Oracle E Business Suite4.1
- Verified User in Information Technology and ServicesMid-Market(51-1000 emp.)
There are many things that I like about the Oracle E-Business suite those are : 1. Support from Oracle. Oracle extensively supports Oracle E-business Suite. Whenever we developers encounter a point of no return, we ask for help (blessings) from Oracle in the form of service requests. Oracle actively monitors the service requests and provides solutions. 2. Supports multiple application integrations. Oracle e-business suite offers gateways for the e-business suite o communicate with third-party applications and bolt-ons. 3. Oracle cloud infrastucture (OCI) roll outs. With the rolling out of OCI facility, organizations can lift and shift their database & application from on-prem infrastructure to OCI cloud. 4. Easy to maintain but requires real-time 24x7x365 IT support. 5. Best-suited ERP with a focus on core financials. 6. Upgrade facility by Oracle makes it easy for organizations to jump on to a newer version without doing a fresh implementation each time Oracle rolls out a new and higher version. 7. Modular approach, each module of the ERP is like a separate component. If you don't want to use that feature or your organization doesn't require a particular functionality, you need not install that module. Accordingly, the license price is determined. 8.Strong data coherency, consistency and data quality is an important aspect of Oracle E-Business suite. 9.Improves the auditing apabilties of an organization, improves tax and other legal compliances staus. Things/features in the Oracle e-business suite that I am not a great fan of are : 1. It is not beginners friendly. Even many pro users find the Oracle E-business suite challenging to work in. 2. The UI is a bit dated. Navigating the Oracle E-Business Suite is a hectic task. One needs to memorize specific paths to do transactions. 3. The Oracle E-Business Suite is a large ship with many departments. To provide Real-Time continuous support, you need to have resources with deep knowledge related to each department. 4. Oracle E-Business Suite has a large user base and support community. Still, for a fresher or a new beginner, there isn't enough learning material or open-source documents to learn the Oracle E-Business Suite. To access Oracle notes, one needs to have a paid support identifier. We are using the Oracle E-Business Suite to track every financial transaction corresponding to each material transaction. Also, we use it to do order management, purchasing, manufacturing, Human Resource Management, and maintaining the fixed assets of our company. From a record to a report, every financial transaction is tracked using automation. It offers robust financial management and controls. On top of Oracle, business intelligence is used to generate data to predict and decide the future business course of the organization.
- Sudip G.Information Technology Analyst
The most helpful feature of Oracle E-Business Suite is its flexibility, flexibility in terms of its broad spectrum capabilities. However, the most appreciable part of Oracle E-Business Suite is its integration capabilities with third-party systems. It has multiple standard interfaces and supports custom interfaces to interact with external systems. The best thing about Oracle E-Business Suite is the quality of support provided by Oracle. Oracle regularly releases updates and patches to keep up with security demands and vulnerability remediations. Compared to its competitors, Oracle E-Business Suite is more potent and is a very mature product, as it has evolved over many decades. Most business users love working with dashboards inside an ERP system. Oracle E-Business Suite needs to add more dashboards into its package. Currently, Oracle E-Business Suite has very few standard dashboards. Another scope for improvement is making form personalisations more straightforward. Apart from these, there is nothing more to complain about. Oracle E-Business Suite is at the heart of our accounting systems. It is handling all the challenges posed by our multi-currency general ledgers. The benefits we have realised with Oracle E-Business Suite are that it is scalable, highly customisable and can handle very complex business scenarios. Oracle E-Business Suite is a highly evolved product, so inherently, it is a very robust, stable and highly available product. With Oracle E-Business Suite, there are almost zero unplanned system downtimes, which boosts organisational productivity.
- Danielle W.Senior Software Engineer
Oracle E-business suite is one of the globes topmost high rated and high-ranked platforms that manages your workplaces in a way no one could imagine. If I need to describe it in short words, it is a place where task management is not a hassle at all. All complicated and technical processes are dealt with utmost care and efficiency. The deployment of oracle is not a smooth process and is not liked by companies overall as much as they like them afterward. The deployment process is ugly and time taking which should be resolved somehow to make the first impression better. Online or at the office and nationally or internationally, workforce management was never this easy. It is like a dream come true for enterprise-level business owners and staff as well. Most of the process here is automated, and workforce management and scheduling for international employees is no big deal. There is time monitoring of employees and features like that to make the rules and laws abide by everyone.
