Catalyst Alternatives & ReviewsUsed by 65% Professionals

Catalyst Reviews

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4.5

/5

(Alternatives.Co rating)
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  • Large Enterprises
  • Small Businesses

Catalyst is highly praised by its users for its intuitive interface, comprehensive sales management features, and ability to drive results. Customers appreciate the software's ease of use and the efficient manner in which it streamlines the customer support process. The majority of the users have praised Catalyst by describing it to be a game-changer for their team and providing the best tools they need to drive positive results.

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Alternatives.Co has rated
Catalyst
4.5(1200 Ratings)
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  • 4.6
  • 3.6
  • 4.4
  • 3.6
G2
4.6
Top Comments by G2
Positive Comments
  • Eric R.Customer Success Sales Manager
    Review
    4.5

    As a product, Catalyst is extremely intuitive, easy to navigate, and gives us the flexibility to allow users to customize their view to best fit their workflow. Our Success Manager made our implementation easy and provided an immediate impact. Review collected by and hosted on G2.com.

  • Vishal B.Enterprise(> 1000 emp.)
    Review
    5.0

    Catalyst is a one-stop shop that allows me to track all information pertanining to my accounts such as account health, renewal sequences, call notes. Before we used Calatyst, I had to depend on 3 CRMs to get such information and the worse part was that they weren't even integrated. Review collected by and hosted on G2.com.

  • Katy E.Mid-Market(51-1000 emp.)
    Review
    4.5

    We're still in infancy stages with Catalyst -- but I'm incredibly excited about discovering future unlocks for our entire org; but mainly our CSMs to work more efficiently. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Management ConsultingSmall-Business(50 or fewer emp.)
    Review
    1.0

    It does not sync with Salesforce very quickly and oftentimes I can't add a contact to a call I just had because they haven't been in our system long enough. Also I have to manually sync calls to SF more than I'd like. Review collected by and hosted on G2.com.

  • Verified User in Professional Training & CoachingMid-Market(51-1000 emp.)
    Review
    3.0

    Sometimes hard to find the option that you are looking for. Review collected by and hosted on G2.com.

  • Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)
    Review
    3.0

    I still find myself wanting to do my own account view manipulation, remove unnecessary columns, etc. Review collected by and hosted on G2.com.

GetApp
3.6
Top Comments by GetApp
Positive Comments
  • Zona M.Mental Health Care
    Review
    5.0

    That we can share the detailed programs with the parents and other staff. I can pull graphs and reports to send to insurance. Very informed programs that is right there at your fingertips.

  • Patrick C.Financial Services
    Review
    5.0

    Extremely easy to use. Catalyst has a great interface that allows for easy navigation and use. Reporting is top tier.

  • April A.Mental Health Care
    Review
    5.0

    System is easy to use. Great shortcuts for tracking data

Negative Comments
  • Jessica P.Individual & Family Services
    Review
    1.0

    Tons of unfixed bugs and crashing problems. Makes your data incorrect and you have to spend hours to fix it. Absolutely horrible customer service and follow up/ follow through. The new app is so bad that we are using the old one and that one has bugs and unfixed issues too. Their response time is awful and they do not give you a date for when they will fix things. You are left being better off going back to paper and pencil. Get a different app before you waste your resources on catalyst!

  • Steve S.Education Management
    Review
    1.0

    No data integrity. Laughably bad support and up time.

  • Tamar B.Hospital & Health Care
    Review
    2.0

    The website/app is down and inoperable 40% of the time. The support staff is rarely helpful and the data often does not sync so our data team must manually enter each goal and each target.

Trustradius
4.4
Top Comments by Trustradius
Positive Comments
  • Gabriel SilvaAnalista de sistema
    Review
    10.0

    In our region, the Cisco 2960-X/XR Series Switch has been standardized in our organization as an access switch. In our building, we have 4 floors. On each floor, we have a rack with 2 to 3 2960-X access switches with 48 ports and 10GB uplinks, all with power over ethernet technology to connect workstations, printers, IP phones and points of access. We have been using it for many years and now have a lot of reliability in this product for its high performance, safety, features, durability, and zero technical problems. Cisco always surprises us in positive ways, so we have chosen to purchase several pieces of equipment from them.

