Used by 70% Professionals
Dialfire Reviews
Free | Paid4.2
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Dialfire proves to be a stellar cloud-based call center software with its seamless recordings, advanced campaign management, and secure voice encryption. The easy data import and export feature facilitates efficient contact list management, while call blending optimizes call handling. Leveraging a predictive dialer, Dailfire boosts agent productivity by connecting them to the most relevant calls. Overall, it stands out as a top-notch solution for businesses seeking a powerful and feature-rich call center platform.
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Dialfire4.2(3 Ratings)
Dialfire4.2(3 Ratings)
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4.2
4.0The dialler is cloud-based and very flexible when setting up campaigns. you have the option for manual or predictive dialling, and you can setup dial rules and even allow inbound calls with specific routing rules. It was relatively easy to setup, and we can use our own caller ID. The call rates are quite reasonable as well Review collected by and hosted on G2.com.
5.0The Best Part of Dialfire is synced contact, and the Software will automatically dial thousand of calls continuously. You can also use Dialfire software the same for Inbound calls. Review collected by and hosted on G2.com.
3.5Being able to dial through lists of contacts automatically (predictive/smart dialing) is really great. And you cannot beat the price! No one else would even come close. Most programs that offer this type of dialing will cost thousands. Review collected by and hosted on G2.com.
3.5We ran into too many technical issues/bugs that we weren't able to get resolved. Review collected by and hosted on G2.com.
4.0There is a slight learning curve when doing the initial setup, it can be a bit overwhelming to someone who is inexperienced. Also, the only other feature we wanted was the option for a secure line for taking sensitive information like credit card details etc and as far as we can tell, this option is not available Review collected by and hosted on G2.com.
5.0I recommend the Dialfire team work on technical glitches. Review collected by and hosted on G2.com.
4.7
5.0Dialfire has been an invaluable asset to our customer service team. It has allowed us to easily manage large customer outreach campaigns, with its intuitive and user-friendly platform. It also provides a great way to track customer interactions, so that our team can quickly identify and address any customer issues.
5.0Dialfire is very easy to use and the onboarding for new colleagues is a no-brainer. There is nothing that can happen or be done wrong.
5.0la rapidit et la facilit de mise en oeuvre , ainsi que le dploiement dans l'entreprise mais aussi pour une utilisation avec des personnes en Tl Travail.
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