- Verified User in AccountingEnterprise(> 1000 emp.)
This product has a relatively easy to use interface for all levels of endusers. The speed I experienced with the tool was better than average, and it didn't get bogged down with too many requests running at once. While the interface is easy to use, it's not always the most intuitive program. If you don't know what you're trying to do, it's best to just ask for help than to try and figure out things for yourself because it's unlikely you'll be successful. Spend the money to get the system up and running to do what you need it to do. If you're not willing to spend the money on the implementation to have Oracle experts come in and set your system up, then don't waste your money and your employees' time. We thought that as an F200 company our IT foiks could lead the charge, get everything implmented, etc. I don't know if our people just weren't as good as we thought, or if the implementation was just harder than expected, but the rollout was terrible, and continued to be terrible a year later. Reports were missing, previously easy tasks were complicated, and the support from our internal IT was non-existant and there was no one else to call. Spend. The. Money. We using it as our financial reporting software for certain Business Units, account analysis at the plant level, in depth account drilling, and review of deviations.
- Verified User in AutomotiveEnterprise(> 1000 emp.)
Oracle E-Business Suite is a global integrated Enterprise Resource Planning (ERP) solution. Oracle E-Business Suite is very comprehensive. They have built for the industry-specific functionalities. Company needs is the most important for Oracle. Stability is the strongest point of Oracle E-Business Suite, the customer's point of view is a concern for Oracle. The possibility of integration between systems greatly facilitates the life of a company, it is always good to rely on integrated systems. When the need is extreme reports have centralized and related information is an asset to have the reporting system well prepared with EBS has. The years passed and the visual aspects were the same, is very Old. The licensing definition is one point needs to be clarified. The product stability is the best, but the complexity is the wrost Cover all needs of an organization
- Josh V.Senior Implementation Engineer
As a user--primarily of the expense reporting module, as a submitter and an approver--the software gets the job done and has adequate notifications and simple statuses. The wizard-like process is pretty straightforward. It connects to our corporate card accounts to make it much easier to enter expenses. Usability is kind of a disaster in E-Business Suite. It's not intuitive (if someone doesn't show you where to upload receipts for an expense report, you'll never find it), it often seems to require extra steps, and it can be difficult to figure out why you're getting a policy violation or how to fix it. We are using Oracle E-Business Suite to allow employees to get reimbursed for travel and other expenses. It is better than doing expenses on a spreadsheet, and can help facilitate the reimbursement process and compliance with corporate policy.
- Verified User
Oracle E-Business Suite applications help customers manage the complexities of global business environments regardless of whether the organization is small, medium, or large in size. Oracle application modules seamlessly integrate with each other and, based on needs, customers can choose to implement the modules they need for their business. Oracle E-Business Suite applications will continue to be enhanced against industry standard processes that eliminate the need for customizations hence making the upgrades less time-consuming and increasing ROI.
The various modules in E-Business Suite are seamlessly integrated with one another and provide the industry standard for transactional systems. The fact that such a wide range of different modules is so seamlessly integrated is a huge plus. In addition, the entire stack has great usability and it's not difficult to customize the suite for specific business needs. Customers can expand base functionality through customizations which are relatively easy to develop. The product does well with standard ERP functions like inventory planning, order entry, shipping, purchasing and financials. All of these major business processes have become quite refined over the years and work very well indeed. One other area the product does particularly well is the ability to automate processes and eliminate the need for manual labor like data entry from third party systems, or automation of the purchasing and supply chain planning solutions. Some examples: Design documents: the Agile Product Lifecycle Management module (which was once a separate standalone product) has a very strong adapter to the rest of the suite. Data from this module used to have to be re-keyed into the ERP system but now this is no longer necessary. With Version12, this is easier than ever. The new version had replaced the old character-based forms with web forms which are much easier to integrate with the Agile system. Pricing updates. New pricing schemas used to be re-keyed by hand py product managers. Now, it's relatively simple to write a program that uploads an Excel spreadsheet automatically making manual data entry unnecessary. Inventory management: When inventory levels fall below a pre-set level, the system automatically creates a new purchase order during the night and notifies inventory managers in the morning. The suite has been around for quite a while at this stage and it is now a very stable platform. Many of the kinks and bugs have long ago been fixed and the platform really is rock solid.
