Dayforce HCM Reviews

Alex H.Enterprise(> 1000 emp.)

0.5

The hubs for the landing page are an improvement, but even then they are limited in as much as the pending page doesnt include TAFW requests and the entitlement page cant be changed to display the order you would like. Review collected by and hosted on G2.com.

Lori B.Enterprise(> 1000 emp.)

4.0

If you purchase the talent modules( Recruiting, Onboarding, Engaement Surveys) and the core Dayforce + Payroll, you will be able to capture data of every employee from application through entire employee caree all in one database. Real time updates. Review collected by and hosted on G2.com.

Verified User in Human ResourcesEnterprise(> 1000 emp.)

4.0

One standout feature of Ceridian Dayforce is its comprehensive employee database. It allows me to manage and access crucial information, ranging from personal details to performance evaluations, in a central location. The database is incredibly robust, offering advanced search and filter options, making employee information retrieval a breeze. This streamlines important HR tasks such as onboarding new hires, reviewing performance, and facilitating employee development. Review collected by and hosted on G2.com.

Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)

0.0

There is no service or support at all. Everything is done via a ticketing system. We have so many workarounds to get our jobs done because the system doesn't function as it should and when you need assistance there is no one to call. We also have tickets that have been open for over 6 months. Also reporting is severely limited. Review collected by and hosted on G2.com.

Verified User in Human ResourcesEnterprise(> 1000 emp.)

0.0

Takes FOREVER to log in. Certain fields not visible. Am told by payroll that the system reverts often and that they have to submit a ticket to Dayforce. Report creation is not easy. Timekeeping system is not intuitive. Am told that that there is no built in attendance occurrence tracking system. Review collected by and hosted on G2.com.

Verified User in Packaging and ContainersMid-Market(51-1000 emp.)

0.0

Everything. You would think our company was working for Dayforce, not the other way around. We had to provide the data for conversion to them, which is normal. What is not normal, is that they REQUIRED us to submit it in their formats. Days and days of work put into this, and even with the specifics mapped out for them, it was still WAY incorrect on the test site. Then there is testing - which they seem to do very little on their own. We had to test the data, submit it to them and they would get it partially right and call it a day. Review collected by and hosted on G2.com.

JadeLeigh J.Hospital & Health Care

5.0

No Comments

Don D.Broadcast Media

5.0

I am just a part-time freelance user of the software, and it seems to get the job done, but my schedule is all over the place and constant changes need to be made to my Timecard (not the same thing every day), and that makes entry more of a chore than should be necessary. That said, it seems that the software is very flexible in terms that it can be used over many departments with different needs, but like other software solutions, the more flexible a product is, the less user-friendly it often is.

Hailey G.Health, Wellness and Fitness

5.0

Ultimately I like this product and would recommend to anyone who has to have there employees clock in and out.

Bryan W.Construction

1.0

Horrific. They are just awful to work with. Wasted six months of my payroll team's time, getting nowhere.

Lisa H.Financial Services

1.0

Implementation and functionality is awful

Ayla A.Food & Beverages

1.0

No Comments

Diane RyanPayroll Manager

10.0

We use Dayforce HCM for Payroll, Recruiting, HR, and Time and Attendance.
Once an employee is hired, the information is immediately available in all applications. No waiting, no imports or exports. The system is in real time which is an added bonus. Entitlement time, updates as it is entered into the timesheet, or via a quick entry on the payroll side. This allows us, and our employees to see accurate up to date balance information. The ability to go into a future pay cycle to enter data saves us from trying to get things done at the last minute. Ceridian provides a test data base that has current information available. This is very useful when setting up a new policy, or an earnings/deduction code because you can preview a payroll to see exactly how your information will calculate and display before putting the new process into the production environment. Cuts payroll processing by 40% because of less data entry. This allows us extra time to audit the payroll, which cuts down on errors. The ability to run wage and tax register and W2 previews at any time allows us to fix any applicable errors before quarter/year end close, which in turn saves us from year end headaches.

