Demodesk Reviews

Alexander K.Small-Business(50 or fewer emp.)

4.5

Above that, the tool itself strongly lowers uncertainty at new employees trying to present our own product. So it really boosts our productivity! Review collected by and hosted on G2.com.

Katherine F.Revenue Operations Manager

5.0

Demodesk has really upgraded our demo game. The different features like playbooks, routing and CRM tokens have made such a difference in how sophisticated we come across...especially when we don't have to fumble and change between tabs when presenting our demos! Everything all in one - it's a great platform. Just as great is the team. Not just our excellent Customer Success manager Telma, but also every single person on the DemoDesk team we've interacted with at DemoDesk has been more than willing to help. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareMid-Market(51-1000 emp.)

4.0

The improvements that the demo desk team always add to their product. Makes demo bookings so much easier. Review collected by and hosted on G2.com.

Dylan C.Digital performance marketeer

2.5

You can schedule interviews and demonstrations of your products on a successful basis just by having an internet connection and a web browser like Google Chrome or some other of your preference. The deployment of connectivity between the host and the client is very easy, through a unique and personalized invitation link, which is very good for privacy in the chat. Review collected by and hosted on G2.com.

Verified User in Mining & MetalsMid-Market(51-1000 emp.)

3.0

A very strong internet connection is required. If you have a slow, or fast with high latency (e.g. satellite internet) connection, you will experience very frustrating glitches. Not recommended for real-time processes with lots of animation, e.g. a manufacturing process control system. Review collected by and hosted on G2.com.

Ariana H.Senior Web Designer

3.5

It is a simple and complete product, but this does not mean that it does not have its cons. One of the things I did not like, was his few options for the client in the basic plan. Things like not being able to chat and take in-meeting notes, is what I could not do with the basic plan, so it is necessary to have a better plan. Review collected by and hosted on G2.com.

Layal E.Computer Software

5.0

User-friendly system. Easy to set-up. Integrates with top CRM systems such as Hubspot & Salesforce.

Vineet B.Computer & Network Security

5.0

Love how you can show webpages from inside the meeting playbook without sharing your whole desktop. New routing feature helps your filter/sort prospects to appropriate reps and you can customize questions based on how your assign sales rep to a customer. Customer needs just a web browser to attend the meeting demo. Everything is automated, meetings are scheduled in your calendar based on subscribed events. Connects with your CRM, google/officee365 calendars.

Anonymous ReviewerComputer Software

5.0

as soon, as I face any challenge somebody will be there to help me.

Simon D.Computer Software

3.0

The online video platform is buggy at best and unusable at its worst. About 40% of meeting are shifted off the platform after the meeting started as somebody could not connect, use video or audio. The initial UX of the admin interface is hard to use and now with the update little improved, besides not finding anything anymore after literally every page and navigation changed. As we liked some ideas, we stayed on and hoped the development improved the product. The mobile experience is insufficient. After deciding that this is not a good option for us in the future, we tried to cancel. This is not possible online and interaction with support is required. That is uncommon for a simple SaaS tool and a pain for customers.

Karolina K.Information Technology and Services

4.0

no credit card payment on our subscription level

Eric H.Music

4.0

There doesn't appear to be a chat function which is unfortunate.

Verified User

5.0

This is a very important tool we use for the sales stack. We use Demodesk to onboard our new customers. The playbooks for the demo are simply amazing; the shared control is a really good feature and helps us for an easier walkthrough of our products being offered to our customers.
Share control. Live Preview. Presentation. Meeting Scheduling. Content Creation. Playbook Customization.

Verified User

4.5

Demodesk is a helpful software that allow us to coach our sales reps during the call. It also lets us take notes and automate some of the administrative tasks that are annoying to do in sales. We also use it to help schedule the calls and integrate it with our calendars. Overall the tool is super helpful and helped us increase sales.
Calendar Invites Host Meetings Automate Tasks

Marissa NovakMarketing Manager

4.0

Demodesk really helped us with sales calls in the new digital world. This helps the sales team have more efficient demonstrations, automatic recordings to help remember the calls, and a much more visually appealing workspace for our prospects to see. The lack of lagging from personal screens was a huge help as well.
Improved branding. Better quality videos. Takes work off of salespeople.

Verified User

3.0

Demodesk was used as an experiment in our organization through our admissions department - as they would have to recruit agents that would also recruit future students. Therefore, we tried to use it as a sales platform when meeting new international agents instead of a simple ZOOM or Google meeting.
No chat functionality. No intercom integration. Program can become buggy and unstable.

Verified User

4.0

I've been a part of a sales team that uses it at a previous company. It was nice to let customers schedule time with our team when it fit everyone's schedule. Also nice that we didn't have to manage it ourselves. And from an SME standpoint, I don't have to waste any time thinking about scheduling, it just shows up.
Interface Aesthetics Pricing Model

Verified User

4.0

Demodesk is one of the best video conferencing tools. Demodesk is in direct competition with the best in the market, i.e. MS Teams. The best part of Demodesk is its screen sharing, as there is no need to record the session in private space as it will be saved in the cloud. Instead of sharing the local desktop, they provide a virtual display that acts as a medium to meet and engage with other users or customers.
More reporting functionality

Martin W.Full-Stack Web Developer

5.0

I have been using Demodesk to pitch proposals to potential customers for my web development business. I also use it to demonstrate progress in my projects and have sprint reviews with clients and partners. It helped me solve the issues I had with other popular screensharing tools that are not really aimed at client presentations.

Simon D.Director

3.0

Poor product that did not develop well over time Additionally bad business practices making it hard to leave Would not recommend

Landice G.CEO/Cofounder

5.0

No Comments

Marco V.CEO

5.0

No Comments

Verified Reviewersenior customer Success

5.0

No Comments

Verified ReviewerChief Growth Officer

5.0

No Comments

VeronikaRiederle

5.0

Demodesk is the easiest and most professional way to sell to customers online.