eScribe Alternatives & ReviewsUsed by 74% Professionals

eScribe Reviews

Paid

3.5

/5

(Alternatives.Co rating)
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eSCRIBE is an end-to-end meeting management platform that is designed for the public sector to automate all the tedious tasks of scheduling and managing meetings. It comes with powerful tools that help ease administrative workloads for effective citizen engagement.

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Alternatives.Co has rated
eScribe
4.3
Select Application
  • 4.4
  • 4.2
  • 4.2
G2
4.4
Top Comments by G2
Positive Comments
  • Verified User in Government AdministrationMid-Market(51-1000 emp.)
    Review
    4.5

    The ability to have Council Report approvals managed through the workflow process has helped a great deal with streamlining agenda preparations. We selected eScribe as our electronic meeting management software after an extensive review of other competitors and found eScribe to provide the best solution at a cost that was within our budget. We have, in the last year, experienced some turnover in our eScribe users and we're finding that it's not very easy to replace the names of users in all the places they may have been listed. If it were possible to do a 'search and replace' of a user name to assign the new user to all the rights that the previous user had, that would be very useful. The use of eScribe has allowed us to better plan for meetings because we are aware in advance of what reports are being scheduled for a particular meeting. We've recently started using the 'draft' agenda feature which has also made that process easier. We are also able to better manage our agenda preparation deadlines by having hard cut-offs established for when reports have to be submitted and when they must be approved by.

  • Emily V.Executive Assistant to the Secretary-Treasurer
    Review
    5.0

    Simplicity of use for our users. Having all of our records in a central place, searchable by our stakeholders. Managing attendees/removing attendees is poorly designed. We moved to eScribe from a different digital agenda system. Data migration was flawless, customer support is incredible responsive. The app and web interfaces are both very easy for our users to navigate. Our eScribe is tied to Active Directory, which makes new account creation very easy. A centralized records depot for our meeting minutes and agendas including backup documentation has been instrumental in streamlining our processes - especially in the current education climate (with staffing cuts and shortages, every minute counts) Thanks for the opportunity to provide feedback. We have solved the problem of historical records and precedent-setting motions being tracked by one employee. These items can now be searched by anyone looking for them. We have also reduced the time it takes for minutes creation and publishing, thanks to eScribe.

  • Verified User in Government AdministrationSmall-Business(50 or fewer emp.)
    Review
    5.0

    I like that multiple colleagues can work on a meeting site simultaneously. It makes Agenda & Minute preparation easy, with features such as templates and auto-saving. Currently, we are working on problems with the iPad app for eSCRIBE meetings and closed meeting agendas. It is being resolved but is something that is delaying our full implementation. Also, the settings for centering the logo and text could be more user-friendly. Explore other organizations that use the system and determine which aspects of the eScribe programs are necessary for your organization. Speak to other administrators to better understand the implementation process, and be ready to implement a training program for staff and other users. The biggest problem we are solving with eSCRIBE is the formatting and uploading documents. It is a huge time saver not having to bookmark every agenda item and the simple uploading of Agendas & Minutes to the iFrame.

Negative Comments
  • Verified User in Government AdministrationMid-Market(51-1000 emp.)
    Review
    4.5

    The ability to have Council Report approvals managed through the workflow process has helped a great deal with streamlining agenda preparations. We selected eScribe as our electronic meeting management software after an extensive review of other competitors and found eScribe to provide the best solution at a cost that was within our budget. We have, in the last year, experienced some turnover in our eScribe users and we're finding that it's not very easy to replace the names of users in all the places they may have been listed. If it were possible to do a 'search and replace' of a user name to assign the new user to all the rights that the previous user had, that would be very useful. The use of eScribe has allowed us to better plan for meetings because we are aware in advance of what reports are being scheduled for a particular meeting. We've recently started using the 'draft' agenda feature which has also made that process easier. We are also able to better manage our agenda preparation deadlines by having hard cut-offs established for when reports have to be submitted and when they must be approved by.

  • Emily V.Executive Assistant to the Secretary-Treasurer
    Review
    5.0

    Simplicity of use for our users. Having all of our records in a central place, searchable by our stakeholders. Managing attendees/removing attendees is poorly designed. We moved to eScribe from a different digital agenda system. Data migration was flawless, customer support is incredible responsive. The app and web interfaces are both very easy for our users to navigate. Our eScribe is tied to Active Directory, which makes new account creation very easy. A centralized records depot for our meeting minutes and agendas including backup documentation has been instrumental in streamlining our processes - especially in the current education climate (with staffing cuts and shortages, every minute counts) Thanks for the opportunity to provide feedback. We have solved the problem of historical records and precedent-setting motions being tracked by one employee. These items can now be searched by anyone looking for them. We have also reduced the time it takes for minutes creation and publishing, thanks to eScribe.