This depends on how the application has been deployed, but some modules or functionality like E-Business Tax may not be helpful for companies that are not operating in Europe or globally. Also, some modules like advanced supply chain planning might be overwhelming for companies that have far fewer products to sell. It's important to understand what modules are needed to support specific business processes. This is not always easy to tell. The sales module is not great - obviously the key vendor in this area is Salesforce. Many Oracle customers tend to use Salesforce for Sales and Marketing, or else develop their own modules leveraging the extensive and easy-to-use customization capabilities of the E-Business suite suite. Oracle has been working hard to develop the Siebel platform as a credible competitor to Salesforce, but many Oracle customers (like us) have already deployed Salesforce as the industry leading Sales CRM and are very unlikely to switch at this point. Integration between the two products is quite straightforward and the switching costs are high so there is very little incentive to switch.
- Shiva KrishnaOracle Applications Functional Consultant
We explored Coupa, SAP, PeopleSoft, Salesforce. We chose Oracle based on value for money, features it offers and the easy availability of vast talent pool in the market. There are many trained Oracle product specialists readily available in the market. This helps us to tap experts when needed easily. Coupa does not have a Project Accounting module. SAP was too expensive. PeopleSoft is more catered towards to human resources software, while Salesforce is for CRM. Oracle has better financials and project portfolio management suite when compared to the competition and this what we needed.
If you are a small company, Oracle Fusion Cloud applications are better than Oracle eBusiness Suite. Oracle eBusiness Suite is more catered to large enterprises, who are not ready for the cloud and have stringent data security requirements. Oracle is offering Oracle eBusiness Suite on Cloud too, however, Oracle Fusion Cloud is built for the cloud, so it will be a better pick. Oracle eBusiness Suite has a strong financial modules pedigree. Salesforce may be a better pick, if you are looking for customer relationship management software.
Oracle is constantly investing in enhancing user experience. This is helping our users use the software and get the most out of it. Oracle eBusiness Suite is secure and has robust controls with role-based access control. As our parent company is a listed company, this is very important to us. We could ensure we are SOX compliant using this software. Oracle has vast pool of applications which are tightly integrated. Whether you need an invoice imaging software or financial consolidation engine or business analytics application, Oracle has it. Further, all these applications are seamless and tightly integrated. Therefore, over the years we have implemented Oracle Time and Labour, Oracle Human Resources, Oracle Payroll, Accounts Receivable, Accounts Payable, Business Intelligence, etc. Oracle databases have online patching capability, which we can use to patch and maintain the systems with virtually zero down time. This way our users can use the system 24/7 across the globe.
There is scope for improvement on customer support. Sometimes enhancements take years to see the light of the day. Oracle has many useful features, however not many people know about them as customers are not educated and the information is not disseminated. The applications can be made simple and more intuitive. Some of the applications are complex.
- Verified User
Oracle eBusiness Suite is being used across a variety of manufacturing plants and support orgs to provide consistent application of resource planning and reporting. The goal is better use of time and resources to support overall effectiveness and maximize profits.
As with most ERP solutions, Oracle eBusiness Suite (EBS) requires users be given multiple responsibilities based upon job role. From a security perspective, Segregation of Duties (SOD) and Sarbanes-Oxley (SOX) conflicts can be extremely difficult to resolve for smaller sites where employees wear multiple hats.
EBS provides for seamless integration of business planning, processes, and activities that increase production, lower cost, and facilitate overall performance. EBS provides consistent global reporting from multiple data sources allowing the business to better plan global sourcing, inventory, and replenishment strategies. EBS planning and resource capabilities support improved supply and lead-time planning to increase manufacturing efficiency while minimizing inventory investment. EBS endows management with real-time knowledge that facilitates quicker, informed operational decisions. EBS provides for personalization and tailoring of workflows to meet organization-specific business-specific challenges.
