Hyro AI Reviews

Oded O.VP Marketing

5.0

We were considering a few different vendors in conversational AI, and ultimately were impressed by the idea of not having to build out each conversational flow (like with Drift, Kore, etc). Hyro didn't disappoint; I didn't have to expend resources to have my team learn conversation design, and the lead generation and qualification use cases (out of the box) worked well. Fast forward three months, and we're handling 27% more conversations with leads that interact with us on the website than before. Conversion rates are up too. Review collected by and hosted on G2.com.

Jillian G.VP of Marketing and Investor Relations

5.0

As a marketer, I've had my share of chatbots and automated voice disappointments in the past... this is a completely different level. I love the way you don't have to invest way too much time and effort in building your website chat and quickly implement it. The fact my team doesn't have to constantly add more and more scenarios because of Hyro's tech is incredible. They're a true disruptor in the industry. They also have good reporting which I use quite frequently. Review collected by and hosted on G2.com.

Verified User in Education ManagementMid-Market(51-1000 emp.)

5.0

Conversion rates have been similar to live agents using Intercom, which is wild when considering that it's end-to-end automation here. Impressed by the natural language understanding but not blown away, the industry still has ways to goall in all, great product. Review collected by and hosted on G2.com.

Verified User in Hospital & Health CareSmall-Business(50 or fewer emp.)

4.5

There is always room for improvement but nothing to dislike. Sorting the conversations could be a bit more easier, I assume, but that's not a major issue for me. Review collected by and hosted on G2.com.

Amir M.SMB Team Leader

4.5

It's easy to be one of the skeptics when it comes to conversational AI, but it's different with Hyro. Their team is so dedicated. The one time we had data issues they went out of their way to help us to fix the problem, even when it turned out to be our fault... Review collected by and hosted on G2.com.

Victoria O.Director of Marketing

4.5

It seems to me Hyro is growing quickly and that obviously entails some growth pains. Their team keeps adding new features and making changes in their dashboards and insights settings. Sometimes it's hard to keep track, but I guess you could look at it as a positive too. Review collected by and hosted on G2.com.