Invoca Reviews

Michele R.Enterprise(> 1000 emp.)

5.0

They are interested in product feedback and actually use it to make improvements to the product. Review collected by and hosted on G2.com.

Mike M.CRM Administrator

4.5

My account manager is fantastic, and the customer service really makes integrating the products into our business processes seamless. This was really a very high selling point for me when searching for a solution and helped guide our final decision versus other competitors. Review collected by and hosted on G2.com.

Jonathan G.Mid-Market(51-1000 emp.)

5.0

Invoca has been a game-changer for our campaigns. Their call tracking is top-notch, and the support they offered during GA4 setup and conversion tracking was exceptional. The AI signals are a gem, giving us insights that truly shape our strategies. Seamless integration and customizable reporting add more value. If you want unmatched call tracking backed by stellar support, Invoca is the way to go. Review collected by and hosted on G2.com.

Nancy M.Senior Analyst, Digital Marketing

0.0

The service is overpriced and it takes 2.5 months to even get out of a "month to month" contract. Their competitors are 75-90% cheaper and offer more reporting, data, functionality. There are better models with better customer support out there. Review collected by and hosted on G2.com.

Amir M.oDesk Recruiter

0.0

Reliability is a serious issue with me, sometimes I have a clear amazing connection and sometimes not so much. Review collected by and hosted on G2.com.

Charlie C.Co-founder / Co-President

0.0

They charge you to Port out numbers! If you cancel they bill you for 2 more months which is absurd. Their pricing keeps going up and up and then they corner you with their terms conditions. Review collected by and hosted on G2.com.

Sparsh S.Food Production

5.0

It is truly simple to explore through the menus & filters, with examination and voice calls, you can streamline the whole buy way, snap to call and it is incredibly effective. API, Keyword Tracking, ROI Tracking, IVR etc are best features in this software.

Ryan B.Health, Wellness and Fitness

5.0

Easy to use system that allows quick analysis of large and small sets of data. Insights from the data and signals have resulted in improvements across all call tracking KPIs.

Amanda S.Hospital & Health Care

5.0

It is easy to use Provides insights to calls, not just call routings Platform insight dashboard Easy to scale solutions & changes Customer service Integration capabilities Constantly innovating

Garegin BaghdasaryanSenior Digital Media Manager

10.0

We use Invoca across the whole organization. We use it to track and record calls. Helps us track calls from Google Ads and Bing ads down to the keyword level.
Easy to track calls Records all calls Helps us manage our marketing campaigns better Helps us track cost/revenue per call

Isaac SchlossbergSr Affiliate Manager

10.0

It is being used to generate straight calls and warm transfers. All of our internal teams use the software to generate and place phone numbers on our content.

Verified UserPartner

9.0

I used Invoca for specific clients that require call tracking solutions namely within the travel and hospitality vertical. It solves the post-click question of revenue.
Customer Service - The support I received from Invoca was amazing and is the primary reason I will continue to promote them as the superior call tracking solution. Marrying data from third parties - They are able to report and optimize according to backend conversion data.

Gabby K.Controller

1.0

Overall: I do not like a single thing about the company!! POOR CUSTOMER SERVICE!! I have been working on a task since [sensitive content hidden]. Every few days I will get a run around response from someone on the community support forum. Nobody answers the phone on the support number. No specific email address to email someone directly. Do not waste your time or money on this useless company!!

Sparsh S.Verified LinkedIn UserSr. Marketing Executive

5.0

Overall: A very good tool and fun to use. It gives AI-controlled call following and investigation answers for big business advertisers who need information and attribution for crusades that drive inbound calls. A worthy and recommendable tool.

Verified ReviewerVerified LinkedIn UserAnalista financiero

5.0

Overall: With Invoca marketers can get great information about callers and conversations, which can optimize the customer's journey in real time on virtually any channel or device.

Amy F.Digitital Marketing Strategist

5.0

Overall: Great customer support, and cannot say enough about the positive impact this solution has had on our digital campaigns

Verified ReviewerVerified LinkedIn UserSenior Marketing Specialist

5.0

"Great way to audit calls and improve in various areas of the company"

NATALIE D.DIRECTOR OF MARKETING OPTIMIZATION

5.0

Overall: I LOVE THE PEOPLE, I LOVE THE TOOL, I LOVE THE RESULTS