Workday

SAP SuccessFactors

Viventium Software

eXo Platform

peopleHum

Eddy is a simple yet comprehensive HR suite featuring candidate tracking, document management, employee management, time off management, payroll management, and sick leave tracking. 

Eddy is an all-in-one HR Suite designed to hire reliable professionals, retain existing workers, and minimize legal risk. Featuring a perfect combination of hiring, onboarding, payroll, time tracking and people management tools, Eddy features drag-and-drop candidate pipeline, automated messaging to streamline hiring, secure environment to store sensitive employee information, and detailed analytics tool.

Designed for local businesses with deskless workforces, Eddy is a simple, powerful, and highly rated HR platform. It integrates with popular job posting websites like Indeed and Glassdoor, and even allows companies to build their own customizable careers page.

Benefits of Eddy 

<ul>
	<li>Eddy HR Suite allows you to manage your candidate database and track progress of interviews, hiring, and promotions.</li>
	<li>Makes it easy to manage documents such as resumes, cover letters, and job applications. This way, employers can be sure that all relevant information is easily accessible and organized.</li>
	<li>You can easily manage your employee database and track their employment history. You can also view their salaries, benefits, and other important information.</li>
	<li>Provides comprehensive performance management tools that help managers track employee productivity and assess their overall effectiveness.</li>
	<li>Eddy provides comprehensive reporting that enables businesses to track employee data including pay, hours worked, and other information. This can help to identify issues and make necessary adjustments as needed.</li>
	<li>Offers an easy way to schedule interviews with employees and manage the process from start to finish. This can help to minimize the time spent on interviewing and maximize the chances of finding the best candidate for the position.</li>
</ul>

 

Eddy&rsquo;s pricing starts at a nominal fee of just $8 per employee per month. Add-Ons like Payroll, Applicant Tracking, and HR Advisor need to be bought extra, but Eddy hasn&rsquo;t made these modules pricing public.

Allows quickly discovering and hiring professionals, all while leveraging automated communications. 

Applicant Tracking System (ATS) 

Makes it easy to communicate, assign tasks, and get documents digitally signed from new joiners. 

Onboarding 

Allows directors to store all employee-related data in customizable employee profiles.

People Management 

Makes it easy to create accrual policies, and deny or approve time off requests. 

Paid Time Off (PTO) 

Features geo-locating enabled mobile-supported clock in and out functionality. 

Time Tracking 

Provides guaranteed on-time payments with annual tax returns, and W-2 filing and distribution. 

Payroll 

organizationtypes

Large Enterprises

platforms

Linux

monetization

Paid

Small Businesses

Windows

Eddy

<ul>
	<li>Onboarding</li>
	<li>Document Storage and Electronic Signatures</li>
	<li>Employee Directory and Employee Profiles</li>
	<li>Training Tracking</li>
	<li>PTO Tracking</li>
	<li>Time Tracking</li>
</ul>

EDDY PLATFORM

Base Fee

Includes:&nbsp;

<ul>
	<li>Payroll</li>
	<li>Applicant Tracking&nbsp;</li>
	<li>HR Advisor&nbsp;</li>
</ul>

Add-Ons

Sage People seamlessly integrates HR functionalities and people management capabilities in a single platform, enabling multinational companies to acquire, engage, manage and develop their employees.

Sage People is an award-winning end-to-end global cloud HR and people management system built on the Salesforce platform. Extensive, highly configurable, and featuring smart automation and actionable insights, Sage People cuts down HR admin numbers by 40%, and reduces hiring costs by 50%, while increasing productivity by a whopping 50%.

Sage People works best for mid-size, multinational companies having anywhere from 150 to 5000 employees. Reputed brands from Skyscanner to Trustpilot rely on Sage People platform to transform how they acquire, engage, manage and develop their employees.

Benefits of Sage People 

<ul>
	<li>Offers powerful reporting tools that allow you to track and analyze data in order to make better decisions when it comes to employee management.</li>
	<li>Makes it easy to find and hire the best people, thanks to its robust online job search and applicant tracking system.</li>
	<li>Integrates seamlessly with multiple payrolls, benefit carriers, and other third-party applications to help you plan, monitor, and review employee objectives and overall compliance.</li>
	<li>Helps organizations to keep their workforce connected, engaged, and informed by providing access to critical employee data, critical messaging, and powerful workflow automation.</li>
	<li>Sage People allows you to track attendance and leave for your entire global workforce, and it provides a clear overview of the performance of your employees.</li>
	<li>Offers you a comprehensive view of your recruitment processes and provides you with insights into your employee retention rates.</li>
	<li>Built and hosted on the Salesforce App Cloud, it offers fast deployment and easy updates. Plus, it supports the latest versions of Salesforce so you can streamline your workflows and exploit the full potential of the software.</li>
</ul>

 

Sage People integrates with a number of platforms including PlanSource, Soveren, Sage Intacct, DocuSign, Symmetry Payroll Tax Engine, activpayroll, and HireTech. Sage HR hasn&rsquo;t made its software pricing public. On the plus side, however, Sage HR does offer a free trial.​​

Centralizes employee records with digital communications, reporting, org charts, and more.

Core HR 

Allows tracking schedules, holidays, sick leaves, and leave requests. 

Leave Management 

Allows sharing goals, tracking progress, and provides actionable performance insights. 

Performance Management 

Auto converts receipts into expense entries, and allows sharing them via permissions. 

Expenses 

Provides shift-related information, and shifts’ editing provision at the click of a button.

Shift Scheduling

Supports anywhere logins, pre-filled hours data, and approved timesheets merging. 

Timesheets 

Sage People

SuccessFactors is a comprehensive HCM solution that helps businesses manage their human capital. It provides users with a wealth of options and features to help them effectively manage their workforce.


SAP SuccessFactors offers cloud-based HCM software applications that support core HR and payroll, HR analytics, and workforce planning. talent management, employee experience management, and much more. The applications are designed to make it easy for organizations to manage their HR functions from a centralized location, and they offer a variety of features that make it easy to integrate HR into other business functions.

The platform is easy to use and can be integrated with various e-mail and communication platforms, so employees can keep up with their work and personal lives at the same time. Additionally, SuccessFactors offers a variety of reporting features that allow managers to track progress and performance across the entire HR system. Their software is also compliant with various global standards, so it can be used by organizations around the world to manage their employee data and performance in a secure and compliant manner. Furthermore, they offer the ability to identify and assess opportunities for improvement in employee engagement.

Benefits of SuccessFactors

Some of the benefits of using SuccessFactors include:

<ul>
	<li>Improved employee retention and motivation.</li>
	<li>Increased efficiency and productivity in the workplace.</li>
	<li>More accurate performance reviews and compensation.</li>
	<li>Improved visibility into employee data to make better decisions.</li>
	<li>Improved workflows that make it easy for you to enter and track data.</li>
	<li>It is scalable and can be customized as per the needs of the organization.</li>
	<li>Improved communication and collaboration between employees and management.</li>
	<li>Reduced costs associated with employee management, such as salaries, benefits, and training.</li>
</ul>

 

SuccessFactors cloud-based HCM software is easy to use and can be accessed from any device or computer. It is also secure, so you can confidentially store your data. In addition, it is HIPAA compliant, so you can confidentially access and use your data to manage employee records. Finally, it offers a variety of communication tools to help you to connect with your employees and keep them informed of changes that impact them.​​​​​​

Manage and track your employee benefits enrollment and claims processes

Benefits Management

Allows you to process payroll and track employee earnings and deductions. 

Payroll Management 

Helps identify areas of improvement and ensures that employees are rewarded for their efforts

Performance Review Management 

Helps you to identify and attract the best talent for your organization.

Recruitment Management 

Track employee progress and identify areas of improvement.

Performance Metrics 

Helps you plan for the future needs of your company.

Succession Planning 

Provide a flexible and reliable core HR system for managing the total workforce across the globe

Benefits

<ul>
	<li>Increase productivity with automated processes and self-service tools</li>
	<li>Enable employees to easily record attendance and view their balances, overtime, and premiums</li>
	<li>Streamline global employee benefits management</li>
	<li>Automate compliance with global and local regulations</li>
	<li>Manage processes with automation and HR workflows across business systems and functions</li>
</ul>

SAP SuccessFactors Employee Central

Rippling is the best rated app for simplifying Payroll, Benefits, HR, and IT. It’s easy to use, affordable, works for businesses of all scales, and integrates with as many as 500 apps. 

