- Elizabeth B.VP HR Projects AMEAA
I love Teamwork, it is a platform that makes it easy to manage team projects, most of the tasks that are done at work are in a team, therefore, this is the main reason why we use this software. Teamwork offers you immediate solutions for the development of projects and activities, and efficient solutions for the development of all those tasks that are carried out as a team, this makes it a very useful platform. There are many ways to organize and carry out a project in an easy, fast and competent way, and doing it through Teamwork will save you time because the person who has the responsibility of executing a task at a specific time can do it through this platform, and everyone will be informed about it and can continue with the development of other activities, that is, the worker thread does not interrupt you and respects the functions of each worker. Also, you can create projects separately but you can continue to assign tasks to your workers or co-workers, I love team management and its relations with all workers. It is amazing software. One of the things that I don't like about this software is that it is expensive, although they do give you a discount if you are going to use this product for a very long time. The mobile version seems very incompetent to me, I do not use it too much, only when necessary. If you have to manage several projects with many workers, this software is ideal for that. To be honest, this is software that also solves minor problems that you think are not important, such as the issue of work environment and treatment of workers, if you want to have a healthy team without conflict, get this software. Previously there were many conflicts between workers but thanks to this software our teamwork has improved a lot and the workers and even the other departments have better communication. Currently, each worker in the company is aware of all their functions and there is no longer any problem, we are much more productive at work. Hey Elizabeth, Thanks for the amazing review. We really appreciate you taking the time to give us your feedback. We are delighted to hear that you love Teamwork and that our product has helped improve communication and productivity across your organization. Thanks for sharing your thoughts around our pricing and Mobile App, we will be sure to take this feedback onboard. Have a great day, Willow
- Hassan R.Network Specialist
I have been using this multi-purpose management for over eight years. It is the best solution for a project management tool, Task Management and very much fabulous for good collaboration between the team. The best part of a teamwork tool is it is straightforward to integrate with other applications, which helps to get the status of each project and product. From my point of view, there are clear steps to create projects, tasks, sub-tasks, and milestones that help you show your performance and project status to your managers and customers. You can build your team on it and assign tasks. We can see the status of each job, and you can upload the document under the project or task. If anyone from your team wants to mention any updates can write his comment. I am delighted to use this platform because everything we can do is on one platform. In terms of planning and development. Testing and delivery. This is the best tool for your project management. Extraction of project reports by periodically you can make a schedule where teamwork has those capabilities to send automatically via email. 10/10 because teamwork is best. I think there is one missing thing which maybe new joiner can suffer. Learning documentation is not available, so you have to go through each and everything to be an expert on the teamwork platform Every organization wants one powerful solution that they can use for many multi purposes, so teamwork is a tool that covers many things on one portal. Project management, Ticket management, Product updates daily scrum. And last part, which every manager wants an employee performance review on teamwork you can also see the employee per year performance and give them an increment accordinlgy. Hey Hassan, Wow thanks for the amazing review! We really appreciate you taking the time to give us your feedback. Thanks for sharing your thoughts around a lack of learning materials for those who are new to Teamwork. We have recently created a success center, built to help set your team and your clients up for success at Teamwork. The resources here might be helpful for any new comers to your team in the future! Have a great day, Willow
- Ali S.Branch Manager
A teamwork solution is the best project management platform. In our organization there are many purposes for using this platform, like Project Management, Task Management, Team Management, Change management WIthin Project management in a system, there are many ways to organize your project more efficiently, Very easy to learn and manage from one platform. if anyone from the management team who have access can easily get the latest update regarding any of the project. you can define your project separately can create tasks under the project and can create your team and assign tasks to your team member, under each task there is an SLA so you can easily find those tasks that breach SLA and those are important so a manager can easily get all the information very easily. team management is also very good with the use of teamwork because everyone within a team can easily update the related task and can share that information with the next person. teamwork is a very flexible tool for any work and any company, for change management you can