About Pipedrive
Pipedrive is a web-based sales CRM that allows companies of all sizes to track their sales and customer interactions in one place. It is a great tool for managing sales and customer relationships and allows you to keep track of what is selling, where the sales are coming from, and how customers are interacting with your products or services.
One of the great features of Pipedrive is the ability to send automated sales emails that can be tailored to each customer's specific interests and needs. This can help you to increase your sales and build stronger customer relationships. In addition, you can also use Pipedrive to manage your customer database, track orders, and generate reports that will help you to improve your business operations.
Benefits of Pipedrive:
Some of the benefits include:
- A sales CRM that is web-based, which makes it easy to access from any device.
- Integrated with Salesforce, which makes it easy to manage your sales data and track your progress.
- Offers a variety of features that can help you to track and organize your sales processes.
- A built-in lead management system that allows you to track and manage your leads.
- The ability to connect with customers electronically through chat and email.
- The ability to create custom reports that can help you to analyze your sales data.
- The ability to collaborate with team members by sharing leads and sales information.
Currently, Pipedrive is one of the best CRM and Pipeline Management software on the market today. It offers over 300 out-of-the-box integrations and is rated the best in its ease of use.
Pipedrive Features
- Sales Lead Management : Keep track of your leads and sales progress with the ability to add notes, etc with team members.
- Mobile Apps & Integrations : Access Pipedrive from your mobile device and integrate with sales-boosting apps with ease.
- Sales Engagement Tracking : Keep tabs on your lead's progress and see how you are performing compared to your peers.
- Reporting : Get detailed insight into your sales performance with Pipedrive's comprehensive reporting features.
- Sales Automation : Automatically sends follow-up emails, creates custom proposals, and more.
- Email Marketing Automation : Allows you to send automated emails to your leads, and track the effectiveness of your campaigns.
Pros
Cons
- Is designed with an easy-to-use interface that can be accessed from any device.
- Integrates with a variety of other software.
- Capture leads automatically and sends them to the right sales reps.
- It is not as customizable as some of the other options.
- Some users have complained about unresponsive customer support.
Pipedrive Ratings and Reviews
- Verified UserC-Level Executive
Our sales team and executive leadership use pipedrive (5 users currently, growing to 12 next year). We use pipedrive for basic CRM and deal flow functionality. All of our contact information resides in pipedrive and we move opportunities through deal stages. We track sales performer activities and schedule future activities through the system. I use reporting to summarize the total value of our pipeline by service type (we track 3 separate pipelines).
Ease of data entry - whether entering individually, via Chrome plug-in capture app, or spreadsheet upload. Easy to configure with our lexicon and deal flow. High-level reporting that can be viewed as a dashboard or report, or exported for further spreadsheet analysis. Great reminders with visual cues for when an activity is missing, due, or late. - Estelle N.Outsourcing/Offshoring
Je perds du temps essayer de paramtrer le logiciel depuis des mois. Les vidos tutoriel et de l'acadmie sont gnial, mais de mon ct, il m'est impossible de les mettre en oeuvre car cela ne marche pas. JE SUIS TRES MECONTENTE !
Pipedrive Pricing
- Lead, deal, calendar, and pipeline management
- Simple data import and easy customization
- 24/7 support and 275+ integrations
Essential Plan + :
- Full email sync with templates and scheduling
- Group emailing plus open and click tracking
- Workflow builder with triggered automation
Advanced Plan + :
- One-click calling and call tracking
- Create, manage, and eSign documents and contracts
- Revenue projections, forecasts, and enhanced custom reporting
Professional Plan +
- Unlimited user permission and visibility settings
- Additional and heightened security preferences
- Implementation program and phone support
- No feature usage limits