Used by 76% ProfessionalsSharpSpring Overview
/5
- Linux
- Windows
SharpSpring is a CRM and marketing automation tool that assists companies in managing and tracking customer relationships. With SharpSpring, businesses can create personalized campaigns, gain more customers at scale, and better understand a buyer's demands.
About SharpSpring
SharpSpring Features
- WYSIWYG Email Editor : Allows you to easily create, format, and send email campaigns from a custom platform.
- Lead Nurturing : Nurture leads by sending automated email follow-ups, custom messages, and automated phone calls.
- Social Profile Integration : Allows you to keep track of the social media profiles of your leads and customers.
- Data Quality Management : Helps you to ensure that the data you collect is accurate and up-to-date.
- Automated Sales Alerts & Tasks : Receive timely notifications about your leads, activities, and results, so you can track and optimize your efforts.
- Visual Workflows : It's simple to engage prospects at different phases of the buying process with visual workflows.
SharpSpring Ratings and Reviews
- Chuck S.Verified LinkedIn UserDigital Marketing Manager
Overall: Prioritizing leads for Salesforce, collecting customer feedback, and better tracking the effectiveness of marketing efforts are the key things we get out of SharpSpring. We are able to collect leads using SharpSpring forms and then deliver them to the right salesperson using their visual workflow tools. We can make lists and campaigns based on ANY criteria in the system, which is super impressive. The Life of the Lead is a revelation: Being able to see all digital interactions of our customers is a complete game-changer for Sales. With Life of the Lead, Sales is more informed and can take on calls armed with the right information to best serve the customer.
- Cassidy H.Marketing
We were (WAY) oversold on the Salesforce sync. We were under the impression, from both SharpSpring and our 3rd party vendor, that SharpSpring would sync with Accounts and Campaigns. This is not the case; only Leads and Contacts sync at this time. Since a lot of our marketing is account-based, this would not work for us. It would have been helpful to know this during the beginning of the implementation phase instead of it taking 3 months to figure out. In addition, the email editor and landing page editor are very buggy. It is helpful to have a person on staff who knows HTML. We also had deliverability issues, but did not dig too deep into it since we found out the sync did not work properly. Review collected by and hosted on G2.com.
