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Mode Reviews

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4.5

/5

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Mode helps in collecting, analyzing, and visualizing data in a user-friendly manner.

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4.5
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G2
4.5
Top Comments by G2
Positive Comments
  • Verified User in Mental Health CareMid-Market(51-1000 emp.)
    Review
    5.0

    What I like best is to create explorations of the metrics most important to my role. This creates efficiency and convenience for data to be house all in one place. There are many options to create your exploration or to review data sets per the metric being measured. This allows the user more freedom to explore the different options that best fit the user's needs. Also, the platform is user-friendly and easy to navigate. Areas of opportunity would be the amount of time for data to populate. There is some lag time at times for data to populate when there are multiple metrics reporting. In the beginning, there may be too many options that can overwhelm the user. I feel a job aid to using Mode will be beneficial. My advice to other users is to take the time to learn and navigate the MODE platform. Even though MODE is user-friendly, there are a lot of options to choose from and this can be a bit overwhelming in the beginning. I would recommend also creating your own exploration, especially, if your organization is measuring outcomes that don't not necessarily pertain to your role I am using Mode to ensure outcomes measure for clinic operations are met and delivered per timeframe. I realize that I can use this data to create action steps for my team and revamp processes that impact certain metrics. The metrics are updated daily and allow the user to stay on top of the data needed to operate efficiently and spot areas of need.

  • Stephen C.Senior Data Scientist
    Review
    5.0

    Mode was built for the people use use it--data explorers and analyzers. It's easy to quickly move from wide open exploration to discovering insights to presenting them. The site moves (relatively) fast and encourages rapid-fire question and answer type analysis, instead of expecting humans to plan everything before writing a query. When you're ready for presentation, the quick visualization options accomplish ~99% of what you typically need without bloated options. For everything else, you can use R or Python notebooks. Support is a true differentiator. I have never had better support in any industry. Problems are solved with empathy, quickly. Also, the Mode product team has worked closely with our data team, from the time when Trello was only 100 people. Notebooks seem to need to be refreshed pretty often, and maybe it's just me, but they seem a bit slow (on the order of an extra second or two for operations). My company has had longstanding problems with the database schema displaying correctly and therefore we don't have table previews or code completion, which is a big deal. Mode lets us spend time thinking about questions and answers, instead of wrestling with software. It's fast and intuitive to use, and it's my favorite BI software for daily use.

  • Rita L.Analytics Lead
    Review
    5.0

    Mode is a handy query and dashboarding tool for creating quick, helpful analytics for our teams and executives. It allows for seamless integration of SQL, Python/R and visual analytics on one platform. Another highlight of Mode is its support feature - live agents are available to answer any questions regarding querying/the UI itself, creating a very interactive experience. While most visualizations for daily needs are available and intuitive, some more advanced features offered on other BI tools are still missing on the platform (e.g. clustered stacked bar graphs etc.). Nevertheless, Mode is extremely receptive to user feedback, and constantly evolves to add new features. Pivot tables and calculated fields, for instance, were once hotly requested features that are now available. Consider this tool for your organization's analytical needs! It's easy to learn and incredibly powerful. Visualization, data querying, dashboarding, generating business intelligence. It's a great tool to whip up a data "presentation" to show trends, elucidate changes, show leaders and laggers, share knowledge, and explore data in general. It's a tool that is incredibly powerful, yet able to generate simple to digest outputs for a broad audience.

