About SAP CRM
SAP CRM Features
- Knowledge Management : Allows agents to resolve issues within the CRM faster than ever.
- Marketing and Sales Analytics : Allows marketing/sales departments to refine campaign strategies with ease.
- Campaign Performance : Allows monitoring of campaigns in real-time and scenario-based for better implementation.
- Pipeline Management : Allows sales representatives to quality leads quickly and efficiently for cross-selling and up-selling.
- Data Management : A comprehensive view of customer data, including contact information, and past transactions.
- Customer Complaint Tracking : Identifies the source of the compliant, resolves the issues, and closes the complaint as quickly as possible.
SAP CRM Ratings and Reviews
Top Reviews
- Gaurav P.Service Request Coordinator
SAP Sales Cloud is a sales automation platform / CRM that helps organizations make intelligent selling simple, through connection, insight, and adaptability. Review collected by and hosted on G2.com.
- Benjamin RobertsonManager Sales Operations
Currently we use Datahug to receive better forecast insights from our sales team as well as understand the flow of our pipeline.