build your flow and get the required approval before doing any upgrade. you can easily meet your timelines because teamwork will help you to do this Price is high which can be reduced if any company will ensure you use your product for a very long time. and mobile application is not much sufficient and easy to use. Best solution ever Project collaboration was very poor before teamwork because everyone was blaming each other now all team members know their responsibility and have an SLA for that. we improve our work productivity and we also improve teach culture in our organization Hey Ali, Wow, thanks for this amazing review of Teamwork - we really appreciate your feedback! We're glad that you have had such a positive experience with our platform and that it has helped to improve your organizations productivity and teach culture. Your comment says it all... "Best solution ever". Thank you for sharing your feedback on the mobile app, we will certainly take this onboard. Have a great day, Willow at Teamwork
- Alec K.Creative Director
The breadth of tools. That Teamwork uses Markdown very widely. The Notebook functionality. How top heavy Teamwork is and how one has to add a category to everything including uploads (would it not be possible just to add the category of the message?!). Most of all I hate how my browser and computer is crippled once I get five Teamwork Projects or Teamwork Desk windows open. If you can stand the heavy slow feel and endless memory consumed, Teamwork is a powerful suite. Personally I like fast lightweight software. Teamwork isn't it. Basecamp uses about one quarter the memory for each open tab but I'd like to find some software which is not hosted in the USA (Patriot Act style forced spying on users whether or not the SAAS agrees with those policies or not). I'm sure David and Jason at Basecamp would disagree with complying with a National Security Letter without notification but they are forced to do whatever the US three letter agencies demand, like it or not. Teamwork does everything. Messages, tasks, time logging, export to Freshbooks (billing), chat. Unfortunately that's it's downfall. Teamwork is code heavy and takes up gigabytes and gigabytes of memory to run in the browser.
- Verified User in Higher EducationSmall-Business(50 or fewer emp.)
The best feature about Teamwork is the ability to track time and log billable hours. For revenue tracking, this is an important feature that is not yet available with other platforms. It is not particularly visually appealing or as user friendly as other platforms. Projects can't be imported as easily, the tags get messy quickly. Teamwork is only being used by part of our organization to track billable hours and recognize revenue. That feature is the only reason it's currently being used as the rest of our organization has moved to Asana. Hey there, Thank you for taking the time to leave us a review! We're glad to hear that you have found our time tracking and billable hours features useful for revenue tracking. Thanks for sharing your feedback. We recently rolled out a new look and layout to Teamwork, this update gives Teamwork a more modern, cleaner look and feel. We hope that this update has made Teamwork more visually appealing. We would love to help improve your experience with Teamwork and we value your feedback. If you have any suggestions for improvement, please feel free to send them to us at firstname.lastname@example.org Have a great day, Willow at Teamwork
- Kelli T.Production Editor
I like that TW has storage space for files, and that when something changes on those files, any followers are pinged via email. I think that the program is probably amazing for teams with a small to medium sized workload--it seems like anyone who has time to spend customizing individual tasks would find this useful (and probably great BECAUSE of the many, many customizeable aspects of TW). But for me and my team, this software is unwieldy and ponderous and adds unnecessary work for us just in the act of managing tasks (like a 2-3 hour added workload on a daily basis). If you're used to working from task templates, this is not the software for you. Use Asana instead. Use it for smaller, uncomplicated projects, or don't use it at all. We've been trying to use TW to manage our workflows and tasks on the 110 books we have in production, and it's worked okay. There are some people on our team who swear by this software because of the way it's formatted (I guess), but the majority of our team finds it tiresome and has trouble using it at all.
- Paul B T.Marketing and Advertising
I have had a great overall experience with Teamwork. It is an incredibly versatile and user-friendly software that has helped our team be more organized and productive. The ability to assign tasks, collaborate on projects, and track progress has been a huge help for our team. I would definitely recommend this software to anyone looking for an effective way to manage projects and tasks. Overall, Teamwork is an awesome software that I would highly recommend!
- Kathleen W.Higher Education
I thoroughly enjoy working in it and appreciate having a record of accomplishments.
- Anonymous ReviewerMarketing and Advertising
Teamwork has helped my company track time and keep track of tasks.
- Justin I.Hospital & Health Care
Mediocre product, ok level of customer service but they say the things you want to hear and there is no follow through
- Anonymous ReviewerInformation Technology and Services
My experience is that we are in the serious lookout of another product. If you are not an occasional user and want to do any serious work, this tool is not the right fit.
