Used by 72% ProfessionalsSugar Sell CRM Overview
/5
- Linux
- Windows
Sugar Sell CRM is a cloud-based intelligent sales automation that builds extraordinary customer relationships. With Sugar Sell, you can accelerate your deals, get top-notch business-critical predictions, and much more, backed by AI-powered lead conversion, and Ideal Customer Profile (CIP), at no additional cost.
About Sugar Sell CRM
Sugar Sell CRM Features
- Ideal Customer Profile (ICP) : Identifies the type of customer that is most likely to be interested in your products or services.
- Real-Time Alerts : Keeps you always up-to-date on the latest trends and information related to your customers.
- Omnichannel Communications : Interact with your customers through a variety of channels, such as email, text, and social media.
- Customer Journey Mapping : Sugar Sell allows you to map out the entire customer journey from initial contact to conversion.
- CRM : Tracks and delivers the most critical customer interactions and information directly inside G Suite or Office 365 apps.
- Automation : Allows automating complex business processes with drag-and-drop ease, like quote reviewing processes.
Sugar Sell CRM Ratings and Reviews
- ITAI ALCOCERAdministrative Assistant
We use [Sugar Sell (SugarCRM)] to manage all the leads of all the customers. It's basically a data base for the company. All the company uses it. For each customer we attend, there is a lead with the specifics on that case (customer). Some of our mates have already integrated the phone calls directly on the CRM, there is now a widget for Genesys (phone).
It sycs well with the phone (Genesys) It brings up all the info including past years There is a button on the phone and by clicking it, it takes us to the lead - Chersten R.Mid-Market(51-1000 emp.)
Not as easy as it seemed initially. Reports are not easily pulled either nor is exporting info. You really cannot export all of the info or see an entire list at once, if you try it bogs the system down and when you select all it does not truly select all. Review collected by and hosted on G2.com.
