BoardPro Overview

My board and minute taking experience is limited but growing so I am learning all the time to the nuance of different boards. There seems to be a solution for all questions I have asked of your customer service team. They are helpful and fast and have been a great help to me. My only constructive criticism is it would be handy to have all the options for help in one location ie FAQs, chat box link, webinar date/times, tutorial vids etc. I seem to find new support options as I go exploring instead of in one location. Personally, I like to be able to investigate and troubleshoot problems I can figure out myself before asking for help and knowing how to use a program to its fullest possible use to get the most out of it. Having one location to get that help would be helpful.
Being in the early stages of using this software we are still learning. The customer support with their instant messaging (to a real person) and the webinars to learn with have been invaluable. The software itself is is logical and covers most aspects that we use. That all the information for the board members are located in one spot and the ability to make notes is great. No more multiple emails to get lost in inboxes. On the administration side, the dragging and dropping/moving feature of the agenda items/sections and notes/decsions/actions is simple and ideal.
No opening meeting agenda item template - for actual start time of meeting, special messages, or noting opening meeting customs like we have for our organisation, also no template to accept apologies, but in saying that we can do both of these items manually.

Managing all board documents and meetings from a single point. Ensuring board decisions are documented and follow-ups actioned. Managing meetings and sub-committees in a single place. BoardPro are responsive to feedback and are actively developing and implementing new capabilities which are relevant and useful. Need to integrate better with Microsoft Office and Teams. Would like to see support for an Android app not just iOS. Boardpro provides a "memory" of the historical actions and decision making of the organisation. We can review prior meetings and all documents presented in one place. Real-time minutes ensures that decsions are captured and follow-up actions are allocated and tracked. It has improved the workflow around board and committee metings and eleiminated the need to track actions through email chains. Thanks for your great review Nick.