Zoom Reviews

Varsha G.Software Engineer

5.0

Zoom is free and available on many platforms. You can use it on stationary devices like your computer or portable devices like phones, tablets, etc. Zoom is universal and can be used to message, call, and meet with anyone anywhere. You can schedule your meetings from Zoom or through the web browser on the Zoom website. With plugins for browsers and an excellent push notification system, Zoom alerts you instantly of meeting invitations, messages, private calls, and files received. It's a fantastic software for remote work and meetings, as a perfect substitute for in-office and in-person communications. Zoom is excellent for multitasking between multiple apps, as you can integrate them with your Zoom client. You can micromanage daily tasks with notes and whiteboards, which you can use to create charts and graphs to stay on the same page with your team. You can share presentations on Zoom seamlessly, giving each participant interactive tools such as hand-raising, pausing, rewinding, and participation in polls. Zoom allows file-sharing with up to 500MB per file, making it convenient to quickly share docs, source codes, and other small-sized text files. Top-notch security is what I like best about Zoom. It ensures your rooms are secure and password-protected, letting you decide who can enter your meetings and join discussions. Review collected by and hosted on G2.com.

Mikey S.Small-Business(50 or fewer emp.)

4.5

As a creative, I usually share my screen when meeting with clients, and sometimes I need to share a video with them. Zoom lets me share the audio on my screen as well as the video. One of the coolest features though is allowing someone else to control my screen. With this, if a client is asking me to change something on the screen and I don't understand exactly what they mean, I can just give them the controls for a bit and they can show me in real time on my computer. Review collected by and hosted on G2.com.

Kristy B.Small-Business(50 or fewer emp.)

5.0

Zoom connects people from various locations and is perfect for business meetings. I love that I am able to talk to people in other countries. Zoom is better than other platforms because it's simple and easy to use! Review collected by and hosted on G2.com.

Verified User in BankingEnterprise(> 1000 emp.)

1.0

If connecting by phone, the connection is terrible; and should not be used for business meetings Review collected by and hosted on G2.com.

Daniel Santiago M.Health Educator

0.0

For all the convenience and utility, Zoom's business practices of cancelling meetings remembering the Tienanmen Square Massacre. What will they ban next? Without any accountability, I cannot recommend this service. Review collected by and hosted on G2.com.

Verified User in Law PracticeSmall-Business(50 or fewer emp.)

0.0

UNBELIEVABLE. Review collected by and hosted on G2.com.

Daniela B.Defense & Space

5.0

Es una aplicacion que se puede usar sin problemas, con hasta 10 personas y en un tiempo de 45 minutos por reunion gratis.

Sukh K.Market Research

5.0

It's very useful for webinars, meetings, online training, team collaboration and much more. Additionally it allows recording and add more then 100 participants . Ease of screen sharing, chat window, mute/delete/add any participant is very convenient.

jintu d.Information Technology and Services

5.0

Without zoom it is impossible to run our day to day business

Amber S.Health, Wellness and Fitness

1.0

I don't like how it can freeze at times,it's annoying when you are having a meeting for the job.i wish there was more options

Elizabeth E.Consumer Services

1.0

Dislike everything. Preferably Google meet it wY easier...

Paul A.Construction

1.0

It has has issues or lags and not clear.

Colin WilsonIT Helpdesk Representative

10.0

Zoom is our recommended solution for all audio & video teleconferencing needs. Zoom is available to faculty, staff, and students at the University. Zoom allows our university to further our mission of academic excellence by providing the ability to facilitate meetings between users on and off campus, by creating a reliable solution for distance learning, and by giving faculty the ability to hold high quality webinars, while being very cost effective and user friendly.
Host, Schedule, and Join Meetings Zoom Rooms provide professional quality conferences Easy to use, easy to manage

Verified UserAccount Manager

10.0

We use it once a year for a webinar where we present our new product line to our sales managers across the world. It is primarily used by our sales department. We find the webinar add-on perfect for this. We need multiple people to be able to present and share their screen, and ZOOM is the best we have found for this meeting period.
Differentiation between panelists and participants. Integrated telephone solution built in.