Negative Comments
  • Arvind R.Data Scientist
    Review
    3.0

    It's query editor is very easy to use, and allows people to quickly get access to the database and start writing queries. There are helpful views of the schemas and columns that allows new users to familiarize themselves with our data model rather quickly. The ability to set parameters on reports (essentially filters that allow users to change query values) allows for very flexible queries that can be adjusted based on the end user. Definitions are another great feature that allow me to save commonly-used snippets of SQL. This allows for more consistent analysis across our org, and also saves me a lot of time since I don't have to re-write the name subqueries over and over. Also, their Customer Support team is super responsive and always incredibly helpful. It's fundamentally not a BI tool. Mode is more of 'nice-to-have' tool that makes lightweight analysis more convenient, and allows people to share cool insights with each other. That said, it falls short in some areas when compared to other BI tools on the market. Here are some examples of things that are missing: 1. No separation of Development and Production environments. This can make it tricky to collaborate on dashboards and reports with other people, since changes will get overwritten when working on things simultaneously. 2. Lack of a GitHub Integration. It is not currently possible to set up a peer-review process, since there is no concept of opening a PR in GitHub to merge changes into production. At my prior company, we would have modifications to dashboards and reports reviewed by at least one other member of the analytics team to help catch mistakes. This is not possible with Mode, since there isn't a GitHub integration. This also makes it difficult to make global changes across all your queries (for example if a table name changes). 3. Limited post-query modifications. I have worked with other BI tools that allow you to do things like add running totals, row sums, column sums, etc. by allowing you to perform calculations on query results themselves. With Mode, you have to specify every additional calculation you want in the query itself, which leads to a lot of unnecessarily complicated and redundant queries. 4. No way to drill down into charts. A very common request when looking at a chart is to see the underlying data. For example, when looking at a chart that shows the number of churned customers every month, people often want to know the 'actual' customer list that churned on a given month. In BI tools at past companies, people have been able to access this data with a click (i.e. click on a data point to see the line items that make up that data point). The lack of this feature in Mode leads to additional workload for the analytics team since people ask for the underlying data fairly often. Outside of these areas, Mode does tend to be a little buggy, with the UI not responding as expected, tooltips freezing on the screen, and other minor issues that pop up from time to time. Mode is headed in the right direction, but they are so far behind other BI tools in key areas I can't recommend them as the main BI tool for any size of company. They lack of a GitHub integration is a huge pain, and gets very difficult to easily create beautiful dashboards (it's possible, but everything has to be custom CSS and JS). They have no data modeling laying, which makes queries unnecessarily complicated. They have addressed some of these gaps over the past few months, but they still have a long way to go. Mode allows us to provide widespread transparency into our business. We have a set of basic dashboards that keeps people up to date on many of our key metrics. In addition, the existence of answers to basic data questions encourages people to think more deeply about what drives our business forward. It also reduces the number of redundant requests our analytics team gets, and gives us time to dig into the more meaningful problems we can solve.

  • Mihir T.Senior Data Analyst
    Review
    3.0

    Mode is incredibly lightweight (in-browser app) and easy to learn for novice SQL users. It has a relatively friendly query editor that allows quick switching between different data sources, simple plotting, and easy drag-and-drop report generation. The product is most suited for data analysts and scientists to perform quick-turnaround analysis and share insights. Mode is missing several key features that hold it back from scaling in our organization. Fundamentally, analysts and scientists support other business-unit customers, many of whom need regularly-updating dashboards with the ability to perform interactive drill-downs and post-query calculations. Mode supports neither use case. Even though it is geared towards quick analysis and report-sharing, Mode is limited to 10,000 rows per query and quickly becomes buggy and unstable for larger record sets, or for reports with many (20+) queries. This puts it in an unfortunate intersection of being neither flexible enough for non-analysts nor powerful enough for analysts. There is no staging / development environment or Github integration, making version control difficult. We have taken to using a stack of SublimeText / Github / Mode for versioning and reproducibility, which adds overhead to every analyst's workflow and makes modification especially difficult for non-analyst stakeholders. We also find that feature releases are haphazard and their product roadmap remains a mystery. I'm not clear what Mode's vision is for their product: whether they are trying to capture the non-analyst space, or maximize utility within the limited analyst and non-analyst intersection described above. Feature releases are often buggy or poorly communicated, resulting in breakages (e.g. graphs suddenly look weird) and requiring more reactive maintenance than desired. Identify your use cases and workflows, and think critically about whether Mode will handle them. Ask questions about whether Mode will also scale to handle where your workflows might go. Mode solves the problem of quick analysis very well. A prior workflow of: - SQL query in editor of your choice - Export to computer - Analyze locally in R or Python - Drop into PowerPoint has been almost. completely eliminated with Mode, which performs an end-to-end solution for the above (provided that the data sets are small, and no post-hoc drilldowns are needed). In that sense, it enhances productivity. But its limitations have also suppressed productivity and opened conversations about whether another product is more appropriate for the scale of our org.

