Basecamp Reviews

Tiffany E.Global Head of Diversity & Inclusion

4.0

In addition, the messaging and commenting functions within each task or project facilitate communication and collaboration between team members, allowing us to work more efficiently. The tool also has many features, such as task management, calendars and checklists, which help me to track and organise each project. Review collected by and hosted on G2.com.

Divyank J.Co-Founder

4.0

We are using Basecamp for more than a year and it helps in all day-to-day work, it is easy for any client to get on the software and overview the projects. Also new joiners in the team easily understand it and use it well as and when required Review collected by and hosted on G2.com.

Stephanie M.Trade Marketing Executive

4.0

What I like most about Basecamp is its simple and easy-to-use interface. Information and tasks are clearly displayed and each team member can track progress in real time. The notification system is also very useful to keep us informed of updates within the team. Review collected by and hosted on G2.com.

Tanya F.Director of Executive Project Development

0.0

There were no features built in for tracking or accountability. People could upload notes and documents, but there isn't reporting available for a way to export a project plan and easily track deadlines being completed or staying on point. I also couldn't connect budgets, costs or risk into the projects. The program became as convoluted as everyone just sending emails back and forth and users lost interest and stopped logging in. Review collected by and hosted on G2.com.

Jeffrey B.Managing Partner / Technical Architect

1.0

It simply isn't a project management tool it is a task list. Review collected by and hosted on G2.com.

Paul S.Lead Solutions Architect

0.0

Things haven't evolved over the last couple years and now there are other options out there for managing projects and tracking time. Review collected by and hosted on G2.com.

Pauline Joyce P.Human Resources

5.0

Very organizing and have a file sharing data that kept in one place

Anonymous ReviewerInformation Technology and Services

5.0

User-friendly interface, collaboration tools, and the ability to centralize project communication and documentation in one platform. It is also highly customizable, allowing teams to tailor it to their specific needs and workflows.

Anonymous ReviewerGraphic Design

5.0

I love how I can search everything - I can find an obscure note on a project that has critical info. I like how they divide things up into sections - that chat with teammates is awesome it works great both mobile and on PC.

christopher m.Computer Networking

1.0

no me gusta particularmente no me ayudo en nada

Deborah W.Political Organization

1.0

It is cumbersome and awkward to use. When added to a group the system would sign me out or perhaps the administrator of the group would sign me out - either way I wasn't notified why and customer service could not address.

Anonymous ReviewerEvents Services

1.0

It's a mess to use. Not intuitive, and I use it for two different non-profits but have no idea which one is sending me what via email because apparently that was not considered by the person who designed it. I FAR prefer SLACK as a tool to do these kinds of communication.

Verified UserAdministrator

10.0

We use Basecamp to manage long-term projects amongst certain subsets of people, such as committees and task forces. It helps us keep everything related to the project in one place--emails, to-do lists, conversations, brainstorming sessions, schedules, calendars, documents, and files, etc. It not only helps us stay organized, but it can help keep us on track with our progress by sending reminders of upcoming deadlines, tracking progress, etc.

Patrick BarrettDirector of Consumer Experiences (Product Design)

10.0

On our team we use Basecamp when designing new products or features. Designers will post comps and the team will provide feedback. Not a very taxing process, but Basecamp handles it well. All interested parties are internal so everyone sees the whole conversation. I'm only every really in the Projects view.
Provide a central location to provide feedback Notify team members of updates to a project Add new team members Add new comps

Verified UserDirector

10.0

Basecamp is a useful project management tool that's used by a lot of advertising firms. I'm a big fan of it and how it allows easy assignment of tasks; has a simple and easy to use website; and has a useful and easy to use app. My only gripe is the cost, but then again, companies need to monetize somehow!
Gaphic design projects Web design projects Project Management

