Nextiva Alternatives & ReviewsUsed by 71% Professionals

Nextiva Overview

Paid

4.5

/5

(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Nextiva provides cloud-based CRM and Business Phone Software to successfully manage client relationships. It enables teams to assist clients across numerous communication channels and manage their interactions in a single platform. It assists businesses in automating procedures and also provides Artificial Intelligence Tools, a database builder, and a simple rules engine.

Best Offer Applied
Starts at

$18.95/Month

Try For Free

About Nextiva

Nextiva Features

  • Nextiva FeaturesCommunication Channels : Supports phone, SMS, email, social media accounts, and much more.
  • Nextiva FeaturesCustomer Support Tickets : Route CS tickers to agents, respond to customer queries and configure workloads.
  • Nextiva FeaturesHistorical Data : You can access customer interaction historical data or
  • Nextiva FeaturesTrend Analysis : Allows you to see how your products are performing and how you can improve them.
  • Nextiva FeaturesCustomer Experience Management : Enables businesses to create a positive customer experience by addressing customer needs promptly
  • Nextiva FeaturesCustomer Service Chatbots : Helps facilitate conversations and keep customers informed about the status of their orders.

Nextiva Ratings and ReviewsNextiva Ratings and Reviews

Alternatives.Co has rated
Nextiva as 4.5

4.5

/5

  • G2
    4.5
  • GetApp
    4
  • Trustradius
    4
  • Capterra
    4.6
Top Reviews
  • Jorge V.Insurance

    5.0

    /5

    Pricing and features was the first thing I looked at. I like how it's been able to integrate with my CRM. Their customer support has been great as well.

  • Nancy L.Small-Business(50 or fewer emp.)

    0.0

    /5

    We entered a contract with Nextiva. We went through training - next step was for Nextiva to port our lines over. We waited weeks. I emailed my rep to see if there was something we needed to do - no reply! We were losing our phone service, so I went with another company. Two months later I receive a bill for service! For VoIP Service that we aren't even receiving! After contacting "Customer Service" they stated "we have a contract". We have notified our legal council and our bank to not authorize further payments. What a nightmare! Review collected by and hosted on G2.com.

Nextiva PricingNextiva Pricing

Essential
StartingUSD 18.95/moBilled Monthly
Professional
StartingUSD 22.95/moBilled Monthly
Enterprise
StartingUSD 32.95/moBilled Monthly