Adobe Workfront Reviews

Havle I.Senior Research Associate

4.5

We like the fact that Workfront's platform is quite effective with each tool it offers, and if you create a project management through this platform you will notice the great automation that we find with its tools. We can create task assignments by departments and the same is responsible for keeping track to ensure that everything is being fulfilled based on what is assigned to each person. Review collected by and hosted on G2.com.

Anjali M.Key Account Executive

4.0

We have get to to the instruments we require through Workfront, from beginning arranging and errand task through advance observing and group collaboration, to proficiently and effectively oversee our ventures. Workfront may be a significant device within the workflow of our organization, and it comes with great back from learned experts when required. The framework may store a parcel of data, and it is up to the client to utilize it and adjust it to meet their needs. My division has moreover profited enormously from having a ask line since it permits us to handle and prioritize demands for work some time recently they are alloted. Furthermore, real-time communication and record sharing encourage group collaboration. Review collected by and hosted on G2.com.

Frank J.Business Development Executive

5.0

The program is fantastic, and I enjoy using it as it helps me feel that my projects are well organized. Workfront provides us with the resources we need to efficiently and effectively manage our projects, from initial planning and task assignment to progress tracking and team collaboration. We have been able to save time and reduce errors by creating our own workflows, using reminders and fully automating repetitive tasks. We have improved our efficiency and obtained an indisputable structure for our performance procedures. Review collected by and hosted on G2.com.

Verified User in E-LearningMid-Market(51-1000 emp.)

0.0

I did not like the amount of email notifications that would come through from work front. It was very annoying and even after I changed my notification settings, I still received way too many notifications that I ended up creating a rule in Outlook to send all workfront notifications to a folder. Review collected by and hosted on G2.com.

Taylor M.Global Social Media Coordinator

0.0

It's not organized in a way that's user friendly. There are always a few different ways to do something and it's hard to find things within a project. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareMid-Market(51-1000 emp.)

0.0

The product itself is antiquated, non-mobile-friendly, and one of the most counter-productive software user experiences I and my Marketing team have had. Processes that took only 1 or 2 clicks in Asana (our previous system) or Wrike (our current system replacing Workfront) often took 10 or more clicks in Workfront. Even with significant and expensive consultation with the Workfront team, most of our problems with Workfront were simply system limitations and poor UX design, not setup or implementation shortcomings. All the great things about the marketing and thought leadership, in addition to the excellent visual rebrand from AtTask to Workfront, only made the poor product experience more painful. It felt like bait and switch, or like the company tried to solve their product issues with a visual/marketing facelift. Review collected by and hosted on G2.com.

Maria soledad R.Real Estate

5.0

Agiliza el trabajo automatizaciones, my experiencia en general ha sido buena

Alioune D.Financial Services

5.0

No Comments

Leandro S.Internet

5.0

Con mi equipo lo usamos para aquellos momentos donde tenemos que trabajar de manera remota. Es una herramienta muy valiosa para el trabajo en equipo.

Robert G.

1.0

No Comments

Mary L.Computer Software

1.0

I honestly don't see many benefits to this software at all.

Robert D.

1.0

I do not want to schedule a demo and waste everybody's time. I called sales and they would not tell me the price. WTF?

Steven ErlichSEO Specialist

5.0

Customer Service was always very helpful. Customization for many Industries. Smooth transitions through updates. The update to Anaconda came with detailed training and the older version was left up long enough for us to feel comfortable with the transition.

Inna Babayeva Brown, MBA (IT)Senior Business System Analyst

5.0

Project management: Allows for precize tracking of tasks assignments, tasks progress, issues tracking, hours spent, comparing projected vs acrual, projects grouping and management Timesheet: Allows for precize tracking of time spentfor each project, task, issue. Allows for great daily/weekly workload planning and tracking. Requests: Allows for assigning and tracking requests - whether to you or made by you to someone else.

Shane GriffithsBusiness Analyst - Manager

5.0

Integration and API to other software/SAS solutions. Reporting Flexibility was a must for us to keep track of incoming work, planned work as well as work in progress. Easy to use software. Excellent support from AtTask and escalation process was easy to use and receive feedback. Easy to understand manuals and training. Implementation support was fantastic.

