Dialfire Alternatives & ReviewsUsed by 70% Professionals

Dialfire Reviews

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4.2

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Dialfire proves to be a stellar cloud-based call center software with its seamless recordings, advanced campaign management, and secure voice encryption. The easy data import and export feature facilitates efficient contact list management, while call blending optimizes call handling. Leveraging a predictive dialer, Dailfire boosts agent productivity by connecting them to the most relevant calls. Overall, it stands out as a top-notch solution for businesses seeking a powerful and feature-rich call center platform.

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Alternatives.Co has rated
Dialfire4.2(3 Ratings)
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  • 4.2
G2
4.2
Top Comments by G2
Positive Comments
  • Siyanda K.Small-Business(50 or fewer emp.)
    Review
    4.0

    The dialler is cloud-based and very flexible when setting up campaigns. you have the option for manual or predictive dialling, and you can setup dial rules and even allow inbound calls with specific routing rules. It was relatively easy to setup, and we can use our own caller ID. The call rates are quite reasonable as well Review collected by and hosted on G2.com.

  • Ashish K.Sales Head
    Review
    5.0

    The Best Part of Dialfire is synced contact, and the Software will automatically dial thousand of calls continuously. You can also use Dialfire software the same for Inbound calls. Review collected by and hosted on G2.com.

  • Chris G.Picture Framer/Website Manager
    Review
    3.5

    Being able to dial through lists of contacts automatically (predictive/smart dialing) is really great. And you cannot beat the price! No one else would even come close. Most programs that offer this type of dialing will cost thousands. Review collected by and hosted on G2.com.

Negative Comments
  • Chris G.Picture Framer/Website Manager
    Review
    3.5

    We ran into too many technical issues/bugs that we weren't able to get resolved. Review collected by and hosted on G2.com.

  • Siyanda K.Small-Business(50 or fewer emp.)
    Review
    4.0

    There is a slight learning curve when doing the initial setup, it can be a bit overwhelming to someone who is inexperienced. Also, the only other feature we wanted was the option for a secure line for taking sensitive information like credit card details etc and as far as we can tell, this option is not available Review collected by and hosted on G2.com.

  • Ashish K.Sales Head
    Review
    5.0

    I recommend the Dialfire team work on technical glitches. Review collected by and hosted on G2.com.

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