- Jack L.Information Technology and Services
- Chris HecoxBusiness Owner
Teamwork does time-tracking for me, and because it's not only free for me, but also within the same application, Toggl and Harvest are obsolete. Asana asks far too much money from a small business so Projects wins. Trello is fine but not near as thorough of a software as I need to get work done reliably. Wave is my current bookkeeping/invoicing software, so it does beat out Projects in that regard. Unfortunately, it's using a different software, which makes for annoying situations that take time.
Projects likely shine with a smaller team of 5-15 people but work just as well solo. I use it daily to track projects and be reminded of which things I need to accomplish with different clients. I can't imagine the software is going to work super well if you have a team of more than 20 people. I imagine at some point you'll need to split things into departments to use Teamwork, but as far as I can tell, it works great with smaller teams.
Projects allow you to create insanely detailed task lists and production schedules. One can assign projects to different users, set due dates (which update in your calendar), and set up simple scripts for task accomplishments based on previously completed tasks. There is a lot of variety to the ways you can set up task lists, so much that I continue to find new and better ways to use the system. You can also create templates to easily copy similar tasks to new projects. Projects allow for client customization and project lists. It's very simple for me to create a new client and assign projects to them. If you are working on multiple projects for a client, the UI makes it easy to copy projects (to carry client details over). Clients are also listed under the project pane and it's so simple to jump from project to project. Projects have a built-in task time tracker. This is great. Other applications either have unintuitive time trackers or nothing at all, meaning you'll need a third party application to track time. Project and business management are always done best if you can contain more of your work into a single software. That's the reality. You can clock time for projects specific to a task on the task list, and later do an in-depth analysis to see which projects or tasks are sucking up your time. Teamwork has great customer service and troubleshooting. I've had a few issues, even initially with selecting a project management software, and getting onto chat with the team has been super fast and easy.
Teamwork's invoicing application within Projects isn't very good. It's convoluted and needs an overhaul. It's actually so bad and hard to use that I looked up bookkeeping software to use instead. This isn't necessarily a negative point to Projects, but there are so many options for customization and specificity within Projects that it will take a lot of time to look into every process. I love Projects, but if you really want to know it, you're going to have to take a lot of time to watch webcasts and mess around with the software. The production schedule and due date features of Projects are a bit confusing. It's nice to be able to place tasks and deadlines into a calendar, but ultimately it's hard to parse and ensure the accuracy of things. Perhaps with a single person, the ONLY project managing this wouldn't be so bad to ensure accuracy, but running a small business doesn't allow for having the time to work in Teamwork all day.
- Ash SharmaDirector
On the whole Teamwork Projects comes across as the preferred solution due to cost, speed of adoption, support for multiple devices, licensing models, support for internal/external users, email services, integration capability and the support services. Furthermore, the commitment of the company to constantly evolve the product is a great plus-point for us.
Well suited for: All types of project managementTimesheets and billingProject task scheduling, tracking and reportingProject collateral managementProject governance (RAID log, etc)Not suited for: Complex agile projects (requiring kanban/sprints/releases)Complex projects with 1000s of lines
Ubiquitous Access: Teamwork Projects runs on every platform including web browsers, tablets and smartphones. For the mobile editions, Teamwork Projects also has native apps for Android and iOS which means my user community has ubiquitous access to the product no matter where they are. Usability: The design of the user interface is clean, crisp and incredibly easy to use. My user community has generally got to grips with the product with no formal training. The product is intuitive and very user-friendly. Feature-Rich: We have replaced a plethora of project management tools used by the business with a single product in Teamwork Projects, including Microsoft Project, Basecamp, Trello, Asana, LeanKit and JIRA. We have only been able to do this because of the breadth of functionality within Teamwork Updates: The product is being enhanced constantly; we see new features every month Support: Online and human support is always effective and highly responsive
More work needed on the Boards feature - the current feature is good but not on par with a full-blown kanban type tool Reporting - to be fair, reporting is more than sufficient for our day-to-day needs and Teamwork are gradually releasing more functionality in this area Dashboards - currently these are fixed. Whilst it's not a showstopper for us as we create reports to address it but it would be nice to see some investment here Consolidated views - Other than via the reports you can't visualise information in a consolidated fashion - such as overall portfolio Gantt charts
- Mechelle TimmonsFounder/CEO
Teamwork Projects was a better fit for us. With Basecamp, we had to set up tasks as milestones to assign due dates. At the time we reviewed it, you could assign tasks to milestones but would not have a date associated with it; we lost the ability to see if we were on target or not. Sheets was too simplistic for the projects that we work on. Some of our projects have 5-10 different tasks lists and sheets didn't organize if very well.
