Oracle HCM CloudUsed by 78% Professionals

Oracle HCM Cloud Reviews

Paid

4

/5

(Alternatives.co rating)
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Oracle Cloud HCM is a comprehensive human resources solution, designed for businesses of all sizes to collaborate effectively. With Oracle Cloud HCM, you can manage and optimize your global teams with ease, via a single common data. Make smart decisions, improve your employee productivity, and experience like never before with Oracle.

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Alternatives.co has rated
Oracle HCM Cloud
4
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  • 3.9
G2
3.8
Top Comments by G2
Positive Comments
  • Richard C.Inside Sales Engineer
    Review
    3.5

    Of all the CRM software On Demand has been my favourite despite on the surface of it appearing cluttered and difficult to navigate. For my role in sales it linked together opportunities, tasks and activities seamlessly. It has allowed the team to keep an audit trail of everything from enquiry, quote to order. The CRM software also facilitated easy follow up of quotes. I would also add that OnDemand has been very reliable compared to Oracle Cloud. For new users or those with little experience/computer literacy the software is very problematic. It is not especially user friendly. Our organisation relied on experienced staff to tutor newbies far more than I have seen with other CRM packages. I don't believe OnDemand is now supported as much as Cloud which is a shame, because the latter although user friendly has produced lots of unreliability and glitches. At this time perhaps consider Oracle Cloud because they are more actively updating this and it is more user friendly for most users. If OnDemand is cheaper and you work in a technical field then it may be preferable if you are willing to learn and master it. OnDemand has enabled me to track my sales performance and strive to improve. It has allowed my organisation to manage sales opportunities effectively and guide quotes to order.

  • Verified User in Building MaterialsEnterprise(> 1000 emp.)
    Review
    3.0

    This is the first system where our company implemented multiple modules that eventually speak to each other. This enables us to provide metrics to our managers and to provide consistency in what we do as HR. So far, we have the core module, performance, compensation and Taleo for recruiting purposes. The modules are so divided it's hard to know what information SME's of different modules have. FOr instance, payroll and HCM. We both have different pieces and we struggle to understand what each of us has access to and what we don't. Good for large organizations who are growing and international We're able to provide metrics and analytics to our managers now. We're also able to put numbers to our functional area as HR. This is something that has been missing in our organization for some time. We're also able to ensure reviews are completed timely and provide our employees with more.

  • Michael M.IT Support Specialist
    Review
    5.0

    A system that has many different module's in EBS that help to contribute the companies different departments needed to run the day to day operations. My favorite aspect of this program as an employee utlizing this program. Is how it effectively and efficiently it helps me in accessing my paystubs and being able to review my work hours and scheduling needs all in one. I was a bit unimpressed how this great program lacked something so simple as mobile text/call notifications and intergrations. With the easy employee access into this system individuals can now take more control in understanding the policies and procedures as laid out in the HR structure. As well as bridging that gap to a more seem less and fliud line of communication with HR and an employees needs and concerns.

Negative Comments
  • Richard C.Inside Sales Engineer
    Review
    3.5

    Of all the CRM software On Demand has been my favourite despite on the surface of it appearing cluttered and difficult to navigate. For my role in sales it linked together opportunities, tasks and activities seamlessly. It has allowed the team to keep an audit trail of everything from enquiry, quote to order. The CRM software also facilitated easy follow up of quotes. I would also add that OnDemand has been very reliable compared to Oracle Cloud. For new users or those with little experience/computer literacy the software is very problematic. It is not especially user friendly. Our organisation relied on experienced staff to tutor newbies far more than I have seen with other CRM packages. I don't believe OnDemand is now supported as much as Cloud which is a shame, because the latter although user friendly has produced lots of unreliability and glitches. At this time perhaps consider Oracle Cloud because they are more actively updating this and it is more user friendly for most users. If OnDemand is cheaper and you work in a technical field then it may be preferable if you are willing to learn and master it. OnDemand has enabled me to track my sales performance and strive to improve. It has allowed my organisation to manage sales opportunities effectively and guide quotes to order.