  • Jose A.Enterprise(> 1000 emp.)
    Review
    4.0

    Mode provides us with easy-to-use tools and functions so that our company performs effectively and accurately Data analysis in a professional way, it also provides live reports with all the necessary information that can be shared so that our team can work smoothly. . We have an improved visual workflow management, its interface is very attractive and it is easy to use. we do not file complaints, we like that in one place we can query data from multiple data sources, view graphs and tables, share live reports. Our work has increased exponentially and we have a stable and constant work flow. We recommend it for your company so that the entire work team obtains an efficient and simplified work but at the same time maintains high performance thanks to the data analysis provided by the platform and the reports with the information necessary to establish a work flow. It is very flexible and easy to use, you can access it from anywhere. It has a SQL tutorial that will help you with any questions before starting to work in mode. You can really make better decisions based on the data you get, fully recommended. Backup4all allows our work to be simplified with high performance and development, we have greater organization and management of data analysis with the different tools and functions that this platform provides us, we feel really comfortable. Writing our own SQL queries is really rewarding, we request different sets of data that come from different sources in a very simple way through our SQL queries. We optimized our work, made it more efficient and fluid, we also made graphs and tables where we visualize the analyzes. In general, we track, plan, record and review data of all kinds thanks to this great platform.

GetApp
4.6
Top Comments by GetApp
Positive Comments
  • Mohamed H.Telecommunications
    Review
    5.0

    The whole thing is amazing when it comes to using Mode with all available features, I'm using a lot of things because of my job duties, I create dashboards, and update the daily, weekly, and monthly reports with one click to refresh the queries.

  • Antonio S.Internet
    Review
    5.0

    No Comments

  • Rohan V.Transportation/Trucking/Railroad
    Review
    5.0

    No Comments

Negative Comments
  • Mario D.Cosmetics
    Review
    3.0

    Small companies without any reporting tool is good to start.

  • Daniel K.Computer Software
    Review
    4.0

    Created dashboards by our engineering teams work great. They load fast and the visuals provided are great. Perfect for me in gathering data quickly and being able to make decisions based on them.

  • Nidhi S.Biotechnology
    Review
    4.0

    We use it for quick analysis and report sharing.

Trustradius
4.4
Top Comments by Trustradius
Positive Comments
  • Kofi Obo WoodHead of Operations
    Review
    4.0

    Mode is well suited for scenarios where one has to do queries in both SQL and R programming allowing for dynamic data pulls. This along with its ability to schedule reports allows for collaborative work with different teams. But unfortunately, it has limited options when it comes to visual charts. Mode also allows for seamless display of data. The SQL environment is quite intuitive and easy to use with chart-building and calculated fields tools stacked on top of the underlying query making the data more accessible to people who have limited SQL knowledge. Unfortunately, Mode can also be quite slow in handling larger data sets and its error handling is not as expansive as one may want.
    It allows me to undertake data visualization tasks by creating really insightful charts and dashboards It allows for easy sharing and work collaboration on data analysis tasks Mode has an easier to use SQL editor as well I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
    I did not like that it does not give me a real-time refresh ability for the data we are fetching from our SQL data tables and I have to run my SQL script every time I needed to see the up-to-date data I also did not like the fact that Mode is not optimized for mobile web view, this makes it use mostly desktop computer limited for me Sometimes it has limited chart options when it comes to data visualization

  • Verified User
    Review
    5.0

    Tableau is a huge pain to edit or create dashboards, by comparison. It can make better looking visualizations, but in practice, letting users drill down and change dimensions slows the end user experience so much that it's often not worth it.Looker is amazing for data modeling, but you have to get your whole business all in on it to take advantage. Viz capabilities are similar.Databricks has a lot of functionality overlap, but the visualizations are terrible. Databricks' great strength is that you can use notebooks to do anything with code.
    Mode is a clear category winner for how it easy it is to go from interactive analysis to professional quality reporting. You can easily do all your SQL and quite a bit of R/Python. If you want to quickly go from your database to simple charts, this is your pick. If you need to do heavier data modeling, scheduling jobs, or ML, you'll need something else, like Databricks. In my opinion, the quality of visualizations and some developer/analyst features make Databricks an unacceptable substitute.
    Interactive querying Visualization options Report building
    It's not designed for data engineering, like scheduling table creation, etc.

