- natasha s.Business Owner
Customer service has been great. Their team is on top of all your questions and wants you to be able to get Surfly installed and ready to use quickly. Even afterward, they are there for you, unlike some companies that are nowhere to be found once you have paid for their services. Review collected by and hosted on G2.com.
- Eric A.Small-Business(50 or fewer emp.)
I was thoroughly impressed with the level of assistance they provided my company with demos and step-by-step instructions on how to use their technology. Their friendly demeanor and shared values made our interactions all the more pleasant, and I have yet to encounter another company that has left such a positive impression. Their product speaks for itself, and we are eager to start using it in the future. I have already recommended their business to my peers in the industry. Review collected by and hosted on G2.com.
- Adam Z.Co-Founder
The flexibility of using web-based or embedded into our platform. Review collected by and hosted on G2.com.
- Rounika J.Senior Enterprise Sales Consultant
They don't support contextual assistance through live chat or role-based access control Review collected by and hosted on G2.com.
- Mounika C.Cloud Engineer
Since its web-based session management platform, slight connectivity issues can impose significant session timeout. Few of our AWS platform webpages are not accessible, and its interface is slow at times. Review collected by and hosted on G2.com.
- Gertie Jerry B.Administrative Assistant
The only thing that I do not like is the idea that it is not simply a package offered where we have the option to access all its features and functionality without limitations. However, I understand that it is necessary to offer it in that way according to what user want Review collected by and hosted on G2.com.
- Shawn K.Real Estate
Anyone can use it, right away. Very useful for live collaboration on any website. (even in a logged in area) Saves so much time and frustration with communications. Makes online interaction so much more meaningful and actually enjoyable. The future of online for human to human interactions. (the rest will be with AI and bots).
- James B.Insurance
The Screen sharing, ease of use and privacy features are the obvious stand outs but also what made Surfly such a success within our business was the ease of implementation along with the dedicated support offered by the Surfly team.
- Vivaan S.Mechanical or Industrial Engineering
We primarily use this to train new customers and new sales associates the correct splicing techniques for our ropes. Really easy to deploy with new customers and makes it easier to teach without having to visit.
- Jayden N.Financial Services
Setup remote session 5-10 minutes before the appointment time. Best if it can reschedule in advance.
- Prashanth K.Information Technology and Services
Surfly should look at providing a node in GCC and India cloud to avoid any data regulations.
- Shawn K.Real Estate
So many options . Sometimes hard to understand how to integrate with other services in business. White label is somewhat limited.
- Vivaan S.Technical head
The pandemic made it difficult to visit the sites where our ropes are used and teach the correct splicing methods as well as provide information on how to make them last longer. With Surfly this is no longer an issue. Even now we are siving money not having to visit the customes so often.
- James B.Business Support Manager
Surfly have been a joy to work with, the system has been reliable and is easy to use and as a team they take feedback seriously actioning any system errors and development ideas.
- Aaron D.Owner
As a web developer, I have a several clients that use and love Surfly. It's a great product!
- Shawn K.Director of Development
Still a huge believer in Surfly's future. Great support and technical capabilities!
- Jayden N.Specialist
- Prashanth K.Senior Delivery Manager