NetSuite CRM Alternatives & ReviewsUsed by 72% Professionals

NetSuite CRM Reviews




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Users find NetSuite CRM an excellent software for business process automation because it's fairly scalable and offers great value for money. The majority have also said that it has strong customization capabilities, including customizable forms and very strong reporting features.

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NetSuite CRM
4(2941 Ratings)
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Top Comments by G2
Positive Comments
  • Kayla M.Mid-Market(51-1000 emp.)

    The number of features that netsuite offers and the ease of use are why I enjoy using this system. You can easily integrate bank feeds, including paypal and other merchant processors on top of your normal bank. Their customer support team is great and they are very responsive. The implementation was very smooth sailing and our company was provided additional training sessions detailed to our specific job roles. We use netsuite daily and after coming from Quickbooks this system bring so much ease and automation to our company. Review collected by and hosted on

  • Daniel F.Mid-Market(51-1000 emp.)

    NetSuite has so many features and modules that it can support so many different functions of business. Accounting, Inventory, CRM, Sales, Project Management, Support Cases and more. I've used NetSuite with multiple employers in different industries and each time it was used in a different way. There's a plethora of help articles and support to help you learn to optimize your system, and a large community of experienced professionals that can help take it to the next level. Review collected by and hosted on

  • Shane B.IT Director

    I like that you can customize almost every business process/workflow in NetSuite to fit your unique business needs. They provide methods for both technical and non technical people to make these customizations. Review collected by and hosted on

Negative Comments
  • Verified User in Computer SoftwareMid-Market(51-1000 emp.)

    Crazy expensive. Sounds cheap on the front end, but by the time you get all the licenses you need, its a lot of money. Review collected by and hosted on

  • Mehran K.Principal and Founder

    I even brought this attention to the Director of Accounts for the sector my business fell under and basically got a deaf ear and the same all or nothing approach. Review collected by and hosted on

  • Tana R.Sales

    same as above -- so it is making me write 40 characters Review collected by and hosted on