Webex by Cisco Alternatives & ReviewsUsed by 65% Professionals

Webex by Cisco Reviews

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4.3

/5

(Alternatives.Co rating)
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Webex by Cisco is an exceptional collaboration tool that offers seamless video conferencing and screen-sharing capabilities. Its user-friendly interface and reliable performance make it a top choice for businesses. With features like chat, file sharing, and recording, it enhances productivity and ensures effective communication among teams, making it a valuable asset for any organization.

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Alternatives.Co has rated
Webex by Cisco
4.3(24285 Ratings)
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  • 4.3
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  • 4.4
G2
4.3
Top Comments by G2
Positive Comments
  • Devashish A.Business Analyst
    Review
    4.5

    I conduct business meeting with my clients, caleges instead for zoom meeting and Google meet i love features provided by webex meeting s . Review collected by and hosted on G2.com.

  • Leonardo L.Senior Network Analyst
    Review
    4.5

    Cisco Webex meeting has a lot of advantages but there are some that we should highlight, like the integrability, scalability, how smooth the meeting experience with pools, sharing content, creating whiteboards, and collaborating can help teams to engage better in their work. Review collected by and hosted on G2.com.

  • Jennifer S.carrer Cousellor
    Review
    4.5

    We use it daily for conducting group workshops, alumini panels and one-on-one consultations. It save sme time when handling the logistics maintains student connectivity and gives me flexibility when teaching in-person or virtually. It's more than just a meeting aid. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Government AdministrationMid-Market(51-1000 emp.)
    Review
    0.0

    When it buffers and does not let me join the meeting and does not alert the host I attempted to join Review collected by and hosted on G2.com.

  • Verified User in PharmaceuticalsMid-Market(51-1000 emp.)
    Review
    0.0

    Biggest complaint is that everyone joins but is not automatically muted. Review collected by and hosted on G2.com.

  • Verified User in Computer SoftwareEnterprise(> 1000 emp.)
    Review
    0.0

    To join a meeting is a convoluted 5minute process of installing software and typing long codes. Video and voice quality are poor and meeting recordings are in a custom format that needs converting before use. Review collected by and hosted on G2.com.

GetApp
4.4
Top Comments by GetApp
Positive Comments
  • Marie L.Education Management
    Review
    5.0

    No Comments

  • Prince E.Motion Pictures and Film
    Review
    5.0

    Great

  • Elena M.Education Management
    Review
    5.0

    No Comments

Negative Comments
  • Tina M.Hospital & Health Care
    Review
    1.0

    It was okay - but I am glad that we switched to teams

  • Thomas T.Design
    Review
    1.0

    It feels a little clunky and dated.

  • Anonymous ReviewerBanking
    Review
    1.0

    No Comments

Trustradius
4.2
Top Comments by Trustradius
Positive Comments
  • Gabriel Martín BlascoRegional Network Team Leader - Backbone & Core
    Review
    10.0

    Using Cisco Webex for meetings is really easy. We used it in [the] census for TAC support, sharing desktop, and doing interactive troubleshooting. I used it when I worked in Thomson Reuters for support [purposes] and it was the best collaboration app on the market at that time.
    Sharing Desktop Sharing Control Mark some thins on screen Record the session

  • Bernard MarcSenior Executive Support & Multimedia Services
    Review
    10.0

    We utilize Cisco Webex [Meetings] in our day-to-day operation. During Covid, we relied on Webex [Meetings] to perform our day to day meetings and TownHall. I had the honor to conduct Townhall for Employees Worldwide. Webex Events and Meetings Meeting Center are very valuable to my m organization. Kudos to to Cisco
    Townhall Polling breakout Room

  • faith kelsieInformation Technology Support Specialist
    Review
    10.0

    We have used Webex for quite some time now and it is completely helpful in holding online meetings internally and externally when maybe a staff is away and cannot make it to attend a company meeting due to distance.
    Great video quality. Clear audio features. Fast information delivery.

Negative Comments
  • Melissa ShawCo-CEO
    Review
    1.0

    We are a virtual company so online conferencing is our lifeblood. The WebEx product is very buggy and the service is horrendous. Audio on calls will randomly start sounding robotic. It took me 8 attempts (email/phone) to get a reply from my account manager. Every time you have an issue you submit a ticket, but it takes 2 days for someone to get back to you (long after the meeting is over.) By far, the worst service and support I've experienced with any technology platform we have licensed. I thought we couldn't go wrong going with a well-known brand but it turns out I was wrong.
    Very buggy Poor audio Behind on features like automatic audio transcription

  • Verified UserProgram Manager
    Review
    1.0

    Meetings across sites.
    Slow joining of meetings. Completely blocking the entire PC during joining. Focus stealing when not in the foreground. Installs a myriad of not necessary additional programs, e.g. meeting center.

  • Verified UserManager
    Review
    1.0

    WebEx Meetings is used by everyone in our organization for virtual meetings. The organization used to use a competitor product and most individuals run WebEx on Mac computers.
    WebEx Meeting requires too much processing power to operate on the computer. Multi-tasking during a meeting is impossible given the poor computer performance of the machine while running Webex applications. This hasn't been an issue with competitor tools. Calendar Plug-in often crashes and makes using outlook extremely painful Meeting Rooms don't have the ability to mute all individuals causing for challenging calls Phone applications gives little flexibility to select seeing screen or video capabilities Awkward Browser/Spark experience as it's often uncertain which is the default to use No ability to have audio automatically join when joining a call Sharing the screen isn't always intuitive and users aren't able to find the feature

Capterra
4.4
Top Comments by Capterra
Comments
  • Aimee S.Executive Director
    Review
    4.0

    I am an experienced user of video meeting platforms. I operator school, and we do all of our courses online and we had been using Zoom for years before we decided to switch. I experienced a lot of frustration the first time that I used WebEx. A lot of features that I was used to having on the other platform that I use was not available in WebEx. It feels like an old interface that theyre using and theres definitely a significant learning curve to get started.

  • Steve B.User Experience Lead
    Review
    2.0

    WebEx used to be great software. Now it is mediocre software that is overpriced and underfeatured. Asking a question on a Cisco forum about WebEx has the moderator close your question and redirect you to a WebEx site. WebEx is past its prime, and it shows in the lack of revolutionary or even maintenance features in the WebEx client. Nearly any other choice will be cheaper and offer a better experience to users.

  • Pradeep P.Senior Business Analyst
    Review
    5.0

    Amazing experience , very easy to use. Provides various essentials feature like video conferencing , webinar, training videos. Overall very happy with the Application tool.

  • Kristen V.Physical therapist
    Review
    5.0

    I have had an overwhelmingly positive experience with Webex. It makes communication seamless and convenient, which makes an appreciable difference in my workflow.

  • Miles R.Senior Scientist
    Review
    5.0

    WebEx meeting has supported my company in terms of communication and international calling.

  • Verified ReviewerManager
    Review
    5.0

    One of the most seamless experiences I've ever got using video conferencing applications.