BasecampUsed by 87% Professionals

Basecamp Reviews

Free | Paid

4.3

/5

(Alternatives.co rating)
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Basecamp is a popular project management and team communication software that enables efficient project organization and tracking from beginning to end. File sharing, to-do lists, text documents, milestone management, a messaging system, and much more are among the best features.

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G2
4.1
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Positive Comments
  • Mauro P.Campanhas Latam & North America - Prestao de Servios
    Review
    5.0

    I have used Basecamp in my company for over a decade and love it. A complete tool with powerful add-ons where we put all the processes and tasks from the company in: from projects organization to HR announcements, training and procedures. Today I manage more than 100 projects in parallel using Basecamp in a very organized way. It's great that the plan does not charge for every new user or project, it's limitless! For the volume of projects we have, it would be unviable to pay for each project or user (because we are a small company with lots of projects). Everything you need on a simple license and that's simply great. Some suggestions for the future of Basecamp from a daily user who loves the tool: The Campfire tool might be improved to accept audio and GIFs, especially for quick audio sent on a mobile phone. Also, it would be great to have a tab of all active Campfires (just like Whatsapp Web), where you can easily focus the conversations in one single browser window. Today, I can't fully substitute Whatsapp or Slack with Campfire (and it would be great if possible, in case of Campfire became more robust as a tool). Maybe even having a separated mobile app for Campfire, with usability focused on chat (as whatsapp), but integrated with the Basecamp projects, so we can keep all the corporate conversations on a unique tool. That would be perfect. The new kanban tool is pretty cool but might be better integrated with to-do lists (like the Tracked Add-ons), instead of having each card not connected to the task-list (or you use one or another). Also, Tracked has the tagging system that is very useful and for sure could be implemented on native Basecamp. When the native tool was launched, I thought I would be able to substitute Tracked add-on, but I could not. Also, it would be great if time tracking could be a native tool, without the need of hiring expensive add-ons (charged per user) to do the project's time tracking. Also, a native Gantt chart tool would be nice! :) Organization and project management.

  • Jim Y.Digital Director
    Review
    4.5

    An app that's designed to foster collaboration and encourage teams to self manage their projects. We've used every version of Basecamp and were delighted to migrate to Basecamp 3 a year ago. We love the new interface and easy navigation between projects and features using the jump menu. The one major feature that our team misses from Basecamp 2 is the monthly calendar, which we used to facilitate short term scheduling. The calendar has been replaced by a vertical list of chronologically arranged tasks, which gives you an easy overview of upcoming tasks but doesn't allow you to reschedule them easily. We've been forced to use other tools for scheduling, which are very unsatisfactory compared to Basecamp. Compared to some other tools, Basecamp is lacking some features if you evaluated Basecamp purely on a feature list level, you'd probably give it a miss. But we've tried most of the clunky feature rich products and their usability suffers because of their attitude to continue adding more and more features without considering the weight of the overall interface. This leads to many users ignoring their project management tools, or at the very least, only using them at their bare minimum required standard. Basecamp by comparison, is so simple and joyous to use, that it empowers users to explore and use it fully. We especially like how real-time chat has been integrated into our projects; ensuring that our team is automatically always discussing projects in the right place, so that it's easy to search for important project decisions that were quickly discussed in chat and weren't formally documented. Before using Chat inside Basecamp, our productivity suffered using real time chat with Slack and other apps where instant gratification of chat meant that documentation of important project decision were lost.

  • Shreya K.Recruitment Specialist
    Review
    4.5

    With Basecamp, managing web design projects and everything related to them becomes so much easier. The Basecamp platform is so intuitive and easy to use that even someone without any training can jump right in managing projects. The best thing about Basecamp is that it has web and mobile integrations, meaning you can use this tool no matter the device.Message boards are for larger-scale communications like announcements and presentations, whereas Grou chats can be used in casual conversations with friends. Ping is also good if you want to one on one or small group discussions about the same topic! There are some features in Basecamp that would make it more useful, like being able to copy and paste data from an excel spreadsheet. Copying rows or columns is helpful when working on projects with many team members who all have different deadlines but need access at the same time! It would be so great to have a tab in Basecamp that's similar to Excel.I can't believe we're not getting an auto-save option! It's such a simple thing, and I'm sure people would love to have more connections. Our team uses Basecamp to modernize project management. Notifications are sent out for tasks, which gives the process a clean and efficient feel- without any unnecessary hassle or confusion on your end! Workflow automation is key to maintaining an efficient workflow. They have excellent at task scheduling and team collaboration and can even help you with your macro needs!