Although EBS comes with predefined reports, these seldom fit specific business needs from an "out of the box" perspective. Subsequently, customiztion, via code changes, is required. EBS does not integrate easily with other applications that an organization may already have in place. Building, testing, and rolling out customized interfaces is timely and an expensive proposition. EBS is extremely detailed and structured. Users don't find it "click-friendly" at first and implementation sites find that it doesn't increase employee productivity time until it's well established. The 12.x version is Java heavy and uses a lot of html screens. Speed and efficiency can be hampered by limited IT infrastructure at plant locations.
- Verified User
Oracle eBusiness Suite (or simply EBS) is the primary software platform on which our organization's business runs and is used across the whole organization by almost every department. The different modules within EBS used by our organization include (but are not limited to): Manufacturing - used to accept incoming orders, schedule manufacturing jobs and accept returns (Return Material Authorization).Shipping - provide transit-time estimates and interface with third party shippers to enable real-time shipment tracking.Supply Chain - forecast demand, manage warehouse stocking and determine manufacturing lead times.Sales Representative/Customer Service - interface with customers and provide detailed information on their orders via various tools/modules in EBS.Finance - manage payables and receivables organization-wide.Human Resources (HR) - manage salary payments and tax/deductions/additions for employees.Oracle iStore - provide customers with the ability to place online orders.
Per my experience, the key questions when considering a product like Oracle eBusiness Suite would be: Do I truly need a full-fledged enterprise resource planning (ERP) system?Does my business operate across different geographies/countries?Is my organization willing to invest a considerable amount of time (up to a year during initial setup) and resources in setting up Oracle eBusiness Suite, especially when there are multiple modules involved?Am I willing to hire and maintain staff that will provide the ability for me to customize Oracle eBusiness Suite as dictated by changing business requirements and market conditions?Am I willing to continuously upgrade Oracle eBusiness Suite as major updates come from Oracle? This is important since Oracle tends to de-support older versions eventually.Am I willing to maintain a yearly support license since this provides the best value for making use of Oracle eBusiness Suite?As business expands and/or mergers/acquisitions happen, am I willing take on the implementation tasks that come up with incorporating a new entity onto my existing eBusiness Suite system?
Support for doing business across various geographies - Oracle eBusiness Suite enables strong support for doing business internationally by providing multi-language and multi-currency features. Once a module is implemented, rolling it out to use in a new country/geography, in most cases, involves setup changes to translate messages and text in the new language. Currency conversion happens by default and can be linked to a third-party provider for up-to-date rates. For countries (e.g. Brazil) with specific regulatory and government reporting requirements, Oracle eBusiness Suite provides custom modules that can be used to achieve compliance with local laws and regulations. Support for modules dealing with Financials - Oracle eBusiness Suite provides comprehensive support for financial transactions and reports for both Receivables and Payables. Within Receivables, support for various payment methods include credit card payments, ACH, invoice and cash. Pre-configured features allow integration with third-party payment processors that include leading financial institutions (Chase, BofA etc). Integration with new payment processors is well-defined with a list of steps that that need to be performed to achieve this. The eBusiness Suite also allows the organization to asses customers in terms of their financial health and manage risk accordingly. Within Payables, abilities exist that allow the organization to manage suppliers, setup custom payment terms, manage purchase orders and match with receipt. Similar to Receivables, payments can be made to suppliers/vendors using a variety of payment methods including credit cards, cash, ACH and other methods. Strong cross-module integration - Oracle eBusiness Suite modules integrate very well with each other and can provide a top-bottom view of activity in an organization. For an order placed by a customer, the flow looks like this: Online orders, via Oracle iStore, feed into Oracle Order Management (OM). OM is used by customer service representatives to track orders from the point of being booked to delivery. Manufacturing uses incoming orders to schedule work orders and updates the order status to reflect this. Shipping picks up the order when it is ready to ship and updates the order to reflect this. Finally, Accounts Receivable, invoices a customer when the delivery of an item is made at the customer location.