For the cost, this has worked really well in giving individuals visibility into their workloads and management visibility into all active projects. If you are not willing to track budget vs. costs outside of the platform, this is likely not a good fit for your team. If your priority is visibility at the project level - making sure everything is on time; this is a great tool.
Quickly able to see when a project is behind and at risk. We meet 2x a week to review open tasks and identify bottlenecks, etc. We do this review easily in the the platform using custom date ranges. It really helps individuals see what is due and what is upcoming and help them prioritize what they need to work on. You have the ability to build different task lists for the different stages of the project. It is awesome that we can build task list templates. For example, we build it out with all of the possible task needed for a scanning template, create it and then can easily edit out the items that are not needed for that project. Great tool that makes people think through that project and steps are not missed.
Wish that we could get a gantt chart for our resource saturation. Wish that we could get resource saturation at not only the individual level but also for equipment. We are testing a workaround by making the printer an individual - no comment on this yet. Wish they had cost base-lining. Unable to see budget to actual. You can set hourly rates for individuals but we do a lot of printing, mailing, data collection services that are material costs. You can record an expense - but no viability in the system for budget to actual costs.
- Max J. JenningsInbound Marketing Specialist
I work for a small web design and search engine optimization company located just outside of Philadelphia. About two years ago we made the switch to Teamwork from a system that consisted of whiteboard reminders. As our organization began to grow, we realize that a more sophisticated method of project management was needed to continuously deliver quality for our clients. It took a little bit of time to get the team used to teamwork projects, but the platform helps us solve many different issues including overlooked tasks and missed milestones. Since a vast majority of our business is run off of a recurring job, Teamwork made the operations of the company much more straightforward with its recurring and dependent reminders.
Anybody involved in the IT, web design or marketing industries will find this platform very useful and time-saving. For the most part, I don't think that there are many scenarios in which Teamwork would not be appropriate.
Recurring Tasks. Anybody who is involved in the search engine optimization field knows that there are tasks you must complete every single month for your clients. Teamwork has made the reminder for backlink development, content creation, and on-site optimization much more manageable with its recurring reminders. Depended Tasks. When it comes to web developers, there are specific tasks that cannot be completed ahead of another task. In the beginning, we found ourselves tripping over each other because one department would begin working on one module before the dependent module created by another department was finished. This would inevitably lead to conflict between multiple departments. Teamwork has solved this problem with its task dependencies. Now a department will only be alerted to a new task when the previous department has completed its work. Milestone Completion. Put simply - teamwork projects has given us the ability to track our progress with projects and determine whether or not you will meet the milestone. The milestone reminder module now helps project managers calculate whether or not projects will be completed within the desired time. This also allows the PMs to make any staff or resource adjustments to meet the milestone instead of overshooting it.
Some staff members (myself included) have found the overabundance of data on the dashboards a little bit overwhelming. In certain aspects, I would like Teamwork to more closely mimic the simplicity of base camp. The calendar view of upcoming tasks and milestones is also a little bit confusing and I feel delivers too much data.
- Bil ThompsonC.O.O. / Project Leader
We started with Basecamp and switched to Teamwork Projects because of it's greater flexibility with tasks especially. After using both I do prefer Teamwork Projects because of the many features. However, we aren't completely happy with it and are looking into other software because it's not quite right for what we do.
Teamwork Projects is great to assign tasks, even tasks with subtasks and keeping track of a whole project. We really like that side of it. If it's a regular lists of similar/same tasks I haven't figured out how to easily repeat those tasks so it becomes fairly intensive to enter that information. That was a problem for us. Our projects have 100-200 parts with about 10 subtasks that turns into an incredible job just to enter the data. For different projects I can see it working very well.