Andrew ClaesDirector of Special Education

10.0

I use Zoom on a weekly basis to communicate with other Special Education Directors across the state. We are able to conduct board business, facilitate meetings, reduce travel time and time out of the office. We use Zoom to communicate with remote office locations and facilitate committee work groups.
Zoom is a reliable platform for communication and sharing screen images. Zoom is easy to schedule and initiate or log on to. Zoom is easy for new members to acces

Tara BrueskeMusic Workshops and Music Development

1.0

I use it weekly to do training for two different groups. I help indie musicians grow their businesses by becoming better performers and booking gigs! I use it for trainings that are live with people. I also download the meetings for replays and I use it to record trainings that I upload elsewhere. It's a fabulous too for demonstrating different social media as well. I also have learned some of the new features where I can demonstrate from my smartphone and that makes it a wonderful tool to show others in their own business.
Zoom's sound has improved but still is hard to hear different instrument timbres. When people are not wearing headphones, it's hard to hear them or you get feedback. It would be great to have the webinar feature at a lower price. It seems high.

Verified UserC-Level Executive

1.0

Zoom sells you a phone system that is not flexible in functionality. It is also very expensive (about 80% more) compared to other VOIP systems such as voip.ms and other VoIP service providers. The limitations of the software are very basic and also an issue for corporations. It is a static setup. What you see is what you get. If you need to add users, it costs money versus others that are free. The Zoom phone system might be suitable for personal use only. Due to the lack of flexibility in the phone system, I was not able to use it for my purpose. However, Zoom does want you to commit to a 3-year contract which I did not. I was able to set up a 1-year contract which, by the way, is automatically renewable. Please pay attention to that, because Zoom won't allow you to get away even if you don't cancel past one day.
recording of call cost money Need to purchase one number per user, which cost money, if not they cannot call out Lack of compatibility with Voip phones

Tobias AngehrnCo-Founder & CEO

1.0

I believe their invoicing department is an absolute horror. I regret my purchasing decision. I have been a very happy paying customer of Zoom for almost three years. The connectivity and quality of web calls is unmatched in the industry. However, their invoicing is a disaster I believe! We upgraded our existing account to use also Zooms' Webinar module on August 19. On that day, a pro-rated amount for the first five days of usage was charged (whatever the logic is there). Then, on August 23, the charge failed for some reason. One day later, the full amount ($85) for the first month got charged from the card. This was confirmed by the bank. However, Zoom did not recognize that the funds were received and sent me email reminders that we should pay. We had to reach out to their chat agents three times and threaten to cancel the account before they eventually escalated it to the next team level I found. This was on August 29. On August 30, they charge the credit card with $85 again, so we paid now two times (!), and they even sent a thank you email confirming the payment - yet, their invoicing department is still claiming they never received neither of the first nor the second payment I've found. Long story short, from my point of view I do not trust this company anymore and we are looking for alternatives.

Sbastien L.Directeur

4.0

My experience with this software has been reliable when excluding certain behaviors, such as moving Zoom windows around when recording or using the annotation tool. I haven't got the chance to use frequently this software on other devices, but I have mixed feelings when using it on a Linux system because of the aforementioned issues. I find Zoom is a solid option for one-on-one meetings, particularly considering everything needed works perfectly on a free plan. For bigger meetings, a Premium plan is a must and one can still benefit a lot from this software. It has enabled me to do screen sharing very easily without having to know anything about video recording or editing. Even on low-end PCs, I feel that Zoom is quite capable of rendering a good enough video for formal meetings that need to be shared later by other means. The encoding used for exported videos is a great compromise between size and quality, making it a viable option when it comes to sharing a meeting online. I wouldn't recommend Zoom for producing high-quality videos intended for commercial use or for presentations with a large audience (above 100 participants), but it works perfectly fine for personal projects and for most business meetings. I find I could benefit more if I were able to use all the available features as one often needs to rely on workarounds such as using an image editing tool to make drawings from screenshots instead of being able to directly work on the screen as intended by the software.

Verified Reviewer

5.0

Using Zoom was great especially for organizations that need to take HIPAA compliance into consideration. Since Zoom encrypts connections end to end, it works out great. It also was really easy to use their API, and it was very well documented. We rarely had issues with reliability through Zoom being used directly within our software. I thought it was very easy to use, and a much better option than most other video platforms. We also made great use of the reporting mechanism to know how much utilization we were getting out of Zoom. And the meetings that we generated across the organization, since we purchased an API subscription, were easy to customize for the settings on each meeting. I do think generating meetings in Zoom is kind of inconvenient. There is a lot of information that must be copied and pasted into meeting invites and people often have questions about what link they should use.

