Teamwork Reviews

Mate K.CEO

5.0

I've been using Teamwork for 5+ years, and although competition is fierce, it's still one of the best project management and team collaboration tools out there. Review collected by and hosted on G2.com.

Rohit M.Project Manager

4.5

This software gives a 360-degree view to project managers, business owners and SME's. Review collected by and hosted on G2.com.

Hope B.Data Analyst

5.0

For pretty much anything I want to organize or schedule in my workflow, Teamwork has a functionality for that. Plus it has a very active development team that is always researching, absorbing feedback, and adding new and improved features and fixes. And the support (which I never needed but I once used to ask a question about a particular functionality) is SUPER responsive, friendly, and easy to communicate with. There is a "Feedback" icon on the toolbar that you can always use to make comments and suggestions to the dev team, which I also appreciate. Love them! Review collected by and hosted on G2.com.

Verified User in Civil EngineeringMid-Market(51-1000 emp.)

1.0

i never see any bad items i it and price also very less Review collected by and hosted on G2.com.

Erin D.Creative Project Manager

0.0

It was not very organized, you could not add tasks easily under a project, the auto assigning job numbers was not consistent, you coudn't attach documents, there was no proofing option. Review collected by and hosted on G2.com.

Verified User in Marketing and AdvertisingSmall-Business(50 or fewer emp.)

1.0

Newly designed interface requires extra steps to reach the projects/campaigns that you wish to work on. Highly unreliable system in terms of uptime and server errors which delays the logging of work. Review collected by and hosted on G2.com.

Elise D.Renewables & Environment

5.0

Planifier des projets est plus simple avec Teamwork. La configuration est globalement rapide.

Matheus B.Automotive

5.0

Eu realmente adoro a praticidade que o Teamwork oferece. incrvel poder acompanhar o andamento dos projetos em tempo real e a comunicao entre os membros da equipe extremamente eficiente.

Julie M.Marketing and Advertising

5.0

Offre des fonctionnalits avances pour la gestion de projets en quipe et possibilit d'intgrer diverses applications tierces permettant amlior ainsi l'efficacit.

Kim C.Hospital & Health Care

1.0

This software is hard to navigate, and seems to break all the time.

Justin I.Hospital & Health Care

1.0

No calendar view for time entry, inefficient processes, multiple unnecessary clicks..I could go on for a while.

Anonymous ReviewerInformation Technology and Services

2.0

Tons of errors when using it. They launch updates during business hours taking the system not saving actions, producing random errors ending up in losing your work without any prior notice - as in we will update the system, it will take X time and it will be down. Nothing like that they just shoot the update and if you are lucky and not doing something in the system you may get away with it. Various functionalities of the system stop working out of the blue; we report them to their customer service and they never get solved, or get solved at a pace teamwork wants and not based on the actual criticality. For example, the past two (yes you read correctly, 2) weeks, emails dont work. You can reply to a task and it simply gets lost. We've notified support, sent messages, they replied after 5 days that its fixed but guess what. They didnt even test the "fix" and as a result, second full week its not working and they evidently do not even reply to our ticket. On top of all of the above, if you have many tasks in the system, the system becomes extremely slow to perform actions. You open a list and it takes ages which it has paging mechanisms.

Suzi BustamanteDirector of Product Marketing

10.0

Teamwork Enterprise It product Tool has been our best and most preferred online projects and Team management software comprising all requirements under one roof as a package. We use the above-mentioned suite to manage all projects on the go, planning and organizing events and tasks. Adding assignees tasks and time estimates as well as approvals, reporting, scheduling, and Rescheduling tool in our organization. It has been our team's communication Centre whereby they discuss each and every aspect concerning projects and tasks on progress and ahead of us.
Project management Ease of deployment and usability Team collaboration through messaging. Budgeting for our projects. Planning for events and activities Enable us to prioritise urgent projects Assigning of tasks to teams.

Nick MarshIT Manager

10.0

Our organization was introduced to Teamwork as a potential replacement for Microsoft Project about 6 months ago. Right away, the team was very interested in using the platform because it appeared to be much easier to use and more insightful. We immediately began testing it, and after only a few weeks we were able to roll the platform out to the whole company. Teamwork helps us keep track of project tasks big and small and drives continuous improvement initiatives.
Easy to use. Inexpensive.

