About NetSuite CRM
NetSuite CRM Features
- Sales Force Automation : Integrates sales processes like upselling, quote management, order management, fulfillment, and support.
- CPQ Support : Allows sales team to quickly configure, price, and quote (CPQ) complex products and services with accuracy.
- Marketing Automation : Targets, builds, executes, and measures marketing campaigns, and passes leads to sales.
- Customer Service Management : Online knowledge base and case submission features allow customers to get answers quickly.
- Partner Relationship Management : Offers real-time information flow between you and your partners across the complete marketing process.
- Reporting & Analytics : Monitors performance with built-in reporting, real-time analytics, and role-based dashboards.
NetSuite CRM Ratings and Reviews
Top Reviews
- Daniel F.Mid-Market(51-1000 emp.)
NetSuite has so many features and modules that it can support so many different functions of business. Accounting, Inventory, CRM, Sales, Project Management, Support Cases and more. I've used NetSuite with multiple employers in different industries and each time it was used in a different way. There's a plethora of help articles and support to help you learn to optimize your system, and a large community of experienced professionals that can help take it to the next level. Review collected by and hosted on G2.com.
- Verified User in Computer SoftwareMid-Market(51-1000 emp.)
Being subject to forced upgrades also breaks our integrations on a twice-yearly basis, without enough leadtime to prevent an outage which affects our other, customer-facing systems. Review collected by and hosted on G2.com.