Certainly IO Reviews

Tyler F.Tech

4.5

Recent improvements made by Certainly show how seriously they are taking improving analytics and reporting capabilities. The technology shows potential for speeding up training for big datasets and increasing operational effectiveness. Review collected by and hosted on G2.com.

Oleksandr C.Continuous Improvement Lead (Operations Manager)

4.5

+ The support I have received throughout the onboarding process has been exceptional, and the platform's versatility has allowed me to create a chat-bot that is tailored to my business's needs. Review collected by and hosted on G2.com.

Anurag K.Business analyst

5.0

Very responsive customer support. Module wise section for easier understanding. AI generation is at fast pace and easy to understand. Very easily integratable to our platform. Review collected by and hosted on G2.com.

Oleksandr C.Continuous Improvement Lead (Operations Manager)

4.5

I am eagerly looking forward to the development of their translator, as I know it will only make an already outstanding product even better! Review collected by and hosted on G2.com.

Vahe K.Manager, Creator Support Operations

4.5

Can't specify exactly, the overall experience has been good. Some of the problems we had were related to uptime and errors, as well as lack of features, but it's resolved mostly. Review collected by and hosted on G2.com.

Verified User in Gambling & CasinosMid-Market(51-1000 emp.)

4.5

I haven't found any faults with Certainly so far Review collected by and hosted on G2.com.

Emily M.Arts and Crafts

5.0

The best thing about Certainly is its success rate and efficiency. The AI is very smart and it gets even better over the time. Since we have the integration with Certainly, the daily workflow of customer service department has become easier than ever.

Boris A.Information Technology and Services

5.0

The support I received during the setup is amazing. They are very proactive and fast in replying. Highly recommended.

Mark d.Food & Beverages

5.0

The one thing that stood out from the start was the ease to work with BotXO: The intuitive use of the platform itself and the support from our Customer Success manager. With their help, we were able to launch our first version in 2 weeks, and one week was due to me not having enough time to work on it full time.

Benjamin D.Insurance

3.0

The lack of Analytics data The confusing setup when the bot is large

Anders J.Retail

3.0

Editor interface is a bit slow. Could use more possibilities to costumize look of chatbot.

Nadin K.Consumer Services

4.0

Some problems with the integration update

Regin J.CEO

5.0

Overall: The AIO team was not technical, but with BotXO they could manage complex dialogue flows without being overwhelmed by their complexity. BotXOs intuitive interface was suitable for the customers as well. The onboarding process was a positive experience for the AIO team. The switch from DialogFlow to BotXO happened smoothly. The AIO team have very good communication with the team at BotXO and can collaborate on the product.

Nadin K.Customer Care Manager

4.0

Overall: I have had a super successful and very educational journey with botxo. It has been super satisfying to develop the bot and it is the coolest feeling to sit with when the robot works and you can train it every day and thus also see huge progress in relation to customer satisfaction. The bottom line is that our customers can get help 24 hours a day without me having to have staff in the department.

Peder R.Learning Tech Consultant

5.0

Overall: Im teaching, and we have great pleasure in making our students build different solutions for different industries, in order how to learn to build a chatbot, and to learn about the industries. My experience is that my students also feel its user friendly and easy to get started with the BOTXO software.

Casper M.Founder

5.0

Overall: I start my onboarding process through the bot. Secondly presale questions. The more time you put in the software, the better your bot gets.

David E.Verified LinkedIn UserSenior Project Manager of Player Experience

5.0

"Strong & very reasonably priced bot solution from a service oriented company."

Benjamin D.Digital consultant

3.0

"Worth the monet"