  • Rita LoAnalytics Lead
    Review
    4.5

    Mode [Analytics] has a shorter learning curve and is better for starter analysts who are not yet Python fluent. They also require very little setup for report viewers to consume data, making it a more optimal solution for team members on the ground.
    Mode is great for speed and presentation. If you have a business idea, want to see a data prototype to validate your hunch, and need something to easily pull a few lines of SQL code and build a dashboard, Mode is a perfect solution. It's also a tool that allows for easy dashboard sharing. It does not have some of the nuances offered by Tableau but wins out in simplicity/intuitiveness. If you're looking for high-level modeling/forecasting, however, Mode comes up a bit short. Anything requiring a lot of processing power should be moved to a dedicated notebook/programming environment.
    Multi-platform integration Customer support Clean UI for great UX
    Scope of visualizations available Advance dashboarding customizations Drill-downs

Negative Comments
  • Kofi Obo WoodHead of Operations
    Review
    4.0

    Mode is well suited for scenarios where one has to do queries in both SQL and R programming allowing for dynamic data pulls. This along with its ability to schedule reports allows for collaborative work with different teams. But unfortunately, it has limited options when it comes to visual charts. Mode also allows for seamless display of data. The SQL environment is quite intuitive and easy to use with chart-building and calculated fields tools stacked on top of the underlying query making the data more accessible to people who have limited SQL knowledge. Unfortunately, Mode can also be quite slow in handling larger data sets and its error handling is not as expansive as one may want.
    It allows me to undertake data visualization tasks by creating really insightful charts and dashboards It allows for easy sharing and work collaboration on data analysis tasks Mode has an easier to use SQL editor as well I love how it organizes all our SQL data tables into easy-to-view data we can draw insights on
    I did not like that it does not give me a real-time refresh ability for the data we are fetching from our SQL data tables and I have to run my SQL script every time I needed to see the up-to-date data I also did not like the fact that Mode is not optimized for mobile web view, this makes it use mostly desktop computer limited for me Sometimes it has limited chart options when it comes to data visualization

  • Verified User
    Review
    5.0

    Tableau is a huge pain to edit or create dashboards, by comparison. It can make better looking visualizations, but in practice, letting users drill down and change dimensions slows the end user experience so much that it's often not worth it.Looker is amazing for data modeling, but you have to get your whole business all in on it to take advantage. Viz capabilities are similar.Databricks has a lot of functionality overlap, but the visualizations are terrible. Databricks' great strength is that you can use notebooks to do anything with code.
    Mode is a clear category winner for how it easy it is to go from interactive analysis to professional quality reporting. You can easily do all your SQL and quite a bit of R/Python. If you want to quickly go from your database to simple charts, this is your pick. If you need to do heavier data modeling, scheduling jobs, or ML, you'll need something else, like Databricks. In my opinion, the quality of visualizations and some developer/analyst features make Databricks an unacceptable substitute.
    Interactive querying Visualization options Report building
    It's not designed for data engineering, like scheduling table creation, etc.

  • Rita LoAnalytics Lead
    Review
    4.5

    Mode [Analytics] has a shorter learning curve and is better for starter analysts who are not yet Python fluent. They also require very little setup for report viewers to consume data, making it a more optimal solution for team members on the ground.
    Mode is great for speed and presentation. If you have a business idea, want to see a data prototype to validate your hunch, and need something to easily pull a few lines of SQL code and build a dashboard, Mode is a perfect solution. It's also a tool that allows for easy dashboard sharing. It does not have some of the nuances offered by Tableau but wins out in simplicity/intuitiveness. If you're looking for high-level modeling/forecasting, however, Mode comes up a bit short. Anything requiring a lot of processing power should be moved to a dedicated notebook/programming environment.
    Multi-platform integration Customer support Clean UI for great UX
    Scope of visualizations available Advance dashboarding customizations Drill-downs

Capterra
4.6
Top Comments by Capterra
Comments
  • Mike C.Consultant: Product Management
    Review
    5.0

    Mode clearly cares about the success of their users with their product and it's shown in the features of the offer and the support that they have. Mode has helped us eliminate the need for a two or three step business process by allowing us to set up SWL reporting for any college to run, as required. This product is worth exploring if you have a team that needs data to be run re time or on a scheduled basis in order to provide insights that will help them with their day-to-day activities. Reporting that is real time or on a scheduled basis in order to provide insights has been helpful in streamlining day-to-day activities that are data dependent.
    The thing that we liked most is that any employee who is familiar with SQL could set up reporting that can be run by all of our staff (technical or otherwise) to solve problems and avoid directly contacting developers when common data issues come up. For example, when our clients call and ask a common question, the team can immediately run a Mode report and provide the answer in real time, leading to a simple business process and effective solution for the client.
    Certain SQL functions are not available in Mode. Organizing reports was hard to manage, and we had many legacy reports from past colleagues that had no context unless the user opened the report, which became time consuming.

