Used by 81% Professionals
Ender Turing Reviews
Free | Paid5
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Ender Turing is an advanced AI call center solution that optimizes customer service with key features. Businesses benefit from call analytics, real-time updates, and scorecard functionality, gaining actionable insights. Efficient agent performance management is facilitated through automated feedback and reviews. Plus, its automatic call translation enhances searchability and analysis, improving customer interactions.
Alternatives.Co has rated
Ender Turing5(13 Ratings)
Ender Turing5(13 Ratings)
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5.0
5.0Ender Turing solution is very user-friendly and easy to use in daily basic. They have implemented a few new solutions allowing us make some automations in analysys, create a kowledge base, training slots. We have had a few new requiremetns because of our taks differences (neccesary to separate team analysis area) and it was provided very qucikly and as accurate as we need. Customer service is all the time on very high level despite long time of cooperation - ET is focused on their customers. Review collected by and hosted on G2.com.
5.0I especially like the new solution for creating a knowledge base, training programs and quizzes. Review collected by and hosted on G2.com.
5.0Specialy i like possibilities to work with data. Now i can perform any information almost imidietly. Before ET we needed a lot of time for same analyze. Review collected by and hosted on G2.com.
5.0There is no such thing that I don't like. Sometimes I just can't wait for a new solution to be ready :) Review collected by and hosted on G2.com.
5.0in the twinkling of an eye. Review collected by and hosted on G2.com.
5.0I don't know maybe it's only our local specific. But sometimes we have trouble with speech recognition. It's connected sometimes with bad connection, with external noise or mistakes in client speech. Review collected by and hosted on G2.com.
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