We set up a project with each part of the equipment and under that part set the steps of the process to move from design to installed on site. This includes multiple checks, drawings, fabrication, shipping, arrival on site and other steps. Tasks also worked well you can assign tasks to yourself or other team members with deadlines, details etc... and then follow up on them seeing how the task is progressing and how each team member and the project overall is moving forward and meeting deadlines. Teamwork Projects has a Gantt Chart feature build in that is easy to use and is helpful for time parts of the project as it progresses. Our equipment has multiple pieces to fabricate some take months to build and some take hours. The Gantt chart helped us to plan ahead and make sure the long lead items where started early enough to deliver with the smaller ones.
We had an issue with data entry and repeating the same task multiple times. We had a process to go through and would have liked to repeat the process with assigned people and even deadlines frequently for each piece. For a big project Teamwork Project worked well but it may add too much work to the project. Just entering and updating tasks at time felt like it was taking up a big chunk of the day. This could be due to the way we use it. I had issues with the down carrot to the left of a task. It provided a pulldown menu and I constantly expected it to reveal the subtasks. Some of this is just my brain and not Teamwork Projects but it was a constant frustration for me.
- Kyle CrockerOnline Marketing Analyst
We moved from TaskRay to Teamwork Projects in large part because of the total cost. By moving away from TaskRay we were able to discontinue SalesForce licences for many team members that didn't need access to CRM data. The trade off is that projects and tasks aren't integrated into the CRM, but the cost and flexibility are worth it. In going through the selection process we also looked closely at Asana and Trello, but were most impressed with the range of functionality in Teamwork Projects and have been quite happy with our selection.
Teamwork seems to work very well in an agency environment. But it can take some effort to adjust to the structure if your processes don't naturally align. It is less customization than other project management platforms. This is great if you can work within it because it is more stable and less likely to run into configuration issues.
We are able to manage permissions effectively at many levels where appropriate. Our clients only see the projects they are working on and different team members may have limited visibility to specific milestones and task lists. Task organization is very flexible with the potential to create sub tasks with all of the same functionality. Additionally, dependencies can occur at many different levels. All together we have been able to manage a wide range of types of work across many different people within the system without customization. The dashboard gives a good overview of all of the tasks that need to be done. It is simply organized and makes it easy to stay focused.
The tagging functionality feels someone limited in that it must be established for the entire instance and cannot be customized at the project level. Categories can feel strange in that they don't seem to work the same across different elements (files, messages, tasks) and overlap oddly with tags. The calendar view can be tricky to filter efficiently when working with many projects. The notification system needs revisited. If you stay on top of it, great. But it can quickly spiral out of control and sometimes seems to completely disappear.
- Vernessa T.Freelance Writer
Overall, TeamWork (formerly TeamworkPM) is worth the monthly or annual fee. I've used TeamWork for more than 8 years and while I don't have a need to use it daily, I go to it for special projects and when I need a different kind of project control than I get with Apptivo. The interface is pretty, with soothing colors. The TeamWork crew creates excellent help documentation that's easily found in a comprehensive knowledgebase, they now have some full-fledged free online courses, and they included a customer support and feedback system within the dashboard. And then there's this: Transparency via a visual roadmap and update system on the TeamWork website that actually gets updated on a regular basis. Yes, I like skipping over to the website to see what are the latest fixes and what goodies they're planning.
Whiteboards are great but even the developers of TeamWork Projects (formerly TeamworkPM) were tired of trying to make them do the work of a real project management system. That's how I came across TeamWork Projects 8 years ago -- tossing aside the whiteboards and comparing online project management applications. TeamWork ultimately rose to the top because it either includes features I felt were must-haves or they had those features on the roadmap to deal with in the near future. TeamWork has task-level time-tracking and incorporates a desktop timer that I use on both my Windows and Linux versions computers. TeamWork was one of the few online project management applications that incorporated a file manager early on AND had the foresight to include it in the permissions system (important so all stakeholders have access to the files they need). I've used it for mock-ups, contract change-orders, and project photos. There is a project notebook system that is far superior to a so-called project wiki found in other project managers. I use it to keep notes, format them to look like real documents (not just a bunch of text notes), and export out in a format that is useful to project owners and clients. This was important enough that it would have been a dealbreaker if it wasn't included: the means to allow stakeholders (especially clients) to log in to see progress on their projects, participate in project-specific discussions, and access project-related files.