  • mike nugentQuality Manager
    Review
    10.0

    BC Systems began our NIST 800-171 Cybersecurity Assessment in 2020 which is required by all DoD contractors. We hired a local consultant to guide us through the process and address any issues we may face along the way. Our first task was to replace any outdated hardware on our network with more reliable secure equipment. They recommended we purchase several Cisco Catalyst Switches and run new cable for the best outcome. We have been online for months now and are completely satisfied with the improved performance we see on our network. No dropout, which was a big problem on our old network, and no workstation connection issues. I am glad we made the upgrade.
    Reliability - No dropout between workstation and server PoE - Useful in many areas of our building where power is lacking Easy to use GUI - For metrics, analysis, and troubleshooting

  • Om KhardNetwork Engineer
    Review
    10.0

    They work much efficiently on loop avoidance for a layer 2 frame broadcast storm by using an internal STP (Spanning Tree Protocol). It helps my organisation to make frames move in the correct LAN. We are'nt having a big organization , we work in a SOHO (small office home office) and comparatively other vendors switches I prefer to work with the friendly CLI of CISCO catalyst switches. Internal STP and loop avoidance for avoiding the broadcast stormIn STP election, at first, every device in the loop says "I am the root, with this BridgeID". And then the STP election happens to elect the Root Bridge, root ports, blocked ports, designated port (dr), backup dr.VLAN functionality we can create 4096 Virtual LANs in a Switch, which can be used to separate the different departments for an organization.
    Avoids the Broadcast Storming using STP (Spanning Tree Protocol) It can Block the vacant port of the Switch using BPDUGuard and PortFast so that the other outsider person cannot sniff into the network. VLAN partitioning , but up to 4096 vlans can be created VTP Virtual Trunking Protocol is used to make a trunk between a Client Switch and a Controller Switch (Cisco Switches), Controller switches make idempotent to a Client Switch and have the count of changes in the Client Switch if any changes made from Controller

Negative Comments
  • Verified UserEngineer
    Review
    4.0

    We use it at the aggregation level and some access on campus. At the aggregation level, it permits us to have modular aggregation, thanks to stack feature. Moreover, we can mix 1G and 10G devices depending on the environment. At access level, it permits us to have dual power access switches and fiber access port for site security stuff.
    Stability over upgrade. Rolling upgrade on stack.

  • Peter MckenzieCisco Instructor
    Review
    5.0

    We having being using the Catalyst 2960 switches for years. They are very reliable. We use them as part of our CCNA, CCNA Security & CCNP Route course. They provide a "virtual" solution for students who can be on different routed networks.
    These switches are EOL but they are still performing well. Sadly the last IOS was 15.2, so there are labs that where they can't be used for in CCNP.

  • Verified UserVice-President
    Review
    5.0

    We used the Cisco Catalyst switch for our user community switches, allowing workstations, phones, printers, scanners, APs, Cameras, etc., all to be connected, segregated, and stay up.
    Cloud management would be nice. Not a fan of the support renewal costs. Kind of a pain to implement. Doesn't always play well with others.

Capterra
3.6
Top Comments by Capterra
Comments
  • Samer Y.Managing Partner
    Review
    4.0

    In general each user will find Catalyst to be well worth the effort, time and money. While there are many platforms that can set reviewers to analyze emails and find privileged information, you will be hard pressed to find another program that has been so consistent. Catalyst is dependable and you will love it!

  • Verified ReviewerEvent Logistics Manager
    Review
    5.0

    Overall my experience has been great. I have not had any complaints from submitters or reviewers about their user experience.

  • Morgan M.BCBA
    Review
    3.0

    Overall, I am thoroughly disappointed in the lack of progress that app has made over the last five years.

  • Jeffrey M.PreK ABA Teacher
    Review
    4.0

    Positive and convenient. I look forward to getting better and more efficient at using it.

  • Lacey N.AGENT
    Review
    5.0

    Great product. Much easier to use than other system I've tried!

  • Tamar B.Clinical Data Associate
    Review
    2.0

    Catalyst has overall been a nightmare to work with.