  • Verified User in Hospital & Health CareEnterprise(> 1000 emp.)
    Review
    2.0

    They do offer some cool functionality as it relates to personalizations, etc. Also, it might be a better product if they continue to listen to customer feedback,. Oracle implementation support and leadership support is lacking. As a customer, you don't know who to go to for what. They are also not linked to OCS (Oracle Consulting Services) which can be confusing to customers. The leadership team they gave us is new to Oracle and they have not tried to understand our business as a large hospital system that is complex and growing. And this has turned into an IT driven project rather than a true HR and Payroll business driven project that it needs to be. We needed a 3 pronged approach of HR, Payroll and IT as support, not IT driven. It's taken forever to go-live (still working on it) due to many of these reasons. Steamline processes, leverage system functionality and efficiencies across HR and Payroll.

  • Verified User in Building MaterialsEnterprise(> 1000 emp.)
    Review
    3.0

    This is the first system where our company implemented multiple modules that eventually speak to each other. This enables us to provide metrics to our managers and to provide consistency in what we do as HR. So far, we have the core module, performance, compensation and Taleo for recruiting purposes. The modules are so divided it's hard to know what information SME's of different modules have. FOr instance, payroll and HCM. We both have different pieces and we struggle to understand what each of us has access to and what we don't. Good for large organizations who are growing and international We're able to provide metrics and analytics to our managers now. We're also able to put numbers to our functional area as HR. This is something that has been missing in our organization for some time. We're also able to ensure reviews are completed timely and provide our employees with more.

GetApp
3.9
Top Comments by GetApp
Positive Comments
  • Emilija G.Computer Software
    Review
    5.0

    No Comments

  • Abhishek G.Computer Software
    Review
    5.0

    Overall a complete package with well defines processes in each modules

  • Roxana Georgiana I.Computer Software
    Review
    5.0

    No Comments

Negative Comments
  • Anonymous ReviewerProfessional Training & Coaching
    Review
    2.0

    We wanted to have a best of breed solution for a medium sized professional services firm to support talent management, project management, time management as well as reporting & analytics. Our vendor took more than 18 (!) months to configure this solution which was supposed to be best of breed, but the end result is really poor. We do not know if it is the vendor or the product or a combination. But having to wait 30 seconds every time you want to see a time sheet is not acceptable, and all we get from Oracle is that it is a cloud product and we must understand that there are thousands of users and they are serviced from a server forest. I just think there must be something wrong in the whole setup which noone seems to understand or care about - both are very problematic. I was very surprised to read all the happy and positive references and after weeks of thinking I decided to write this one, which likely will be deleted.

  • Mohamed B.Computer Software
    Review
    2.0

    it is selling because it has Oracle name

  • Stephen T.Management Consulting
    Review
    2.0

    I called Software Advice for help and this is is the survey I received back.

Trustradius
4.2
Top Comments by Trustradius
Positive Comments
  • Lisa HarrisVP Payment Services & Financial Systems
    Review
    5.0

    Great improvement on most packages. Oracle Expenses is not as advanced as Concur, and our users miss that package.
    Very well suited for permanent employees in global organizations. Not well suited for contingent workforces as you have to pay for Oracle licenses for all of them. We are looking at moving some of our temporary associate payrolls to Oracle Cloud, but the license cost is prohibitive (even though they will not have access to most features within Oracle).
    Payroll is easy to use and works well. Workflows have automated many processes. HCM is fully integrated - Core HR, onboarding, absence management, time and labor, payroll, learning, and hierarchy. This same data is shared across ERP and EPM. New digital assistants will make it very easy for our employees to get quick answers 24/7 to their problems. Mobile enabled pages make it easy to access all the functions of Oracle Cloud anywhere in the world (I logged in while on vacation in Spain).
    Delivered Oracle reports don't have enough parameters to limit data that is returned. For example, for our payroll, the Payroll Costing report for one pay period returns too many rows for Excel. OTBI is both easy to use and hard to use. If you don't know the exact field name, you cannot report on it. Workflows are overly complicated to create Payroll is not a part of HR in our company. The delivered roles and functions are making it difficult for us to get our jobs done - we are having to give inappropriate HR roles to payroll, and right now, HR cannot see ANY payroll data (even though roles are split between user roles and data roles - we cannot get this to work). Of all things, direct deposit maintenance is overly complicated. Easy to create an initial account - very hard to update it (this is true for both users and payroll).

