Used by 76% ProfessionalsDynamics 365 Sales Overview
/5
- Linux
- Windows
- Large Enterprises
- Small Businesses
Dynamic 365 is an insights-based collaborative sales engagement tool as well as multi-currency-language enterprise resource planning (ERP) software. It is intended for small to medium-sized businesses and is entirely customizable to meet the demands of the business. It provides tools for customer service, talent acquisition, and retention, among other things.
About Dynamics 365 Sales
Dynamics 365 Sales Features
- Hybrid Selling : Offers seamless transition from selling face-to-face to selling over the phone or through email.
- Deal Risks Notification : Alerts sales reps about potential risks related to a deal, so that they can address them and make the sale.
- AI-Powered : Analyzes sales data and creates actionable insights to improve your sales performance.
- Pipeline Management : Manages your sales pipeline effectively by tracking the progress of each lead and conversion.
- Collaboration Support : Allows reps to share files and communicate with team members easily.
- Sales Accelerator : Accelerates your sales process by providing you with tips and tricks on how to sell more effectively.
Dynamics 365 Sales Ratings and Reviews
- Chidiebere Moses O.Global Authorized Agent & Ambassador
All-in-one platform for sales activities Review collected by and hosted on G2.com.
- Maxime GuglielmettiSenior Business Analyst
Microsoft Dynamics CRM is being used for different reasons and by different teams in my current organization. We are currently implementing it in the Communication division to address community relations, create, maintain and share a contact and organization database, log meetings minutes, issues, and improve the organization's image by straightening and aligning their outside communication. We are planning to add more processes in the near future.
Auditing. Major issue for me. It is not possible to export "who" log to Excel - when and what people have been doing. It has to be done manually, which is really cumbersome. I had to review 100 of pages of logs to communicate my 1st Proof of Concept! It is very useful when working on a POC. as a BA or PM, I need to follow what is happening in order to address potential issues. In most of the others CRM I know, it is usually really easy to generate a KPI report by team, process, etc. Administration. It is not user friendly compared to best in class CRMs. Roles and privileges are complicated. Designing a structure with business champion has been challenging.