Verified User

0.5

It is used across the whole organization to solve issues such as: -Project management -Time management (track and optimize hours) -Cross-department collaboration -Communication -Budgeting -Scoping projects accurately -Following process -Understanding (need for) team resources -Understanding chargeability -Managing deadlines -Managing expectations -Creation and maintenance of workflows This process is owned by our PMO team of project managers. This is an internal tool (not for clients).
Formatting - I really appreciate text formatting in order to quickly digest content and better organize my message. In Workfront you are unable to produce anything but plain text (no bold, no italics, no underlining, no indenting etc). Complexity - Comparative to another project management system like Basecamp, nothing in Workfront is very straight forward. Although they offer extensive training on the platform, anything that complicated to me illustrates a need for simplicity in order to create an optimal user experience. In another comparison, if Basecamp is like an Apple Mac product (simple, great UI/UX), then Workfront is like a PC (complicated, not as seamless). See "Documents" point below for further explanation. Documents - When you want to upload a document, you have to do so in a different tab, which silos the document from the original conversation within the updates tab. This does not give way to a seamless conversation, having to constantly reference to another area.

Verified User

1.0

We use AtTask (now Workfront) to manage our in-house marketing department. We manage everything from daily tasks to long-term resource availability with it. The idea was to keep project management out of email and Excel and in an online, collaborative environment. Unfortunately, Workfront has failed to satisfy this need for us. We are a small team working in a very agile environment, and Workfront is so complex and updating data so cumbersome that it really needs one or two people dedicated just to maintain data integrity within the application. We'll be moving on to something a bit more modern and more agile friendly soon.
AtTask/Workfront is overly complex and makes easy things hard. For example, if I create a new task and ask that it's scheduled "as soon as possible" it's very likely that Workfront will schedule that task in the past, because that's when the enclosing project's start date is. Stuff like this is really, really disruptive to just getting work in the system in a simple way. The resource management part of the program, while existent (so points for that!) is overly complex and requires that you open multiple windows to reconcile booked hours to actual tasks. The auto-leveling tool, while noble in intent, requires far to much grooming of data to work effectively. Tasks that are accepted by their assignees become "date locked" and if their date and priority is changed by an admin, this new information will not be reflected in the due date field, which is locked to the accepted date. The task assignee has to dig too deep to know when status changes on his work.

Verified User

1.0

Clarizen seemed to provide roughly the same product. They quoted a bit more expensive, and not many improvements. The implementation cost was not worth it. AtTask also did a better job at Gantt Charts for each project rather than just 1 for all projects in Clarizen, which was not editable.
AtTask should not be only focused on IT. We are a manufacturer and their new version clearly left us out of the loop. The New AtTask seems bent on making their software easier for non-technical users, but fails to maintain high level Project Management capability. Reporting can be accomplished now, by first time users, it really is quite straight forward. But reporting for PM's has become tasking to say the least. Old AtTask gave so much more control to the users that they could customize reports all the way down to the width of Columns, but that feature has been removed as well. Now I send out a weekly report, that shows several tasks with percent complete usually between 10-90%, but the column width is defaulted to a single character and the 5 and 0 end of on different rows. It is an embarrassment to me who provides these reports and an embarrassment to our company that cannot fix such a simple mistake. (And before you ask, Yes, I did try using the Text-Mode, which still didn't solve it, and reported the issue to Help Desk, which in turn escalated it, but there has still not been a resolution.) AtTask sometimes focuses too much on making a more appealing interface for users, and impossible for managers. When they switched to the New AtTask they abandoned the ability to customize reports exactly as desired and tried to make them easier for non-users to jump in and build reports. New AtTask removed the "Replan" feature from Old AtTask. "Replanning" is an essential element of project management. Why would they remove features? When projects fall behind or creep, an active PPM team will reschedule the project based on the current situation, usually based on PM's advisement. The Replan feature allows all "New", unstarted tasks to easily be rescheduled to have not started yet and now be On Time. This allows a PM to quickly and effectively reschedule projects that have changes during development. I can no longer choose which report elements are links and which are not. When I asked customer service to fix this, they sent me to a website of theirs, where suggestions can be made. Since Launch, less than a year ago, I have submitted about a dozen suggestions for bringing back features from Old AtTask, and none of them have been brought back. While customer service from their Help Desk is quite good, their timing is sometimes a pain. They outsourced to Armenia, and I usually submit an Issue Monday, they reply Monday night and I get back Tuesday, and they reply Tuesday Night, and we have clarified the Issue by Wednesday. Sometimes that means it takes almost 3 days to deal with an Issue that could have been 15 minutes if they were local. Other times it means it takes almost a week to elevate the Issue to someone who sees that the code is bad. I had major issues with their Java Scripts for their Gantt Charts. Constant updates make it a pain to work with even though it is one of the most effective tools. They have some turn over issues with Reps. I have been working with them for 3 years, and have dealt with more than 5 reps. The most recent has been a Customer Success Consultant, who when I called to complain of new issues, ranted at me for 30 minutes before finally letting me speak. He was unable to correct my issues, but told repeatedly said how bad he felt about that...