TeamWork's free tier is less generous than some of the other highly rated project management apps. Keeping up with the times, they've lately added a Kanban view (but it costs extra). But why the boards view is an add-on instead of integrated into the main projects beats me and makes me call this a welcome feature that is also a CON. Although TeamView has native integrations for GMail, HubSpot, and Harvest, I think it relies too much on its (well-developed and well-documented API) for integrations with the majority of the world of business applications. Of course, there are hundreds of Zapier workarounds. Still, I think TeamWork is strong enough to have better integration and less cobbled recipes.
- Allison G.Project Manager
Overall, Teamwork is a feature-rich project management tool with great integrations. It has all of the tools that teams of 5 or more need to successfully collaborate and communicate effectively on projects. Some cool features - such as the Notebook - I've not seen implemented in other project management software. In the past two years, more features have been implemented in Teamwork which keeps it near the top of my favorite project management software.
I needed more features at a reduce cost.
Great for task-driven multiple projects. Task management works great with collapsible lists and details, and unlimited subtasks; these are all great tools for detailing every step of a project that I look for in project management. This software also has the different "views" most project managers (and those they're reporting to) are looking for: Gantt, Kanban, tables and more. Chats, file attachments, task progress and more can be tracked by task, or subtask which can prevent or reduce clutter and confusion as long as the project manager clearly communicates how the software will be used.The Notebook feature is also standout. I've often used it to house detailed research or reference material, that is easily accessible and viewable within a specific project. I've used the Notebook feature for how-to video libraries, product comparisons, and for real time collaboration.The time/ expense tracking and exporting to other formats (spreadsheets, PDFs) as well as billing software is flexible and easy. The time trackers are intelligently placed on each task or subtasks and can be used to pull detail into reports and invoices.
Implementing a Kanban board from an existing project task list can be confusing and some tasks can be missed in the process.At one time, Teamwork was near the top of my project management software list. However, substantial changes to pricing plans clearly indicate the company is focused on enterprise level deployment, rather than on smaller teams. The free level provides decent features limited to 1-2 projects, but excludes integrations, such as third party cloud storage. The next level plan has a three seat minimum and is absent some core features and integrations. It's at the "Grow" level that all of the core features and integrations kick-in, along with a 5 seat minimum. We're a team of 3 that grows depending upon the project, but we couldn't rationalize paying the higher prices for 2 extra seats that were only used periodically AND the difference between the monthly and annual charges for these extra seats.One person on our team was decidedly more "visual" than I am and really had a hard time navigating Teamwork, as did a couple of our clients (with client access to view preliminary invoices and sign-off on work). I agree the fonts chosen to indicated headers and subheaders could have stood out more, but I personally didn't see that as an impediment.
- Joe B.Principal
Hi Teamwork Team, We have been using Teamwork PM for a while now and found in general it works fairly well for what we do. We are a consulting engineering company doing projects that range from a few thousand to a few million dollars. Right now we have eight employees but have had as high as 11. We often have lots of projects in various stages and we have clients for which we operate on an "on-call" basis. For example, right now we have 48 open projects. Obviously, with eight employees we can't be working on all of them at the same time and several are clients for which we have an "on-call" contract with so we keep at task list called "on-call" open with those clients. It helps to keep some visibility for all the clients we have active. One of our biggest frustrations with clients is and TeamworkPM is we can't suspend a group of tasks or a task list and then have it not show up as a late set of tasks, etc. We often have a client suspend tasks we are working on because they do not have permits ready, are still working on funding, or have to wait for something else they are working on to be completed. We can take the end date out of tasks but then we lose the history of when the task was originally supposed to be completed. The same happens if we simply extend the end date. We have tried putting a label on the tasks that say "suspend" but they still show up as late tasks. It would be really great to be able to suspend a task/task list and then it is essentially frozen and is not reported in late tasks until we unsuspend it. Also, it would be great if we could make the standard notebook default to be "This is just a little change" because we often use the notebooks to record conference call notes during the call. If someone forgets to click, "This is just a little change" then we end up with multiple versions of the notes. It would be great if there were better integration between the GNATT chart in TPM and Microsoft Project. While we are not fans of MS Project, we have clients that want their reports in MSProject. The conversion from TPM to MS Project can take some effort since MS Project is more detailed when dealing with critical path and dependencies. The last issue is how to get employees to really use it and keep it up to date! :-) Maybe an electric shock in their chair! :-) As with any tool, one has to use it for it to be successful. Overall, we like the tool. I will also say the Customer service has been awesome.
