GovOS Reviews

Daniel G.Executive Aide, Office of Consumer Protection

4.0

It's a solid civic engagement software with a lot of customization potential and ways to scale based on organizational needs. Review collected by and hosted on G2.com.

Ragul K.Research Executive II - Talent Intelligence

5.0

The GovOS has so many products about among them I like theit tax-solutions. It is very simple and effiecty way to use GovOS for Tax Filing,Single Filing Portal,Lodging Tax Portal (LTP) Solution. Review collected by and hosted on G2.com.

Umar Z.Digital Marketing Specialist

4.5

most helpful about this software is how to Engage with citizens and businesses through online portals, mobile applications, and social media tools. Especially how to securely store, manage, and access government records in a centralized location. Review collected by and hosted on G2.com.

Daniel G.Executive Aide, Office of Consumer Protection

4.0

It is a bit costly for what it is. Some tools like SeamlessDocs tend to crash without explanation. Review collected by and hosted on G2.com.

Ragul K.Research Executive II - Talent Intelligence

5.0

So far no issues may be in future they need to add some extra feature and a bit lower their pricing. Review collected by and hosted on G2.com.

Umar Z.Digital Marketing Specialist

4.5

the speed at which it works can be improved Review collected by and hosted on G2.com.

Christopher R.Nonprofit Organization Management

5.0

How incredibly easy it is to use. It's intuitive and straight forward - I can import or create brand new forms and readily modify the areas that need to be modified, as well as restrict access to better direct the recipients to fill out just the part of the form they need to fill out (and again, ensure they aren't filling out areas they shouldn't be)

Edwin R.Graphic Design

5.0

This was very easy to learn, the forms are easy to update and manage.

Amber L.Health, Wellness and Fitness

5.0

User friendly, but no longer HIPPA compliant or state health care compliant

Mary W.Digital Communications Coordinator

4.0

The cons --> Some of the terminology is not what one would expect. Ex. "Pipeline" vs database. --> a few bugs have been found, although it should be noted they were fixed very quickly. --> The "lobby" loads slowly (approximately 30 seconds), which can be frustrating for a user who is used to working fast. --> Conditional statements are very important to us, which can not currently be done with this program. Ex. If I click this, then this set of choices are available. If I click another, a different set of choices are available. I have been advised this is potentially coming later this year, which may determine weather or not we renew our service. --> There have been a few complaints from end users about the printing feature. Work-around for this: I tell them to open the PDF they receive in the email confirmation and print that in stead. The pros --> They are highly responsive to customer complaints, inquiries and questions. Everyone from the CTO to the random person answering the phone is knowledgeable, personable, professional and willing to help. In my opinion, this alone makes up for the majority of the cons listed above. --> Reasonable price. Databases of this complexity can be quite costly because they take A LONG time to build. Considering what we get for the price, it's very reasonable. --> Willingness to implement new ideas and truly listen to their customers. Ex. when we started authorize.net was not an add-on. We asked for it, we got it. It was that simple. Of course that's not to say every request can be honored and some of ours have not. But if it is within their power, I believe they will do it. --> The features contained within this database are pretty cool. I would go over them, but your account rep can do a much better job of explaining their product than I can. Overall, I have been pleased with the product and the company and would highly recommend them to both experienced computer users (like myself) or novices.

Rick S.Webmaster

5.0

We're going on our second year with SeamlessDocs, and the system has been very positively received by both citizens and staff. Before SeamlessDocs, any City form that required a signature had to be hand delivered, mailed, or faxed. That is steadily becoming a thing of the past as we load our existing Word and PDF forms into SeamlessDocs and turn them into fillable and signable online forms. It saves time for everyone. As the principal form builder, I love the ability to create web-based forms as well. I can build a web form so fast, the staff can hardly believe it. SeamlessDocs is built on the idea of a paper-free office, although that hasn't been realistic for us'at least not yet. Customer service is top notch with highly knowledgeable and friendly staff. The level of care and attention certainly softens the blow when a particular form scenario can't be accommodated. And fortunately, new features keep appearing. SeamlessDocs is very much a growing and improving platform. Getting what you need is sometimes a matter of just waiting a few months. The developers are eager to meet your needs.

Mindi N.Assistant County Administrator

5.0

Prior to SeamlessDocs, we struggled to get our forms online. We had very little options for the public to access our services 24/7. We had a lot of internal paperwork also. With SeamlessDocs, we have streamlined many of our processes and have become paperless in many functions. Giving our public options to interact with us through online forms is a great benefit.

Mike T.Purchasing Manager

4.0

This product an affordable forms management system. The workflow is good and the support for electronic signature is a plus.

Pamela C.Chief Experience Officer

5.0

No Comments

Christopher R.Application Analyst

5.0

No Comments