Rippling is the #1 rated HR &amp; IT software that provides a single place to manage payroll, benefits, employee devices, company apps, and more. With Rippling, you can easily manage your employees&#39; records, files, and devices from one convenient location. You can also manage your payroll and benefits with Rippling, and get alerts when there are any changes or issues. Rippling also offers secure cloud-based storage for your files and records, so you can always access them from anywhere.

This platform offers mobile apps for iOS and Android that make it easy to view pay stubs, manage time-off requests, and more. What&rsquo;s amazing about Rippling is how it can integrate with over 500 apps, with the list including tons of popular platforms including Google Workspace, Microsoft 365, Slack, GitHub, Box, Basecamp, Expensify, Asana, Amazon Web Services, Carta, Salesforce, Mailchimp, PayPal, Trello, Canva, WordPress, DocuSign, QuickBooks Time, Indeed, and Shopify.

Benefits of Rippling 

<ul>
	<li>Automates time and attendance tracking from check-in to paycheck with integrated payroll, overtime and break policies, approval chains, mobile clock-in, and customizable workflows.</li>
	<li>Allows providing FSA, HSA &amp; Commuter benefits to employees with just a single pre-tax debit card.</li>
	<li>Features device management capabilities, which allows it to remotely store, ship, set up, and manage employees&#39; devices while providing security &amp; compliance reporting.</li>
	<li>Rippling offers a seamless onboarding experience that ensures your employees are up and running quickly and efficiently.</li>
	<li>Automates your ACA reporting and COBRA compliance so you can focus on running your business.</li>
	<li>Finding important information and other important documents with Rippling is easy and straightforward: With Rippling&#39;s powerful search capabilities, you can easily find the employees you are looking for. You can also filter by position, ID number, or even email address.</li>
	<li>Features an HR help desk, which is a dedicated team of employees who are available to offer assistance with any HR related questions or issues.</li>
</ul>

 

Rippling can be used by all sorts of businesses, from small ones to big corporations, across all sectors like Technology, Healthcare, Retail, Manufacturing, Marketing, Non-Profits, Professional Services, Financial Services, Restaurants, etc. Rippling hasn&rsquo;t made its platform&rsquo;s pricing public. The platform does offer a free demo, however.​​​​​

Offers powerful and reliable payroll with everything from tax filing to new hire filings.

Full Service Payroll 

Allows managing small & large benefits including medical, dental, vision, and 401K at one place.

Benefits Administration 

Job board integrations, message templates, and screening questions allow for easy hiring talents. 

Applicants Tracking 

Allows setting up and managing employees’ apps, right from GSuite to Slack, in one unified place. 

Learning Management 

Tracks and measures employees' performance and goals, and sets objectives and goals for your organization.

App Management 

Manages storage, shipment, and returns for the logistics of your devices. 

Inventory Management 

Rippling

Viventium allows you to manage your HR and payroll in a convenient, cloud-based platform. The software offers a range of built-in tools that help you to manage employee profiles, benefits, performance reviews, and more.

Viventium is a revolutionary SaaS-based human capital management solution that provides an amazing user experience and award-winning software. Viventium was created with the needs of home care agencies and skilled nursing facilities in mind, and it has revolutionized the way these organizations manage their employee populations .One of the most impressive features of Viventium is its ability to optimize workflows based on individual needs, which allows employees to more effectively fulfill their roles with minimal interruption in workflow.

Viventium HR Software helps you analyze your workforce, pulls XML-formatted payroll-based journal (PBJ) files, tracks employees&#39; skills and licensing, generates graphs that show overtime by departments and positions, and even customizes reports. This software is flexible enough for anyone to use, and it is also compatible with Mac and PC. In addition, its client service representatives are knowledgeable about the product, so they can offer helpful suggestions or answer any questions you may have.

Since its launch, Viventium has enjoyed a consistently high client retention rate of 93%, which speaks volumes about the quality and functionality of this HCM solution. Viventium integrates with tons of vendors including dailypay, SkylightONE, OnShift, MayaCare, Optum, smartlinx, TapCheck, and ZayZoon.

Benefits of Viventium Software

<ul>
	<li>Viventium&rsquo;s drag-and-drop 15 visualization options allows businesses to create all sorts of reports they can imagine to generate business intelligence, like discovering employee turnover by job function or analyzing payroll by department.</li>
	<li>Offers a superb Learning Management System to skill, train, educate, and certify employees according to the precise requirements of the state they operate in.</li>
	<li>Helps HR professionals manage the entire employee lifecycle, from onboarding to performance reviews and everything in between, allowing for a streamlined process that is less time-consuming and reduces errors.</li>
	<li>Automates the payroll process, helping reduce costs associated with processing payments, benefits, and other related paperwork. It also eliminates the need for expensive or time-consuming data entry processes.</li>
	<li>Offers a built-in report writer that allows users to easily create and share reports on employee performance. This can be used to monitor the progress of individual employees, identify areas of improvement, and track quarterly or annual goals.</li>
	<li>Matches employee&rsquo;s Form I-9 information details with their U.S. Department of Homeland Security records and the Social Security Administration, which allows for easy details verification.</li>
</ul>

 

While Viventium is best for Home Care &amp; Home Health, and Senior Care &amp; Skilled Nursing industries, it can also be used by other small to midsize businesses in categories like Real Estate, Financial Services, Restaurant, and Skilled Labor. Viventium hasn&rsquo;t made its plans or pricing information public. However, Viventium HCM software does offer a free demo.​​​

Provides everything from easy access to job boards to scheduling interviews with candidates.

Recruiting & Applicant Tracking 

Offers online payroll services that handle everything from the simple to the most complex.

Payroll Management  

Allows employees to make informed decisions by comparing benefit packages. 

Performs HR paperwork, expectations settings, and getting new hires into the payroll system.

Seamless Onboarding 

Provides access to updated HR forms documents, compliant job descriptions, handbook policies, and more. 

Human Resources 

Offers attendance software that fully integrates with your payroll software for easily calculating payroll. 

Time & Attendance  

Award-winning cloud-based human capital management (HCM) software which provides all modules from hiring, engagement, performance, employee experience to exit. 

peopleHum is a cloud-based human capital management (HCM) solution which provides all the modules for employee engagement, applicant tracking, onboarding and more. The platform provides a unified experience for automating your hiring process and managing your employees through its end-to-end people management capability. With peopeHum, you can engage with your employees, discover their strengths and weaknesses, and develop carrables for optimum performance. Additionally, PeopleHum provides features such as employee scheduling, time tracking, payroll processing, leave management, and more.

PeopleHum also offers features such as eSignatures, performance/appraisal cycles, learning management, and hybrid-work. Designed to streamline the process of human resources (HR) administration by integrating all your HR processes into one place, it provides a single view of employee data so you can track productivity and performance across departments more comprehensively. The software won in the category of &ldquo;The Best Human Capital Management Software&rdquo; held by Global CODiE in 2019.

peopleHum integrates with numerous payroll vendors including ConqHR, PaySpace, greytHR, Paybooks, PayGlobal, and Paysquare. Also integrates with chat channels like Slack &amp; Microsoft Teams, SSO &amp; Calendars like Outlook, &amp; GSuite, and even Biometric Systems.

Benefits of peopleHum

<ul>
	<li>Makes the onboarding process quick, efficient,and error-free. Your staff will receive login details and instructions quickly and effortlessly so that they&#39;re ready to start working right away without any headaches or hustles involved!</li>
	<li>Comes with an integrated leave and attendance tracking system which allows you to keep track of employee absences and illnesses easily and accurately.</li>
	<li>Insights from the AI-driven analytics module provide you with valuable data about your workforce demographics, hours worked per week/month/year, skill sets required by your current or future roles and more.</li>
	<li>Helps you manage your workforce remotely, making it easier for employees to get their jobs done and stay productive.</li>
	<li>Easily handles the transitions of employees in a timely and orderly manner. You will know who is leaving when they are leaving, and what tasks need to be completed on their way out.</li>
	<li>peopleHum&rsquo;s mobile apps make managing your company&#39;s HR processes easy from anywhere that has internet access!</li>
</ul>

 

peopleHum is typically used by medium and large-scale businesses to automate their people management tasks. peopleHum&rsquo;s plans and pricing isn&rsquo;t public, however, it does offer both a free trial and a free demo.