  • Verified Reviewer
    Review
    5.0

    "Overall, Mode Analytics is a powerful tool for data analysis, with the ability to connect, analyze and visualize data from various sources. The SQL-based interface allows for complex queries and advanced analysis. However, the learning curve can be steep, and the pricing can be expensive."
    "Mode Analytics allows me to easily connect, analyze, and visualize data from various sources, making it a great tool for SEO data analysis""The platform's SQL-based interface allows me to create complex queries and perform advanced data analysis, helping me to identify important trends and insights.""The ability to share and collaborate on data analyses and reports with team members and stakeholders makes it easy to make data-driven decisions.""The platform provides a wide range of visualization options, allowing me to effectively communicate data insights to my team and clients."
    "The steep learning curve for the SQL-based interface may make it difficult for new users to fully utilize the platform's capabilities""The platform's pricing model can be expensive for some teams, especially for larger organizations with many users."

  • Nicholas F.Analyst
    Review
    4.0

    Great if you're proficient with R, Python, and/or HTML. Also great if your metrics are really simple.
    Mode is very flexible and has some great features Easily schedule reports to go out to your customers (something Tableau does not do well) Make definitions (commonly used sql chunks) that can be used by anyone in the business Appealing interface R, Python, and HTML integration Good organization options Easy to customize axes of the graphs you make Very flexible (if you know HTML) Really helpful chart type called "BigNumber" which displays your KPI in big, bold numbers (oddly hard to do in Tableau)
    Visualization options are harshly limited (if you don't know R/Python/HTML) Limited GUI when building charts. All variables must be predefined in the sql query Sql editor is...not good. If I am trying to reference a column name of a specific table, it will show me similar column names from tables ACROSS OUR ENTIRE DATA WAREHOUSE. Nearly impossible to find if you have column names like "ID" or "NAME". I typically have to build my sql query in another editor and then copy/paste.

  • Nathaniel A.Business Operations Manager
    Review
    5.0

    10/10 we couldn't have run our business without it. All of our production reports and alerting happen through Mode and it hasn't ever let us down. Mode works great with other tools in its space and fits nicely in to the modern data stack. Two thumbs way up from our team.
    - You can query database tables directly using SQL - The visualizations are easy to set up and beautiful - you can literally style ANYTHING on your report using CSS, Javascript, and HTML - the Python notebook is powerful and easy to use, you can use Plotly along with a whole bunch of other great libraries for working with data. - There is a Mode API so you can use report results in tools like zapier to help build alerting around your business metrics - flexable parameterization for reports
    This is minor, but the UI can get the tiniest bit glitchy, on occasion. That said I've seen the Mode team address lots of the issues over the years.

  • Daniel K.Customer Support Manager
    Review
    4.0

    Created dashboards by our engineering teams work great. They load fast and the visuals provided are great. Perfect for me in gathering data quickly and being able to make decisions based on them.
    If you are not a person who knows how data dashboards work and are created it will be very difficult to learn and setup your own custom dashboards. Using it in "read only" mode is perfect for non data engineer people. If you have a dedicated Data team to help set up dashboards it will suit your needs as Mode is quite fast and easy to use if the dashboards are set up by "professionals".
    There is no hand holding for people that have never set up data dashboards. It is a very difficult product to use for entry level people into the world of data. Your data team will be needed to create and deploy functioning dashboards.

  • Mario D.Data Scientist
    Review
    3.0

    Small companies without any reporting tool is good to start.
    Easy to use with technical background. Easy to run a queries analyze the results and built interesting charts to do some exploratory data analysis or follow some KPIs. Also is good subscription by email (or other methods) and great to use python to create some sophisticated analysis.
    It's not easy to use for final user without SQL background. If you are looking for operative reporting or EDA is a good solution but if your final users don't know SQL and wats to do some analysis with data like: drag a drop dimensions measures from data mart and build their own analysis, use "drill down", use some sophisticated filters (or/and) or analysis to compare two sets of data,... it has a great way to go.