C2CRM Reviews

Sattwik M.Student

5.0

C2 CRM platform is very easy to use and it is also a value for money product for our company. After using this product our growth has increased up to 8 to 10% so we are happy with their products and hope our company will continuously make new collaborations with c2crm Review collected by and hosted on G2.com.

Tara D.Small-Business(50 or fewer emp.)

4.5

My position with my company entails mainly cold calling, Lead Generation. Customized to our business model, C2 has assisted me with building a solid pipeline, which allows me to track all of my leads and run successful email drip campaigns. Tons of tools and support are available to improve my daily tasks consistently. Review collected by and hosted on G2.com.

Krunal S.Sales coordinator

5.0

It is great service provider and it is useful for sales pipelines, marketing &customer interactions Review collected by and hosted on G2.com.

Verified User in ResearchMid-Market(51-1000 emp.)

2.0

It's not very user-friendly. I had a difficult time learning how to create reports, and the reports are difficult to edit later on. Review collected by and hosted on G2.com.

Jenny W.Receptionist

4.0

During quick find words disappear if clicked on Review collected by and hosted on G2.com.

Verified User in PharmaceuticalsMid-Market(51-1000 emp.)

4.0

The amount of times you have to click save and move boxes to see entire text. Review collected by and hosted on G2.com.

Jill B.Oil & Energy

5.0

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.
There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Douglas B.Chemicals

5.0

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.
We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.
No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Doug N.

5.0

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Jill B.Oil & Energy

5.0

C2CRM is extremely robust, yet flexible enough to be customized to fit our unique business needs. Our users are not tech-savvy, and are still able to navigate the system to enter or retrieve the information they need to track leads, manage sales activities, track products and provide support for our customers. We use the communication features extensively to send targeted information to one or many contacts in the form of either auto-generated form letters or product announcements. As a small business with limited resources offering 24/7 support, this has improved our ability to keep in touch with our customers both on the sales side as well as with product support. In using functionality included with C2CRM along with some customization, we are notified when customers register to download our products, then through a series of workflow enabled form letters, manage customer set up and authorization to download specific product types. For us, the key to choosing and retaining a software product is in how well it is supported. We have never had an issue reaching and receiving assistance from the C2CRM support team. They are always professional, courteous and most of all, knowledgeable. C2CRM has become so tightly integrated with our business process that we cannot imagine how we ever have managed without it.
There is really very little that we don't like about C2CRM. The only thing that comes to mind is the inability to do a mass delete, which can be both good and bad. We may not be able to quickly delete a list of items that we no longer need, but we also cannot quickly delete items that should NOT be deleted!

Douglas B.Chemicals

5.0

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.
We have spent a considerable amount of time individually tuning the product to fit our business model, and have gotten superior results. Powerful, flexible, and adaptable to the way our company functions.
No material issues that come immediately to mind. If we come across an issue the C2 Team corrects it in a timely fashion.

Doug N.

5.0

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Clark LandguthInside Sales Manager

10.0

Clear C2 C2CRM is used in multiple departments. Tech Support uses it for system designs and support/troubleshooting; Customer Service uses it for special pricing offers; Marketing for special projects, e-casts/digital campaigns, and trade shows; Sales for managing strategic goals/activities and projects; AP for confirming back end offers with National Accounts; Executives for reporting and managing necessary goals and objectives to build opportunities.
Communicating well with us Understanding our unique needs Quick responses for customized needs

Soleil-amy LeighPurchasing Analyst

9.0

It’s the best marketing and sales management tool preferably recommended with better qualities and accommodation of data. The software is quite user-friendly and intuitive.
It helps you in decision-making for every possible opportunity present according to your terms and conditions with a lesser rate of loss. It can be interconnected with other tools having an amazing experience to use. It also assists you in making more clientele over the analysis of sales organizations, [bringing] up potential customers, and [providing] you strategies for making better customer relationships.

Donna-sue CarpenterSMS Routing Manager

9.0

C2CRM works well for dealing with customers and it solves our problem of staying in touch with customers for discussing orders and deliveries. Me and my customer work as a team with this tool and collaborate while launching new products. It is powerful enough to automate business leads and its integration with others makes our marketing and advertisement easier for us. Its customer support service is very energetic for solving facing issues. The other best reason for using it is that prices are very economical for our company.
An incredible application in making sales and marketing in a single go. Good to comprehend business opportunities and to protect the product’s promotion in the market. It's a very simple and easy application. Once installed [it] can give the maximum benefits. Nothing can stop this tool from making wise decisions and providing ways to implement and observe the process further. Its mobile version helps us to watch the business detail for 24-hours and is a good way to communicate with clients on demand. Its managing abilities are not underestimated because of its to-the-point business overview.

Soleil-amy LeighPurchasing Analyst

9.0

It’s the best marketing and sales management tool preferably recommended with better qualities and accommodation of data. The software is quite user-friendly and intuitive.
What we don’t like about this software but it's a good application. I like the segment feature but [it] does not work well. Its calendar and reminder system.

Donna-sue CarpenterSMS Routing Manager

9.0

C2CRM works well for dealing with customers and it solves our problem of staying in touch with customers for discussing orders and deliveries. Me and my customer work as a team with this tool and collaborate while launching new products. It is powerful enough to automate business leads and its integration with others makes our marketing and advertisement easier for us. Its customer support service is very energetic for solving facing issues. The other best reason for using it is that prices are very economical for our company.
It lacks customizability for some special categories, so more frequent updates would be more useful for workflow. It possesses all the features we needed most, but there should be remote access and asset management too. High-quality networking is required to complete the procedure otherwise its various features can be lost.

Clark LandguthInside Sales Manager

10.0

Clear C2 C2CRM is used in multiple departments. Tech Support uses it for system designs and support/troubleshooting; Customer Service uses it for special pricing offers; Marketing for special projects, e-casts/digital campaigns, and trade shows; Sales for managing strategic goals/activities and projects; AP for confirming back end offers with National Accounts; Executives for reporting and managing necessary goals and objectives to build opportunities.
Unsure, as I have not seen issues that weren't resolved quickly and professionally.

Doug N.IT Project Manager / Database Administrator

5.0

C2CRM has been a reliable Business Partner of mine for over a decade. Their Team truly understands my business and has helped me to provide a reliable and customizable solution for my Sales Force and Internal Support Team. C2CRM provides my Remote Sales Team with real time Leads, Customer Issues and much more. This is our Killer app!

Douglas B.President/CEO

5.0

Allows us to manage large amounts of technical documents required by our Customers, as well as track the dissemination of the documents to the Customers and conversations associated with that process.

Jill B.IT Director

5.0

No Comments

William T.National Sales and Marketing Manager

5.0

No Comments