Salesforce Essentials Alternatives & ReviewsUsed by 73% Professionals

Salesforce Essentials Overview

Free | Paid



(Alternatives.Co rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Salesforce Essentials is customer relationship management (CRM) software for small and medium-sized businesses that is hosted in the cloud. It aids in the streamlining of numerous procedures that aid in the better management of customer cases to provide assistance across chat, email, social, phone, and self-service help channels.

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About Salesforce Essentials

Salesforce Essentials Features

  • Salesforce Essentials FeaturesOrganize Contacts : Allows you to manage and organize your contacts to sell better.
  • Salesforce Essentials FeaturesTrack Relations & Deals : Enables users to see how each of their relationships progresses while closing a deal.
  • Salesforce Essentials FeaturesSupport Customers : Allows users to support their customers across webchat, social media, email, and phone.
  • Salesforce Essentials FeaturesSocial Collaboration : Allows employees to share data and collaborate on projects using collaborative capabilities.
  • Salesforce Essentials FeaturesMobile : Access Salesforce mobile app and do all that you regularly do on your mobile phone on your desktop.
  • Salesforce Essentials FeaturesBusiness Health : Know the progress of your business with pre-built reports, dashboards, etc - all in one place.

Salesforce Essentials Competitors

Salesforce Essentials Ratings and ReviewsSalesforce Essentials Ratings and Reviews

Alternatives.Co has rated
Salesforce Essentials as 4.3



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Top Reviews
  • Abhishek C.Consultant



    Very user friendly platform, helps in managing leads & opportunities, creating an extensive report for performance evaluation helps in getting good overview of the activities done & helps in getting valuable insights. Saves time in compiling data manually, salesforce allows you to create reports & customize data as per lead type, name, creation date, age, lead source & many more filters. Review collected by and hosted on

  • Elizabeth D.Financial Services



    Bait and switch. Passing the buck. You get handed off to multiple "Teams". Almost every time...there is an additional charge for that "Teams" services. And then there is a recommendation of the implementation team for integration to make everything work that doubles the monthly cost of the platform. You have to pay part of the monthly cost up upfront to even get to the integration team. We are out $12,000 and never got to use the platform because it would not integrate with our Custodian, Fidelity. (We told them upfront -multiple times- who our custodian was and were not informed of this.) BEWARE!

Salesforce Essentials PricingSalesforce Essentials Pricing

StartingUSD 35/moBilled Monthly
StartingUSD 25/moBilled Monthly