really customize the staffing system to our requirements and culture. We use Telestaff to manage rosters, bids, and downstream to payroll. 
I dislike some of the long-term issues that impact our organization and still haven't been addressed or communicated. I would like to see improvements with training new people on the configuration in Telestaff. 
We have created an environment of trust through accountability in staffing. We benefit significantly through the transparency of the product. Our business performance has increased, but we do sometimes get bogged down in Telestaff. 


Easily track your time card and take time off via the app on your phone. And it updates in real time to make sure your hours are accurate, and another perk is the ease it gives when you want to switch shifts with coworkers 
Takes awhile to get the hang of the website and app. At first it was very daunting to learn how to use the system and time clock itself but it gets easier over time 
Able to track our timekeeping records and make adjustments for accurate results. It makes it easier to see our time cards and process payroll correctly. We are also able to make a schedule a month in advance. 


I love the small building blocks that allow customization to meet any organizations most complex needs. 
nothing i struggled to find anything that I didnt like or that it couldnt do. 
ask lots of questions, and get help if you have never done it before. 
we are providing our managers with proactive data that they can use to better manage their employees time, schedules and business goals. We are able to provide managers alerts about employees who are approaching overtime, who didn't take a lunch or break, and ensure complete compliance with FLSA and the many different state pay requirements. 


Our company has very complex pay ad work rules. UKG Dimensions allows us to automate those complex rules and reduce the manual amount of work that coincides with timekeeping. 
The Dimensions software does have somewhat of the same look and feel as its other software, WorkForce Central. I would think it would have a completely different look and feel than their old product. 
By switching to Dimensions, we were able to get a whole new insight into data. The dataviews have allowed Management to get a much clearer insight into employees' overtime and other analytical data. 


As someone who works in IT, I am glad to have the software cloud-based so updates are automatically given to us.  I do not have to plan out a project to get it accomplished. 
I dislike the CRTs most. I am ready for them to be integrated within the software as a table that I can just go updated and not have to download/upload when changes are needed. 
Delegation may have been an option in previous version and we did not use it but now we are in Dimensions.  It has helped our Directors to be able to delegate the authority for requests. 


The thing that I like the best is the ability to "create a case" and have access to a reliable technician to help me work through any issue I have. 
More a user issue than a Telestaff issue is the ability to recognize when Telestaff makes a move that I thought should have gone another way.  We say that Telestaff is 99f% correct. 
As stated before, the ease of connecting with a service technician is the best piece.  I can create a case and typically, within a day or so, have a question answered or a problem solved. 


UKG Dimensions is an all-encompassing workforce management software that will help retain employees and empower them to take control of their time and schedule. 
The one downside to UKG Dimensions is you lose SQL access to the database.  This was a struggle from validation or immediate reporting needs. 
In my prior experience, we utilized Dimensions to allow the employee to stay connected wherever they are. Additionally, we wanted to realize real-time information for our Managers to make actionable decisions. 


Very easy to see our schedules and to swap schedules with fellow associates. The app puts the software in our hands when we are away from work and need to request time off 
More of a management issue but, the alerts don't generate fast enough at least in my department at the hospital 
Having an app you can download on your phone to see your schedule and take time off is a nice addition. 
Ease of swapping shifts and also seeing our shift schedules a month in advance. Which is extremely helpful. 


It is the most complete timekeeping solution that I have found. 
Wish it had more flexibility around approval routing, calendar sharing and had a better Outlook integration. 
It is the most complete timekeeping system that I have worked with and has more features and functionality than any other single product that I have seen. 
By moving to the cloud we gain mobility access, we were able to consolidate our Attendance system all within Kronos and streamline our time off requests. 

UKG Dimensions is a HR, HRMS platform designed to help businesses grow. Know the UKG Dimensions features and it’s benefits. 

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About UKG Dimensions

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UKG Dimensions Ratings and Reviews

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