Surfly Reviews

natasha s.Business Owner

4.5

Customer service has been great. Their team is on top of all your questions and wants you to be able to get Surfly installed and ready to use quickly. Even afterward, they are there for you, unlike some companies that are nowhere to be found once you have paid for their services. Review collected by and hosted on G2.com.

Eric A.Small-Business(50 or fewer emp.)

4.5

I was thoroughly impressed with the level of assistance they provided my company with demos and step-by-step instructions on how to use their technology. Their friendly demeanor and shared values made our interactions all the more pleasant, and I have yet to encounter another company that has left such a positive impression. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended their business to my peers in the industry. Review collected by and hosted on G2.com.

Adam Z.Co-Founder

5.0

The flexibility of using web-based or embedded into our platform. Review collected by and hosted on G2.com.

Rounika J.Senior Enterprise Sales Consultant

3.0

They don't support contextual assistance through live chat or role-based access control Review collected by and hosted on G2.com.

Mounika C.Cloud Engineer

3.5

Since its web-based session management platform, slight connectivity issues can impose significant session timeout. Few of our AWS platform webpages are not accessible, and its interface is slow at times. Review collected by and hosted on G2.com.

Verified User in SportsSmall-Business(50 or fewer emp.)

4.0

I've had no big issues with this product. Review collected by and hosted on G2.com.

Shawn K.Real Estate

5.0

Anyone can use it, right away. Very useful for live collaboration on any website. (even in a logged in area) Saves so much time and frustration with communications. Makes online interaction so much more meaningful and actually enjoyable. The future of online for human to human interactions. (the rest will be with AI and bots).

James B.Insurance

5.0

The Screen sharing, ease of use and privacy features are the obvious stand outs but also what made Surfly such a success within our business was the ease of implementation along with the dedicated support offered by the Surfly team.

Vivaan S.Mechanical or Industrial Engineering

5.0

We primarily use this to train new customers and new sales associates the correct splicing techniques for our ropes. Really easy to deploy with new customers and makes it easier to teach without having to visit.

Jayden N.Financial Services

4.0

Setup remote session 5-10 minutes before the appointment time. Best if it can reschedule in advance.

Prashanth K.Information Technology and Services

4.0

Surfly should look at providing a node in GCC and India cloud to avoid any data regulations.

Shawn K.Real Estate

5.0

So many options . Sometimes hard to understand how to integrate with other services in business. White label is somewhat limited.

James B.Business Support Manager

5.0

Overall: Surfly have been a joy to work with, the system has been reliable and is easy to use and as a team they take feedback seriously actioning any system errors and development ideas.

Sergey K.Project manager and System analyst

5.0

Overall: Product, customer support, and stability have a decent number of good features. If you enterprise, you can have additional features and a privet cloud for version management.

Shawn K.Verified LinkedIn UserDirector of Development

5.0

Overall: Still a huge believer in Surfly's future. Great support and technical capabilities!

Whitney E.Administrative Assistant

4.0

"Something to get use to!"

Prashanth K.Senior Delivery Manager

4.0

"Surfly Co-browsing "

Jerry L.Manager

5.0

Overall: Good.