Eddy Reviews

Taylor W.Small-Business(50 or fewer emp.)

5.0

I like the user-friendly-ness of it all, if I'm being honest. Both for employees and for employers- Eddy makes everything SO much simpler in the long run. Another great part? If you email the last person you spoke with from Eddy asking for help (even if that employee is in a new position or left the company), a customer support agent will still reach out in LESS than your typical 24-48 hours. Usually, my requests are not that urgent, but it is nice to know that they are there when I do need them, which is so hard to find. Our staff uses Eddy daily, and we love the platform. So thankful for Eddy! Review collected by and hosted on G2.com.

Ryan H.Small-Business(50 or fewer emp.)

4.5

The flow of the platform is great. I like the encorporation of playfulness into everything, including the emoji's, confetti when you hire a new employee, and language. It makes it fun! The customer support staff has been quick to troubleshoot most of the issues I have. The best part has been the hiring feature. It has helped us with posting a job, screening the right canditates and onboarding our new employees. Such a tremendous help! Review collected by and hosted on G2.com.

Aubrey K.Information Technology and Services

4.0

The software is easy to use and easy to train. Eddy allows an employees information to be put in one place and you are also able to track the hours you have worked and this helps in transparency during payroll period. Review collected by and hosted on G2.com.

Ashlie O.Mid-Market(51-1000 emp.)

2.5

I do not like that we donot have acces to chorologial documents. Review collected by and hosted on G2.com.

Jake B.Mid-Market(51-1000 emp.)

3.0

As being part of the accounting team with Payroll, I wish Eddy had easier ways to download payroll into clear formats for the whole month into Excel so I could input it into QB. I feel like I end up having to manually input a lot of the info from Eddy often. Review collected by and hosted on G2.com.

Verified User in Computer SoftwareSmall-Business(50 or fewer emp.)

3.5

I wish they had a built-in video interview tool. Right now we are using a third-party but adding that would be something very useful for our team(s) and overall company. Review collected by and hosted on G2.com.

Kelly S.Marketing and Advertising

5.0

Not only is Eddy super user-friendly, but they are affective and efficient! Jordan provides the best customer support for any and all needs! They are quick and attentive! Eddy is the real deal!

John T.Security and Investigations

5.0

This was our initial jump into automating our hiring and onboarding process. We expected a learning curve but with the support from our specialist it was a good experience. We are still learning about the features and deepening our use of the product.

Scott N.Food Production

5.0

I love that it works extremely well and truly supports my business. I love that I can define my process and that the software doesnt force me into a box by defining my process for me.

Bryce E.Marketing and Advertising

3.0

PTO feature could be expanded so employees could be assigned multiple policies. The reporting feature could include more data points and it would be great if we could create custom reports.

Angie C.Hospital & Health Care

3.0

It would be nice to notify employees when their licenses expire. Currently the way Eddy has it set up, you have to create a training. It would be great to have a calendar of dates to notify employees of deadlines.

Jody N.Entertainment

4.0

There are some functions we still need. Scheduler and the ability to get videos and powerpoints to upload into onboarding and training. THese are vital functions for our operations.

Verified UserExecutive

8.0

Eddy is used as our main HR portal for onboarding employees, distributing company procedures, handbook, uploading ID, as well as an address book. Eddy is utilized to track start date, termination dates, store important HR distributions, as well as track mandatory trainings and licenses for our employees. Eddy is used for any employee in our company across multiple departments (lab, courier, CNA, administrative, and executive).
Contact information Tracking trainings Storing HR documents

Verified UserExecutive

8.0

Eddy is used as our main HR portal for onboarding employees, distributing company procedures, handbook, uploading ID, as well as an address book. Eddy is utilized to track start date, termination dates, store important HR distributions, as well as track mandatory trainings and licenses for our employees. Eddy is used for any employee in our company across multiple departments (lab, courier, CNA, administrative, and executive).
An employee needs to accept the invitation to populate in the onboarding tab Documents do not show which documents are pending signature As an HR software, it should have a place with labor law updates based on region

Adriana L.Bookkeeping/HR

5.0

Overall: What I like best is the customer service. Once we signed on, we were immediately assigned a rep that is always there to answer questions and help me walk me through new functions. The other great feature is the ability to access EddyHR's HR Support Center which is a great resource for all things HR - it's easy to ask a question of the HR Concierge, or scan the state-specific laws, tools, and videos. This has been great since I'm not a HR profession by trade.

Kayla A.HR Generalist

4.0

Overall: Even more than the product itself, the EddyHR team has been incredible! They are so responsive, professional, friendly, and I trust 100% that they are here to help me the best they can. Having a great specialist at EddyHR who is available any time on any day to answer my questions is so great!!

Blake B.HR Manager

5.0

Overall: So far it has been a pretty good experience. Our transition from our last product to EddyHR could have had a lot more hiccups, but it was overall really smooth. If nothing else, their team has been VERY helpful!

Wendy J.Accounting

5.0

Overall: I appreciate the availability of the technical staff and training. Eddy is always improving the product to better meet our needs. I am very happy with the program

Angie C.HR Manager

3.0

Overall: The customer service team is amazing - always very responsive.

Crystal H.Bookkeeper HR

4.0

Overall: It has been an easy to use product that meets our needs.