  • Xavier WilliamsSenior HR Administrator
    Review
    5.0

    Prior to Taleo I've used the Authoria (now PeopleFluent) applicant tracking system. Taleo is much easier to use and navigate compared to Authoria and has many more functions that can be easily integrated into the base recruiting product. Taleo is more applicant and hiring manager focussed while Authoria is more focused on the job requisition. The only area where Authoria was superior was in the area of reporting. That system made it much easier to pull reports from multiple places within the application versus Taleo who only allowed you to pull data from the reports section.
    Taleo is very well suited for managing the recruiting, onboarding and performance management functions. The system is very user friendly and easy for applicants and hiring managers to navigate. The customizability of the system makes it ideal for organizations that have specific recruiting needs. To successfully work with the system, companies should have a robust IT department in place and the most current computer and internet software. With those things in place, it will be easy to intergate the Taleo system with the technology of the company.
    Job Posting Management. Onboarding. Performance Appraisals. User-friendly navigation and functions for applicants and hiring managers. Customization.
    The data reporting function can be improved such as allowing users to pull reports directly from the requisition or candidate matrix, versus having to enter the reporting section to pull that information. The total number of employees that can be loaded into the Taleo system needs to be expanded. The current quota limit is a problem for large organizations. The hiring center component should be configured to be compatible with all Web browsers opposed to just Internet Explorer and FireFox.

  • Flt. Lt. Manoj CheruvathoorProject Manager
    Review
    5.0

    Although Oracle HCM does not have the ability to be as customizable as PeopleSoft but it is more user-friendly. Also, the ability to use mobile devices with Oracle HCM is a great savings considering we have to build fluid pages separately in PeopleSoft.
    Its great for companies who are looking to reduce costs and move into an application that is mobile-ready. Specifically for mid-market companies who are going in for their first ERP. It may not be the best solution for all the functions in HR, but it is very good in almost all the functions that an HR applications should address. You may want to consider on-premise application if you are in a industry that is highly specialised (although Cloud HCM will still fit a lot of these industries well), with custom HR process / procedures.
    The dashboards are extremely easy to build and the interactive dashboards are a big seller for most customers. The talent management system is very well designed especially the talent review, and goals & performance management function since it covers most of the functionality a lot of customers are looking for. The new learning cloud is also very good since it has finally brought the full spectrum of talent management into the cloud. Especially the learning outcome integration with skills.
    The design of the BPM workflow can be improved to make it easier to configure workflows in the application. The approval hierarchy can be displayed to the person submitting the request so that he is aware that the request has been sent for approval. currently, he has to look at his email for a verification that his request has been sent. The personalization of pages should be made easier, currently using the EL & sandboxes is a time-consuming process.

Negative Comments
  • Verified User
    Review
    1.0

    The Oracle Fusion HCM was purchased without any evaluation before I joined Wesco based on the fact that our company is an Oracle shop and Oracle presented Fusion HCM as the only alternative. I would have done HCM evaluation in past assignments against Workday and PeopleSoft and Fusion HCM to be extremely weak.We did evaluate Taleo cloud against ICIMS and Successfactors. The criteria that tipped the scale in favor of Taleo was its integration with Fusion HCM and now I am finding that even that is in evolution stage.
    I will not recommend Oracle Fusion HCM to anyone. Taleo is still a better tool and I will recommend that.
    Reduce the expense of maintenance of a system Stay current with the emerging/changing labor laws and regulations
    The look and feel of the system is not conducive for a Global ESS and MSS. The interfaces are very geeky and the system does not provide enough options to make the look and feel user friendly. Compare this with the slick look-and-feel of Workday and you will know the difference. Compensation Management does not factor in for regionalization. Grade ranges cannot be regionalized. We had to implement a very cumbersome workaround which is not scalable beyond Oracle Fusion HCM. Due to "custom" workaround, we cannot display the grade ranges to our managers through MSS. Reporting in Oracle Fusion HCM is very technical and geeky. It is NOT a tool meant for an end user who would like to drag and drop, and add filters to create simple reports. The layout of the data schema reeks of techno-geek. Again compare it with Workday or Taleo and you will know the difference. Pre-configured emails are very very geeky and non-configurable. As an example "password expiration" email does not even provide any information to the user on what to do reset the password and it is not something that we can change the verbiage of. Customer Service - Oracle Support's service is highly sub-standard. They do not have a sense of urgency to the impact on business operations. Invariably, during their monthly and major version upgrades, existing processes break but there is no process to apply an immediate fix. The customer must suffer until next monthly patch. Customers must create a workaround for a month until the next patch. The process of pulling records of employees is very cumbersome. We have to go through multiple clicks to switch the record from one employee to another. Response Time - Oracle Fusion HCM is extremely slow especially so during 9:00 AM - 2:30 PM PST. A combination of multiple unnecessary clicks to do transactions combined with slow response, makes transaction process very cumbersome and resource sapping.

