Basecamp Reviews

Miguel Angel H.Email Marketing Specialist (Project Manager)

4.5

We have 2 teams, one in Spain and another one in Mexico, we use basecamp to keep track of projects, to share updates and to basicly have a great follow up of task and activities. For us it is very easy to use and with the mobile version it is also easy to update new things or to contact someone of the team real quick. We can also have different boards or chat room for each of the clients or projects we are involved. Review collected by and hosted on G2.com.

Gustavo C.Head of Digital Services

4.0

Basecamp has been great for me. The best part is that it's an all-in-one, I have everything from assigned tasks, to messages and calendars at my fingertips. I love how organized I can be thanks to its project management tools. The ease of file sharing and contextualized discussions has greatly improved team collaboration. Review collected by and hosted on G2.com.

Abhinash B.Mechanical or Industrial Engineering

3.5

We were in a rapid search for a platform to display all of our projects, assignments and schedules, at the time of which Basecamp has helped us in organizing these requirements for our work at our fingertips. Its storage facility has helped us in storing and collaborate with each other on documents, files, etc. All of its features like the schedule display were really easy to implement and keep us up to date with out progress. Review collected by and hosted on G2.com.

Tanya F.Director of Executive Project Development

0.0

There were no features built in for tracking or accountability. People could upload notes and documents, but there isn't reporting available for a way to export a project plan and easily track deadlines being completed or staying on point. I also couldn't connect budgets, costs or risk into the projects. The program became as convoluted as everyone just sending emails back and forth and users lost interest and stopped logging in. Review collected by and hosted on G2.com.

Paul S.Lead Solutions Architect

0.0

Things haven't evolved over the last couple years and now there are other options out there for managing projects and tracking time. Review collected by and hosted on G2.com.

Ashlee B.Project Manager, Communications

0.0

Everything else about the platform. It essentially does nothing that simple email and file sharing cannot do. Review collected by and hosted on G2.com.

Pauline Joyce P.Human Resources

5.0

Very organizing and have a file sharing data that kept in one place

Anonymous ReviewerInformation Technology and Services

5.0

User-friendly interface, collaboration tools, and the ability to centralize project communication and documentation in one platform. It is also highly customizable, allowing teams to tailor it to their specific needs and workflows.

Anonymous ReviewerGraphic Design

5.0

I love how I can search everything - I can find an obscure note on a project that has critical info. I like how they divide things up into sections - that chat with teammates is awesome it works great both mobile and on PC.

christopher m.Computer Networking

1.0

no me gusta particularmente no me ayudo en nada

Deborah W.Political Organization

1.0

It is cumbersome and awkward to use. When added to a group the system would sign me out or perhaps the administrator of the group would sign me out - either way I wasn't notified why and customer service could not address.

Anonymous ReviewerEvents Services

1.0

It's a mess to use. Not intuitive, and I use it for two different non-profits but have no idea which one is sending me what via email because apparently that was not considered by the person who designed it. I FAR prefer SLACK as a tool to do these kinds of communication.

Verified UserAdministrator

10.0

We use Basecamp to manage long-term projects amongst certain subsets of people, such as committees and task forces. It helps us keep everything related to the project in one place--emails, to-do lists, conversations, brainstorming sessions, schedules, calendars, documents, and files, etc. It not only helps us stay organized, but it can help keep us on track with our progress by sending reminders of upcoming deadlines, tracking progress, etc.

Patrick BarrettDirector of Consumer Experiences (Product Design)

10.0

On our team we use Basecamp when designing new products or features. Designers will post comps and the team will provide feedback. Not a very taxing process, but Basecamp handles it well. All interested parties are internal so everyone sees the whole conversation. I'm only every really in the Projects view.
Provide a central location to provide feedback Notify team members of updates to a project Add new team members Add new comps

Verified UserDirector

10.0

Basecamp is a useful project management tool that's used by a lot of advertising firms. I'm a big fan of it and how it allows easy assignment of tasks; has a simple and easy to use website; and has a useful and easy to use app. My only gripe is the cost, but then again, companies need to monetize somehow!
Gaphic design projects Web design projects Project Management