Moataz A.reviewer

4.0

The overall experience with Adobe Workfront is good. I found it user friendly and intuitive. The user interface is attractive and modern, and the software is easy to operate. I've found task management to be especially useful for organizing projects. I was able to divide tasks into subtasks, assign them to team members, and track progress. It also gave me reminders to help me stay on track.Collaboration tools also helped. This allowed me to communicate with my team quickly and efficiently. I was able to share files, comment on tasks, and assign tasks to team members. The project tracking feature also helped me track progress and track deadlines.Overall, Adobe Workfront is rated 8 out of 10. We found it easy to use and intuitive with useful tools for managing and tracking projects. Collaboration tools also helped. Some cons I found were pricing, customer support, and the mobile app which I felt could be improved. But overall, I was happy with the experience and would recommend it to others

Verified Reviewer

5.0

This replaced a previous program for task and artwork sharing purposes, pertaining to projects and collections. Once a master user customizes your dashboard, it is easy to see all of your projects in one place without digging through thousands of unrelated projects from other departments. (Make sure to pin your custom dashboard before you click away.) I like that this shows a percentage for each task and how far along the project is. People are then asked to take responsibility for their tasks and have to change the status to 100% to progress the project to Finished. There's no confusion with edits to artwork - you can compare past versions without flipping to another tab. It's easy to make comments on the artwork so the respective teammate can make note of the changes for the next version.

Nicol C.Operator

4.0

My experience with Adobe Workfront has been positive, as the platform has helped our team streamline project management processes and increase productivity. The platform offers powerful project management features, including task scheduling, progress tracking, collaboration tools, and file sharing capabilities. The customizable dashboard provides real-time insights into project status, resource allocation, and team performance, enabling data-driven decision-making. However, the learning curve for new users can be steep, and the limited integration with third-party software and platforms may be a downside for some teams. Overall, Adobe Workfront is an excellent choice for teams looking for a robust project management solution with powerful features and excellent customer support.

Ryan H.Director of Project Management

3.0

The support is unparalleled. Our technical, sales, Customer care team was awesome. I would say I had to use them too much, but they were great every time. Can't commend them enough for the efforts to help us. I'd say a large piece of why we stayed with WF was because of their support team. It's almost like having so many options within the tool became counter-productive. If it maintained a more unique personality, and did more consulting to help clients adjust their processes to the tool, somewhat, I think there would have been more of a win for us. Our processes were fairly simple and we got all caught up in the bells and whistles of the tool. It could very well be that the tool wasn't right for us; I didn't have any say in the decision-making process.

Youssef A.freelancer

3.0

After struggling to manage my team's complex projects, I discovered Adobe Workfront, a powerful project management tool that has helped me streamline workflows, boost productivity, and enable collaboration across teams. With Workfront, I have complete visibility into project status and progress, customizable templates, and automated repetitive tasks. Additionally, the centralized platform allows me to easily communicate and collaborate with team members, stakeholders, and clients. Workfront has saved me time, improved team efficiency, and provided me with the tools necessary to manage projects with multiple stakeholders effectively.

Amr A.Project Manager

5.0

Overall, my experience with Adobe Workfront was positive. The platform is a comprehensive and user-friendly project management solution that offers a wide range of features to help businesses manage their work more efficiently. Its ability to integrate with other Adobe products, such as Photoshop and Illustrator, can save teams a lot of time and hassle when working on creative projects. The reporting and analytics capabilities are also very strong, providing detailed insights into the progress of projects and the performance of team members.