Negative Comments
  • Verified User in DesignSmall-Business(50 or fewer emp.)
    Review
    0.0

    It is a project management software that is maybe better than nothing. "Warning" Basecamp give all rights to the person who sets it up. If the business owner is not named the "Owner of the Account", they are at the mercy of the IT guy. Without a court order, BC will pander to the employee/subcontractor over the business owner. I wasn't that happy with BC to begin with, but it is project management software that the IT guy suggested and now, maybe I know why, with this type of misguided policy. BC is very much designed to create and promote ransomware type situations. No telling what else is in their fine print, if they are purposely designed to be this blatantly biased for the employee and against the owner. You would think common (not so common anymore) sense would dictate the one who pays, is the rightful owner. Business owners, switch while you can. IT people - New revenue stream, set up business on BC for free, then hold them hostage until they pay. Read the fine print if you can find it. Make sure you are the Owner not just an Administrator. Otherwise the BC owner will have all the rights to BC info that you have paid employees to populate and you'll have none. When used, like any project management software, it helps keep everyone in the loop. However, if it is not intuitive and uploaded info easy to retrieve, then employees will avoid it as it seems to add more to their efforts with few benefits. Hard to get employees to use it properly. Too many redundant clicks to load a new project.

  • Victoria T.Account Manager
    Review
    1.0

    I guess it is fairly simple to use and organize. I also like that you can customize your dashboard to see all of the boards relevant to you and hides one you no longer wish to see. The internal chat function is also helpful when reminding someone of a specific deadline or issue. This program does nothing special. Basically all of the other programs that are used throughout the day include services that encompass all that Basecamp does making Basecamp redundant for many things. Support was tough to get in touch with - I actually fixed my own problem with a quick google search while waiting on a chat response from support. I also had to turn off notifications. Even if nothing happened, I would get 2 emails a day updating me on all things that happened within Basecamp. This program is helpful if you have no other programs to organize files or communicate with team members. The program is not necessarily good for larger companies but can be utilized by certain departments for internal organization. Basecamp mainly solves issues with communicating with our Executives. Certain departments use this for organization and sharing specific dates, documents, and items with members of the executive team all in one platform. Basecamp also improves organization for some of our departments that do not need access to our main document storage platform. This, in turn, also makes the search function more easy to use.

  • Shannon F.Senior Project Manager
    Review
    1.0

    The interface is easy to use, you can't deny that. It's nice to be able to use keyboard shortcuts within the program to quickly search to projects or content you're looking for. I don't even know where to start. Having moved from an enterprise-level project management software to Basecamp, I really find it to be lacking. It is a single axis system. It's fine if you manage tasks that aren't sequentially tied or dependent in any way, but if you manage a large volume of complex projects, it's only going to cause you headaches. There is no native time tracking solution, you must purchase additional integrations, and the reporting functionality is non-existent. There is no native way to view all tasks for all team members, only one-by-one, leaving limited visibility into tasks, priorities, or time tracking as it relates to an individual to-do. Don't switch unless you are truly just managing individual lists of to-dos that are INCREDIBLY simplistic in nature. The only problem we solved with Basecamp was to move to a system that was so simplistic that it was impossible to not know how it functioned. Past that, it's only caused headaches for our resource and project management teams.

GetApp
4.3
Top Comments by GetApp
Positive Comments
  • Magsud A.Graphic Design
    Review
    5.0

    The Basecamp is very user-friendly and intuitive. You may start working on a new project as soon as you enter into your account. You can see that the project contains all aspect of project management in one location. The features for team communication are accessible at the top of each page.

  • LeAnne A.Hospital & Health Care
    Review
    5.0

    No Comments

  • Danica M.Hospital & Health Care
    Review
    5.0

    No Comments

Negative Comments
  • christopher m.Computer Networking
    Review
    1.0

    No Comments

  • Deborah W.Political Organization
    Review
    1.0

    Not good. It was difficult to navigate through it. From what I understand it comes with a hefty fee.

