About SAP CRM
SAP CRM Features
- Knowledge Management : Allows agents to resolve issues within the CRM faster than ever.
- Marketing and Sales Analytics : Allows marketing/sales departments to refine campaign strategies with ease.
- Campaign Performance : Allows monitoring of campaigns in real-time and scenario-based for better implementation.
- Pipeline Management : Allows sales representatives to quality leads quickly and efficiently for cross-selling and up-selling.
- Data Management : A comprehensive view of customer data, including contact information, and past transactions.
- Customer Complaint Tracking : Identifies the source of the compliant, resolves the issues, and closes the complaint as quickly as possible.
SAP CRM Ratings and Reviews
Top Reviews
- Alan P.Manager, Financial Planning & Analysis
It contains a lot of amazing features that aid with product analysis, product quotation administration, customer data management, and CRM offers. It enables you to keep all customer-related information in one location, offering a comprehensive picture of your consumers across many touch points. It is a very effective company management tool for managing inventory, sales, and accounts. Review collected by and hosted on G2.com.
- Verified UserAnalyst
SAP Sales Cloud is used to manage and update sales orders across locations.