Tracks employee satisfaction and engagement levels, as well as identifies any trends or patterns. 

Employee Engagement 

Keeps track of files related to employee records, including W-2s, social media posts, and more.

Data & Document Management 

Helps managers to track individual success in meeting organizational goals.

Objectives & Key Results (OKRs) 

Dynamic dashboards provide you a quick overview of important aspects of your workforce. 

Dashboards 

Automates tedious tasks such as employee onboarding or background checks.

AI & Automation 

Allows using the same login credentials for multiple online platforms. 

Single Sign-On (SSO) 

PeopleStrategy is a new-age hire-to-exit SaaS-based HR platform that aims to simplify work life and help you create a future-ready talent workforce.

PeopleStrong is an HR tech platform that includes Human Capital Management, Payroll, Talent Acquisition &amp; Management, and Collaboration.

PeopleStrategy&rsquo;s human capital management features help managers to track and manage employee data. This includes managing hiring processes, tracking employee performance, and automatically assessing potential risks and rewards associated with employees. The software also helps organizations to manage payroll and employee records, including everything from tracking hours worked to managing pay, benefits, and leave balances.

With its Talent Acquisition &amp; Management features, you can search through thousands of job postings quickly and easily, manage your recruitment strategies via email templates and job ads, track the progress of your candidates throughout the hiring process, and connect with ranking agencies to find talented candidates more easily, as well as analyze detailed career histories. It also features powerful collaboration tools that make it easy for employees and managers to share information, plan meetings, and track progress. This makes it easier for companies to identify issues early on so they can be resolved quickly and smoothly.

Benefits of PeopleStrategy

<ul>
	<li>The platform offers enterprise-grade security with layered encryption and access restrictions, which keeps your data safe no matter where it&#39;s stored or who has access to it.</li>
	<li>Its mobile app allows you to easily view employee profiles and make changes related to their work status or compensation.</li>
	<li>Offers a comprehensive learning module that helps employees learn about all the technologies available in our platform, including things like eDiscovery, coaching, performance management, and more.</li>
	<li>Provides data as a service, which allows you to create interactive dashboards that allow you to better understand your employees&#39; performance.</li>
	<li>It is designed to help you manage your performance in a better way, giving you the ability to track and analyze key employee behaviors, including engagement, motivation, and productivity.</li>
	<li>The conversational interface makes it easy for managers to connect with employees and provide timely feedback.</li>
</ul>

 

PeopleStrategy HR software is most suitable for enterprises having anywhere from 50 to 500 employees. However, the software can scale up or down to meet business&rsquo;s specific needs. PeopleStrategy offers a free demo, but its pricing isn&rsquo;t available.

Makes it easy to add new functionality as your company grows

Recruitment & Onboarding 

Allows you to find the best candidates for your open positions quickly and efficiently. 

Scalable & Agile Architecture  

Tracks the number of days absent, total time away, and average hours worked for each employee.

Leave & Attendance

Enables you to access your data and files from anywhere.

Mobile-First Experience 

Tracks your progress, find new opportunities, and learn about upcoming trends in the industry.

Career & Skills 

Allows planning for both short-term as well as long-term transitions.

Succession Planning  

PeopleStrategy

Ascentis is a leading cloud-based human resources software capable of automating all labor-related complexity. It&rsquo;s easy to use, easy for your workforce to access, seamlessly integrates with existing software and processes, and comes with industry-leading customer service.

With Ascentis, employees can punch in/out, view accruals, access their schedule and pick up open shifts, request time off, view available time off balances, and view paychecks, tax and deduction details. Employees can also receive messages and push notifications, view benefits summary information, manage personal information, access online learning content, recognize peers with kudos, manage expenses, and can even find co-workers in company directory and initiate contact with them with a click.

On the managerial front, managers can use Ascentis to find team members contact information, approve time off, create customizable punch in/out surveys, manage direct reports information, and view and manage schedules. That&rsquo;s not all though. Managers can even use Ascentis to send targeted employee push notifications, review punch statuses, receive notifications about employee requests, approve expenses, and even create company news feeds.

Ascentis provides a range of integration solutions and technologies, including pre-built connectors to major payroll vendors, a robust web services API to access data, and complete integration project outsourcing.

Benefits of Ascentis 

<ul>
	<li>Features automated solutions like an accurate time-tracking touch-free time clock and many others for simplifying the most complex HR needs.</li>
	<li>Ascentis not only allows for 100% accurate payroll management but also does it 30% faster compared to similar HR software, leading to improved employee retention.</li>
	<li>Its secure portal allows for quickly pushing out relevant content, customizing reports, and managing benefits, thus eliminating the need for tedious paperwork.</li>
	<li>Its talent management features including real-time feedback, on-demand training, and merit-based raises, help employees to reach their maximum potential and makes it super easy for companies to reward their best-performing candidates.</li>
	<li>Makes recruiting super easy by driving applicant flow with its online pre-screening capability.</li>
	<li>Provides a built-in ROI calculator that shows one&rsquo;s investment impacts, and promotes buy-in from your executive team.</li>
</ul>

 

The software is designed for midsize companies in categories like construction, healthcare, manufacturing, and warehouse &amp; logistics. Similar to many HRMS software, Ascentis hasn&rsquo;t made its plans or its pricing information public.​​​

Allows employees to enter and leave the workplace without disrupting their workflows. 

Punch In/Out Mode  

Geofencing Helps restrict access to certain areas of the office, based on specific parameters.

GPS Enabled 

Supports Biometrics verification with both fingerprints or face recognition algorithms.

Biometric Enabled Logins

Supports numerous popular languages like French, Dutch, German, Spanish, etc. 

Multi-Lingual 

Allows supervisors to toggle between employee profiles for assessing performance.

Supervisor/Employee Toggle 

Allows you to access the system from anywhere, making it easy to manage your team remotely.

Mobile Apps  

Ascentis

I have now had Ascentis HR for 2 months, and Payroll for a month, and I can sum my experience up in 4 words:
Thank goodness for Ascentis.
We are a small to medium company with the unique feature of being made up of multiple FEINs. We are also on an aggressive growth plan in terms of expansion. Although the company has been around for more than 30 years, it's only been in the last 5 it's gone from a small family business to a regional (soon to be national) distributor.
When I took on the position with this company to build a HR department and functions, one of the task requirements/ requests from the owner was to bring payroll inhouse within the first year. Payroll was being managed by the accountants, and it was neither cost-effective or timely; corrections were always a challenge. The existing HR software, Sage, was full of bugs and not managing tasks effectively. Much of the historical data was inaccurate, as well.
Literally, I was printing out time punch reports, manually entering onto a spreadsheet, and at the end of the paycycle emailing it to the accountant with all changes/corrections the very next business day. And then sending someone an hour away to pick up checks. And same for corrections. Not anymore.
I did quite a bit of research early on for the right system. The multiple FEINs made some systems much more expensive. And even though I'm in a culture that has been embracing change, I knew doing everything at once would create shock waves. Additionally, the projected growth made it so easy, expandability was a absolute necessity. Finally, the system would need to be easy enough and intuitive enough to teach a Vice President to be an emergency backup.
Selection of Ascentis was easy, actually. I asked lots of questions, and the response was usually either "oh, yes, of course, this is how we do that...." or "that does sound a little different, let me check" followed by "ok, this is how we can do that for you...". Things fit nicely.
The implementation team has been wonderful. They made it easy, making sure I knew what they needed and when, and kept me updated on their statuses as well. I unexpectedly had to move up one of my timelines as my previous system had a different renewal date than I was originally told. It took two months to implement HR, and 3 to do Payroll, which in terms of transition is lightning speed.  This is particularly true as I had other major projects going at the same time. Christy, Jean, Kimberly and the rest have been great about letting me mess around with it before going live, and been there to answer the phone as my safety net as I spend time double and triple checking things when I went live.  We have had a few minor tech problems, and Jack solved them quickly and easily.
Training was almost too much. There are videos, live demo, handbooks, and the team calls. They have been great about letting me do that part at my own pace.
Once piece of advice: if you have more than one location, use the tax service. Payroll does not print coupons and is a little less helpful with the who-when part (although the related reports are awesome.)
I have now had two zero-error payrolls; I had to make up mistakes to learn how to do that piece! We are likely adding Tax very soon, and anticipate adding Time later this year. We are eventually going to add self service.
Ascentis has wonderful reports, and has cut the time involved significantly. It's less expensive, and just so easy to use. Even the Payroll person at the accountant who did it before is jealous.