  • Anonymous ReviewerEvents Services
    Review
    1.0

    No Comments

Trustradius
4.1
Top Comments by Trustradius
Positive Comments
  • Verified User
    Review
    5.0

    We use this more as a repository of all feedback around different projects. This has become a key way that we communicate across different teams in different locations. This also helps us to ensure that, year over year, we have a historical context of why particular decisions were made. It's become an invaluable way to keep the clutter out of email and still keep everyone calling from the same playbook, so to speak. As teams continue to adopt this as a communication tool, we're seeing great results in how we're able to collaborate across different roles.
    Though we don't necessarily use this how it's designed, we do use it to coordinate projects across multiple departments. It allows us to have not only a shared calendar for all of our different marketing efforts, it also is a place to keep all of the collateral we need for each project in one place. We are able to use this to share documents, images, and various checklists to keep everyone on the same page. It serves as a shared repository of different pieces of information, helping to avoid silos and getting us over having to rely on share drives and email communications. We can manage a schedule with Basecamp that holds all of our different teams accountable to the projects that are being managed - which is great when we have so many things going on with departments who don't often communicate with each other.
    There's no way to share just the calendar without also including someone on a project. So, people may receive information that doesn't pertain to them, and then it can create some question of separating the signal from the noise on important projects. There is no versioning available for items added to Basecamp - so your options are either to replace historical documents with the new ones, or to append the new documents and try to be clear about the order of importance. They removed the milestone functionality from calendar events, which was a nice way to manage things on the calendar and to mark them as complete. We've worked around it by creating a "Done" calendar and migrating completed calendar events to that project.

  • Michelle HidalgoAnnual Fund Coordinator
    Review
    5.0

    Basecamp is better than alternatives like TeamWork and Asana. There are many software that are similar however the interface for me is better in Basecamp. It's user-friendly and it's a clean and simple way to communicate with groups and manage projects. It's cheaper than other alternatives as well.
    It's great for basic communication and data sharing needs with a group for meetings and events. On your home screen you are easily able to view your projects and teams you are a part of. It isn't great for more advanced needs such as a calendar, customization and other advanced features.
    Unlimited users and projects. It's great for multiple purposes and it allows you to receive a free two month trial without providing a credit card and it gives you access to every tool and feature unlike many other softwares. User friendly. It's a simple design and you don't need to worry about losing information as it auto saves everything. You are able to retrieve any deleted files for about a month. The mobile apps are great and Basecamp allows you to make a to do list. Customer support is efficient even though they don't provide the level of support other software does, they are quick to respond to emails and questions. It's great at allowing you to have a detailed discussion with a group, advertise an upcoming event and easily provide updates. They send email communications when there is an update in a group you are in however you could filter and opt out of this feature.
    Unable to customize your interface. You are unable to insert a logo or change features like color schemes. It's limited in features. It's great for task management and communication. There needs to be more reporting and budgeting. To do items are unable to be set to recurring, i wish there were more in depth features for customization. There's a lack of a traditional calendar view.

  • Penelope BrownDining Room Manager
    Review
    5.0

    It has helped me a lot to keep in better communication with the clients and employees of the company, thus improving the relationship within the workplace. I have been able to obtain better results in the management of a project, thus being able to specify each objective correctly, completely, and without any setback. It has kept us really up to date, organized and synchronized with projects and team communication, and at the same time with the client. It has been possible to have a pleasant and comfortable experience with this platform, and it has not taken much effort to learn how its tools are used.
    I recommend it for its simplicity and how easy it is to use without the need to resort to experts to explain its use. Also, if they are projects that are very short or easy to carry out, then Basecamp is the ideal for those cases without exception.
    The interface has been very useful since it is intuitive and easy to configure since this platform is based on simplicity. No professional recruitment is needed to be able to operate within the platform. It is very simple to be able to create and assign tasks to users, in addition to being very simple to be able to follow up on it. The ability to manage users is incredible and you can also include clients in projects that are carried out.
    It is not very customizable in terms of aesthetics, hopefully, it could be adapted to the characteristics of the company. Sometimes it is a little difficult to keep the thread of the conversation since everything is together and you cannot make comment sections if you have to ask a separate question. I think Basecamp is very basic for great projects as it lacks many functions and tools.

