Smartsheet Alternatives & ReviewsUsed by 75% Professionals

Smartsheet Reviews

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4.4

/5

(Alternatives.Co rating)
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Smartsheet is an indispensable tool for businesses, offering a comprehensive suite for project management and work organization. Users can seamlessly create tasks, manage dependencies, and track time, complete with detailed resource utilization reports. The platform enhances team collaboration through online tools and facilitates efficient task planning with Gantt charts and timelines. With email integration and scheduling alerts, it keeps everyone on the same page. Smartsheet's delegation features promote teamwork and task sharing. Overall, Smartsheet is a powerful solution that simplifies project management and boosts productivity for users.

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Alternatives.Co has rated
Smartsheet
4.4(18233 Ratings)
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G2
4.4
Top Comments by G2
Positive Comments
  • Savannah S.Business Strategy Manager
    Review
    4.0

    Smartsheet makes project and portfolio management much easier for an organization that has never had these practices in place before. The Smartsheet team helped us develop our blueprints to match our process, which was very helpful for a bunch of newbies. Smartsheet is very logical and easy to learn. It's also great that there's such a big community around it, and any question you have has likely already been answered and can be found with a quick Google search. I learned tons from Youtube, even! Pro Desk is usually pretty helpful, too, though it sometimes takes a bit to get the best person to help on the phone (the more complicated the issue, the longer it takes to find a person that can help). Review collected by and hosted on G2.com.

  • Evan H.Small-Business(50 or fewer emp.)
    Review
    5.0

    Overall, SmartSheet has improved the way I manage projects and data. It's a powerful, user-friendly, and highly adaptable tool that can cater to a wide range of needs. Its cloud-based nature and seamless integrations make it a top choice for modern professionals looking to enhance efficiency, collaboration, and organization. I highly recommend SmartSheet to anyone in search of a comprehensive project management and data organization solution. Review collected by and hosted on G2.com.

  • Dan C.Director Of Information Technology
    Review
    4.0

    At one point, I used the product every day, but since I've made an effort to use more of M365, my utilization as dropped off. Review collected by and hosted on G2.com.

Negative Comments
  • Verified User in Building MaterialsMid-Market(51-1000 emp.)
    Review
    0.0

    I would NOT recommend this company to anyone -- business or individual. Review collected by and hosted on G2.com.

  • Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)
    Review
    0.0

    The UI and UX is horrible. Not much different than just using another Spreadsheet program. Review collected by and hosted on G2.com.

  • April M.Graphic and Web Designer
    Review
    0.0

    Design was dated. Not fun to use and had trouble with it Review collected by and hosted on G2.com.

GetApp
4.5
Top Comments by GetApp
Positive Comments
  • Jodie S.Airlines/Aviation
    Review
    5.0

    SmartSheet is an excellent project management tool that offers a range of features that can help businesses streamline their processes.

  • Anonymous ReviewerTelecommunications
    Review
    5.0

    The Smartsheet application provides vide range of templates to choose and gives us the flexibility to integrate with many other application and get the data into the Smartsheet for efficient report . This application helps to demonstrate the top management on the progress of any projects that are being run with in the company with accurate metrics.

  • Jitendra B.Higher Education
    Review
    5.0

    After using it several times, I've seen some of the nicest aspects of it, such how simple it is to get started and establish projects, tasks, and deadlines thanks to Smartsheet's user-friendly layout. High levels of customisation are possible with Smartsheet, including the capacity for creating unique fields, rows, and templates. Smartsheet's collaboration capabilities make it easy to interact with members of the team in real-time, like discussing, publishing, and assigning tasks.

Negative Comments
  • Angela B.Events Services
    Review
    1.0

    Kundenservice reagiert nicht mehr. Wir haben bezahlt und Smartsheet hat einen falschen Account freigeschaltet. Wir haben darum gebeten, unseren alten Teamaccount wieder freizuschalten. Dafr haben wir auch die Account ID an Smartsheet bermittelt. Leider reagiert Smartsheet darauf nicht. Also bezahlen wir derzeit fr einen Account, den wir weder bentigen noch nutzen.

  • Suzanne S.Government Administration
    Review
    1.0

    Very limited customization options, capacity issues require numerous backend sheets that make updates or changes very difficult, many "can't do's, outdated interface and auto-responses (many clients thought they were spam!), needed numerous time consuming workarounds and subpar tech support.