We had always outsourced our HR and payroll, and as a rapidly growing company with more offices opening around the country, we were outgrowing the functionality of the third party HR firm; not to mention the enormous costs of their service fees, inflated benefit premiums, and customer service issues.

During my research of in-house support software, Ascentis stood out for its completeness. There is a lot of software that will do HR, or payroll, or timekeeping, but I wanted something that was already built to work and flow together. I was looking for something that would provide a high level of detail in data storage and maintenance, as well as be customizable for the way we already operate. Ascentis definitely provides all of that, and has a good user interface as well. I appreciate how comprehensive it is - I'm happy that it handles our taxes as well as manages data flow to our benefits carriers through Carrier Connect.

We began implementation in July 2012 and currently we use Time, Self-Service v 8.4, HR v 8.5, and Payroll 4.2.1. Since we started, there have already been big upgrades to Self Service and HR that has resolved some of the issues I was having. We have done an open enrollment already using the Self-Service, which creates a walk-through wizard for employees that makes the process of learning about company benefits and signing up for them really easy. The housing of the benefits structures is detailed and I was able to automatically build in nearly all the rules or restrictions that were associated with our plans.  

Implementation went smoothly overall - it was a daunting task but the support is terrific. Everyone I've talked to in all the software components are very available and patient, and extremely responsive. This was one of the most important considerations for me. This being our first time handling HR and payroll in-house, I knew we needed to work with a company that we could have a personal relationship with, and not be lost. I also appreciate the fact that the software is continually upgrading and improving. I do not expect anything to be perfect; it is more important to me that they are working to improve and are responsive. Any issues I've had, they have received thoughtfully and log the suggestions/needs to submit for potential changes.

I'm extremely happy with the product and the company and look forward to continuing working with them.

We've used HR Office for about 20 years now -- started out with the in-house Access version and have used the .asp version since about 2001/2002. I like that it's cloud-based, but most importantly for us, it offers employee self-service for PTO requests and information updates. The key reason we've stayed with this system is that it provides automatic calculations of paid time off based on a formula we set up, automatically changing accruals on employee anniversary dates. It also allows us to easily calculate PTO that will be earned through the end of the fiscal year since we allow staff to schedule (and generally use) PTO in advance of accrual. The calculations take into consideration any accrual rate changes and adjusts out any dates already scheduled. There are other HR solutions with a simpler interface, but this feature was a deal-breaker for us. The PTO request workflows can allow for more than one approval level and sends email alerts. Support has generally been very good in all the years I've used it. We only have 30 staff members, but years ago, they implemented a rate based on a minimum of 50 users. We recently implemented the self service to manage PTO requests and overall, we're thrilled to have made that move (we have multi-tiered approvals, which they didn't have in the past). I would really like to have more customizable fields in the request form to prompt the user for key information the supervisor needs to make an approval decision. The interface is sometimes very slow to load for the HR admin (it's a remote desktop configuration). Some of it's not intuitive -- when setting up a new employee and their PTO accrual, we get a prompt that the person is not employed 40 hours (part of our PTO calculation criteria), but rather than the person's hours worked being in the main employee tabs, you have to click out and go to a completely separate area to indicate that they are full time.

We brought payroll in-house after outsourcing it for over 15 years. We were tired of having vendors add ridculous fees and for stifling our ability to make back-end changes.  In addition, they made numerous mistakes in processing taxes and garnishments.

The choice to go with Ascentis was made in large part because of the incredible ability to customize it. The setup of the system (employee records, reporting, back-end) is very logical and easy to navigate.  

The implementation was fantastic, and who ever says that about changing payroll systems? Our Implementation Manager, Elissa, was extremely knowledgeable, not only about Ascentis, but payroll processes in general. She was incredibly fast at responding to questions and to implementing all the data as it came in. She provided us with an action timeline outline who was responsible for each part along the way. We had our implementation complete and parallel payrolls processed AHEAD of time!!

So far we have loved the ability to run off-cycle checks, and payroll has processed without a hitch. The off-cycle paychecks alone have saved us thousands in fees we would have normally paid. We also implemented Employee Self Service for the first time and my employees love having access to all their pay information online. The few times we've needed to access the customer support team they have been incredibly responsive.

I would highly recommend Ascentis to anyone!!

One of the things that I was looking for was an HR system that would link to the Payroll system so I wouldn't have to do dual entries. This system provided that for me. The other tabs we have added on the HR side is Education (degrees held) and Salary survey information, so this has come in handy for requests that come up. It also makes it much easier for the EEOC reporting along with the Worker's Compensation reports because data can be entered there too.
 
The Employee Self-Service tool through Ascentis is very clean and uncluttered compared to other systems. I had another vendor do a presentation for me, and the screen itself looked way too overwhelming. I didn't want to make it too difficult to use for both the managers and the employees. Since we have rolled out the Self-Service tool, my employees love it! They are so excited about the features and how much they can access for their own screens. In fact, we used the Open Enrollment feature so that the employees could go into this system to make changes for the upcoming year. The employees can also access their W-2 forms at any time during the year.
 
I like everything: HR, Payroll, Timekeeping, Carrier Connect, and the Employee Self-Service tool.
 There is nothing that I would change about Ascentis.

I have never worked with a vendor who was so organized and supportive of us reaching our goals. There was never a gap when we needed help--calls and emails are always returned promptly. They are a great organization that employees top-notch experts who are there to help you. Wish other organization ran this smoothly. The implementation process is so well-planned. You have a team of experts supporting you for each module and they really work with you to learn and get through building. They also hold you accountable for your "homework assignments" to keep you on-track for your go-live date. This was helpful to us because we are so busy but they held our feet to the fire with deadlines (and we met our go-live date with ease). Our employees like the easy to use system and we have received much positive feedback since rolling out. Needing to use a Remote Desktop to access the back-end for set up and maintenance is cumbersome. I had to invest in a second monitor to make it easier. The end-user's interface (Employee Self Service) is 100% web-based, so no issues there. This is truly my only complaint. Everything else they said they system could do really is possible. They are honest in what they sell.

ADP had virtually zero support, and it was expensive.  We would go months without hearing back from anyone at ADP.  Our "Account Manager" would sporadically respond to us but never solve any issues.  And it was about a billion clicks to get payroll processed.

Overall, our experience with Ascentis has been positive. We saved a little bit of money, gained the support we needed, were able to streamline the close of payroll periods, and can process payroll much quicker. ADP had virtually zero support, and it was expensive. We would go months without hearing back from anyone at ADP. Our "Account Manager" would sporadically respond to us but never solve any issues. And it was about a billion clicks to get payroll processed. The best part about Ascentis is their support, hands down. It is very rare that we have to wait more than 1 or 2 business days to get an issue resolved or an answer to a question. If it is an urgent matter, they are on it immediately. In addition, we get a dedicated Account Manager that is very responsive and helpful. Even when our account managers have changed, they are always brought up to speed and haven't dropped a ball yet. The modules are somewhat segmented. We log into one application for payroll, another application for HR, and another application for timekeeping. They are working toward getting everything centralized and web-based, but they aren't quite there yet.