Negative Comments
  • James UnderwoodICT Associate
    Review
    3.5

    I'm part of an IT team and our department uses Basecamp for IT team tasks and also with other departments to manage communication and tasks for (1) weekly on-boarding of new employees, (2) large on-boarding events, and (3) longer term projects like installing new tech in schools. There are about five to six teams, around 50 people total in our Basecamp environment.
    I think Basecamp is ideally suited to smaller teams and companies (like 25 users or less) looking for something quick, easy, and cost effective. It's seems that's what it's designed for. It's great for small freelancing teams or individuals. It can improve the signal-to-noise ratio of your team's communications and cut down on redundant emails, texts, meetings, and phone calls. It provides a one-stop repository for shared documents, discussions, and tasks. It's easy to learn and use and even basic users can identify some functionality in it. If you have a larger team like we do, it can still be useful, but it becomes a bit harder to get everyone to adhere to it consistently. While this is true of just about any Project Management tool, Basecamp's lack of robust user management and clunky interface exacerbate it's weaknesses for larger teams.
    Basecamp is relatively easy to use. Some of our users are not especially comfortable or adept with technology, so having a relatively simple tool was important for us. Project Management tools are tricky, they are only useful if everyone gets on board. Basecamp's ease of use helps everyone get on board. Since Basecamp is pretty widely used, there are a fair amount of online resources and training available. As IT people, we didn't want to implement a system we would have to train everyone on and support constantly. Our Basecamp users can get a decent overview and have their questions answered really easily by searching the web. It's quick and cost-effective. You can set up an account and start using it within a few minutes. Since it's priced according to how many "projects" you set up and not how many users you have, it's really cheap to use. We never have more than 10 projects going at once, so that means we pay $20/month *total* for unlimited users. We're a non-profit and didn't really have the resources to devote to more sophisticated (expensive) Project Management tools, so this was a big deal for us.
    My biggest overall complaint with Basecamp is that, although the interface is pretty simple, it's also pretty clunky. The point of Basecamp is to keep teams organized and working fluidly, but sometimes the rigid simplicity of Basecamp is as frustrating as it is useful. The project pages can start to look cluttered if a lot of people are involved in a project and they're creating a lot of discussions and posting a lot of files. If you have a lot of people to invite at once (like us, 50+), the interface for inviting them to Basecamp and organizing them into teams and groups is tedious. If you don't keep up with this tedious task as new users are added, then you risk having them lose out on communications. Some level of Active Directory integration or even just a simple email list import function would be a welcome addition.

  • Nathan SichilongoRegional Manager
    Review
    3.5

    Jira is a project management tool for IT developers built on the Agile principle, while Trello is built on a board style methodology. Monday is a grid style project management tool that works great for visual project management. Basecamp on the other hand is all about team collaboration on tasks and schedules. Basecamp is not just a project management tool but a team management tool in my opinion. As such while Basecamp has some similar features to these other tools, it stands out with its integration of chat, storage and scheduling, team management and an all in one approach.
    I have found that Basecamp is best suited to teams that work on media related content and share a number of files. This means content management teams, and media producers can find a lot of use for Basecamp. Other people may not have the same results. For example, IT professionals would look at something like Jira and maybe admin executives may use Trello.
    Basecamp is a good team collaboration tool for managing media content and projects. You can share edits and comments on projects from within Basecamp and work with other team members and see what tasks they are working on. You can also share tasks and calendars all within the tool. Basecamps' check in feature is very valuable and interactive. If you run a team, you can get a daily summary of the tasks or activities your team members were up to. This can be automated and sent at a specific time. It is a great way to see what everyone has been working on. Basecamp's all in one suite one price is genius. Paying one price to get chat, storage, calendar, document editing and project management all for one price is a winner in my books. Basecamps' ability to integrate and work with other apps and tools is another valuable feature. This makes it a great hub for project management if say, you use another tool for communication, you can link it to your Basecamp and have full integration both ways in some instances. Basecamp does project management well, with reports and a feature called Hill Charts, you have a bird's-eye view on whether your projects are moving along well. This information is helpful to project managers and team members especially if you work on projects that have tight deadlines.
    While Basecamps' all in one integration is great, some features feel a bit redundant. For example, in storage, you can find that you download a different version of a document, since it archives all versions of the same. In this case, using Google drive or dropbox would be best to give you the latest version of a document. Basecamp has a bit of a learning curve so you need your team to be vested into its features otherwise you may not get all your monies worth. While the all in one price is great, it would be good to see another price point option for say teams that are smaller and want to pay $50 or have some features removed. It is useful to have all the features at your disposal but if you do not use them all, you may feel it is a bit of a waste.