  • Gregory D.Apparel & Fashion
    Review
    1.0

    Setting up the plugin for Jira is complicated. No matter how many features Smartsheet adds to their product, it's just still not as collaborative and friendly to use as Google Sheets.

Trustradius
4.0
Top Comments by Trustradius
Positive Comments
  • Verified UserDirector
    Review
    10.0

    Our teams had been managing detailed projects via Excel, Google Spreadsheets and Powerpoint before I recommended Smartsheet. Smartsheet provided the ability to have shared, detailed views for project managers and consolidated views for executives, which helped everyone easily stay on the same page.
    Stay organized. Smartsheet was like a spreadsheet on steroids with very smart features for keeping everyone on the same page. Show what matters. We used the nested rows feature A LOT in order to hide details when not needed, that made project management very efficient with simple clicks to dive deep. Stay up-to-date. With the spreadsheets updated in the cloud, anyone from our worldwide team always had easy access to update and view the most current project status.

  • Kristin KomassaTeam Coordinator
    Review
    10.0

    Smartsheet is the hub we use to centralize all information: property details, client communication, vendor resources and more. With the information consolidated and easily accessible in Smartsheet, Colliers has won more business, improved communication, and created a culture of transparency.
    Colliers’ property managers use the mobile app to snap photos of their sites for accurate record keeping. Alerts and reminders automated in their sheets, property managers never have to worry that they may be dropping the ball or missing a site visit – reminders are scheduled well in advance. Now, site visits run like clockwork. When we meet with new clients for the first time, Smartsheet is a selling feature for our services. Managers have true visibility into the workload of their staff. We’re able to compare portfolios side-by-side and also run reports across sheets and portfolios.

  • Kartik ViswanadhaSenior Systems Engineer
    Review
    10.0

    Its currently being used in IT to do the Project Management Work. All the Tasks, Timelines & Issues are being tracked using Smartsheet
    Usability Graphical Tools No learning curve needed, if you already know excel

Negative Comments
  • Verified UserDirector
    Review
    2.0

    We use Smartsheet to record and report on all of the services provided by our organization. We are grant funded and so we need to report to our granters in very specific ways. Smartsheet allowed us to build a really complex and robust array of functions and reports to fulfill this need. We have 30 people using the software, and everything is text-based entries or attachments.

  • Verified UserManager
    Review
    2.0

    We were using Smartsheet to track tasks and projects in the team. It was also an excellent way to track data and trends, but this whole thing has been eaten up by transitioning to Jira and Office365 suite.
    Need better use cases or reasons to use it instead of other products. The feature set is becoming obsolete.

  • Verified UserC-Level Executive
    Review
    3.0

    Smartsheet was used across our organisation to manage in a controlled deadline framework. It was good to have some visual dependency between parts of a project and being able to visualize where the team stands on the project in comparison to the ideal timing for delivery. Management members were using the software as a true representation of the achievements of the organisation
    bad user interface experience difficult to get into it without proper training

Capterra
4.5
Top Comments by Capterra
Comments
  • Saskia M.Senior Director Sales Marketing
    Review
    5.0

    Smartsheet has been an invaluable tool for overcoming obstacles for a long period of time. The relationship has helped us most in terms of project management and our capacity to work with people from all over the world. Our teams can now work on projects in real time without having to rely on inefficient methods like ping-ponging between different platforms or sending and receiving emails where information can easily be lost in translation. From a management standpoint, we leverage the App and dashboard features that allow us to set up a row-level security structure and regulate the flow of information cascading to different types of end users.

  • Stephanie J.System Administrator
    Review
    4.0

    My overall experience with Smartsheet has been positive. It has significantly improved project visibility and collaboration within our team. The platform's flexibility adapts to various project types, from simple task tracking to complex project timelines.

  • Verified ReviewerGraphic and Web Designer
    Review
    4.0

    Its been great so far. It was an adjustment at first, but once I learned all of the features, it was head and shoulders better than anything I used up to that point.

  • Benjamin S.Manager Network Performance Analysis
    Review
    5.0

    No Comments

  • Verified ReviewerSr. Solution Architect
    Review
    3.0

    No Comments

  • Verified ReviewerMarketing Coordinator
    Review
    5.0

    No Comments

Alternativeto.net
5.0
Top Comments by Alternativeto.net
Comments
  • sbcardinals
    Review
    5.0

    We use Smartsheet for work, and it's been a great tool. There are so many different things you can do with it, and there are a million different graphs and layouts you can use for displaying large amounts of data. It's like Google Drive on steroids. Would definitely recommend.