Verified UserC-Level Executive

1.0

Basecamp is a project management software we used for a short time to help collaborations and organizing projects. In my experience, the software was hard to use, not intuitive, was hard to use and confusing for clients, and what finally did it for me was the lack of notifications. It literally did not notify me, teammates, or the client multiple occasions. Finally I said enough - I said this software is costing me clients and money far beyond its value, and stressing all parties out just by using it. I do NOT recommend Basecamp.
Functions are hard for clients to use and collaborate with Messages ( including important ones ) were not being received by other parties when we or they would ping each other. We would sit there waiting for each other, while we had often both already responded. Costs time, looks bad, annoying. Was nail in the coffin for us with Basecamp. We paid ahead for the year and I still axed it half way through for ClickUp, which is much much cleaner. In my experience, the interface is not intuitive, and is ugly. In my opinion, the price is way too high for failing basic proj mgmt app needs

Verified UserProject Manager

2.0

Basecamp was used by a Digital UX vendor that we engaged on our project. Primarily the company used the program to store and organize files such as wireframes, visual mockups, project plans, etc.
Basecamp is a great file storage solution but as a PM I did not feel it covered other areas of Project Management. I found it difficult to really understand where a number of items were in the process based on the setup and resorted to using a MS mpp stored in the file storage. Ultimately I spent a lot of time looking for information that I thought was pivotal to being a project tracking tool.

Verified UserProject Manager

3.0

Basecamp is being used as a project management/collaboration tool across the organization. It's supposed to be uniting copy, creative, and us as the digital marketing team in making timelines and creating assets. It is currently being used by only our department. Basecamp eliminates combing through 100's of past emails to find versions or conversations with coworkers. It's a place where an entire project can live and exist. It creates transparency in the creative process.
It can be insanely disorganized depending on the user Without the proper training it ends up being more of a hassle than it's worth It can be time consuming to manage all projects inside BC

Kevin B.Verified LinkedIn UserDirector of IT

4.0

Overall: We have started and completed close to 150 projects in Basecamp; crossing every department in our organization. It has helped us keep people informed, keep tasks on target, and complete projects in a timely and efficient manner. Their help system is very detailed. It seems like most reviewers just can not find it. https://3.basecamp-help.com/ We are very pleased with the product, but we want to see more enhancements coming, and more often. The product desperately needs sublists, priorities, milestones, and very tight integration with Office 365. We would also like to see the use of templates. Anything from planning a canoe trip to launching a new retail store would be very helpful. Overall, it is a great product, but we may outgrow it if enhancements are not added. If some of these features do not come soon, it may drive long-standing customers away from the product.

Verified ReviewerVerified LinkedIn UserInstitute Director

3.0

Overall: For the fact that it's an app on a major app store, I would have obviously come across it, for the fact that it was something of some form of various thing that I would come across in categorical and ad hoc searching, as it turns out. Aside from not understanding what the purpose of the software was, based on the description that was included in all of the versions in the App Store, I found it particularly disparaging to the community that they framed the purpose of the app as an occupation and dump in of trucks and trailers, and tons of people from out of town, on any given day, whereas the trailers were there in supposition that they were showers that were provided to the homeless, on one day. On one hand, they're not there every day, but on the other hand, it was a bit strange that this ended up being what the app is about.

Paul W.Verified LinkedIn UserManaging Director

5.0

Overall: We have three sites. What Basecamp has provided is the unification of messages and tasks across all sites. It has added transparency that is invaluable to all of our team. We can keep important documents. Onboarding videos and other useful information. No more scraps of paper or post-it notes on peoples desks. It provides real accountability for everyone on the team. So simple to use which means 100% user adoption. Everyone loves Basecamp and we have tried every PM software out there. Basecamp is the best in the business!

Maszni A.Verified LinkedIn UserSenior Web Developer

4.0

Overall: I mainly use it to collaborating on project with my team members which working on the other branches. We can communicate and work on the same task in real-time and making the project collaboration process very effective.

Ryan L.Verified LinkedIn UserPresident

4.0

"Great tool, but unfortunately the price is one of the highest values"

Simon J.Senior manager

5.0

"Simplifying Team Collaboration"

erindavvis

5.0

Basecamp provides a platform for collaboration and project management for digital marketing agencies or any other company which has a team of 10+ members. _[Edited by Maoholguin, June 28]_

sanjaypatel

5.0

Basecamp is best to project management tools for a small team, it has great experience in web/desktop. the mobile app experience is bit disappointing. overall it's great.

minecraftchest1

2.0

It gets the job done. However, simple features like following a projects/teams calendar from your personal one is missing, and chat is extremely primitive.

Mollie

5.0

best project management system so far, easy to use and good for small project with a small team.

Fight_Bundleware

3.0

Web interface looks outdated. We are not in 2000 anymore.

abregodoz

5.0

Gets the project management job done.