Dayforce HCM Reviews

Don S.Enterprise(> 1000 emp.)

5.0

-Saved workspace by uploading files to Document Management, which allowed us to get rid of filing cabinets. Review collected by and hosted on G2.com.

Enrique A.Vice President, Human Resources & Administration

3.5

Ceridian Dayforce is an incredibly powerful HRIS that can compete with, and in many cases outperform, competing platforms. There are integrations available for many commonly used applications and partners (e.g. retirement plan vendors, insurance carriers, background screening partners), and the integrations work very well once configured properly. Access to the employee portal is fairly straightforward and user-friendly. Review collected by and hosted on G2.com.

Verified User in Hospital & Health CareMid-Market(51-1000 emp.)

4.0

Ceridian Dayforce is the best HR & Payroll platforms I have used. The large support community from both Ceridian Dayforce and more importantly the support you receive from fellow customers is very helpful. Review collected by and hosted on G2.com.

Verified User in Human ResourcesEnterprise(> 1000 emp.)

0.0

Takes FOREVER to log in. Certain fields not visible. Am told by payroll that the system reverts often and that they have to submit a ticket to Dayforce. Report creation is not easy. Timekeeping system is not intuitive. Am told that that there is no built in attendance occurrence tracking system. Review collected by and hosted on G2.com.

Verified User in Hospital & Health CareEnterprise(> 1000 emp.)

0.0

Reporting-Unable to create reporting to accurately produce payroll and HR Data together without errors. System did not provide results as promised. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)

0.0

There is no service or support at all. Everything is done via a ticketing system. We have so many workarounds to get our jobs done because the system doesn't function as it should and when you need assistance there is no one to call. We also have tickets that have been open for over 6 months. Also reporting is severely limited. Review collected by and hosted on G2.com.

JadeLeigh J.Hospital & Health Care

5.0

No Comments

Don D.Broadcast Media

5.0

I am just a part-time freelance user of the software, and it seems to get the job done, but my schedule is all over the place and constant changes need to be made to my Timecard (not the same thing every day), and that makes entry more of a chore than should be necessary. That said, it seems that the software is very flexible in terms that it can be used over many departments with different needs, but like other software solutions, the more flexible a product is, the less user-friendly it often is.

Hailey G.Health, Wellness and Fitness

5.0

Ultimately I like this product and would recommend to anyone who has to have there employees clock in and out.

Bryan W.Construction

1.0

Horrific. They are just awful to work with. Wasted six months of my payroll team's time, getting nowhere.

Lisa H.Financial Services

1.0

Implementation and functionality is awful

Ayla A.Food & Beverages

1.0

No Comments

Diane RyanPayroll Manager

10.0

We use Dayforce HCM for Payroll, Recruiting, HR, and Time and Attendance.
Once an employee is hired, the information is immediately available in all applications. No waiting, no imports or exports. The system is in real time which is an added bonus. Entitlement time, updates as it is entered into the timesheet, or via a quick entry on the payroll side. This allows us, and our employees to see accurate up to date balance information. The ability to go into a future pay cycle to enter data saves us from trying to get things done at the last minute. Ceridian provides a test data base that has current information available. This is very useful when setting up a new policy, or an earnings/deduction code because you can preview a payroll to see exactly how your information will calculate and display before putting the new process into the production environment. Cuts payroll processing by 40% because of less data entry. This allows us extra time to audit the payroll, which cuts down on errors. The ability to run wage and tax register and W2 previews at any time allows us to fix any applicable errors before quarter/year end close, which in turn saves us from year end headaches.

Mike KellyCorporate Payroll Manager

10.0

We currently have 2,000 employees across the United States and Puerto Rico. The entire company will be using the HCM software for their Payroll and HR data. All salaried employees will be using the electronic timecards (Workforce Management as Dayforce calls it) but in a very basic capacity. The hourly employees at each location will continue to use their own systems for timekeeping which will be setup to feed data into Dayforce.

Michael McGeeTechnical Support Specialist - Advanced

10.0

Dayforce is being used across the whole company for Payroll, Scheduling and HR management. all departments use it for one reason or an other. for us it solved the issue of tracking everything on paper and spreadsheets. we have a mixture of salary and hourly employees for which we do and do not track time using the time clock aspects of dayforce. prior to the pandemic we were using the time clock applications in our office and now have changed to using the mobile clocking in and out.
attendance Tracking Staff scheduling Payroll processing staffing reports Customizable STAT Holiday calendar

Verified UserProfessional

1.0

Ceridian is used as the payroll and benefits system for U.S. and Canada.

Verified UserManager

1.0

We currently use this across the whole organization. It was not implemented well and we have been struggling to use it for 3 years.
Customer service. They only utilize a ticketing system and it is very difficult to speak to anyone. I often put in my comments to not answer via the ticket system and to have someone actually call me. That seems to happen after hours a lot. They are trying to upgrade the Silverlight pages, however, development seems rushed and I don't feel like things are fully tested before they are pushed out. Too many upgrades that require full testing again.

STEVE LENSINGVP Finance

1.0

It is being used by our payroll and H.R. department as well as 675 associates located at 65 different sites throughout the Midwest. The business problem it addressed was primarily our (previously) manual H.R. enrollment. So all of our store managers use it for time clock purposes, tracking time off, enrolling new associates, scheduling their workforce.
Reporting is horrendous. Doesn't handle a basic 401K plan as it should. The lion's share of support staff do not understand it. Oversold and underperformed.

Melinda W.Corporate Compensation, Payroll and Benefits Manager

5.0

I love the software platform. I was the project leader during implementation and have been the Administrator since. This is in addition to the Payroll Manager, Benefits Manager, Leave of Absence Administrator and Entitlements Manager. I could not do all of this if the software was exceptional.

Becky F.Software Developer

4.0

My experience with Dayforce HCM has been positive. It has improved the efficiency and effectiveness of our HR procedures by cutting down on manual work. The centralized design of the platform improves HR's ability to work with staff.

Line M.Payroll Manager

5.0

Dayforce HCM is definitely the most powerful payroll system that I have used in a long time. It is my top choice when it comes to Payroll and HCM providers.

Adelaide K.kitchen hand

1.0

when it did work you could tell it was minimally programed- simple and stiff, felt like it was some windows XP add on

Ann S.Director

5.0

Overall DayForce is a great product. We have flexibility with many aspects to tailor our needs.

Surjit L.Snr. HR Partner

4.0

Overall, good experience. Continuous improvements to all modules.