Salesforce EssentialsUsed by 73% Professionals

Salesforce Essentials Overview

Free | Paid



( rating)
  • Linux
  • Windows
  • Large Enterprises
  • Small Businesses

Salesforce Essentials is customer relationship management (CRM) software for small and medium-sized businesses that is hosted in the cloud. It aids in the streamlining of numerous procedures that aid in the better management of customer cases to provide assistance across chat, email, social, phone, and self-service help channels.

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About Salesforce Essentials

Salesforce Essentials Features

  • Salesforce Essentials FeaturesOrganize Contacts : Allows you to manage and organize your contacts to sell better.
  • Salesforce Essentials FeaturesTrack Relations & Deals : Enables users to see how each of their relationships progresses while closing a deal.
  • Salesforce Essentials FeaturesSupport Customers : Allows users to support their customers across webchat, social media, email, and phone.
  • Salesforce Essentials FeaturesSocial Collaboration : Allows employees to share data and collaborate on projects using collaborative capabilities.
  • Salesforce Essentials FeaturesMobile : Access Salesforce mobile app and do all that you regularly do on your mobile phone on your desktop.
  • Salesforce Essentials FeaturesBusiness Health : Know the progress of your business with pre-built reports, dashboards, etc - all in one place.

Salesforce Essentials Competitors

Salesforce Essentials Ratings and ReviewsSalesforce Essentials Ratings and Reviews has rated
Salesforce Essentials as 4.2



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  • GetApp
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Top Reviews
  • Verified Reviewer



    Salesforce is great because you can work to keep track of real-time user and purchase analytics, customer support, customer complaints, and a variety of other CRM functions with the ease of storage and access in the cloud.
    Salesforce makes it easy for companies to maintain an ongoing relationship with customers, prospects, or partners and to collect and monitor their data.
    Quality of the price list is not for's expensive

  • Eliot A.Business Development



    Salesforce essentials has lots of functionality, speed, and capability. If you're doing cold email campaigns it lacks some of the very basic functionality such as putting people on a do not contact list automatically. Yes, you can work around this, but shouldn't any crm be aware of the use of outbound marketing? It is a great system to keep track of outbound and activities. In addition, it does a great job of helping you track campaigns

Salesforce Essentials PricingSalesforce Essentials Pricing

StartingUSD 35/moBilled Monthly
StartingUSD 25/moBilled Monthly