BigTime Reviews

Verified User in ConsultingSmall-Business(50 or fewer emp.)

4.0

BigTime has made it much easier for our small team to log time and expenses against projects and invoice our clients. It integrates well with QuickBooks (with some exceptions) and makes it easy to monitor the work in progress (WIP). There are a lot of good and necessary features, such as assigning staff hourly charge out and cost rates that allow for flexibility when creating different types of projects and budgets. It also offers several different invoicing methods. There are many customizable ways to generate reports and I have been happy with how I can customize the reports based on my needs. The timesheet and expense submission interfaces are intuitive and easy to use, so it was easy to train staff. Review collected by and hosted on G2.com.

Priyanshu K.Information Technology Specialist

4.0

Well in addition to these surplus advantages, BigTime's user-friendly design and intuitive timers set it apart from competitors currently present in market. . Review collected by and hosted on G2.com.

Verified User in ConsultingSmall-Business(50 or fewer emp.)

5.0

The implementation went super well. Our Implementation Manager was very available and flexible as we sometimes had to change the schedule due to other work conflicts. AS well, she was able to go at our pace which was nice for sections that we had more questions. Review collected by and hosted on G2.com.

Verified User in AccountingSmall-Business(50 or fewer emp.)

0.5

Since I started the program, I have been unable to correctly run a single payroll. Constant technical problems have plagued this app. I am so frustrated! Review collected by and hosted on G2.com.

Verified User in Civil EngineeringSmall-Business(50 or fewer emp.)

1.0

Invoice features are glitchy. There are constant bugs. Review collected by and hosted on G2.com.

Verified User in Architecture & PlanningSmall-Business(50 or fewer emp.)

1.0

The number of membership levels is too rigid. Review collected by and hosted on G2.com.

zmel j.Civil Engineering

5.0

No Comments

Eduardo Q.Design

5.0

No Comments

Amy D.Building Materials

5.0

We are in the beginning phase of this software and are super excited to streamline BigTime for expense tracking, PO tracking and basic cleanup of our current system!

Jamie W.Accounting

1.0

This product was grossly misrepresented to me by the sales team. They don't understand the capabilities of the software and only want to make a sale. It is not a good software for me and a terrible fit. I specifically said I didn't want to have to integrate with QB and now that is the only option I have to get reports and billing invoices. It will take many hours to reconcile back to QB and at this point, it would take less time to start over with a new software.

Ginette R.Civil Engineering

1.0

After devoting many hours to BigTime I realized they would NEVER be able to meet our needs. I had paid for a full year and so asked for reimbursement for the remaining time in the contract because BigTime COULD NOT PERFORM. Management denied my request. This is foolish, short sighted management. STAY AWAY FROM THIS COMPANY.

Troy N.Accounting

1.0

Service was way more responsive in the past, it has taken a plunge as of recent. Impossible to reach them, Beware.

Alexa CleekBusiness Development Specialist

10.0

All employees of our organization use BigTime Software. BigTime is the easiest tool for entering and tracking time and expenses. It's easy to breakdown time by employee, department, project, task, etc., which is great for project management purposes. It is easy to integrate into other tools as well, like QuickBooks for example.

Verified UserAccount Manager

10.0

We started using BigTime Software to better track staff time against projects and keep track of WIP. The program is easy to use and the chat support is quick to respond most of the time and able to help, especially in a pinch.
User friendly Customizable options Intergration tools time management accounting reporting project billables

Laura Jackson, MBAAccountant

10.0

The accounting department primarily uses BigTime, however all staff submit timesheets through the system. The system allows us to bill time to certain projects/clients.

Heather BrumbaughAssistant Director

6.0

We use BigTime Software to track student attendance and billing. All of the administrative personnel use it to keep it updated and correct. It allows us to have access to the information for our clients anywhere and communicate remotely. We were previously tracking everything by hand, so this has been a major upgrade!
Connecting the scheduling to billing for invoicing in advance of services. Deletion of fields that are not relevant to our company. Allowing the current credit balance to be added to a report for quick sorting.

Jay ShewanFirm Manager

6.0

We use BigTime Software firm-wide primarily for time tracking, invoicing, reporting, and some higher-level project management. It also assists us by providing information for payroll. Previously, we used a modular system that was not cohesive. BigTime Software provides us a solution all under one roof and creates easy pathways for us to invoice our clientele.
The project management side of the software is really clunky Certain batch changes to the clients and/or projects are not available When changing staffer rates, the unbilled time and expenses can fluctuate if you're not careful

Lois SorensenAR AP Specialist

7.0

We use it for time and expenses tracking and invoicing our clients.

Brandon E.Sales Specialist

4.0

We are using BigTime to handle our expenses and our projects. We've been having some money problems, and our finance department had been using Divvy before they found BigTime. While Divvy did provide us with a bird's-eye view of our spending, BigTime provided us with a glimpse as well as other, more in-depth insights into our expense management challenges.

Jessica D.Game Programmer

5.0

The best approach to keep track of many projects' time and expenditures. Invoicing is also a breeze because to the platform's user-friendly interface. I can view all of my projects and team members in this platform, and we can all manage everything together. The Bigtime team's assistance is also a big plus in my book.

Courtney S.System Administrator

4.0

BigTime's live chat feature is fantastic because of how quickly you can get a response. The interface is quite simple to use. When I need to submit my timesheet, I always turn to BigTime, and I've never had any trouble with it locking up on me or taking too long to load or reload the website.

Kelly B.Design Engineering Manager

4.0

The customer support from BigTime is commendable. Any queries or issues I've encountered have been addressed promptly, and the support team is knowledgeable and courteous. The regular updates and feature enhancements demonstrate a commitment to staying ahead of user needs.

Joanna M.Business Manager

5.0

The implementation process was time consuming but thorough and we had plenty of assistance along the way. There are various way to learn the systems which is great for a team that may not be able to commit to learning at the same time.

Jenna G.Manager

3.0

Overall this is for big company's with employees over 100 plus to time manage them but need a better system for invoicing.

stijnh1

4.0

I'm using Bigtime to let several contractors post their hours and provide detail on the work done. They only get paid upon completion. It's nice how much detailed reports Bigtime can generate per staff member , contractor and various projects. It gives a lot of detail functionality. Setting up the budget management and project tracking is a bit more work so I have not done it. It seems very powerful though and very rich functionality at this price point. I used Excel first but that was not sust...