  • Verified User
    Review
    1.0

    I think Workday is a better product. Oracle was selected for business reasons.
    We implemented Oracle HCM because our IT and Finance teams wanted it. I would say cost is one reason that I would select this product over other cloud providers. I would also say that the product might be useful for a small, simple company, but it is not ideal for a complex company operating in multiple countries.
    Employees can easily access directory information across the entire company. They can easily set goals and evaluate their performance over the year. Managers can view and evaluate their employees The compensation tool provides an easy way for managers to enter salary and incentive increases for their employees.
    Every time their is a patch or an update, something breaks. Things that worked one day no longer work, and even when we have tested our processes in Stage, the outcome in Production can be different. When we open an SR, we often find that the issue is a known Bug, but that bug was not published and there is no ETA for resolution. Although Oracle touts their data analytics, reporting and analytics are sorely lacking and difficult to use. Again, reports that worked one day no longer work after an update, and we have to go back and rework formulas and SQL. Oracle needs to fix their existing reporting capabilities, rather than offering additional capabilities at an additional cost. I have recently heard that long-standing problems, like the global transfer process, will soon be addressed, but I would suggest that some of the development being focused on all the new bells and whistles of AI, and digital assistants, etc. be put towards fixing the many of the foundational issues instead. The integration between Taleo, TSS and HCM needs to be addressed. It does little good to have a "unified" system, if there are daily issues with integrating hire and onboarding information for new hires. Again, an integration that was generally working fairly well, is now having unidentified errors after the latest patch.

  • Verified User
    Review
    2.5

    People Soft is incredibly expensive. I used it at a firm over 5 years ago. It was an outstanding product, but the cost was extremely high. My current firm uses "Open Hire" within Silk Road Technologies and I like it so far. I'm not sure about cost.
    It can be well suited to purchase the "business edition" for a smaller organization of 1,000 employees or less. We purchased just a couple of user licenses and our annual cost was around $5,000. If you purchase the larger edition and give access to a large number of managers, the cost will be much higher. I would recommend grilling them about customer service and whether or not you will have a dedicated account manager because as I said before, their customer service has really suffered.
    Tracks detailed records on applicants who apply for positions. These records are easy to retrieve and help make the recruiting process more efficient Easy to maintain the system since it sits on Taleo's server and not the company's server Integrates easily with the "Careers" web page that the employer uses. Candidates just click the "apply" button from your careers web page and they are linked over to Taleo.
    Since they were purchased by Oracle, their customer service has gone downhill very quickly. To be blunt, their customer service is really, really poor since the Oracle transition. When they were just Taleo, I had a dedicated account manager who would get back to me within a day of calling him. Since they were purchased by Oracle, it's nearly impossible to find out who your account manager is and nearly impossible to get anyone to respond to your questions. Very difficult to get answers on cost/process to implement new features. I wanted to integrate our background check provider with Taleo, and no one would get back to me with a straight answer on the process or cost Was not very easy to modify the application form that candidates filled out

Capterra
3.9
Top Comments by Capterra
Comments
  • Verified Reviewer
    Review
    2.0

    We wanted to have a best of breed solution for a medium sized professional services firm to support talent management, project management, time management as well as reporting & analytics. Our vendor took more than 18 (!) months to configure this solution which was supposed to be best of breed, but the end result is really poor. We do not know if it is the vendor or the product or a combination. But having to wait 30 seconds every time you want to see a time sheet is not acceptable, and all we get from Oracle is that it is a cloud product and we must understand that there are thousands of users and they are serviced from a server forest. I just think there must be something wrong in the whole setup which noone seems to understand or care about - both are very problematic. I was very surprised to read all the happy and positive references and after weeks of thinking I decided to write this one, which likely will be deleted.
    There is not really much to like about Oracle. A few things come to mind, such that each end user has It has the capability to configure which fields to display. Although the overall user experience is really bad (anyone claiming something else are living in the 80's)
    Consistently bad user interface across talent management, time & project management to reporting and analytics. Slow, slow, slow response times. Old fashioned user interface. No ability to use mobile - yep, that is right: NO mobile support for simple time entering, time approvals, expense approvals.