I really do like the Ascentis system and would highly recommend it because it offers a lot of functionality and great value for a mid size employer. Many similar systems are often priced significantly higher or out of reach. The Ascentis payroll and HR systems offer a lot of functionality and value for the money. Their customer service is very good. It's a very good system for a mid size employer group. It is not a single sign on system and the HR changes don't automatically update in Payroll. Once changes are made in HR you have to go in to Payroll and individually approve the changes. While it is a good feature as a last step to double check your changes, it can also be time consuming depending upon the amount of changes to be approved. Also, it is easy to forget to update the change in Payroll if you get busy or distracted.

I think this product is great. Our company is uniquely structure and has difficulty with systems fitting our needs. Ascentis gives us control to customize the system to how we need it, the only draw back is understanding the details on how things flow and what changes effect other areas. The best part about Ascentis is the versatility and customization. Everything flows together so it cuts down on duplicate work. The reporting is great and I like how we can basically create any report we need. Sometimes it is hard to determine what flows to what and how certain things / changes effect other parts of the system. Can be complicated to figure out. Deadlines for Quarterly and annual filings are hard to meet.

Our overall experience with Ascentis has been amazing. We always get the support we need and feel very confident with the software. Very easy to use, and user-friendly... we are constantly training new Managers, etc., and everyone seems to understand the system quickly. Provides HR with a consistent, reliable system to work with. Employees appreciate having everything in "one place" (personal info., payroll, benefits, etc.). There is nothing we don't like about this software. They have been going through upgrades for quite some time, and actually, listen to customer suggestions. They provide very clear training on the system changes and are more than willing to assist with questions, etc.

Overall we have implemented the system and we are using it. Ascentis support is helpful. The recruiting feature is collects good data, candidates are able to complete the application. The performance reviews module is straight forward and the wizard makes it easy, very easy, for employees to complete their reviews. It can be hard to get the system to do what you want! For example, our company uses the Kudos feature all the time. However it takes 3-4 clicks to find the "give kudos" button. I have made several requests to move the button, but I am told it can't be done. 

Applicants see a plain white page with small font as they use the wizard to click through the application process.

I would definitely recommend Ascentis to anyone ... large or small company. Our transition to Ascentis was well supported and has opened our processes up to today's world. Ascentis is very user friendly. I'm still getting familiar with a lot of the features but I have not found anything to this point that is overly challenging or difficult to get understand. I like the way HR and Payroll sync, which eliminates double entry. And our supervisors love the access to their crews through Self Service The reporting features are somewhat challenging only because I'm still getting used to them. There are a lot of selections and I'm still finding my pathways

Not good at all. Implementation was never complete, the system was outdated. The customer service was non-existent. It was not cost-affordable for the lack of services provided and we had to sign a contract. The only thing that seemed to work with Ascentis was the timekeeping. However, it did not bridge to our payroll system causing us to manually enter any non-productive time into payroll every other week The customer service for Ascentis is absolutely non-existent. It was so terrible that I had to send an email to the CEO and other members of the C-Suite to get my issues addressed.

outstanding by far. Ascentis has been easy to understand in the set-up interaction and backing has been extremely useful with any inquiries we have. This is our first HRIS, and it is so ideal to have all representative data in one area. The framework has been not difficult to make refreshes in. The most difficult thing for us is getting Tax questions replied when required as the assessment division isn't however effectively open as they may be in another city, which is a few hour time distinction for us and you need to email them with any inquiries to find a solution.

So far i think it is a good system for the most part but it needa some work definitely Was not part of the company at that time I think it is a great system to use for the most part, everything is easy to understand once you get used to how things work Customer service is not the best. I just feel like if i send an email to support ot takes entirely too long to get assistance. Also any time we want to change something, they charge you for every little thing

It worked for bookkeeping better. I like that this software has a function that you can view everything at once. You can see your time offs and you current clock in on the same screen. It is relativity easy to use and it has book keeping function that allow pay checks to be issued easier than other software. That is sometimes have different leave amounts on the different screens without telling you why.

Overall this is a super easy performance review, time coding and tracking and PTO interface. I've also successfully done training within the platform for HR. I love the one button punch in/out as well as easy time tracking for PTO and my timesheet. You may need initial training to use time coding settings/categories. Easy to use once you get the hang of your project codes.

Lots of integrations, great for tons of people, well managed and thoughtful design. Employee information, comfortably managed. Useful links provided to everything you need to manage employees, or as an employee, everything you need to keep yourself on track. Organization can be cumbersome and annoying, but it's a good problem to have. Slow, clunky load times.

Great for posting jobs and applicant review. Very easy to use in that aspect. Keeps track of salary input and review status as well as employee longevity. Back end of Ascentis is not very user friendly at all for mass communication and employee portal information unless you are very experienced in HTML format.

I have always been pleased with Ascentis for timekeeping. I know exactly how to use the features and have kept my hours tracked through this software. I haven't had any problems until this point! We only use Ascentis to keep track of hours worked and it works well

This software is very userfriendly. We use it everyday to make sure staff are up to date on all information. It also helps keep track of staff's personal information. Honestly the system is amazing. And the help desk is alwasy on top of things.

My light in to this software was one of the very first things I received as a new hire. Helps keep me on track, as far as work performance goes. Everything is pretty simple so far. Very user friendly and easy to navigate.

- Splendid performance and options for human capital management
- Offers great educational/professional development options - It runs a little slow sometimes but always runs

It is a vast improvement to our old system and we are generally pleased.
Multiple areas to personalize the system and classify the employees (ability to assign departments, etc.)

This software was very user friendly for employees and myself. The layout was not confusing over overbearing. I did not have any cons with this software.

The integration with payroll is really poor, and the reporting can be challenging.

We will be looking into this in the next few months. The integration with payroll is really poor, and the reporting can be challenging. The data is secure. The platform is old with cumbersome login
Not a true integration with Payroll or ERP, need to maintain separate lists
Clunky and hard to use

If a company requires variable pay calculations, LaborMetrix, not Ascentis, is good. Every other aspect is more difficult and time-consuming from running regular payrolls, to managing the database of employees, to entering new hires or terminations, to new hire enrollment or open enrollment, to viewing employee information.

