SumTotal Systems Reviews

Rohit G.Programming Analyst

4.5

I had been using SumTotal to learn business knowledge and domain knowledge by enrolling a course on SumTotal in our company portal. Tracking of course and my performance being easy in SumTotal so sure shot its good tool. It has helped me managing course content seamlessly so most of the time I use SumTotal as go to tool. Experience with SumTotal is nice as it provides good customer support also. Review collected by and hosted on G2.com.

Allan P.Enterprise(> 1000 emp.)

4.0

Easy to locate the training you are assigned to. Review collected by and hosted on G2.com.

Ramakrishna R.L2-Senior Technical Support Specialist

4.0

Best support while working as a client. Had an experience of learning new technology while doing a project for them with my client. Review collected by and hosted on G2.com.

Lu P.President

0.0

We used ToolBook for many years and developed a large library of content. When Apple quit supporting WMP and Flash, our content immediately became outdated. It took us millions of dollars to update the content to a new tool. In the early stages, ToolBook said they had a new product that would produce HTML5 content and needed us to upgrade our software. We did and spent thousands of dollars, only to never hear back. This is a company I will never do business with again. Review collected by and hosted on G2.com.

Verified User in Medical DevicesEnterprise(> 1000 emp.)

0.0

Support severely lacking. Review collected by and hosted on G2.com.

Jessica D.Sr. Associate II, R&D Compliance Systems

1.5

The course versioning isn't very intuitive. Creating audiences and making training assignments is quite time consuming and bulky. The way we assign training via competency modules isn't an easy task in SumTotal. The reports function is practically impossible to use. It doesn't make any sense on creating reports - there are too many variables to choose from. Review collected by and hosted on G2.com.

Kimberly BarricklowRevenue Application Analyst

9.0

We are able to deliver mass education through the LMS as well as track completion and competency of our employees. It enables us to communicate consistently and effectively across our campuses as well with those that are spread throughout the state. Staff can rely on a constant and consistent source to find new communication, education or track their educational experiences.

Verified UserAdministrator

8.0

We use it to provide eLearning asynchronous training to our clients. We decide what to develop, and our clients buy subscriptions to our training library. Our training supports their requirements to earn CLPs and certifications in their fields. Our employees also use it for the same purpose.
SumTotal has a very user friendly design, making it easy for non-programmers to configure their LMS interface, customize various environments for different groups, and to integrate numerous external web applications through iFraming, such as social media or news feeds. I was able to configure a custom environment for several different clients, making it feel like their own LMS, such as a custom color scheme and logos, custom widgets (which are section of any page), news feeds, training messages, and custom learning plans.

Verified UserEmployee

8.0

We use SumTotal Maestro across our franchise network for providing access to online courses for our owners, their managers, as well as their employees. Every manager looks for ways to on-board new employees as quickly as possible and online learning helps reduce that time. Online learning also provides easy access from anywhere with internet access, 24/7 to employees wanting to continue developing skills in their respective fields, as well as learning new subjects.
Assign complete learning plans to users so they don't have to spend time searching for courses. Export learner's transcripts so managers can easily see their employee's progress. Embed Social Media feeds that are relevant to their business.

Verified UserManager

1.0

Currently SumTotal is being used by HR, Payroll, Compensation, Tax. It is our only source for payroll and human resource records.
Reporting Mass importing of manual checks to be issued in California Ability to fund pay cards immediately Perform gross-up calculations within the payroll system automatically

Verified UserEmployee

2.0

Where to begin.....It's been a long and slow process to get everything up in running in this software. It has way too many features with 20 clicks to get to anything. We were promised big things with SumTotal Learn but have received something that is more messy and complicated to use than we ever thought. We're slowly making progress with SumTotal and unlocking the features we need but this is very much a developing piece of software that is unfinished.

Verified UserAccount Manager

4.0

Our company provides LMS Support for a large company using SumTotal. The whole company uses SumTotal as their primary LMS, about 80K users.
JasperSoft Reporting - it is difficult to use and manage. Exams could be more robust. Offering alternate types of questions. Too many clicks on the administrator side. Adding new activities is not intuitive, you need to click through each section to determine what needs to be entered where. Would be better if it was guided for new activities, just prompting for 'required' fields.