Support for mobile apps - The support for getting mobile-friendly information remains limited although Oracle is slowly releasing apps that address different modules. The released mobile apps address information availability in a piecemeal manner versus the integrated view that say, Oracle Order Management, provides on the desktop. Competitors (like SAP) have an dedicated mobile platform that offers users the ability to extend existing apps and even build custom apps that integrate into their ecosystem. In this day and age, the level of support for mobile applications from Oracle has a lot of room for improvement. Heterogeneous technologies - The many modules with Oracle eBusiness Suite uses a mix of technologies ranging from PL/SQL to Forms to JSPs to SOA. For an organization to effectively make use of the features offered and be able to customize it as per their needs, it will require the use of development staff that can work with all the different technologies that come with eBusiness Suite. While out-of-the-box integration id well engineered in Oracle, building custom integration points between different modules, particularly when it involves a new module versus a much older module (akin to a legacy system), requires the use of developers/analysts that need to workaround the intricacies of integrating legacy systems. Support for user-requested features from Oracle Corp - In using the eBusiness Suite, Oracle offers a support plan that includes the ability for organizations to log change requests for new features that they would like to see in a particular module. While customization is an option that can be used to achieve desired functionality in the eBusiness Suite, Oracle does not support and/or offer development advice or custom functionality. The change request process can yield varying results possibly depending on how many users have requested a particular feature and how "critical" the feature is deemed to be based on Oracle's point of view. I general, the change request process (to add new features) appears to take time our organization has come to rely on customization as the primary manner in which new functionality within an eBusiness Suite module is achieved. I count this a weakness since this gives the impression that Oracle is less nimble in responding to changes in the eBusiness Suite.
- Alessandro Mascelloni, ICPFinancial System Manager (ICP)
SAP: First of all the implementation time proposed for our scenario was to0 high (at least 3 years).Second the price was too high and the GUI seemed very outdated.Users were involved and to them the application looked very complex. Didn't have a Configuration Management Tool integrated with the ERP (We did the Oracle choice also for the integration with Oracle AGILE/PIP).
There are 3 key factors that need to be taken into consideration if Oracle eBusiness wants to be implemented: 1) Is your company "big enough" to have Oracle eBusiness suite implemented? 2) How many IT and Business analysts do you need to keep this "car" up and running smoothest as possible. 3) How much will be my annual fees for licenses and support? There are other companies that can provide support on Oracle eBusiness suite (outside Oracle Inc.)? Are these companies reliable? Do they have specialized knowledge? 3) Have you in place a Change Management process in order to control the functional/technical changes that will happen on the application?
All In ONE Solution. Oracle during the years have acquired a lot of companies ( Hyperion, Demantra and so on) but all the modules are well integrated. The information are available in REAL Time anytime, everywhere... Flexibility: Oracles best of breed approach, allows us to have more flexibility to accommodate changing business needs. We are able to accommodate setup changes and report/logic changes in a very short period of time. In the last year we adopted the "Agile" methodology in order to accommodate the business requirements and we discovered a new KILLER Couple. ORACLE+Agile Methodology is FANTASTIC DUO... Accounting: Very strong US GAAP accounting Module. With the new SLA engine also an IFRS model accounting can be easily implemented. With the support for Secondary Ledger, the IFRS accounting is automatic once the SLA engine have been setup. Open API Hooks: We used a lot of seeded Oracle APIs in order to expand Oracle Standard Functionality.
Is an expensive ERP Suite to keep supported. Oracle has improved patching with the 12.2 version (Online Patching) that should reduce downtime, but there are still some hiccup caused by applying patches for one issue that causes a "Domino Effect" on other modules. But overall the ONLINE PATCHING is a very big innovation. Service Oriented Architecture (SOA) is very expensive to be implemented.
- Verified User
SAP was not appealing and badly presented. It seemed extremely complex and we never found anyone who had implemented a large SAP ERP system in under 3 years. PeopleSoft had acquired JDE and sold us 'PeopleSoft' (we already use it for HR) but actually presented a JDE product. EBS had a full range of functionality that best met our needs for global manufacturing, distribution and service.
Oracle eBusiness Suite is well suited to larger mid-size and large companies. Even taking the no customization approach EBS is complex and needs lots of expertise from business analysts to implement and support. How large an IT organization will be needed to support EBS, DBAs, developers, business analysts, super-users, system administrators, plus managers? What other applications will be needed for integration, tax calculation, shipping, transportation and customs and excise, HR and CRM?
