AgileCRM Alternatives & ReviewsUsed by 78% Professionals

AgileCRM Reviews

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4

/5

(Alternatives.Co rating)
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  • Large Enterprises
  • Small Businesses

Agile CRM is a comprehensive cloud-based CRM solution that offers automation for sales, marketing, and service processes. Users can streamline their business operations with its complete sales and marketing SaaS app designed for small businesses. It provides a user-friendly platform to automate tasks, track customer interactions, and manage contacts effectively. With its robust features and customization options, Agile CRM has received positive user reviews for its ability to enhance productivity, centralized customer data, and improve overall customer relationship management.

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AgileCRM
4(969 Ratings)
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  • 4
  • 4.1
  • 3.9
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G2
4.0
Top Comments by G2
Positive Comments
  • Brian T.Sales Representative
    Review
    5.0

    My experience with AgileCRM has been nothing short of revolutionary. It has completely revamped how I structure, monitor, and handle our sales and marketing procedures. The CRM platform is not only powerful but also incredibly intuitive and efficient. With just a few taps on my fingertips, I can effortlessly maintain contact with all my associates, track transactions, and manage various ventures. AgileCRM has truly empowered us to optimize our sales, service, and marketing functions, enabling us to interact with our customers seamlessly on a daily basis. Review collected by and hosted on G2.com.

  • Joel A.Account Executive
    Review
    5.0

    The impact of AgileCRM on our sales and marketing procedures is truly revolutionary. Its CRM platform is both efficient and powerful, while remaining user-friendly. I now have the ability to easily maintain contact with all my colleagues, transactions, and ventures, right at my fingertips. AgileCRM has empowered us to enhance our sales, service, and marketing functions, equipping us with the necessary resources for seamless daily customer interactions. Review collected by and hosted on G2.com.

  • Angelo B.Marketing Analyst
    Review
    5.0

    What I find most appealing about it is the visualization feature. It offers an easy-to-understand representation of your funnel and how you're progressing towards your goals, which can be incredibly motivating. Moreover, it has integrations with several other services and comes with an Android app that's perfect for people who are always on the go. The Gmail integration is particularly noteworthy as it helps you keep track of both the company and potential contacts. Review collected by and hosted on G2.com.

Negative Comments
  • Ernesto B.Manager
    Review
    0.0

    Everything: customer service is bad always get vm, they don't call back within the time window they tell you, they speak to you as if you were doing something wrong and not a platform error, CRM is slow, does not load information quickly, have to refresh all the time, I can keep going but it would be a waste of time as it is using this CRM, in conclusion worst CRM ever used Review collected by and hosted on G2.com.

  • Verified User in Information Technology and ServicesSmall-Business(50 or fewer emp.)
    Review
    0.0

    Design and user experience in not great. Can be improved a lot Review collected by and hosted on G2.com.

  • Favad Q.CEO
    Review
    0.0

    Additionally, when I tried to cancel all it allows is to pause billing for 2 months and contact Support. No simple cancellation Review collected by and hosted on G2.com.

GetApp
4.1
Top Comments by GetApp
Positive Comments
  • Dina Mahery Ismael R.Telecommunications
    Review
    5.0

    Agile CRM est idal dans la gestion relation client qui y compris la gestions des ventes , suivi commercial de nouveaux prospect. Plus prcisment une solution CRM de Customer Relationship Management qui est ncessaire pour les PME .

  • Laurent G.Accounting
    Review
    5.0

    Un super produit de CRM trs puissant et trs performant avec des fonctionnalits telles innovantes . Facile utiliser et permet de rpondre aux grce messagerie lectronique automatique et trs technique.

  • Samson Z.Commercial Real Estate
    Review
    5.0

    C'est le meilleur produit de CRM trs satisfaisant grce ses fonctionnalits. Permet d'intgrer d'autres logiciels et est son unique pour ce qu'il propose avec une bonne qualit d'interface d'utilisation

Trustradius
3.9
Top Comments by Trustradius
Positive Comments
  • Vilhelm KruseInnovation Coach
    Review
    10.0

    Basically, Agile CRM is functioning as my company's CRM system. The customer data was getting too scattered over a lot of different systems and I was losing the overview. Probably I would need to build a real customer database with all the bells and whistles of a customized system, but I am not even sure what that would look like, so just having access to a flexible system where I can import and export contacts and tag them is a great upgrade for me, and the reason I needed a CRM system.
    Tagging clients and sending out emails to groups. It beats any e-mail server by a mile. Good integration with gmail so that my clients are being auto-imported whenever I send an email from my ordinary email server. Great simple website integration with forms, landing pages, lead behavior capturing etc. - you really get a lot of functionality for your money.

  • Deborah FelicioComputer and Information Systems Manager
    Review
    10.0

    We migrated from Zoho into Agile as Zoho usage rate by the team was very small. In order for everyone to get using our CRM we've decided to move to something much easier to set up and connect to our other systems (ticketing and finance systems). I don't agree with the way Zoho works with you having to buy different modules to be able to use the CRM as its best. This doesn't happen with Agile. As long as we have the full license (not too cheap), we can use all the features, including multi-currency deals that we do need for our business. As I said, is not the cheapest option on the market, but it is ridiculously easy to set up once your team knows what they need from it (that was the challenge bit). Overall, we are very happy with Agile, it was the best decision we could make. I actually really enjoy setting things up, it brings a smile to my face rather than panic with the previous Zoho.
    easy to set up somehow affordable team loves working with it

  • Steven DavisFounder and Managing Director
    Review
    10.0

    I use AgileCRM to collect contact information and manage sales and recruitment efforts and leads. This platform allows me to target my marketing and sales efforts towards students that are most likely to purchase by using a points system.
    The functionality of creating the campaign is very well thought out. It's extremely intuitive and I'm able to create what is considered complex campaigns with ease. The ability to add points to the profile of a lead and rank them makes sorting and targeting potential customers very easy. Review profile of a lead is very easy. Custom fields are easy to create and are visible in the profile.

Capterra
4.1
Top Comments by Capterra
Comments
  • MarcResponsable e-commerce (France)
    Review
    4.0

    Agile CRM est un excellent outil trs polyvalent pour une entreprise qui fonctionne sur le mode start-up, nous recommandons son utilisation.

  • FabienCEO (Luxembourg)
    Review
    2.0

    Trs peu de problme rsolus en fait, beaucoup crs en revanche.

  • Dina Mahery IsmaelResponsable (Madagascar)
    Review
    5.0

    No Comments

  • SamsonSupport agent (Togo)
    Review
    5.0

    No Comments

  • LaurentGestionnaire (Togo)
    Review
    5.0

    No Comments

  • Sylvie FlorenceGestionnaire (Togo)
    Review
    4.0

    No Comments

Alternativeto.net
2.0
Top Comments by Alternativeto.net
Comments
  • mahdimeskin
    Review
    2.0

    I have used the service for about 6 months. although UI & UX is good, but website is very slow and it bothers you. The more important point is if you want to cancel subscription, It has a very long procedure and they want to force you to continue using service.