Mechelle TimmonsFounder/CEO

10.0

We have been using Teamwork Projects for several years. It works really well for us and the types of projects that we do. We have several different teams (Operations, PM, Technology) that work on projects and our projects span across several months and sometimes years. This product has given us great visibility into our projects and at what stage they are at. We have been using another product for source saturation but have recently been testing teamwork projects to replace that tool.
Quickly able to see when a project is behind and at risk. We meet 2x a week to review open tasks and identify bottlenecks, etc. We do this review easily in the the platform using custom date ranges. It really helps individuals see what is due and what is upcoming and help them prioritize what they need to work on. You have the ability to build different task lists for the different stages of the project. It is awesome that we can build task list templates. For example, we build it out with all of the possible task needed for a scanning template, create it and then can easily edit out the items that are not needed for that project. Great tool that makes people think through that project and steps are not missed.

Verified UserProject Manager

1.0

We manage physical construction projects with the software. It is helpful in some aspects but very limited in others. We use the software for time tracking, Planning, Gantt charts and assets management. The cost tracking is hard since You cannot really add any file (scan or the invoice to be attached), so You have to do it elsewhere.
Terrible Gantt chart in the browser - bugs all the time, in my opinion. no option to add the invoices (as a document) in costs, in my opinion the tasks view is so complicated that we had to use Trello to easy view the tasks complicated menu - hard to find anything, in my opinion it's very counterintuitive as a tool, in my opinion

Brian ChungCo-Founder

5.0

Hello! Teamwork is used for project management for our company. We manufacture art books that have a very complicated process -- teamwork is able to help with that. It's right now used for our product development team, and gives us a roadmap of the steps needed to complete each process of making a book.
I wish I could upload and connect other documents that are part of the project on this platform. The Gantt chart is the most helpful tool for us, not the rest.

Matthew GardnerDirector of Customer Success

5.0

Teamwork is used by our customer success team to track the progress through our launch workflow with our customers. It was implemented to try to standardize our onboarding process as well as to make tracking the progress of our partners through that process more automated. As a manager, I need to be able to create dashboards where I can check on customer health and the idea with Teamwork is that we can pull that data from there. As well, long-term we wish to move from Trello to Teamwork for shared customer projects.
Time consuming to set-up. Confusing interface.

Mark H.CEO

5.0

GNGF is a digital marketing agency that only works with law firms across the U.S. At GNGF, we have been a TeamWorkPM enterprise level for over 5 years (and a TeamWork Desk user since it was first released a couple years ago). We started out using Basecamp and it just couldn't meet our needs. One of the key things we needed was to be able to create different templates based on what services our clients had purchased. At the time TeamWork was the only robust online project management tool that could do this. Once we dove in though, we found a lot of features we didn't even know were missing in our lives. For example, I couldn't imagine living without subtasks and recurring tasks now. We do track our time in teamwork which is very easy to use (love this on the mobile app). With hundreds and hundreds of projects across ourclients, we also tag a lot of things and filter and search using tags all the time. I also love the different ways you can handle multiple users on the same task. Using the open API have also programmed a link between teamwork projects and salesforce clients and all user time entries are matched up to the correct employee and client and utilization and billable hours are able to be reported on right in salesforce.com, which, heavily customized, we now use as our internal agency dashboard. I can't say enough about the TeamWork support team. From how-to and best practices help early on in our use of TeamWork, to incorporation of our ideas and use cases into the actual product roadmap, to quick updates and fixes by the API team to help us with our Salesforce integration, we wish all vendor support was this good. Our account team works right out of teamwork desk to interact with their clients. Any issues requiring help by the team are just logged in TeamWorkPM and when the task is completed, the ticket is opened for the account manager to follow back up with the client. Best of all, the client doesn't even realize they are working in a 'ticketing system', it just looks like email to them which gives a much more personal touch. We utilize box.com for document storage so we don't use the file features and we use the API to get time data and don't use the billing feature in teamwork so I cannot comment on those. I have had many agencies complain to me over the years about their project management system and I always point them in the direction of TeamWork, months later I get many thank you emails.