Mike KellyCorporate Payroll Manager

10.0

We currently have 2,000 employees across the United States and Puerto Rico. The entire company will be using the HCM software for their Payroll and HR data. All salaried employees will be using the electronic timecards (Workforce Management as Dayforce calls it) but in a very basic capacity. The hourly employees at each location will continue to use their own systems for timekeeping which will be setup to feed data into Dayforce.

Tamara ThompsonHr Clerk

10.0

We use Dayforce every day in all of our facilities as well as in corporate offices. It is great for employer and employees. Entering time away, uploading documents, correcting time clock, benefits break down, year-end forms and so much more. Data entry is easy to navigate. Searching employees, reporting incidents, job and location history, wage increase, reviews. Dayforce is a great tool! I love it!

Verified UserProfessional

1.0

Ceridian is used as the payroll and benefits system for U.S. and Canada.

Verified UserProfessional

1.0

We use Ceridian Dayforce within our entire US offices. We use the HRIS system, time management, and payroll.
[It is] not user-friendly. [In my experience,] implementation did not go well from the start. [In my experience,] I can't even have my employees change their own address; if I do, they won't do it as Ceridian [Dayforce] wants them to and it will mess up something in their benefits. [I feel] reporting is NOT good or easy. [I] tried to set up onboarding and recruiting, but didn't work [for me], so we don't use it. We wanted to use the mobile app, but because we didn't trust the system, we never had it implemented. [In my opinion,] customer service is horrible. I pay to call my consultant first before I will try customer service.

Verified UserManager

1.0

We currently use this across the whole organization. It was not implemented well and we have been struggling to use it for 3 years.
Customer service. They only utilize a ticketing system and it is very difficult to speak to anyone. I often put in my comments to not answer via the ticket system and to have someone actually call me. That seems to happen after hours a lot. They are trying to upgrade the Silverlight pages, however, development seems rushed and I don't feel like things are fully tested before they are pushed out. Too many upgrades that require full testing again.

Joanne K.Manager, Human Resources

5.0

Pros - Our previous system basically operated on a "point in time" basis; historical information was kept in hard copy in employee files. Reporting from the payroll system was difficult and in many cases required expensive custom reports to be written by the service provider. Approximately 65% of our employees do not have access to the company email account, consequently requests for vacation payments, time off requests, address changes, tax changes, bank account changes were sent to HR by the employee's manager. Employees monitor their own personal information in Dayforce such as salary, job title, etc. ; they have access to forms; managers have access to a multitude of reports to help them manage their workforce. The HR/Payroll team have the ability to provide executive reports almost instantaneously - time spent producing management reports has been significantly reduced. Company policies and agreements have been uploaded into Dayforce eliminating the need to produce hard copy documents - this includes handbooks, links to benefit websites, corporate forms (eg. Code of Conduct) which saves time and money - no hard copies required. Time spent in payroll has not reduced, however, quality has increased significantly - more time is spent in value added auditing rather than paper processing. Compliance with legislation is much easier to manage. Immeasurable ROI on employee satisfaction - we spend more time talking to our employees; Dayforce has facilitated a closer relationship between HR and employees - they feel like they are part of something big, because they can see it! HR and Payroll is no longer a mysterious machine somewhere in corporate office. The Ceridian learning tools are awesome - although we do not have all of the modules, providing access to the Ceridian University gives us opportunities to attend sessions and experience other activities that our organization may want to consider. Con: We do not have enough time to explore/implement the many features available. Overall Satusfaction: Dayforce provides everything we need! Recommendation to Other Buyers - Dayforce HCM is powerful and I highly recommend it for human resource management.