  • Dominic DistrettiUser Experience Designer
    Review
    3.5

    Basecamp provides users with better project management tools than Google Docs. The price point is heavily in Google Doc's favor as it is free unless you are utilizing large amounts of space with your documents. I think that both environments do a good job of supporting access via numerous different devices. Both environments also allow users the ability to add third party functionality as needed.
    Basecamp works great for tracking project progress, storing files in the cloud, and promoting team discussion. If you need the ability to create new files in the cloud, I would probably recommend Google Docs or something similar to that. Basecamp is a bit pricey compared to other solutions on the market. Also if you're doing software development, bug tracking is not very good.
    Poject management - users are able to track the progress of smaller, critical tasks as opposed to just overall project progress. This added level of granularity helps to prevent timeline creep and helps to keep things on track, or at least lets users know when a project is starting to come off the rails. File storage - Users are able to store, edit, and share documents much like with Google Docs. Having a cloud storage solution such as base camp helps teammates be aware of each others work/progress and also eliminates the possibility of lost data due to team hardware failure. Facilitate team discussion - base camp provides teammates with the ability to discuss their project. Communication is often a key ingredient to project success so this is a very helpful feature.
    I would like to see seamless integration with Google docs. I personally use Google docs a lot and most of my colleagues and friends do the same. I think that Google's offerings are far superior to Basecamp's native Whiteboard. Better integration between calendar and base camp would help Some way to document optional or hazy start dates for milestones (Gantt charts maybe?)

Capterra
4.3
Top Comments by Capterra
Comments
  • Tamara T.Club Secretary
    Review
    4.0

    I had to give a presentation on Toastmaster's Pathways and navigating to and through Basecamp and I realized we are not utilizing a lot of the great features Basecamp offers. Again, a lot of the members I've spoken with (both local and international) all say the same thing, that it's confusing to navigate through, the look of the website changed and the headers are confusing. The word Basecamp didn't sit well with a lot of people, but after searching this on YouTube I figured out that Toastmaster's didn't do a good job of explaining what is Basecamp and what the purpose of Basecamp is. If they had chosen to use words or headers like, "Account" that would sound more familiar it would've helped with getting to know the layout. Also, finding materials is still a bit of a maze, but again, that's the organizations lack of set-up and not really Basecamp's fault. With Basecamp all of the learning materials that used to be in booklets were now transferred to the computer and had live video demonstrations, organized power points and links to more resources beyond what is written on the page; it definitely enhanced our learning but also overwhelmed us because there were almost too many resources available in every language you can think of in different parts of the site. Now that I know that Basecamp is a project management software I can help others learn about it and utilize it to the fullest extent.
    I use this software for my Toastmaster's Club and it has a lot of great features that aren't being utilized because of the confusion of maneuvering through it. I can: leave feedback or ask for feedback from other members, track my progress via pie charts, access multimedia learning materials easily, store documents related to my project for historic record or for easy recall.
    Toastmaster's is an world renown organization that has a very even mix of younger and older or retired members; the oldest member in my club is 92 years old. As of June this year, everyone was required to get a Pathways account and log into their Base Camp. I am one of the younger members (39 years old) and even I didn't find Basecamp to be clear cut or intuitive and was frustrated. It got so bad, that the area directors asked every club to nominate a Toastmaster's Pathways or Base Camp "Ambassador" that they can refer people to when they needed help. We had a virtual conference recently and there was an intro class on how to use Pathways/Base Camp and everyone was clearly confused and it didn't make sense to them. There were too many steps to get to the login pages and to get to the actual base camp. Also, the word base camp was not explained to everyone. I think we were looking for something like, "Account" which is equivalent to going to your base camp. I believe the roll out of this new website and way of tracking our progress was poor and has cause a lot of frustration, discouragement and even loss of membership for our older members.