  • Verified Reviewer
    Review
    4.0

    We all know that IT industry is highly competitive, and companies need to be abreast of the market trends. #Oracle is not an exception. It was very nice to see a user friendly system when our company purchased #OracleHCM in 2016. As HR team, we have done all configuration, worked day and night for 7 months to make it happen, trained 1000+ employees, made so many user manuals, videos to explain how to use it. In other words, we spent a lot of time, effort and money to make it work. Now we are in 2019, and to be in line with market trends #Oracle announced a new MANDATORY user interface for #OracleHCM. It means that it involves a lot of changes, where we have to make new user manuals again from scratch and retrain all staff (means a big cost and time - AGAIN! As this can be considered as implementation!). I am not even mentioning hours and days of testing where we have to compare every single approval flow and find out why my DFFs are missing in the new UI! I call for action #Oracle Top Management about the customer challenges, one day it will be a call for leaving #Oracle license because of mandatory changes and it will be cheaper re-implement another HR system with normal management who listens to their customers and DO NOT impose any UI changes until the customer requests so!
    Approval flows flexibility and user friendly
    they change user interface and apply new patches every quarter, making life of a user impossible ! :(

  • Verified Reviewer
    Review
    4.0

    The Product drastically changes the reach and decision making abilities of the HR and Managers with all the right information at the right time. you get notifications and alerts on email, to take action, and you can act on the notifications on your email Truly for a modern HR its a modern HR system
    1) Very Robust system 2) Complete Suite for all HR 3) Workforce Mobility as being on Cloud, Access to critical HR Functions on the GO 4) Compliant with Local Legislation, provided support for compliance, regular Updates takes care of any changes in legislative rules 5) Out of the Box Analytics with powerful OTBI tool 6) Enables HR and Mangers to engage workforce and keep track of overall health of the Organization 7) Effective Visualization tools like workforce Modelling with a view of cost and benefits analysis for moving workforce with in the enterprise 8) Very Secure system with top-notch security features, using Roles and Ip addresses 9) Audit capacity which is big pro, system can audit almost eveything with in, and audit trails are always kept, 10) Global System with Best Practice process compliance
    1) Oracle Fusion Time and Labor module is not fully matured, needs improvement in UI and workings 2) Payroll supported only for limited number of countries 3) No Post payroll Tax filing support for US 4) The system has many check points where the system asks for confirmation, this can be annoying sometimes

  • Verified Reviewer
    Review
    5.0

    This software can come to give a tough fight in the corporate structures as the other virtualization solutions and clouds its creator has been doing.
    This solution is very innovative for new business structures in its human resources areas, has many benefits in the management of human talent, this solution is under study to be implemented in the organization for which I work, even though they already exist in CLOUD HCM ORACLE generates many positive expectations, both for the area of analysis of the benefits implemented by the company, which has a good coverage of the remunerations to the processes generated by the worker. And its portability is very feasible, the online work is excellent to organize them remotely and updated immediately.
    So far, the cons of this software is based on creating enough credibility to reinforce its use, that is, it must compete in a market already strengthened with other applications, so it must demonstrate better features and not compete with the one that already exists. continue to innovate and try to improve the interface and the collection processes to be flashy before the other software.

  • Edrick D.Process Associate
    Review
    4.0

    Using this software for years, I am impressed on its features and functionalities. There are some occurrences of technical issues on payroll functionality but their support team are ready to help if it does happen. Overall, this software is beneficial to both HR practitioners and employees.
    What I liked the most about this software is that it is like a one-stop-shop for employee data management which covers the full life-cycle of employment, from onboarding to offboarding and data/file management to payroll management. I also liked the fact that it is very accessible to users; they can access their employee portal and do some self-service even if they are not in the office using the company computers.
    Occurrence of technical concerns. Hopefully they can improve, however possible, on lessening technical issues especially we are using it for payroll and payslip viewer.

  • John C.Training Manager
    Review
    4.0

    Like always do your research and see if this works for you.
    So oracle has been transitioning into the LMS and HR market. This is a great two in one tool for any organization looking for a new HRM system that has the capacity to be an LMS. I recommend this system for any medium size organization that is familiar with oracle and trusts it's system as this will be an easy transition for you and your employees.
    Because it's new it is missing some key features that are integrated into an LMS system, however, like with most organizations that get into an LMS early in the game you have to be aware that there is a growth element and this does scale. So although a negative at first the company is optimizing this system constantly for use in training and development.