Prospect CRM Reviews

Peter L.General Manager

4.5

An effective tool for managing client connections and sales is prospect CRM. It has numerous beneficial features, including lead tracking, automated follow-ups, and efficient inventory management. It is simple to use and has excellent customer service, which has been very helpful in resolving any issues. Review collected by and hosted on G2.com.

Rishabh M.Business development & Sales Marketing Engineer

4.0

Prospect CRM is a game-changer when it comes to managing customer relationships and sales processes. I have tried various CRM solutions over the years, but Prospect CRM stands out as one of the best I have come across. Its robust features, user-friendly interface, and exceptional customer support have made a significant impact on our sales team's productivity and overall business growth Review collected by and hosted on G2.com.

Graham D.Small-Business(50 or fewer emp.)

5.0

Very easy to integrate with our existing system and training and support have been excellent throughout. Review collected by and hosted on G2.com.

Michael M.Brand Manager

3.0

The CMS feels like it is stuck in the past and desperately needs updating or at least opened up to more (native) integrations with purpose-built CMS and e-commerce systems. Review collected by and hosted on G2.com.

Lindsay c.Professional Clothier

3.5

Wasn't completely categorized. Had to click in various places. Review collected by and hosted on G2.com.

Verified User in ChemicalsEnterprise(> 1000 emp.)

3.5

In Prospect CRM nothings is there to dislike. Review collected by and hosted on G2.com.

Stewart W.Electrical/Electronic Manufacturing

5.0

It does not waste space on things that are not needed. Very little customisation is required, yet if feels like its tailored to your business

Andy G.Food & Beverages

5.0

Ease of use, adaptability and fits so well into our Goods out software

Leo R.Textiles

5.0

You can have a better administration of assets, orders, quotes, inventory and contractsits price is cheap and fairIts quality of customer service is correct to resolve doubts instantlyits operation and performance is of good quality

Stephen M.Printing

1.0

I liked the idea of what it represented but in reality we were unable to get any of the intergrations to work. All we managed to do was to import product but the intergrations would not import contacts, CRM or historical data. To make it worse we are in Australia and we were unable to get any support. It says average time is 15 minutes but it was impossible to get help. Took many hours to even get a response and was un workable. The customer service team really needs a kick up the pantsm they dont read the messages and then also respond with stupid messages like, once the data is uploaded you will love it, problem is 24 hours into uploading and nothing is working and they still say the same thing.

Stewart W.Electrical/Electronic Manufacturing

5.0

Any issues (only a few to date) are managed through the customer service platform. The rare issues are resolved quickly, and they have a suggestions platform that allows their partners to put forward ideas that can be voted on. If an idea gets enough votes they will implement it. Amazing process that more companies should offer.

Andy G.Food & Beverages

5.0

there is nothing that I feels needs inclusion in this box

David KellerManaging Director

10.0

We use Prospect.io for scraping emails from LinkedIn and creating drip campaigns. It's really easy to use and pretty accurate for our use on LinkedIn. They have a Chrome plugin that works great! It's a game changer for us with prospecting and acquiring new business.
Scraping emails - great Google Chrome plugin that doesn't get the email address all the time, but it's worked great for me. Drip campaigns - super easy to set them up and forget about them, with follow-ups. Integration with CRM - I haven't used this yet but it integrates well with all current CRMs.

Leslie BogdanMarket Intelligence Specialist

9.0

Over the last two years, Prospect.io has been our primary customer relationship management system. We rely on Prospect.io to help us automate portions of our sales process, organise our sales prospect list in real time, engage our sales contacts at the right moment, and, most importantly, make smarter sales decisions. Overall, we are seeing increased numbers in terms of customer patronage and spending less time on tedious and repetitive sales activities thanks to Prospect.io.

Verified UserEmployee

8.0

Our sales team uses Propsect.io to import e-mail addresses into drip marketing campaigns. We've found that uploading significant numbers of contacts as well as the tracking portion of the funnel to be very helpful. Prospect.io easily integrates into our CRM platform which makes converting qualified leads quick and easy. We appreciate that we can use the google chrome add-on to find prospects' contact info.
Reliable. Integration.

Verified UserEmployee

8.0

Our sales team uses Propsect.io to import e-mail addresses into drip marketing campaigns. We've found that uploading significant numbers of contacts as well as the tracking portion of the funnel to be very helpful. Prospect.io easily integrates into our CRM platform which makes converting qualified leads quick and easy. We appreciate that we can use the google chrome add-on to find prospects' contact info.
Better UI.

Leslie BogdanMarket Intelligence Specialist

9.0

Over the last two years, Prospect.io has been our primary customer relationship management system. We rely on Prospect.io to help us automate portions of our sales process, organise our sales prospect list in real time, engage our sales contacts at the right moment, and, most importantly, make smarter sales decisions. Overall, we are seeing increased numbers in terms of customer patronage and spending less time on tedious and repetitive sales activities thanks to Prospect.io.

David KellerManaging Director

10.0

We use Prospect.io for scraping emails from LinkedIn and creating drip campaigns. It's really easy to use and pretty accurate for our use on LinkedIn. They have a Chrome plugin that works great! It's a game changer for us with prospecting and acquiring new business.
They could work on getting emails more accurate and guessing better. They could work on changing the drip campaign setup a bit to make it a little more user-friendly. A mobile app would be fantastic.

James B.General Manager

3.0

Overall: The key problem we were trying to solve by using Unleashed was to have a way to record our interactions with customers. We are able to do this. But it is crucial that this isn't at the expense of making other basic tasks, such as adding an order, more complicated when fields do not integrate with those in Unleashed. Many of the fields and forms in Prospect are not relevant to us, and so we leave them blank. Examples of not covering 'the basics' include the customer type not integrating with the customer type in Unleashed, the inability to search for a sales ledger by company name (instead having to search by code). We do not unfortunately memorise the customer code of all of our customers!). As Prospect has grown, the support offered has become more generic and less personable. The team doesn't seem very joined up. An example of this was a customer relationship manager noticing some 'bugs' during a zoom call (which we were very grateful for), raising a ticket on our behalf, only for the response to the ticket to be a link to the Prospect academy articles.

Verified ReviewerVerified LinkedIn UserMarketing Lead & Sales Support

5.0

Overall: Very positive. As person who likes things to be clear and organised i think that ProspectSoft is a brilliant tool for the whole team - especially sales & marketing to work together and communicate when working with customers.

Verified ReviewerVerified LinkedIn UserCompany Director

5.0

Overall: Overall since introducing the CRM our conversation rates have gone up and sales process is in the process of going o a whole new level

Jason G.Commercial Director

5.0

Overall: Great, what it does it does well

Devin B.Verified LinkedIn UserCEO

5.0

"Simple, Intuitive and Customizable"

Oliver E.Sales Manager

5.0

"Will never go back to Zoho CRM"

mhulet

4.0

I'm a Prospect.io customer for several projects. I love that their interface is fast and easy to understand. I also love their Chrome extension, now working with LinkedIn and AngelList. It can't be easier to get emails for interesting prospects. I know that they are working on custom fields and Zapier integration, which are must-haves!