Stephen S.HRIS Administrator

5.0

Having used Dayforce HCM for over 5 years, I can honestly say that it is an incredible piece of software that is ever-expanding, and the developers are always hard at work creating more modules. As opposed to previous systems where it required multiple file feeds internally, which would constantly update one place such as the HR record, but would not update in Payroll, Self Service, Benefits, or wouldn't update in any of them; with Dayforce however, there are no longer such data integrity issues, as it uses one database to house it all. It also also far easier on the eyes than some previous systems, and the ad-hoc reporting along with topic builder make creating custom reports quite easy (once you get the gist of how it works - there is a learning curve if you don't take the training - but if you're savvy, it's quite robust). The key with Dayforce is IMPLEMENTATION. If you are not diligent, clear, and thorough with the discovery stage and throughout implementation, it will haunt you down the road. Make a team, dedicate someone to nothing but testing and making sure you've got it doing what each team/department/manager/user needs it to do, just do something to make sure you are comfortable with the application and get what you need, otherwise you will spend a lot of time fixing issues with upset employees . Ceridian has grown their teams vastly, so the support reps can be hit and miss, but if you are techy and willing to learn the system, it is far superior to the others out there, and can be very low maintenance.

Elhadj Sadou D.Ingnieur avant vente chez E-cash guine

4.0

Overall, Dayforce HCM is a complete and innovative human resource management software that offers a wide range of features to help companies optimize their personnel management and improve their efficiency. The solution is customizable to meet the specific needs of each company.Workforce scheduling is one of the key features of Dayforce HCM, which helps plan employee schedules based on business needs. The reports generated by Dayforce HCM are also very detailed, providing valuable information to make informed decisions.However, the cost of Dayforce HCM can be high for some small businesses, and setting it up can be complex and require extensive training for employees responsible for implementing and managing it. Some Dayforce HCM features may also not meet specific business needs.In sum, Dayforce HCM is a complete and powerful human resource management software that offers many advanced features to simplify the administrative tasks of HR professionals. However, before choosing Dayforce HCM, it is important to consider your specific business needs and ensure that this software will meet those needs.

Chris S.Director of Store Labor

5.0

Summary: Dayforce has an intuitive user interface that is easy to use for people with various technical abilities. Employees can view their time card in real-time and it's easy to view task progress across devices. Reporting could be more robust. Dayforce is very useful in an environment where there is a fast pace and multiple access points such as retail, grocery stores, etc. Places of work that allow the use of mobile devices will really allow the application to shine. Environments, where there isn't reliable network access, may prove difficult. Dayforce support staff is very responsive to customer needs and their level of support is strong. We use Dayforce across 90% of our enterprise. We use Time & Attendance across the entire 90% and Scheduling & Task Management across 75%. As a specialty retailer in the Musical Instrument category, we sell very specific products to customers with very specific needs. That requires knowledgeable employees to be in the right place at the right time. Dayforce is key to making that happen.

Diane R.Payroll Manager

5.0

Before Dayfore, we were using three different systems. One for payroll, one for time and attendance, and another for HR. We had to import data from one system to another so there was the potential of data dropping off. We were able to combine three systems into one with Dayforce. Since Ceridian uses one solution, once an employee is hired they are visible in all parts of the system immediately. No more waiting for overnight updates. Ceridian cut my payroll processing time by 40%, which allows me more time to audit my work. There are some great audit reports built into the system, which I run every payroll. They point to problems with can be corrected before we finalize for the week. The ability to run wage and tax registers, and W2's anytime of the year, allows me to fix any potential problems, which in turn make year end a breeze. My employees now are able to manage some of their own data, which alleviates the burden off HR and Payroll and allows the employee to update their records when it is convenient for them.

MariBeth T.Accounting/HR System Analyst

4.0

We have been able to become more paperless with Dayforce. For the most part, payroll processes correctly each pay period. Open Enrollment saved lots of time and paper and the employees seemed to really like the process. I think as we learn to use all of the functionality of the system, we will find more benefits and cost-savings. We are just disappointed that we did not get this information/recommendations from our implementation team. And the fact that modules that should have been live and working properly at the time of implementation are still not functional has been extremely frustrating. Our HR Admins are doing more work now, than they did before implementing Dayforce , where Attendance Management is concerned.