Order fulfillment, scheduling, and planning. WMS and mobile warehouse operations are very good now. Easy user management of responsibilities and access. Supports multi-language environments.
- Kenatu B.Senior Programmer Analyst
A while back I said my company was small but had big expensive needs, well we made another commitment. We got the next piece of the puzzle. With HCM/Global Payroll and BI Publisher Enterprise already in our shop we brought everything together with the E-Business Suite. It was pricey but with our Oracle Representative we negotiated a good deal. Still would recommend this system/platform. When properly trained you will get every penny back. Number one recommendation during setup - get a good, experienced consultant.
We spend stupid money and have many suppliers, we also collect a lot of money that needs to be redistributed across many projects. The power of this system is in the setup. The system becomes fairly intuitive after being properly trained, Its web based and can be accessed from anywhere. I have heard of latency problems when installed remotely but our offices are all in the same country and we spent a few dimes on our network so can't really relate. All the information is tied together and I am a big fan of mass update
1. A lot of training is required to take full advantage of this system and the training ain't cheap 2. While there is plenty of documentation on everything there is no one piece that just shows you what to do. You have to track down all the pieces. If their where 5 minute videos that just deals with a specific thing from start to finish without all the whys, the back-end info and best practice info life would be great. 3. Its still expensive but worth it if you already have most of the pieces and your organization needs the automation and power
- Aakash S.Practice Manager
I have been an EBS implementer for more than 10yrs and having worked across multiple ERP applications, I think EBS provides a lot of functionalities that help automate your entire backoffice.
The plathora of features that it provides and the single platform for all your ERP (HCM, Supply Chain, Financials, Projects) needs is incredible and ends up giving a seamless user experience without having to spend a ton of money on integrations and upkeep!
This is an on-prem application, so it requires some dedicated Database Administrators however there are services which will provide hosting options for this. If you're in market for a new ERP, then the Cloud based Fusion Applications might be a better suited option.
- Verified Reviewer
*In my Oracle EBS Experience, it is easy to be a cross-functional consultant and techno-functional consultant * Strong and flexible accounting engines (SLA) * Quality and Non-conformances are good in EBS
* Personalization and customization are possible for all Business scenario requirements * Any data corruption and bug Oracle Support team will take ownership / good solution providers * Interface activity and 3rd party application connection are easy deployments
* Maintenance and license costs are a little high * EBS Suite is not cloud-based, hence Server, Storage, and database all are under on-premises control. * Oracle Standard MES system is complex for OEM companies
- Melinda P.HR Generalist
Oracle has been one of the stronger packages I have used in the HR world (and liked the way it fed over to Payroll). Overall, screens were easy to navigate.
Overall, Oracle was very straight-forward and easy to use. I have used at least 3 or 4 Management tool packages and feel Oracle has been the best one so far.
We also used Oracle Discoverer for reporting. Although MOST of it was great, there were some things the reporting could not do that made a user have to "know" their data in order to make sure certain data records were not coming out in their report (or, it'd come out and you would have to know to pull out certain data records).
- Alexander D.IT QA Analyst
It was good but definitely could be improved. Oracle will perform its duties very well but will leave you hanging sometimes. Should be more intuitive, and easy to handle between teams.
E-Business Suite packs a lot of features that will surely allow for the pristine performance of your institution. However. It will get the job done. Sometimes, that's it, you just need something that works.
On the other hand, it becomes a sluggish performer of its duties. The software needs to be updated to the eyes, and the interface should definitely be taken care of. It is not a good option if you're looking for innovation and an updated feel.
- FAEQ A.junior project manager
It's a corporate level business solution, the number of options and specifications that you can choose from is just tremendous, covering almost all the cases that you might search for.
when dealing with a small business, it acts just fine, but when we are talking about huge numbers, you need a support team behind it, cause the workflow gets complicated and you get overwhelmed by the number of transitions and statuses, and the customer pipeline get really really long, so in short, unless you get a professional support behind it to assets the business needs, it would be hard to deal with it.