Verified UserC-Level Executive

1.0

Basecamp is a project management software we used for a short time to help collaborations and organizing projects. In my experience, the software was hard to use, not intuitive, was hard to use and confusing for clients, and what finally did it for me was the lack of notifications. It literally did not notify me, teammates, or the client multiple occasions. Finally I said enough - I said this software is costing me clients and money far beyond its value, and stressing all parties out just by using it. I do NOT recommend Basecamp.
Functions are hard for clients to use and collaborate with Messages ( including important ones ) were not being received by other parties when we or they would ping each other. We would sit there waiting for each other, while we had often both already responded. Costs time, looks bad, annoying. Was nail in the coffin for us with Basecamp. We paid ahead for the year and I still axed it half way through for ClickUp, which is much much cleaner. In my experience, the interface is not intuitive, and is ugly. In my opinion, the price is way too high for failing basic proj mgmt app needs

Verified UserProject Manager

2.0

Basecamp was used by a Digital UX vendor that we engaged on our project. Primarily the company used the program to store and organize files such as wireframes, visual mockups, project plans, etc.
Basecamp is a great file storage solution but as a PM I did not feel it covered other areas of Project Management. I found it difficult to really understand where a number of items were in the process based on the setup and resorted to using a MS mpp stored in the file storage. Ultimately I spent a lot of time looking for information that I thought was pivotal to being a project tracking tool.

Verified UserProject Manager

3.0

Basecamp is being used as a project management/collaboration tool across the organization. It's supposed to be uniting copy, creative, and us as the digital marketing team in making timelines and creating assets. It is currently being used by only our department. Basecamp eliminates combing through 100's of past emails to find versions or conversations with coworkers. It's a place where an entire project can live and exist. It creates transparency in the creative process.
It can be insanely disorganized depending on the user Without the proper training it ends up being more of a hassle than it's worth It can be time consuming to manage all projects inside BC

Verified Reviewer

5.0

I have found many benefits when using and implementing this tool in our team: - Speed in my management and organization of projects - Efficiency in the coordination of processes - Security to use it in my mobile device - Real order in our work - Improvement of our routine in internal processes - Improvement in the performance of our equipment - Unification of all the professionals of the company in the same project - For a small company like ours, a great cost - quality ratio - Interaction with our customers - Simple to use even when someone is traveling They have implemented a very useful tool, which is the Daily Progress, very useful to review the events that have taken place in your projects over time Another benefit obtained thanks to the BaseCamp tool is that all our consultants have been able to use it, even people not very adept at the technology, they can use it very efficiently and simply BaseCamp We benefit from the TimeLine of the tool, because we can explain the progress of a project to our clients. The balance of failures and successes are other benefits The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system. What do we find in this tool? We benefit from online collaborative work. And it continues to evolve over time The support of the platform, in the centralization of processes and communications of our digital projects, has been another of the great benefits obtained since we implemented BaseCamp In our scenario, the creation and dissemination of documents, conversations by messages and the generation of agreements become complicated actions and require an efficient organization system We benefit from online collaborative work. We have the support that all conversations, requirements and shared files are stored on the platform. In this way we can always endorse the agreements, requests ,deliveries It has facilitated the monitoring of the work and the counting of hours of work of each professional, something very important for the internal management of the projects. In our experience, it has worked so well that it is already. So, Thanks fos that BaseCamp

Tara M.Digital Marketing Paid Media Account Manager

4.0

The main benefit of Basecamp is the ability to assign out specific tasks to specific individuals and with a due date. As a full-service digital marketing company, we benefit greatly from the software's overall project/client-focused design. Basecamp helps my medium-sized company to know which members of each department on working on a client. With the due date feature, users can indicate time-sensitive or priority matters. This feature is optional, which allows our company to distinguish between short term tasks and long term goals. Basecamp's design is checklist-oriented. Checklists appeal greatly to our more meticulous employees, but also encourages the more Type B employees to focus their ideas into timely and measurable tasks. The newest upgrade to Basecamp 3 introduced the Campfire feature which is ideal for internal projects, a benefit that was missing from the previous version. This aspect of the software is perfect for intra-department non-client work. For example, the account management team uses this feature to collaborate on building a new template for our client presentations. Overall, Basecamp allows my company to achieve large-scale goals by breaking them down into distinct tasks.