Dominic N.Digital Media Specialist

4.0

I found Teamwork when the necessity for time tracking, project management and employee/client collaboration was needed at my job. I had already been using a similar system called Paymo at home for my freelance work. So I had an idea of what I needed, and knew Paymo wasn't structured very well for my use. I researched the heck outta these kind of sites, like close to 15 ones, and test drove at least 5 of them with trials. Teamwork wasn't the best, but it was only outdone by others that were ridiculously priced. There are many things I like. The robust functionality of the task lists is probably the most useful. And project organization is nice too. Shortfalls in this area are that project categories are shared across multiple set up companies, not company specific. I don't like how tasks are hidden once completed. And how limited you are on active projects, I'm archiving like crazy, just to save money. I like that the entire system is cleanly designed in a cosmetic sense and for the most part intuitive to learn and use. I also love that it is not user based pricing, being able to add as many users as I want opens up more collaboration with coworkers and clientele. A hard thing to find in these systems are time based reports. Teamwork has great time tracking tools, but kinda falls short in how you can report these. Within the system its just a list with a somewhat useless filter. And exporting this out to a pdf looks plain awful. Customizable, exportable, graphical representations of the time data would make an awesome addition to this system, and would improve and simplify review of time analysis with "less data minded" collaborators and clients. Still, I haven't found one system that really buts much effort into reporting and how it stands in Teamwork is still better than others. All those flaws aside, where Teamwork REALLY drops the ball? Invoicing! No customization, no templates, plain and boring invoicing, and not much can be said for financial tracking or reporting here either. I really hate the financial end of this system all together. Even Paymo did better. So for a single company, looking to only organize and collaborate projects and tasks, to improve speed and efficiency, Teamwork is superb. If you need data analysis and reporting on financials and time invested. You'll need a second system to do that with or one of the way overpriced systems that offer that advanced stuff.

Christina P.UX Designer

5.0

I am a big fan of Teamwork Projects! I am a UX designer and I had a problem in my company where all of my research files, notes, recordings, ideas, etc. were stored in a number of different places and I needed a way of keeping this information in a single place with the easy ability for other people to see it and to easily search and find what I need. Before Teamwork I would spend ages trying to track down files that I knew existed somewhere, or wanting other people to look at files that turned out to be saved on my local machine. Since discovering Teamwork all of that has changed. It has such a clean and easy UI that makes it very easy to organise my work. The search functionality is great, and the licensing does not charge per user so I can give everyone from my company a login if they want. On top of that, Teamwork has a whole bunch of features that I didn't realise I needed until I used them, and now I could not live without them. Within each project I can attach files, I can forward emails straight into the messages section, I can add a list of tasks and check them off once complete, I can record deadlines and time worked on a project, and I can record any risks the project has with severity levels and impacts. I can even setup people from outside of my company and give them limited access to certain files. Teamwork has amazing capabilities whilst being simple and easy to use. I really cannot recommend it enough. And at such a reasonable price for licenses I would struggle to find an equivalent competitor out there. I have only given it 4/5 stars for features and functionality purely because there is one extra feature I would love to see (if I could have done 4.5 I would have but alas it does not allow half stars on this site). The only thing that is stopping the rest of my company from logging in and looking at all my files is that they need to remember another login. If they could add single sign on and allow it to integrate to other systems we use (such as the atlassian products) then I would be able to get many more people in my company using it.

Amanda R.CEO

5.0

In my last position our organization of 80 people evaluated multiple project management tools over six months. Teamwork was the clear winner. After we adopted this software the Teamwork staff worked directly with our team to help us find the best ways to use their tools and even made enhancements at our request! I've since used this software for two non-profits and my own company, founded just over a year ago. The choice was never given a second thought. Teamwork continues to make enhancements, they find ways to make their software more intuitive, and they add new tools regularly. Their service is exceptional. I send an email I get a response no later than the next day but usually in a matter of hours. There is no comparison to Basecamp, the tool I've seen other organizations use and the tool I was using before adopting Teamwork. Teamwork is far and above the better program.

Nick J.CEO

4.0

They do their predatory billing near Christmas hoping you won't notice the massive charge or your team will be on vacation. Everything about what they do is deceptive and dishonest. I spent $700 with them and I would have been happy to keep paying them some small amount according to how much I use the service, but after downgrading and then suddenly being billed $1200 I am appalled. Then they have no customer support ability to refund. No other service I use operates this poorly. Even my cable internet provider can refund a mistaken charge. No notification, no approval, just $1200 out of nowhere.

Stacie D.Technical director

5.0

I used Teamwork at a larger agency I worked with before (13ish employees) so when I opened my own business I decided to use it again for myself and my co-founder. I find the email reminders particularly helpful so I don't have to pester my co-founder to get her tasks done on time. She was really impressed to see how I could create a task list and assign estimates to it so she could draft up a proposal knowing exactly how long it would take me to get a project done.

nadinenb

5.0

I have been a loyal user of TeamWork Projects since 2012 and I have yet to find a project that you *can't* achieve smoothly with this project management app. From web design to magazine launches, the collaboration features and user interface supports teams of all sizes with easy to complex projects. I still highly recommend them in 2020. Everybody I came to interact with over the years was friendly and professional. This is a gem.

melmac

5.0

Easy to set up and intuitive, Teamwork's UI is similar to Clickup's, but it is cleaner, less cluttered and confusing than Clickup, and does the job!