About Salesforce CRM
Salesforce CRM Features
- Account and Contact Management : Allows you to manage your accounts and contacts in a centralized location.
- Opportunity Management : Helps track and analyze sales progress and identify potential opportunities.
- Reporting & Analytics : Help you to measure the performance of your business.
- Quote Management : Keep track of quotes, contracts, and negotiations with quotes in a central location.
- Lead Management : Automatically adds leads to Salesforce CRM as they come in from any source.
- Sales Histories : View and analyze sales data from past periods to make more informed decisions.
Salesforce CRM Ratings and Reviews
- Verified User in Computer SoftwareMid-Market(51-1000 emp.)
You will find that you gravity to this program once you start using it for all your needs. Review collected by and hosted on G2.com.
- Verified UserDirector
We joined Salesforce to gain a full business solution for our sales team. What we were promised and what we received were not the same. The Kanban board is completely unusable and outdated compared to even the most simple sales software out there and Salesforce does not seem to have the understanding or interest in learning how sales teams use this. Furthermore, they do not respect businesses that wish to cancel once they see major flaws in their system and force them to continue to use their system and not leave their contract amicably. As well, they do not accept cancellation emails and requests and instead force you to go through a number of different hoops just to not auto-renew which include making you go through a few websites to find a cancellation email which then asks you to respond a few different times with set 'cancellation clauses' which they never seem to receive forcing you to do it again and again - all taking away valuable time from businesses.
Kanban Board - make it actually usable Import of leads into your system, help businesses do this - don't just outsource Make ALL information able to be imported