Verified Reviewer

5.0

The fundamental advantage of Basecamp is the capacity to allot out explicit undertakings to explicit people and with a due date. Basecamp helps organizations to know which individuals from every office on chipping away at a customer. With the due date highlight, clients can demonstrate time-touchy or important matters. This component is discretionary, which enables our organization to recognize transient undertakings and long haul objectives. Basecamp's plan is agenda arranged. Agendas advance incredibly to our increasingly fastidious representatives, yet in addition, empowers the more Type B workers to center their thoughts into convenient and quantifiable assignments. The freshest move up to Basecamp 3 presented the Campfire include which is perfect for inward ventures, an advantage that was missing from the past rendition. This part of the product is ideal for intra-office non-customer work. For instance, the record supervisory crew utilizes this element to work together on building another layout for our customer introductions. In general, Basecamp enables my organization to accomplish extensive scale objectives by separating them into particular objectives.

Ross M.Operations Director

4.0

Basecamp is where we keep all of our assignments and initiatives, and we've become diligent about not letting any lists or to-dos creep outside the system. This relies heavily on managing the project list carefully and making sure everything has its place. There are not guide-rails to keep you from placing a task in the "wrong" place - fortunately you can move tasks all around if someone puts something in an incorrect place. It's important that you define what Projects exist and create a framework for where assignments should go. A frequent complaint we hear around the office is "I don't know where to put this" so it's important that you outline your project structure and communicate it clearly. If you can nominate a gate-keeper to watch over the system organization, Basecamp can be a very effective way to manage all assignments across an organization and allow people to simply see what's due, when, with ease.

yogendra kumar s.Network Support Engineer

5.0

One unique feature in Basecamp is Automatic Check-ins. Automatic Check-ins ask team members to essentially submit a short report answering a question, like "What are your priorities this week?" or "How many attendees have enrolled in the conference so far?" on a recurring basis that you (or the team lead) enters. The options are highly customizable, so you can ask the same question every Friday in the afternoon, or every Tuesday and Thursday at exactly 9:15 a.m.whatever you like. In addition to the display of cards for various team and project spaces, the Basecamp dashboard also has links to My Stuff: My Assignments, My Bookmarks, My Schedule, and so forth. I like that you can get to a consolidated list of My Stuff from the dashboard, but again, I'd rather be able to see it right then and there. A few customizable widgets would go a long way to making Basecamp's dashboard a more productive interface.

Scott B.Chief Business Guy

4.0

I work in the non-profit world and we have many volunteers that help for a season, or a project or some other random and unpredictable way. Basecamp allows us to invite users into a specific task or project in a way that is almost fool-proof. Using Basecamp means I don't have to get a volunteer network clearance to be on our internal network. Basecamp lets us store files in the cloud so all can access items easily. We even have staff creating weekly virtual meetings and updates for volunteers can access info at their best time and know what is happening that week and what expectations are for their volunteer teams. Basecamp allows our staff and volunteers to think outside the traditional uses of project management apps and gain some real productivity and communication value.

erindavvis

5.0

Basecamp provides a platform for collaboration and project management for digital marketing agencies or any other company which has a team of 10+ members. _[Edited by Maoholguin, June 28]_

sanjaypatel

5.0

Basecamp is best to project management tools for a small team, it has great experience in web/desktop. the mobile app experience is bit disappointing. overall it's great.

minecraftchest1

2.0

It gets the job done. However, simple features like following a projects/teams calendar from your personal one is missing, and chat is extremely primitive.

Mollie

5.0

best project management system so far, easy to use and good for small project with a small team.

Fight_Bundleware

3.0

Web interface looks outdated. We are not in 2000 anymore.

abregodoz

5.0

Gets the project management job done.