It is: Relatively easy to use Flexible Makes it easier to manage projects Great value Great customer service
No off-line version for when working in an airplane No way to suspend a task or task list
- Matthew G.Owner, Founder
Couldn't live without it to manage my daily business workflow. I couldn't be so precise with my time tracking either, which is important for billing my clients. I usually work solo, but recently have hired additional help. The collaboration tools are awesome. I also use Teamwork Desk to create a slick support system with help from other reps. I'm a small operation, but look darn professional.
Helps me manage all aspects of my business from workflow, to billing. Seriously, it's such a valuable part of my daily workflow, that there hasn't been a day that I haven't used it when working. Also, recently I wasn't super pleased with a couple of the changes to the timer, which is very important to my billing workflow. I make suggestions to support. They listened and updated the timer! It's a complete package. I know there are other options, but honestly, I'm not sure they're as complete. Oh, and they sent me some sweet holiday swag! I wish I could post pictures of me wearing it!!
The ONLY aspect that I am not the enamored by, are some of the "improvements" they push out in the spirit of improvements. All SASS products go through a similar life cycle. For example, the UI may not have been super sexy but I liked the ease of use of the task filters. It was basic, simple. They updated it, and imho, make it's less open and the UI isn't as friendly. The flip side to that is, they do listen when you submit feedback. In some cases going as far as modifying the product based on your feedback. For example, as stated above, they updated the task timer and it wasn't functional. It was a hot mess. BUT they modified it based on my feedback and now it rocks. Thanks guys for listening.
- Brett G.
Teamwork is great for not only a team of people, but for the individual user as well. I run a small accounting business and I'm my only employee. Teamwork allows me to set up tasks and projects that are both one-off tasks and regularly reoccurring tasks. As I check off the tasks that need to be done today, I can look forward to the rest of the week and get a good reminder of what is coming up. It also allows me to invite clients into the tasks so they can see the status of where I am at in a project we have agreed upon. They can upload documents, make comments. I can use a basic time-tracking tool to make sure I'm not estimating my time spent incorrectly. The extra time I have to spend upfront to get the tasks and templates created is well worth the time when a new client comes along. I don't have to recreate the wheel, or think extra hard at remember what I did last time. I can simply apply a template of tasks for any given project that is needed and we are set and rolling! This is one of the best tools I've discovered for running my practice.
For tasks that are set as reoccurring, their display of the tasks isn't the best. I click the task as complete and it immediately populates the next instance of that task right below the one I completed. I have to pay special attention to the tasks for this reason when checking stuff off. I have often checked the next month's task off after clearing the current one. When I uncheck the following month's task as actually not completed, it does not remember the future events that were created, thus making my task list look much larger than it actually is.
- Bonnie M.Technical Writer
It keeps us on the same page and is a central place to gather copy for projects. It is the only system that has worked for us so far.
I am a technical writer working with a web development company. Before we started using Teamwork Projects (Projects) we were struggling to keep up and keep everyone on the same page. Projects has become a central place we can all use to keep things going. One feature I use are the Notebooks. You can create them, assign different users, privacy levels, and categories. I actually write the copy for our projects directly into the Notebooks. If your internet connection is cutting out, it warns you to stop before continuing to work. When you save a Notebook, you can choose to send various people email messages, mark it as a new version, etc. There are lots of features, and that is just for the Notebooks! You can also create task lists, estimate the amount of time members of your team will spend on things, track time on projects, and send email messages through Outlook. We have even gotten clients to use the system by sending them invitations so they can send and receive messages as projects progress. When clients can use it and participate, it says a lot. No more having to search our inboxes for email messages and cutting and pasting information. Before this, version control on copy was a nightmare.
The interface cannot be customized in such a way that it looks neat. There are filters that can be applied so that things will be listed in a certain way, but I haven't figured out how to have all my current projects listed right up front when I log in.
I have been a loyal user of TeamWork Projects since 2012 and I have yet to find a project that you *can't* achieve smoothly with this project management app. From web design to magazine launches, the collaboration features and user interface supports teams of all sizes with easy to complex projects. I still highly recommend them in 2020. Everybody I came to interact with over the years was friendly and professional. This is a gem.