If a company does not have a need for variable pay calculation, do not use Ascentis. If a company already uses NOVATime, contract with LaborMetrix directly and avoid Ascentis as the middleman. If a company only has basic needs, go with paylocity or ADP or paycom. If a company requires variable pay calculations, LaborMetrix, not Ascentis, is good. Every other aspect is more difficult and time-consuming from running regular payrolls, to managing the database of employees, to entering new hires or terminations, to new hire enrollment or open enrollment, to viewing employee information. Contract with LaborMetrix Payroll - Requires more manual steps including processing separately in the timekeeping portal, calculating in the variable pay calculator application, exporting from the variable pay calculator application to a .txt file, uploading that .txt file into Ascentis payroll to add the hourly pay. Paychecks do not include the time off balances by default, which is out of compliance with CA earnings statement laws. Administrators have to export the balances and manually upload them for every payroll. Paychecks can display the 401K contribution percentage, but not the Roth 401K contribution percentage. We have to use a separate payroll application to do the W-2 and quarter-end processes because the main web portal is not able to do that. We have to use the separate payroll application to get reports of any use because the main web portal only has a few reports available and they are not helpful. In order to view an employee's paycheck, the administrator has to go through his or her personal profile and payroll screen. The administrator is unable to edit an employee's tax withholdings on the web portal.
HR - Almost everything related to configuration and management is only fully-functional on the Remote Desktop that no one mentioned being necessary at all during the sales calls. Administrators cannot do everything from the main web portal. This includes editing employee access and changing the information that is displayed to employees on the main web portal. This includes setting up benefit carriers and employee profile management. Most of the reports available on the web are not useful, and administrators have to use the Remote Desktop to create custom reports.
Benefits - Unable to view the EDI feed information. Administrator view does not show the sum of all of an employee's benefit costs. Managing the documents and links in the benefits section requires using the Remote Desktop that no one mentioned during sales and requires unnecessarily complex steps involving adding a picture to a specific folder in the remote desktop and then including the file reference to RD/Company/Admin/Folder/file.jpg just to have a picture displayed for employees instead of just uploading the picture like any other website.
Timekeeping - Requires separate processing in order to lock timesheets and process payroll, requires a workaround involving exporting the following pay period to show the current time off balances when downloading the figures to be included on the paychecks,. The system has meal premium features and shifts features, but they conflict and display incorrect times for approaching hours (example shows meal premium after 6.01 hours instead of after 5 hours). Notifications that were sent to the EE and supervisor were sent at midnight the night after the employee already reached the point of getting a meal premium, which does not help anyone avoid it at all. Holidays paid out the number of work hours on the shift plus the 30 minutes of unpaid lunch, which meant they were overpaid. Holidays paid out for days when the employee was not scheduled to work, which meant they were overpaid. Sick balance policies consider transferring to be like a new hire, which incorrectly adds 3 days of sick time to the employee's balance. It's been a year since implementation and problems that caused Ascentis to postpone our implementation still have not been fully resolved. Features highlighted during the sales meetings do not work and we have had to deactivate them to avoid confusion with our staff and supervisors.
Mobile App - Paycheck information in the app does not match paycheck information shown on the web portal. It displays hourly-only timesheet features like exception counters and things for salaried employees who do not get meal premiums or OT or clock in and out. It allows employees to add or remove employees from their benefits, which should not be allowed unless the employee had a qualifying life event. It does not allow employees to submit address updates, scheduled for future bug fix but currently displays unpaid hours like unpaid vacation as a dollar amount instead of hours. It's scheduled for a future bug fix but currently shows a total rate that is the sum of an employee's sick rate + vacation rate + regular rate + OT rate + etc... that does not mean anything, but is shown for some reason. It does not allow administrator configuration of what should or shouldn't be visible to employees, does not display all of the pay statements in the employee record when they are all visible on the main web portal, and it has two separate sections in which employees can view their balances and request time off - one from the last paycheck's information and one from NOVATime, which is confusing because they do not always display the same information.
Recruiting - The system user experience is extremely convoluted. Also, unlike others that just allow clients to add the forms and things required from applicants, Ascentis charges at least $100 for every form that needs a signature, which is most forms in the new-hire process. Ascentis also charges for each signature. Ascentis also charges for each administrator/manager who would use the recruiting module. None of this was stated during the sales meetings or even in the order form/contract.
Reporting - Reports cannot contain timekeeping data, HR/Benefits data, and payroll data in the same report. They all have to be separate reports. Also, unlike ADP or others that do it for free, Ascentis charges the client at least $500-$1000 for creating custom reports.

There are no deal breakers with Ascentis in my opinion. The system is very flexible and allows for work arounds where limitations exist.Update: In the last year and a half Ascentis has been unable to provide electronic transmittal of benefit information through their system in a timely, accurate and/or consistent manner. This is a key component of any HRIS in my opinion and the failure to provide this feature (which we are paying for) has been a very large disadvantage for our company. If a timely, accurate and consistent automatic transmittal of benefit information to benefit plan providers is important to your organization, I would not recommend Ascentis at this time.

The user adaptability of Ascentis is far superior to other HRIS I have used. The ability for the user to taylor the system to the specific needs of the company is by far the biggest selling point of the system. Additionally, the reporting feature which allows the user to pull data from any field in the system, even customized fields, is extremely attractive and not common with other HRIS. There are no deal breakers with Ascentis in my opinion. The system is very flexible and allows for work arounds where limitations exist.Update: In the last year and a half Ascentis has been unable to provide electronic transmittal of benefit information through their system in a timely, accurate and/or consistent manner. This is a key component of any HRIS in my opinion and the failure to provide this feature (which we are paying for) has been a very large disadvantage for our company. If a timely, accurate and consistent automatic transmittal of benefit information to benefit plan providers is important to your organization, I would not recommend Ascentis at this time. Recruiting/Onboarding - We typically hire candidates site unseen and send them overseas to work. Ascentis allows us to capture information on the candidates from the recruiting phase all the way through the onboarding phase of the hiring process.
Extremely Customizable HRIS - The ability to customize and add tabs to the HR side of Ascentis provides endless opportunities to capture any and all data that needs to be tracked and/or reported on for employees.
The Benefits enrollment, open enrollment and carrier connect features of the system have streamlined the Benefits Administration process in my organization to a point where it requires very little time and attention. Once the benefits are set up through Setup Manager and tied to the benefit provider through Carrier Connect, there is very little maintenance or attention required. The organizational structure of Ascentis and segregated nature of the system and system support can be confusing. For example, if I need assistance with onboarding an employee it is not often clear who I should contact for assistance. The company seems to be divided by Ascentis HR, Ascentis Payroll, Ascentis TimeKeeping, and Ascentis Recruiting, It would be nice to have one point of contact for customer support for the entire Ascentis system rather than having multiple points of contact that are often changing.
I attending the Ascentis User Conference in 2013 during which we were told that Ascentis HR would be transitioning to a new platform in early 2014. Since that conference, I have received no communication from Ascentis as to the status of the transition and we are still on the Remote Desktop platform.
During the User Conference 2013 there was no one from Ascentis that was familiar with the Onboarding side of Ascentis. I got the impression that we were one of very few customers utilizing the onboarding feature and the Ascentis staff was not aware of the features and were unable to answer any questions. In fact, I felt like I was answering their questions rather than them answering mine.
Would love to see the system be more flexible for international use. The system does not allow international contact information to be entered and does not allow for selection of any country locations other than US and Canada. We have had to work around these limitations.
The Attendance tracking is somewhat limited in that it does not allow for a policy which awards PTO in lump sums at multiple intervals throughout the year. It allows a policy where a flat amount is awarded once a year or where the PTO is accrued on a regular basis only.

The employee self service portal has gone over well with our employees and Ascentis has done a good job on that aspect of their product.  If you only purchase the HR product of Ascentis, then it may be more beneficial that what you currently have, but be prepared to have little to no support when needed.

We chose to leave our former provider and go with Ascentis so that we could have an all in one system for HR, payroll, benefits, onboarding, performance management and learning. While initially we were excited to have the "total package" we have ended up unenthusiastic, frustrated and unhappy with the Ascentis product. We would have never switched if we knew then what we know now. The employee self service portal has gone over well with our employees and Ascentis has done a good job on that aspect of their product. If you only purchase the HR product of Ascentis, then it may be more beneficial that what you currently have, but be prepared to have little to no support when needed. Creates a streamlined process, although it is more complicated to navigate through some pieces than necessary and isn't a completely smooth transition from one piece to the next.
Employee Self Service portal - easily accessible and allows employees to view their check stubs, W4s, W2s, change tax information, direct deposits and basic employee information. It also provides employees with a tool that they use to see how changes can affect their paycheck prior to making a decision. While many reports are offered, their titles are misleading. It is frustrating to pull a report to find out it isn't what you were needing at all. You can create a custom report; however it may take multiple reports to gather all the infomration you need. All reports are in PDF, although you can export some to Excel. If there is a report you need but can't obtain, they will create it for you, but for a fee. If you have Ascentis payroll the reports are even more frustrating and all are in PDF format ( who needs a report in PDF!).
It is presented as a "whole package" program, while in reality it is many databases communicating with each other. This creates multiple logins for the adminstrators and we often experience lag issues where data isn't flowing over.
It is also presented that you will have a dedicated support team. You do not! You have a different number to call for different pieces (benefits, ACA, HR, etc). Often times only getting a support voicemail where you leave a message and it may be days before you hear from anyone. We all know when you need assistance that more often than not you don't have days to wait. Lack of communication is a major issue for our company. After the initial implementation of HR and Payroll, we don't feel valued as a client.
You are responsible for certain reporting tasks that you were not made aware of during the sales and implementation process and may not have had to do with your old HR provider. Often you only receive an email right before it is due (sometimes after) with little to no guidance on how to complete the task.
While webinars can be a great tool to ASSIST in training, they can not replace the human interaction that is often needed. The webinars are often extremely long just for one particular topic. Most HR professionals do not have that kind of time while performing all other duties and the day to day issues that arise. A perfect example is ACA, which was over 4 hours of webinars.

I think in a very simple, very small organization, Ascentis may be a decent choice. However, there is simply too much room for error in entries for a larger organization that depends on a higher percentage of correct data and has many users, so checks and balances are fewer.

