NetSuite CRM Alternatives & ReviewsUsed by 72% Professionals

NetSuite CRM Reviews




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  • Windows

Users find NetSuite CRM an excellent software for business process automation because it's fairly scalable and offers great value for money. The majority have also said that it has strong customization capabilities, including customizable forms and very strong reporting features.

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Alternatives.Co has rated
NetSuite CRM
4(1 Ratings)
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Top Comments by G2
Positive Comments
  • Phoenix G.Small-Business(50 or fewer emp.)

    It can achieve a lot of functions in different aspects, from customer management to inventory management. The system is stable, and the page loading speed is decent. Customer supports are very helpful and knowledgeable. And they have an online chat service. Review collected by and hosted on

  • Alexander R.Small-Business(50 or fewer emp.)

    The variety of integrations and the native import/export allows a business to build seamless dataflows and improve efficiencies. Review collected by and hosted on

  • Lisa G.Small-Business(50 or fewer emp.)

    NetSuite is robust and offers many modules for various functions such as HR, project management, CRM, grant administration, etc. Customization further tailors NetSuite to our specific needs. The platform is easy to use and intuitive, so users can quickly learn functionality. Review collected by and hosted on

Negative Comments
  • Verified User in RetailSmall-Business(50 or fewer emp.)

    Netsuite is very poor at their level support. Most of the time you have to find an outside vendor to support and configure scripts to work within your environment. Netsuite is very costly - what they promise is not what you get. Make sure to clarify and read everything before signing. The E Commerce platform is poor and non-existence at times. Scripting is your friend and also your enemy when it comes to Netsuite. We have to use a lot of outside vendors like (DSG and Ozlink) to make certain modules work within our environment. VERY VERY SLOW when it comes to Netsuite SHOPPING cart. We get a lot of abandoned customers due to our shopping cart being so slow. - Working towards getting off Netsuite Shopping cart and jumping onto Magento. Do not get con on purchasing their GOLD SUPPORT (25k)!!!! Review collected by and hosted on

  • Verified User in Apparel & FashionMid-Market(51-1000 emp.)

    NetSuite team will give you a BIG discount off their system initially and then reduce the discount each year, even if you are growing your store count! Review collected by and hosted on

  • Verified User in ConstructionSmall-Business(50 or fewer emp.)

    If anyone has any better solutions to Netsuite I am all ears. Review collected by and hosted on