- Steven K.F
At every level, it is a pleasure to deal with Exago from CEO downwards, the team are helpful, accessible and knowledgeable. The communication is clear and frequent and the product is easy to use with an excellent support team. The product is continually evolving, very robust, and I would say best of class-based upon feedback from my customers and team of BI developers who have worked previously with a wide range of BI products. Review collected by and hosted on G2.com.
- Dan B.Business Intelligence Developer
Intuitive and easy to use. Great support and dev team, responds very fast when issues arise. It enables the users to rapidly build complex reports which have repeating data and would be otherwise tedious. Modeling data into charts and various other visualizations is very easy to develop. Also, Exago gives you the means to extend some of its functionalities, and you can create your custom functions to use in the development of the reports. Review collected by and hosted on G2.com.
- Scott D.Director of Product Strategy > North America & Asia Pac
We want to use more features available and need more time to appreciate all that the tool can offer. Review collected by and hosted on G2.com.
- Verified User in Computer SoftwareMid-Market(51-1000 emp.)
Because Exago use cases are relatively simple we tend to have users utilize Exago where they could have actually used something even simpler. Exago's proprietary report formats then lock those report solutions into the Exago box. Review collected by and hosted on G2.com.
- Vadi V.Manager, Engineering
Very large data can take some time to load up within Exago, perhaps no different than other reporting or BI solutions. There are some provided options that do allow you to work past this such as caching of data. Review collected by and hosted on G2.com.
- Glenn W.Director of Product Management
Accessing a knowledge base or community forum Review collected by and hosted on G2.com.
- Sara-Anne L.Computer Software
Exago has many features that showcase our data into meaningful visualizations and analytics for our clients. We use Exago for both standard reports in our product and custom reports. We've found Exago to be a robust reporting tool that meets the needs of both our company and our clients.
- Bob A.Computer Software
Mature product, well designed and quick to deploy
- graham b.Information Technology and Services
Easy to setup for Customers to create their own Reports. Scheduling/Emailing Reports
- David W.Information Technology and Services
Error messages were often tedious and required digging through logs. We also had some difficulties embedding reports into our own applications.
- Mark R.Computer Software
The dashboards take an incredibly long time to load and there doesn't seem to be a simple solution for fixing this just yet. Improved Map reporting would be a great addition, a number of our clients wish to view data on maps and this seems to be very limited at the moment. The UI of the dropdown filter boxes could be improved and it would be good if you could return back to your filter options after running a report if you wish to amend rather than having to run another report.
- Anonymous ReviewerComputer Software
You get what you pay for. The software can't scale with you
- Gary H.VP of Product Development, IT, and Hosting
Three years ago, we set out to find a reporting solution that could replace SQL Server Reporting Services. We had a long list of requirements, among them: A Web Based Report Designer Easy to Create Basic Reports with Little to No Training Advanced Functionality that would Satisfy our Advanced Users Licensing that working with an onsite and SaaS deployment model A Clean Modern Looking User Interface Ability to White Label Ability to Secure the Scope of the Accessible Tables and Data Ability to Integrate with our Security Model and Dynamic Table Relationships Ability to have a Distributed Execution Model for our SaaS solution that Maintained Data Isolation and Security Exago and one other reporting solution were short listed and went into an evaluation phase. During this 2-month process, we did POC integrations, tested the performance of the solution, security, APIs, and called on technical support. We found that Exago was faster to implement and easier to use. In one of our tests, we sent out a link to both products and asked all our employees to create a report within both products, without any training on either. We found that everyone created a report in Exago, but we had a high percentage of people that could not in the competing product. Additionally, the reports made in Exago we generally built with more complexity in them, due to the ease of use. Their support was extremely responsive. So much so, that we thought that it may just be because we were in the sales cycle. I am happy to say, that is not the case. Exago is just very customer focused and has a knowledgeable support staff that is always looking out for the client.
- Jennifer T.Software Developer
From my perspective as a software developer who integrated Exago's software into our own, they provide many flexible features that allow you to customize the product depending on your own needs. For example, Exago provides several interfaces that allow us to manage our customer created data, where we store the reports and schedules created by our customers in our own database tables. They also provide other extensibility features, like server events that allow you to add custom code for specific events during a report execution. We have used the api to "publish" reports for use in other parts of our application, as well as replace legacy asp reports in our application with reports created in Exago. This has helped us tremendously in standardizing reports across our application in terms of the terminology used as well as the data that is returned. Now when our customers try to compare results from various reports across our application, there is much more consistency.
- Jon B.Vice President
After a multi-year search, we choose to use Exago as our BI reporting layer for our clients. The design of the product was very smart- almost anything can be configured and indeed we have been able to alter the look and feel of the product to match our software. Whenever there is an issue, we get a fast response, and in those times when a bug fix was required, the communication was excellent and the timeline more than reasonable. Graphs and dashboards are excellent, and the advanced report writing tool works out of the box and is easy for report administrators and even some non-programmers to use. The one downside is that when a normal report is created, pagination is required- which speeds up processing but detracts from the user experience. But overall, as a user (and as an advocate for our user's users), it's a great product, and it can't be beaten from a business model perspective and is a great value proposition.
- Harriet J.QA Analyst
Exago is the ad-hoc reporting engine for our IT business management software product. We have over 7000 customers. Some have created just a few reports, others have created hundreds. From a user perspective, Exago integrates nicely with our product. Exago's styling extensibility enables us to give our reporting module the same look and feel as the rest of the application. Our customers can quickly build simple reports or use Exago's formula capability to build complex ones. They love the ability to schedule reports to automatically run at different time intervals. Since we provide our own dashboards, we haven't exposed Exago dashboards to our customers, so I can't comment on that functionality. Exago's customer support is very responsive. We've worked closely with support and development staff to diagnose some complex issues and have been happy with the attention and time they've dedicated.
- Louis C.Lead Purchase / Sales
We have over the last year applied Exago's API and user architecture to great advantage in creating effective solutions for measuring our performance as a group and for individual workers. Though some what difficult to access , Exago's customer support has proved valuable for our company in developing applications for our native management and ad reporting performance systems. We would advise in order to insure a proper fit for your company's management software to engage with Exago's customer service a full interview in order qualify their API and development architecture as a proper fit for your company. Once that cycle and analysis is complete and the necessity for future IT cycles is reduced, we can say Exago is highly recommended.
- Brett M.Software engineer
We have been using Exago for a few years now as an integrated part of our product - and it's a solid reporting tool. I have years of experience working with Crystal, and SSRS, Telerik... and hands down, this is a much more pleasant environment to build reports in! The UI is fantastic, the features are solid, and it is obvious that Exago cares about it's customers, providing outstanding support, training, and staying with us every step of the way. They have consistently delivered a solid reporting experience for our users, and are continuously improving the product as well, providing value as time moves on. A class act, any way you look at it.