I do not believe Ascentis can compete with either Ceridian or ADP (or SAP). I implemented, utilized and managed these various systems years ago and even at that time, the products were more advanced than Ascentis is today. I think in a very simple, very small organization, Ascentis may be a decent choice. However, there is simply too much room for error in entries for a larger organization that depends on a higher percentage of correct data and has many users, so checks and balances are fewer. The web-based product is being advanced and seems to be moving in a direction where a web-based product could be utilized in place of the remote desktop.
Customizable fields and tabs. Ascentis has a significant quantity of customization which is very necessary for the complexities within our organization.
User password reset. It is very quick and efficient to change a user's password when they are locked out (as long as the remote desktop is already open). It should be far easier to rehire an individual with prompts as to the fields that require editing. Currently, there are multiple steps and screens/tabs and no prompts at all. If one field is missed on the employment tab, the employee will continue to show as being terminated on reports which can raise a lot of questions and takes more time/effort to correct.
The Employee Manager window should be expandable to enlarge. It is small and often hard to read for aging eyes. Lack of this simple feature makes the product also appear quite antiquated.
Information in the fields and tabs within Employee Manager should not be so easy to accidentally overwrite. Lack of a simple warning again makes the Ascentis product seem antiquated.
Lack of follow up follow through when there are issues. We often take issues to Ascentis Support and often, the resolution takes days or weeks and has been seldom satisfactory. We often have to send several reminders for assistance before we get the action we need. Frequent turnover of account reps also seems to be an area of concern.
Using a remote desktop source or RDP over SSL is also antiquated. A well-secured web-based product would be far more user-friendly and simpler to access.
Limited space on remote desktop. Having to move attachments over to the remote desktop to upload to an employee profile can be a hassle. I have moved several attachments over to upload, been faced with the typical HR interruptions and ended up have to re-attempt a fee days later only to find that some of my attachments are randomly missing. Then having to go back and identify what was deleted due to space constraints and start the entire process over.

It may be better suited for a smaller company with straightforward policies and rules. Our organization has many unique circumstances that the system can't keep up with. To determine whether or not the system will suit your company, make a list of all unique circumstances that your company will encounter. Then ask, specifically, how Ascentis can help with the given process.

We looked to use the HRIS that ADP offers. The reasoning for not selecting this was due to the amount of time an implementation would take and lack of resources. There was also a constraint with money. When we implemented Ascentis, we were going from spreadsheets and paper copies to an HRIS. Anything looked better than what we were doing! We also didn't have the background of working with an HRIS to know what we needed in an HRIS. It may be better suited for a smaller company with straightforward policies and rules. Our organization has many unique circumstances that the system can't keep up with. To determine whether or not the system will suit your company, make a list of all unique circumstances that your company will encounter. Then ask, specifically, how Ascentis can help with the given process. Automatic file feed-- we set these up to automatically feed to our benefit system. This has worked particularly well, as we were able to increase the frequency when we were rapidly hiring. This allowed employees to set up a benefit account more quickly and sign up for benefits in a more timely manner.
Keeps track of the date and person that made the last change in Asecntis. It doesn't say which field, but it has the date and person that made the last change on the given employee information tab.
Keeps the history of compensation and job history well. The product is accessed through a remote desktop. This makes the product extremely slow. So slow sometimes, that the reaction time lags so much that it isn't worth it to make any changes in the system.
The bonus and performance modules are not conducive for a successful performance management campaign. There are so many unique situations in our organzation, that these modules can't keep up with all of the intricacies.
The support staff has given misguided advice. Perhaps they need to be trained better?
We have two different company names, so in the system, we have to select the correct company name in order to view that company's information. It makes it difficult for running reports for the entire organization because you have to run one report in one company code and then select the other company code to run an identical report and then combine the two reports in order to run a report for the entire organization.

For small companies, like less than 300 employees, Ascentis HR would be great! For larger companies, a system with more automation capabilities, more robust support services and more system adaptability would be better.

I've seen other systems that are more compatible with other systems. Ones that send information to other systems that need to have updated Employee records,and that receive fully created profiles from the Applicant Tracking System used to find and select candidates, so all the new employee profile is fully done, automatically, when an employee begins. Ascentis, the way it is set up at my company, only imports a partially completed profile from our ATS. For small companies, like less than 300 employees, Ascentis HR would be great! For larger companies, a system with more automation capabilities, more robust support services and more system adaptability would be better. Customizable. The system can add new tabs and custom fields to all employee records that can then be reported on.
You can create custom reports (although not the easiest to do), and then save the reports you'll need again for future use so you don't have to re-create the report every time, just run it as needed for updated information.
It's a secure system. We've never experienced any data breeches of any of our employee information from the system. Support - there are so many tiers of support and many of them know only the basic "how to"s of the system. For more complicated requests, it takes several layers of support to get to the right person that may or may not know the answer.
Integration with other systems could be way better. We ran into MANY issues trying to keep our employee data up to date because of the limited integration capabilities. Payroll system info didn't match Ascent employee info which didn't match our LMS data, etc.

Ascentis has some good points but overall we have been VERY disappointed with this HRIS.  We were sold something that doesn't look like the product we received.  The customer support has been VERY slow to respond and the excuse was always the same "well, it's ACA season so..."  We have been disappointed in the implementation process as well.  Most of the implementation was done by us, a 2 person HR team, which took up HOURS of time.

We were moving away from ADP because the reporting was so bad. When we were being sold on Ascentis, we were sold on the fact that reporting was user-friendly and even shown how easy it was to run reports. Whatever we were shown is not what we received. The reporting is even worse than ADP's. Ascentis has some good points but overall we have been VERY disappointed with this HRIS. We were sold something that doesn't look like the product we received. The customer support has been VERY slow to respond and the excuse was always the same "well, it's ACA season so..." We have been disappointed in the implementation process as well. Most of the implementation was done by us, a 2 person HR team, which took up HOURS of time. Recruiting-Posting positions and pulling job descriptions from the JD library is easy to do
Onboarding- this is a one-stop shop for onboarding! I love that the applicant can sign all new hire paperwork through the system before they are hired
Employee Self Service Portal-love the widgets! Implementation- when going through each phase of implementation, we felt like the implementation rep would run us through their program and immediately toss us over to support, whether we were ready or not.
Training- We needed MUCH more training than we received during implementation. This was a HUGE disappointment to us.

If you need a HR solution and a small to medium size company that does not require any kind of customized reporting then this would be an ideal product.  If you require custom reports which nearly all companies require, and you like a responsive client then Ascentis is probably not for you

We used Ascentis across the entire office workforce as our Intranet solution and were trying to incorporate it into payroll. We also use a sentence for large portion of our management reporting as well as other reporting features. Additionally we had business processes to pull data from our data storage in the cloud, which was then sent to us to be incorporated into our servers that are located on site If you need a HR solution and a small to medium size company that does not require any kind of customized reporting then this would be an ideal product. If you require custom reports which nearly all companies require, and you like a responsive client then Ascentis is probably not for you Making an extremely wide variety of reports available
Clearly and concisely relaying what their product can do for the company
Different tools were laid out in an intuitive manner on the interface They have not been very responsive when we have had problems in fact sometimes it takes several weeks to get back to them
They promised us the moon and then were not able to deliver and everything they promised we had a specific need for some of the data which they said would be available and then they said it wasnt available when we need it

I guess this would be better for a larger firm so that at least benefits enrollment data could be transferred to carriers.  This was one of the things we were excited about Ascentis offering.  During implementation, it was discovered that carriers of groups under 100 do not accept data transfer.

Our employees use the platform as a tool to review and update benefits and payroll, as well as update family &amp; personal data. Also used during open enrollment. Additionally, staff uses it to request and track PTO. So far, it has not addressed any problems but has actually created more. I guess this would be better for a larger firm so that at least benefits enrollment data could be transferred to carriers. This was one of the things we were excited about Ascentis offering. During implementation, it was discovered that carriers of groups under 100 do not accept data transfer. Provides "one stop" for employees to obtain information on a number of areas 24/7. HR and Payroll have to be logged in to separately which is extremely inconvenient.
Reporting is extremely difficult to use.
Not intuitive or user-friendly from the administration side.
Payroll requires early transfer of data which is sometimes difficult.
Response to problems/trouble has been slow and has resulted in a fair amount of anxiety.

