Splashtop Reviews

Richard R.Consultant

5.0

Splashtop is very easy to use. It works very well even over a relatively slow DSL connection. The deployment system is also easy for novice users to download and install. I also like the improvements to Splashtop SOS for mobile devices. They made the "Start Broadcast" button clearer. I rarely have trouble explaining which button they need to press. I also like that they integrated BitDefender. Review collected by and hosted on G2.com.

David S.Small-Business(50 or fewer emp.)

5.0

I am an Apple consultant and have to remotely connect with many clients. Often I have an issue using Apple's built-in screen sharing feature to connect, but Splashtop works really well. I use it weekly. What I also like is it's ability to connect to more than one screen at a time. Review collected by and hosted on G2.com.

Brian L.Mid-Market(51-1000 emp.)

4.5

The most helpful part of SplashTop for me is how easy and intuitive it is to use. Adding/removing devices, adjusting names, SOS feature, all dead simple to utilize. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)

2.0

For personal use not all features are available like they are for business use. It can become a little confusing if you aren't too familiar with how to work computer stuff. If you move with business the pricing can become a little too much. Review collected by and hosted on G2.com.

Verified User in Legal ServicesMid-Market(51-1000 emp.)

2.5

I haven't use it a lot but there is nothing yet I dislike Review collected by and hosted on G2.com.

Drew N.Mid-Market(51-1000 emp.)

3.0

Pricing system could be simpler. Providing a way to bundle their app with yours would be nice. Review collected by and hosted on G2.com.

Anonymous ReviewerConstruction

5.0

En general es muy fcil de instalar y utilizar.Interfaz simple, sencilla a un precio inmejorable.

Benjamin S.Mining & Metals

5.0

Stable and fast remote connections to any system no matter if internal or external. Direct chat and file transfers with the client. Option to have the client approve the connection requests or refuse, for non-server systems. Can be set up thru regedit entry. Various customizations and optimizations are possible thru registry keys, to customize the experience for the support technician and the client.

Ludovic D.Information Services

5.0

Sa facilit d'installation, sa legeret, il ne consomme que trs peu de ressource.il est galement trs fiable

Norm S.Accounting

1.0

doesnt work well.. cancelled within 30 days knowing I'd owe for full year. THEN they billed me a year later for renewal. scam alert

M Thomas H.

1.0

Splashtop Remote Mouse on my iPhone talking to Windows 10 no longer work putting me as handicapped 72 yr man with no access to windows 10 My iPhone was my mouse on Windows 10 but tech support has ignored me

Kenneth K.Computer & Network Security

2.0

If a user forgets to logout from his desktop pc and want to use his laptop in the field he cant, and we either have to go to his desktop and sign him out or he can wait for several minutes to terminate a connection, and we are talking +5 minutes .... We have used other solutions in the past, they would popup and asked to terminate the other connection automatically, and be done in seconds...We also constantly getting dropped or very lagged connections suddenly - rate is 50 times higher than with previous solutions - so we know its not the internet but the product... stabiliy is starting to be an issue for us

David VigeantTechnical service director

10.0

Splashtop SOS is used to support field technician from the office. It allows specialists in the office to support field technicians with specific tasks. It lets us take control of the remote PC and do tests or programming instead of actually going in the field or troubleshooting over the phone.
Ease of connecting with users that don't already have the app. Image quality. Simplicity of use.

Verified UserExecutive

10.0

We use Splashtop SOS to remotely support our patient education tablets. Our tablets are used in hospitals and outpatient clinics. Security is a top priority. We had lots of problems finding a vendor with a solution that would work on a majority of Android tablets. Other options we looked at either were not full feature or were cost-prohibitive for a large number of devices. Splashtop SOS solved all of our problems.
Low cost. Secure. Easy to use.

Todd LincolnPrincipal

10.0

I was first introduced to Splashtop SOS by a colleague and liked it but was already in an expensive competitive product contract. I got my first full time use when I started using Atera RMM as it was already included with that product. I really started to enjoy working with the Splashtop product and found it to be just as responsive, clear quality video and had all of the features I needed. This RMM tool also featured integration with Splashtop SOS. Once my contract was up with the significantly more expensive competing product I made the full switch to Splashtop SOS and I have not looked back. I have all the features I need and it works great. I would not hesitate to recommend this product to friends, family, and colleagues. The savings you get with Splashtop too can't be beat. Keep up the good work, you have a customer for life.
Speed and video quality of the connections. Easy to setup and use. Price is very competitive.

Verified UserAnalyst

5.0

Our endpoint support staff used Splashtop in an ad-hoc deployment for troubleshooting and end user support. Splashtop was not our primary support tool but was used in specific remote cases. Splashtop allowed our staff to connect to remote workers in instances where our primary support tool would not work or could not be used.

Verified UserEngineer

7.0

I use it to remote desktop into my Mac. From the Mac, I can access all the corporate software I need and use daily as part of my job. Others in the company do not use it or are not aware of it.

Verified UserEmployee

7.0

I use Splashtop daily to log in to our main server. 99% of the time, the software works perfectly and it transfers files quickly between my location and my main office.

jeffreykesselman

4.0

Splashtop does a fine job over a LAN of providing fast and comfortable remote screen access, with two big flaws. (1) Although its frame rate is suitable for games its input is *not* as you cannot hold a key down. It comes out as a key repeat on the the controlled computer. (2) There is no built in way to transfer files. (This is less an issue on a homogenous network as both PCs and Macs support some form of "drop box".)

BezantSoft

4.0

IMHO, this app has the most bang for the buck in remote desktop apps for Android devices. A real bonus is that it also runs on my Nook Tablet without taking measures like rooting the device.

harveyV

4.0

Using it in my android devices to control my laptop and desktop. Very simple to use without going through much hassle to implement it.