  • Verified User in Government AdministrationSmall-Business(50 or fewer emp.)
    Review
    5.0

    I like that multiple colleagues can work on a meeting site simultaneously. It makes Agenda & Minute preparation easy, with features such as templates and auto-saving. Currently, we are working on problems with the iPad app for eSCRIBE meetings and closed meeting agendas. It is being resolved but is something that is delaying our full implementation. Also, the settings for centering the logo and text could be more user-friendly. Explore other organizations that use the system and determine which aspects of the eScribe programs are necessary for your organization. Speak to other administrators to better understand the implementation process, and be ready to implement a training program for staff and other users. The biggest problem we are solving with eSCRIBE is the formatting and uploading documents. It is a huge time saver not having to bookmark every agenda item and the simple uploading of Agendas & Minutes to the iFrame.

GetApp
4.2
Top Comments by GetApp
Positive Comments
  • Becky F.Electrical/Electronic Manufacturing
    Review
    5.0

    Our overall experience is excellent. We love the software and the service from support is outstanding. We have a phenomenal relationship with eSCRIBE staff.

  • Sheryl E.Government Administration
    Review
    5.0

    Customer support is exceptional. We are also very pleased with the regular software updates and eSCRIBEs positive communication to its clients.

  • Candice N.Higher Education
    Review
    5.0

    Customer service is outstanding - friendly, quick to respond and very helpful.

Negative Comments
  • Sandi H.Government Administration
    Review
    4.0

    eSCRIBE allowed us to streamline the Council Agenda process by moving to an electronic approval process. The benefit to the City is that Report approvers no longer had to physically be available to approve Reports, now they can approve them remotely.

  • Angela L.Government Administration
    Review
    3.0

    Reduction in paper is great!! I look forward to using eScribe for report management.

  • Amy K.Government Administration
    Review
    4.0

    Customer service is very good.

Capterra
4.2
Top Comments by Capterra
Comments
  • Tamara C.Corporate Secretariat
    Review
    4.0

    It was a painful start. It took us well over a year to resolve a number of issues we were experiencing. As a result staff got frustrated and lost trust in the software. As I have become more experienced with the software I have been able to resolve a number of issues on my own but, I continue to struggle to get staff to trust and use eScribe vs. coming to me to do everything for them.
    - like that it creates a single location to store all our Board reports that staff have access to. Can go back and search for past reports. - like being able to access our Board information from anywhere.
    - I don't find the software overly intuitive and the amount of training I initially received wasn't sufficient to 'trouble-shoot' the number of the issues I was experiencing. There are a lot of settings behind the scene that I find really hard to navigate. - Staff have also commented that they don't find the software overly intuitive as well and since they don't use the software on a daily/regular basis they get frustrated and then come to me to upload their reports that they composed outside of eScribe and start workflows for them. Approvers then call me and say they are fine with the report could I then approve the report for them. I have told staff that I wouldn't do it for them but I will show them how to do it themselves. I end up having to do this for almost every Board meeting so it has actually slowed down the agenda process for me.

  • Roberta B.Administrative Assistant
    Review
    5.0

    It makes putting together an agenda a pleasure instead of the old nightmare it use to be. The ease of putting in agenda items once approved is amazing. Easy to use the report writing. Approval process is great. Still iffy on the minutes taking. Does take some getting use to especially when Council puts a motion forward then brings in another before the vote. I
    It has made an great difference on the delivery of our agendas to Council. Council members prefer to have the agenda right in front of them either on their computer or ipad rather than a paper copy.
    The information provided for updating is a bit confusing. As I am not a techno wizard when the updates come I am never sure if they are to be forwarded on to all eScribe users or just ipad users. I am very technologically challenged.

  • Kim K.Executive Assistant
    Review
    4.0

    The ability to manage meetings without paper required.
    the ability to publish to participants, the defer option to move an item to a future meeting, the ability to reorder the meeting items,
    the way that the text doubles uncontrollably, the resolution shows on main page but in the edit button it disappears until entered into again, the inability to track resolutions (I am not sure how others manage their resolutions to ensure completion or to see what resolutions are still "on the books"), I would like to learn more about the software as I do not believe I am using it to it's full potential.

  • Sheryl E.Legislative Officer
    Review
    5.0

    Customer support is exceptional. We are also very pleased with the regular software updates and eSCRIBE's positive communication to its clients.
    - Ease of use / very user friendly. - Conducting a meeting / webstreaming is effortless. - Voting features through the eSCRIBE App works very well, especially when a member of Council is unable to attend a meeting. - Public being able to live stream a meeting through a tablet or smart phone. Demonstrates transparency.
    The software works well for what we require from an electronic management system. We have no issues. Very pleased with the product.

  • Angela L.Deputy Corporate Officer
    Review
    3.0

    Reduction in paper is great!! I look forward to using eScribe for report management.
    There are many functions for minute taking. We are hoping to utilize the functions more than we have in the past.
    I do not have issues with the interface but some of my co-workers are afraid to use it. The interface could be more user friendly. I find it difficult to create new templates and they all appear different even though the settings were the same as another template. Preview button is painful to use.

  • Alison C.Clerk
    Review
    4.0

    Time saving, elimination of paper. Easy for contributors.
    It totally eliminates the need to print an agenda. Contributors upload easily and directly. More work prior to a meeting, but less work afterwards.
    Slow during meetings. Trying to find a report in the "added" is a bit of a challenge, even with filters. Still the occasional glitch. I am sure there are features that I am not aware of and not using. Follow up training - review with eScribe staff would be useful.