Ascentis is well suited if you are located in a state where labor laws are relaxed and lean towards favoring the employer. Ascentis struggles in accountability, infrastructure (support tickets are disseminated into secondary and third tickets), 2/10 chance in getting a live person on the phone when you call support.

ADP is mostly likely the status quo for HRIS systems, their CS and 24/7 support is incomparable to other systems, including Ascentis. There are often manual corrections needed, negative changes to user view, and other very odd things that happen with Ascentis that I have never, ever experiencing with other HRIS systems Ascentis is well suited if you are located in a state where labor laws are relaxed and lean towards favoring the employer. Ascentis struggles in accountability, infrastructure (support tickets are disseminated into secondary and third tickets), 2/10 chance in getting a live person on the phone when you call support. Electronic EE filing system Functionality
Support is always self directed to Ascentis Community
Constant outages and no accountability across the board
Not able to keep up with CA compliance in terms of meal-break penalties and final pay requirements.
Ad Hoc Reporting feature is extremely antiquated
Payroll consulting, should add this

Cannot stress more that an integrated system is needed. They are working toward getting information on the web, but right now it is necessary to sign on to their platform to use the system. Sign on to payroll separately. Movement between HR and payroll is not always what is expected. Very bulky. Ascentis also does not have the bells and whistles that other HR/Payroll systems have.

Personally, I have used Peoplesoft, UltiPro, SAP. I did not choose Ascentis HR, and when put up against the previously mentioned it does not stack up. Cannot stress more that an integrated system is needed. They are working toward getting information on the web, but right now it is necessary to sign on to their platform to use the system. Sign on to payroll separately. Movement between HR and payroll is not always what is expected. Very bulky. Ascentis also does not have the bells and whistles that other HR/Payroll systems have. Ascentis allows us to use the TMS system to do medical competencies
TMS customer service is very supportive
Pays accurately Needs to be completely Web Based
Need single sign on
HR and Payroll need to be completely integrated
Reporting needs to be more robust.
May answers that you get from Ascentic are not full answers and points you in the wrong directions

Might be good for a really small company with 100 people or less.  The system can't keep up with our needs.  The onboarding system and recruiting modules are great but the Talent Management module falls very short of what companies need.

We are evaluating WorkDay and Ascentis can't even compete. Might be good for a really small company with 100 people or less. The system can't keep up with our needs. The onboarding system and recruiting modules are great but the Talent Management module falls very short of what companies need. Recruiting system
Onboarding system
When we are able to get dedicated representatives it works better It takes an act of god to get a new user added
The implementation team basically pushed off all of the work and were more concerned over wrapping up the project than getting things done right.
No formal project plan for implementation
We were promised a system that was flexible and would suite our needs but it doesn't come close.
Performance system is a nightmare. Won't print everything you enter. Users would save their reviews and the info would disappear. They would have to start over.

If you are a small company, there are other options and functions you will not use with Ascentis. However, the customizable options Ascentis offer will be a plus if you have unique benefit options or salary/compensation models.

ADP - is a system for enterprise-level companies for 100+ employees. With us being a small company Ascentis pricing and options seemed to line up for what we were looking for and had the custom options we were looking for. If you are a small company, there are other options and functions you will not use with Ascentis. However, the customizable options Ascentis offer will be a plus if you have unique benefit options or salary/compensation models. Great customer service, the support team is fairly easy to reach via phone and email.
Great internal reporting aspects of the system.
All in one system with HRIS, Payroll, and Timekeeping. Updated system design. (timekeeping has been updated - nice touch)
No need to access the system through remote desktop seems silly.
All data needs to be added to the different systems manually and approved. Multiple/duplicate steps reduce efficiency.

It's well suited for smaller organizations under 500 employees.

Ascentis doesn't compare. We chose Ascentis because it was the right price-point for our small business. It's well suited for smaller organizations under 500 employees. Reporting capabilities are intuitive. Easy to manage and use.
Assisted in helping us automate our former paper/excel process. More accuracy.
Dedicated Project Manager throughout the entire process. Support never answers the phone. You always have to leave a message and they will "attempt" to call you back within 48 hours. Your hand is held for a while but ultimately, you're on your own afterwards. Good luck trying to remember something you did a year ago like Open Enrollment.
Everything is self-service which is time-consuming and processes to complete modules is cumbersome.
Things that should be default within the system are said to be "custom" and therefore an additional fee is involved. This adds up.

Small companies that do not need a robust system.  Company that prefers customization vs. plug and play for needs. Manual entry as some things do not flow from the ESS, or Payroll to the system.  The flow from one system to the next can be confusing for the users.  All aides are videos with very minimal documentation that users can reference.

Decision to move forward with this product was made prior to my starting with the company. All other systems listed above have been better than Ascentis. Ascentis would be perfect for a small start up company that is just building. For established companies exceeding 200 employees, this is not the right product. Small companies that do not need a robust system. Company that prefers customization vs. plug and play for needs. Manual entry as some things do not flow from the ESS, or Payroll to the system. The flow from one system to the next can be confusing for the users. All aides are videos with very minimal documentation that users can reference. Multi-window capability for employee data. Integration: a lot of manual updates
Not an intuitive system for users
Limitations-- a lot of customizations
Reporting could be more robust

The recruiting, onboarding and performance management modules meet all of our needs. It is easy to set up and easy to use.
I wish it were easier to modify the home page without having to "write code".

We selected Ascentis for better customer service than we had with ADP. The recruiting, onboarding and performance management modules meet all of our needs. It is easy to set up and easy to use.
I wish it were easier to modify the home page without having to "write code". Our Project Manager was particularly helpful with implementation. She checked in weekly and was quick to respond when we needed additional help.
We appreciate the ease of report writing and the simplicity of the HR side.
We like having carrier connections available for our benefits enrollment. Timekeeping is actually a separate platform and is clunky compared to the Ascentis side. We really wish the timekeeping piece was under the Ascentis umbrella.
Novatime is not user-friendly and, unfortunately, that is the part that employees and managers have to use.

Ascentis could be well suited for companies new to HRIS/payroll systems. Hard to see how a large company could have an easy integration in the beginning.

We thought they were better. In some ways, they are. All have pro's and con's. Ascentis could be well suited for companies new to HRIS/payroll systems. Hard to see how a large company could have an easy integration in the beginning. Self service has some good features.
Directory is nice addition.
Customer service is good. Need to move to a single sign on and not hop between systems.
Need to fully integrate Timekeeper and not treat it like another company.
Need to be more transparent about how long it takes to make minor software adjustments.
Need to focus on mobile app ASAP so it doesn't look like all users are hourly staff.
Need to allow for more customization without charging extra fees.
Need to quit nickel and diming all minor things during the implementation phase.

It'd really benefit from being completely in the cloud. The performance piece would benefit from being completely reworked. It'd really benefit from having everything in one place as opposed to multiple logins (Remote desktop is not ideal and is outdated).

I wasn't involved in the decision to pick Ascentis HR. We inherited the system. It'd really benefit from being completely in the cloud. The performance piece would benefit from being completely reworked. It'd really benefit from having everything in one place as opposed to multiple logins (Remote desktop is not ideal and is outdated). There are a variety of really great reports that we can pull. The ability to create custom reports is also a plus. The performance management system needs a lot of work. We've encountered so many different issues that we didn't use it for two review periods which cost us a lot of time.
The ATS tracking system is not the greatest. It is especially difficult uploading or updating the documents needed after an applicant has been hired.

The company should be less than 150 employees.

This is our first HRIS. The company should be less than 150 employees. There are custom tabs which are reportable and contain 12 fields each.
The Self Service feature is very user friendly and customizable.
You can track history on employment status and job status. The system does not have the ability to link positions to departments, divisions or supervisors. Therefore you must link each employee to their organization categories one at a time.
The benefit information reporting is very cumbersome. The Self Service benefit enrollment works very well for the employee but is difficult to analyze the captured information for submitting to carriers.
There are no specific areas focused on succession planning or training programs.

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