  • Daniel T.Software Developer and IT Trainer
    Review
    5.0

    I use Basecamp to manage part of my projects. It helps me to keep in better connection with my clients and the members of the team. I think it is well suited for small and maybe medium-sized projects. It's reliable and effective at keeping everything organized as long as your teams will have less than 20 members. But if you're taking into consideration to use Basecamp, you must also evaluate the complexity of the project and the need of communication between members. Sometimes the conversation will become hard to follow because everything is put together, and after a while it's difficult to keep track of it. We also use the document management and sharing feature to organize project files. Number of emails between team members and/or client dropped after starting using Basecamp. In fact, you can use Basecamp entirely as a communication platform to organize and keep in touch with your clients. Basecamp consolidates all messages with the client in one place. If the projects are for external clients you can add them to your project and choose only certain resources that they can have access to.
    Basecamphasaveryeasytouseandintuitiveinterface. Managingandsupervisingprojectsiscleanandefficient. Itallowsustoshareonlycertainresourceswiththeclient. Groupsallowteammemberstocollaborateandshareresources. Memberscancommunicatereal-timewiththechatordirectmessages(pings)orbypostingonmessagesboard. I can dismiss questionsorresponsesifinadequateforthegroup. We'reabletosetaresponsibleandsetdeadlinesfortasks. Icanquicklyseethe taskswe still needtodo. IlikehowIcanhaveallcommunicationwiththeclientinoneplace. Wedon'tneedtocommunicatebyemailssooften. Calendarwilltellusthetimespentandthedeadlineoftheprojects. Youcandefineprojecthierarchiestobreakdownprojectsandmakethemmoremanageable. SometimesIneedtosharesomethingwithapersonwho'snotontheteam;forthisIcancreateapublicsharelink. Wecanusetemplatestospeedupthecreationofsimilarprojects.
    There is no plan between Free and Business (99USD/month). Grouping and following longer discussions is not that easy. I would like to have the possibility to delete files in bulk. The calendar is just basic, it lacks many features like exporting or syncing with external apps/tools. I think there are too many email notifications. I would like to correct or edit online an already uploaded document. If you want to change the design after your company branding, don't expect that from Basecamp. I miss a standard feature to prioritize the tasks so we can drop out our custom conventions.

  • Christopher F.Founder & CEO
    Review
    5.0

    Despite my complaint about Discussions, I REALLY love this product and honestly cant' see how we could keep organized with the complexity of our projects without it. I know there are other products that do similar things in different ways, but you guys hit perfectly on providing exactly the functionality we need without a lot of extra fluff. We use Basecamp B2 BTW and not B3 because we don't need all the additional fluff of B3. We have other products to handle chat (like Skype etc) so there was nothing about B3 that we needed. WE LOVE BASECAMP B2 !!!
    This was exactly what we needed without any additional fluff.
    I love the ease of use, and the how it allows us to keep very complex projects organized via the To-dos etc. I love the fact it lets our teams collaborate in a single location and keep everything related to a project organized. (We use Basecamp B2 FYI)
    DISCUSSIONS. If I had a way to turn off the ability to start a new discussion I would. I like the fact the discussion area shows the chronological listing of activities, but I DO NOT like the concept of a discussion. Everything we do in Basecamp is in the TO-DO section because you can assign ownership and due dates. A DISCUSSION on the other hand, cannot be assigned to someone or a date added. Anything we need to discuss, can be done inside a specific TO-DO item and at the point someone needs to take action it can then be assigned to someone for ownership. A discussion without the ability to assign ownership and a time element is Just a bunch of talking and worthless to a business. I'm also continually having customers go out there and open new discussions when they want something instead of opening a to-do because discussions are the first thing they see. If I could turn off the ability to open a new discussion I would. Because of the issue I just mentioned, it would be VERY HELPFUL if there was an easy way to move an item from a DISCUSSION to a TO-DO. That would make it easy to deal with the situation if someone opened a discussion instead of a to-do and also would make logical sense that people are talking about something for a long time (Discussing it) and then when it's time to get off their butt and do something they could move it to a to-do (have the history of the discussion) and assign ownership.

