Used by 69% ProfessionalsKeap Overview
/5
- Linux
- Windows
Keap is a fully functional CRM, sales, and marketing automation tool that assists businesses in easily managing their sales operations in addition to client interactions. With Keap's robust capabilities, such as lead capture blueprints and appointment settings, one may gather leads and convert them to clients more quickly than ever before.
About Keap
Keap Features
- Ecommerce & Payments : Allows you to manage your eCommerce and payment processes easily.
- Email Marketing : Allows you to send automated emails to your customers and track the responses to your emails.
- Sales Pipeline : Helps you to track the progress of your sales processes. You can also create custom reports.
- Text Marketing : Allows you to send automated text messages to your customers.
- Reporting & Analytics : Allow users to track everything from customer behavior to sales data to improve business operations.
- Lead Management : Allows businesses to track leads from acquisition to conversion to understand customer interests.
Keap Ratings and Reviews
- Shawn B.Owner, Infusionsoft Specialist & WordPress Consultant
As an email marketing system, marketing and business automation tool, crm, and order processing Infusionsoft is very functional and powerful. It is a complex system, by it's very nature because it is so powerful and the functionality available. I have clients set up with powerful automation, business processes that simplify their efforts, and integration with other systems that can handle their financial accounting, etc... At this point Infusionsoft is simplifying the front end User Interface so it is easier for end users and have also made entry cost much less for entry level.
Infusionsoft is very, very powerful when the implementation is thought out, most functions are used, and it is maintained in the marketing programs of businesses. The Campaign Builder has incredible power in building marketing and business automation for a business. I've built a lot of automation for my clients that takes much of the workload of staff and owners. It also provides ways to provide information to staff and management without them having to log in constantly. Infusionsoft has an APi that makes specific customizations possible and allows for numerous external apps that add function, value, and ease to Infusionsoft.
The ecommerce shopping cart has always come up short for processing multiple products. The single order forms are functional and useful. Again, Infusionsoft's API and developer relationships provide for enhancements and substitutions for areas that might be lacking. - Dave P.Owner
If your business requires a lot of email marketing and follow up, you set it and forget it. It is a very good flexible and customizable program that automates all of that. The company is difficult to work with and less than ethical. The learning curve is pretty steep and their training times are very limited. Be prepared to train very slowly with long gaps between sessions. None. The product was over promised upon purchased. We were told that it could meet our needs and provide the tools that we were getting from 2 separate programs in one package AND so much more. Unfortunately I wasted a lot of time with this program. I kept asking my "Success Coach" to show me how to do this certain simple but very necessary task he kept avoiding giving me a straight answer. When my "Success Coach" got down to the last session and showed me their work around to performing a very basic task, I knew that their product was not for us. They wasted 2 months of my time and refused to refund our money. When I asked them about over promising their product and their money back guarantee, I was told that they had an investment in training and refused to make good on their word. A loss of $2000 is not going to kill me, but I was surprised at their disorganization and lack of maturity and integrity. Don't want the product if I can't trust the company.