Zahid H.System Engineer

5.0

To sum up, Zoom Meetings is a trustworthy and simple to use video conferencing tool that provides a high-quality audio and video experience for distant communication. The platform is intuitive and full of features like screencasting, video recording, virtual scenery, and private meeting spaces. The ability for meeting attendees to log in from their mobile devices is fantastic.Yet, Zoom is not without its drawbacks. Working with sensitive information can be stressful because of concerns about security and privacy. The time limit on the free version could also be a dealbreaker for some customers. When using the platform over a slow network, issues may arise.Zoom Meetings is a helpful tool for remote communication, but users should be aware of the security and privacy risks and consider using it in conjunction with other security tools.

Suzana P.Marketing Director

5.0

Overall, Zoom Meetings & Chat has become a great way to get work done in a simple manner. Everyone is online now, and in person conferences are outdated. Whether you're working from home, remotely, or need several members in different states to jump on a conference, and watch your screen for training purposes, I would recommend it. Overall it is pretty easy to use, but I would definitely RUN A TEST MEETING FIRST with at least one other person so you can guide colleagues accessing it for the first time. I have used other video meetings, and Zoom has worked seamlessly for me. Of course you don't need to use it just for business, my son's classroom uses it, as well as you can chat with family members, change backgrounds for fun interaction too. I will likely continue to use Zoom Meetings & Chat for a long while.

Andrew P.Project Manager

5.0

I use this product for countless meetings and I have always recommended it to co-workers. As a project manager, I often throw together meetings to have quick agile discussions with stakeholders and ZOOM allows me to do just that. Even external clients with no experience using ZOOM can access it and use it with little issue. As with all products, the more people are comfortable with the tools that ZOOM provides, the greater collaboration can be. Once people understand this, they find ZOOM to be one of the best tools for their day-to-day and begin scheduling their own web conferences. I think that alone demonstrates how useful ZOOM can be.

Carlos B.The best video meeting software

5.0

Zoom is a video conferencing software that I use extensively because it allows me to conduct classes, online meetings, webinars, and video chats. I use it because it's friendly and easy to use, has high audio and video quality, and a strong set of features. Some of its key features include screen sharing, recording, and the ability to host large meetings with up to 100 participants in its free version. In addition, Zoom offers a variety of security and privacy features to help keep your meetings, such as the waiting room, safe. Overall, Zoom is a solid option for personal and institutional use.

GustavoWoltmann

5.0

Zoom is a standout video conferencing platform that has redefined the way we connect and collaborate remotely. Its seamless and user-friendly interface makes scheduling and joining meetings effortless, enhancing communication across teams and businesses. The high-quality video and audio ensure clear and reliable conversations, even in large virtual gatherings. Zoom's innovative features like breakout rooms, screen sharing, and virtual backgrounds enhance the overall meeting experience, making i...

Kandi

1.0

According to several experts, Zoom has major security vulnerabilities. (https://protonmail.com/blog/zoom-privacy-issues/) Zoom allows your boss to track your attention during calls, shares the copious amounts of data it collects with third parties, and has already had a major security vulnerability. Zoom does not use end-to-end encryption, but only uses transport layer security (TLS) encryption. And online trolls have also taken advantage of default Zoom settings to Zoombomb, public confere...

LinuxDoge

1.0

Zoom is just horrible. There are two awesome Open source alternatives that run on many servers and protect your privacy... And there is Zoom. You literally give some dubious newcomer tech giant in the US the rights to record your face, apply background filters (i.e. run AI over the video) and more. You have no idea what they do with your data, as it is on their servers, you have no control. AAAnd they watermark every stupid recording with their logo. Use BigBlueButton or Jitsi, trust me.

Oldarney

4.0

Terrible OAuth implementation... sometimes exposing you to phishing, but wow did they put a lot of work into their platform. They have Fedora RPMs, Debian .deb's, a chrome app, a web client, android and iOS apps... it's truly impressive how complete their lineup is.

danielmichel

5.0

Free videochat without the bloatware that Skype has become. I'm not even in the target audience but it covers my needs perfectly.

IdaKnow66

4.0

I like Zoom because it helped me a lot to stay in touch with other students and professors without having to meet them in person!