  • Ross M.Operations Director
    Review
    4.0

    Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.
    Basecamp requires very little setup and there are very few barriers to overcome to get in and start making projects and tasks. It can very very scalable in terms of users and project count, and it's approach to To-do Lists and Tasks makes project organization fairly straight-forward. At it's core, making tasks is as easy as choosing a place to put them, naming them, and assigning them. With simple reports, users can view their tasks across all projects and start tackling them. If you want to take things a little bit deeper, you can assign mutiple people to tasks, set due dates, and loop other people into the tasks for conversations.
    Basecamp still has some key missing features that create workflow issues every now and then. You can create recurring events, but not recurring to-dos. So, for example, if you want to create a "Close Accounting Books" to-do and assign it to a user to be finished each month by the 15th, there is not currently support for that. There's also no built-in gannt views, although they continue to innovate project management with new simpler ideas such as the "Hill Chart" which i'm a fan of. A lot of the lack of complex features comes from their desire to carefully curate features to keep the application from ballooning into a beast that's unwieldy and hard to learn.

  • Obare Paul O.Director
    Review
    4.0

    Basecamp is a fantastic all-arounder for remote teams even though it isn't one of the top 5 project management tools.The Basecamp Personal plan is not entirely suitable for corporate use.For a fundamental understanding of how the software functions, you can use it as an extended free trial, but beyond that, it's too limited.Its also a fantastic deal all around. Compared to other project management tools, it offers at-least some more functionality
    When it comes to collaborative tools, Basecamp has a significant flaw.ProofHub, in comparison, provides a range of tools that facilitate smart and simple workplace communication.Team and client communications are sped up via one-on-one and group chats.Instead of exchanging emails for hours on end, you can create discussion topics to keep all of your conversations in one location.While working on assignments and projects, ProofHub enables time tracking and timesheet management, whereas Basecamp does not.To fill in the holes, we provide third-party extensions, but that is not ideal.
    It is a comprehensive solution with strong add-ons that combine all the procedures and duties of our business.everything from project management to employee announcements, instruction, and practices.Alongside Basecamp, I managed several projects in a very organized way. It's nice that the plan is not calculated for each new user or project. Unlimited! With the amount of projects we have, it doesn't make sense to pay per project or per user (because we are a small company with many projects). Everything you need is included in one simple license, which is great.
    It's nice to have a tab with all of the open Campfires so you can concentrate on the conversation in just one browser window.Additionally, it would be nice if time monitoring were a built-in feature rather than requiring users to pay for expensive add-ons.

  • Jason N.Marketing Director
    Review
    4.0

    While there were other, cheaper PM softwares to consider, one of the reasons I started to look at Basecamp is because they are, in a sense, industry leaders. They are constantly publishing books or podcasts about better ways of doing business and that's something their software does.
    As a company, we had been using Wrike as our Project Management system. But one of our biggest issues was how we can have more widespread company usage of a PM system. Whenever projects needed to be reviewed, we would pull the assets out of Wrike and shift the conversation to email or Slack and would lose some of the data. We couldn't move everyone fully into Wrike because of the additional cost.
    Since switching to Basecamp we've seen better communication, collaboration, and better delivery on projects for our marketing team. The way Basecamp delivers information-keeping it all up front and easily accessible-makes it super easy to find out where a project is at at any given time. We've also seen an increase in productivity. People are spending less time trying to figure out what it is they are doing and spending more time getting tasks checked off their list. It has also improved team morale. PM software can be frustrating, but the user interface has made it more fun. While we haven't rolled this out company wide, we are looking forward to it.
    I think there is room to improve the educational components of Basecamp. Based on their customer experience, are there best usage stories? Are there best practices for implementation and usage that we can use? Key piece is communication. There's a lot of choices for where people can submit updates: Campfire, in the task list, in individual tasks. What are the best practices? Someone, please tell me.

Alternativeto.net
3.9
Top Comments by Alternativeto.net
Comments
  • erindavvis
    Review
    5.0

    Basecamp provides a platform for collaboration and project management for digital marketing agencies or any other company which has a team of 10+ members. _[Edited by Maoholguin, June 28]_

  • sanjaypatel
    Review
    5.0

    Basecamp is best to project management tools for a small team, it has great experience in web/desktop. the mobile app experience is bit disappointing. overall it's great.

  • minecraftchest1
    Review
    2.0

    It gets the job done. However, simple features like following a projects/teams calendar from your personal one is missing, and chat is extremely primitive.

  • Mollie
    Review
    5.0

    best project management system so far, easy to use and good for small project with a small team.

  • Fight_Bundleware
    Review
    3.0

    Web interface looks outdated. We are not in 2000 anymore.

  • abregodoz
    Review
    5.0

    Gets the project management job done.